Encore Payments

What Encore Payments does

Encore Payments, operating under the registered business names EVO Payments and Encore Payments, is a fully-integrated merchant acquirer and payment processor headquartered in Melville, New York. The firm was founded in 2003 and completed an initial public offering in 2019 before becoming a wholly-owned subsidiary of Global Payments Inc. (NYSE: GPN). Encore Payments serves merchants ranging from small and medium-sized businesses to multinational organizations through four distinct business channels: Integrated POS (ISV and reseller partnerships), B2B (large merchants with A/R automation and ERP integrations), eCommerce (internet-focused merchants), and Direct (SMB brick-and-mortar merchants). The company also maintains an ISO/Agent network and B2B Referral Partner channel for indirect merchant acquisition.

The company's product portfolio spans Standalone Terminals (EMV, chip and PIN, NFC/Contactless, magstripe), Hosted Payment Solutions for developers, Semi-Integrated Solutions, Mobile Payment Solutions (PCI-compliant wireless terminals and tablet solutions), Online Gateways, and Enterprise/B2B Solutions with ERP integrations. Sub-brands include Diamond Cloud (cloud-based payment processing infrastructure), EVO Snap (snap-to-pay mobile payments), and the myEVO merchant portal. The firm operates across 11 countries including the US, Canada, Mexico, the UK, Ireland, Spain, Poland, Czech Republic, Hungary, Romania, and Slovakia through regional subsidiaries and retained acquired brands (eService, Universal Pay, BOI Payment Acceptance, Card Pay from the AA, Moneta, REVO). Registered ISO/MSP banking partnerships with PNC Bank, N.A. and Deutsche Bank Trust Company Americas provide the regulated rails required for merchant acquiring.

Encore Payments generates revenue primarily through transaction-based payment processing fees charged to merchants across all channels, supplemented by sales of payment terminals, handheld devices, and integrated POS hardware/software solutions. Enterprise and B2B pricing is quote-based and not publicly disclosed. Distribution spans direct field sales for SMB and enterprise segments, channel partner networks (POS resellers, ISVs, system integrators), and a self-serve eCommerce channel supported by regional websites. The founder and CEO is N Shakouri. As of the input, revenue figures are not publicly disclosed, and the firm operates without dedicated AI/ML product capabilities per available evidence.

Name

Encore Payments

Legal name

EVO Payments, Inc.

Website

http://www.encoreps.com

Company type

Public

Founded year

2011

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Encore Payments (operating as EVO Payments) is a fully-integrated merchant acquirer and payment processor serving SMBs, enterprises, ISVs, and ISO partners across 11 countries, offering terminals, gateways, mobile, and B2B/ERP-integrated payment solutions as a Global Payments (NYSE: GPN) subsidiary.

Ownership category

akta.pro rank

Product category

Merchant Payment Processing

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)

akta.pro primary industry

Merchant Acquiring Banks & ISO/MSP Acquirers (FSAMABAB)

akta.pro secondary industries

Integrated Payment Processors (PSP/Acquirer) (FSAMABAA), Merchant & Commercial Acquiring (POS/eCommerce acquiring for corporates) (FSABAIAH)

Keywords

• Merchant payment processing
• B2B payment solutions
• Integrated POS solutions
• ECommerce payment gateway
• Mobile payment processing

Headquarters

HQ city

Addison

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure

Revenue model

1. Payment Processing Services: Transaction-based payment processing fees charged to merchants for accepting electronic payments across all channels including countertop terminals, mobile devices, online gateways, and enterprise solutions
2. Payment Solutions Hardware and Software: Sale of payment terminals, handheld devices, and integrated POS solutions to merchants and channel partners

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels5 records

Core offering

Encore Payments (doing business as EVO Payments, Inc.) is a fully-integrated merchant acquirer and payment processor that delivers payment acceptance solutions across multiple channels—including countertop terminals, mobile devices, online gateways, semi-integrated solutions, and enterprise B2B systems with ERP integrations—serving merchants ranging from SMBs in brick-and-mortar storefronts to multinational corporations, alongside ISVs, POS resellers, and ISO/agent partners.

Product overview

EVO Payments is a fully-integrated merchant acquirer and payment processor offering a comprehensive portfolio of payment solutions across multiple delivery channels. The product portfolio includes Standalone Terminals (countertop EMV/NFC terminals), Hosted Payment Solutions (developer-oriented gateway integration), Semi-Integrated Solutions, Mobile Payment Solutions (wireless/handheld/tablet), Online/Gateway Solutions, and Enterprise/B2B Solutions with ERP integrations. Additional offerings include Diamond Cloud support services and myEVO merchant portal. The company operates through four distinct business channels: Integrated POS (for ISVs and resellers), B2B (for large merchants with A/R automation), eCommerce (for internet merchants), and Direct (for SMB brick-and-mortar merchants). EVO serves merchants ranging from small businesses to multinational companies across global markets.

Differentiator

Problem solved

Functional benefit

Brands

• EVO B2B: B2B payment solutions dedicated solely to the business-to-business market, offering A/R automation and ERP integrations.
• Diamond Cloud

Products and services

• Standalone Terminals

Quantifiable outcome

• EVO had the best response time of everyone we tested and they always had a live person pick up (customer testimonial)
• +2 more outcomes

Named customers5 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

Four partnerships are on record, tiered core and flagship.

• UniversalPOScoreTechnology or Integration · 22 March 2023EVO Payments completed integration with UniversalPOS, a multi-platform software company specializing in point of sale solutions. This integration enables EVO to serve UniversalPOS customers with payment processing capabilities.
• PNC BankcoreOthersEVO Payments International is a registered ISO/MSP (Independent Sales Organization/Member Service Provider) of PNC Bank, N.A., Pittsburgh, PA. This banking partnership enables EVO to process payments through the PNC network.
• Deutsche Bank Trust Company AmericascoreOthersEVO Payments International is a registered ISO/MSP of Deutsche Bank Trust Company Americas, New York, NY. This banking partnership provides additional payment processing infrastructure.
• Global PaymentsflagshipStrategic or Co-development PartnerEVO Payments, Inc. is a subsidiary of Global Payments (NYSE: GPN), a leading payment technology company. Global Payments provides corporate ownership and strategic resources to EVO Payments.

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Fiserv: Major merchant acquirer and payment processor offering Clover POS and integrated commerce solutions to SMBs and enterprises. Closely comparable as a full-stack acquirer with similar B2B, integrated POS, and SMB channels.
• Worldpay (FIS): Global merchant acquirer and payment processor serving SMBs, enterprises, and eCommerce merchants with integrated POS, gateways, and B2B offerings. Direct competitor across nearly all of EVO's four channels.
• Stripe: Tech-forward payment processor serving online merchants, platforms, and enterprises with developer-first APIs and integrated commerce tools. Comparable on hosted gateways, eCommerce, and integrated solutions; competes most aggressively on developer UX.
• Block (Square): SMB-focused payments and POS provider (Square) plus Cash App consumer finance. Directly comparable in the SMB brick-and-mortar acceptance segment and increasingly in integrated POS.
• PayPal: Global digital payments and merchant acquiring platform (Braintree, PayPal Commerce). Comparable across eCommerce, online gateways, and integrated merchant solutions.
• Adyen: Global payments platform serving enterprise and omnichannel merchants with unified online, mobile, and POS processing. Comparable on enterprise B2B and integrated omni-channel offerings.
• Elavon (US Bank): Global merchant acquirer and ISO sponsor serving SMB, enterprise, B2B, and eCommerce segments. Closely comparable as a traditional ISO-based acquirer with multi-channel distribution.

Broad incumbents

• Heartland Payment Systems (Global Payments): Sister subsidiary under Global Payments providing SMB merchant acquiring and integrated POS. Comparable product set and channel model, now part of the same parent platform as EVO.
• JPMorgan Chase Payment Solutions: Bank-owned merchant acquiring business serving SMB through enterprise with bundled banking and treasury services. Comparable as a sponsor-bank-style acquirer, particularly in the B2B space.

Emerging players

• Toast: Vertical SaaS payments platform focused on the restaurant industry with integrated POS and payment processing. Emerging competitor in integrated POS, with deeper vertical specialization than EVO's horizontal model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/encoreps
• YouTubeyoutube.com/channel/UC5D7IpGM6kg0TI0xFWkMs3Q
• LinkedInlinkedin.com/company/48960
• Instagraminstagram.com/evopayments
• Facebookfacebook.com/encoreps

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries16 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Encore Payments