Homeless Services Network

What Homeless Services Network does

Homeless Services Network of Central Florida (HSN) is the HUD-designated Continuum of Care lead agency for the tri-county region covering Orange, Osceola, and Seminole counties. Established in 1993, HSN operates as a private nonprofit (EIN 59-3213827) that coordinates the regional homeless response system rather than primarily delivering direct services. It administers the regional Homeless Management Information System (HMIS) on eccovia's ClientTrack platform, manages the coordinated entry system, recruits private landlords and property owners, provides rental assistance to qualifying households, raises and passes through federal HUD Continuum of Care grant funding to dozens of partner agencies, and staffs policy coordination for the Central Florida Commission on Homelessness.

HSN's programmatic portfolio spans rapid rehousing, permanent supportive housing, transitional housing, emergency housing, and case management, delivered through a network of Hubs, Access Points, Mobile Hubs, and a 24/7 211 hotline. Served populations include veterans (via a dedicated Lake Baldwin VA Clinic channel), youth ages 16-24 (via the Brighter Days Central Florida initiative), adults with disabilities and chronic homelessness, survivors of domestic violence and human trafficking, families with minor children, and the fastest-growing cohort — seniors age 65 and older. In 2025, HSN reported helping 4,832 individuals return to stable housing out of approximately 14,600 people who sought help between July 2023 and June 2024.

The organization is funded entirely through federal HUD grants, state and local government appropriations, and charitable donations; no fees are charged to service recipients. Under CEO Martha Are, who joined in 2015, HUD grant funding roughly tripled and the organization expanded its programmatic footprint. The organization's strategic position was reinforced by a December 23, 2025 U.S. District Court order blocking HUD's planned overhaul of the NOFO funding framework, preserving HSN's lead-agency designation and the existing funding architecture through the litigation period.

Name

Homeless Services Network

Legal name

Homeless Services Network of Central Florida

Website

https://hsncfl.org

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

HSN is the HUD-designated Continuum of Care lead agency for Central Florida's Orange, Osceola, and Seminole counties, coordinating regional homeless response through HMIS data, coordinated entry, federal grant administration, and a Hub/Access Point service network serving veterans, youth, disabled adults, survivors of violence, families, and seniors.

Ownership category

akta.pro rank

Product category

Homeless and Social Services

NAICS

Community Housing Services (62422), Temporary Shelters (624221), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Homeless services coordination
• Permanent supportive housing
• Rapid rehousing programs
• Continuum of care
• Homeless management information system

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales, Technology or R&D

Distribution channels4 records

Marketing channels7 records

Core offering

Homeless Services Network of Central Florida is a HUD-designated nonprofit lead agency that coordinates the regional homeless response system across Orange, Osceola, and Seminole counties. It administers the Homeless Management Information System (HMIS), manages the Coordinated Entry System, applies for federal grants on behalf of partner agencies, and operates Housing Assistance Hubs, Access Points, Mobile Hubs, and specialized veteran and youth services to connect people experiencing homelessness with rapid rehousing, permanent supportive housing, transitional housing, and emergency housing.

Product overview

Homeless Services Network of Central Florida operates as a nonprofit organization designated by HUD as the lead agency on homelessness for the region. The organization provides a coordinated ecosystem of homeless services including rapid rehousing, permanent supportive housing, transitional housing, emergency housing, and supportive services. Key programs include Brighter Days Central Florida (youth homelessness initiative for ages 16-24), HMIS database management, coordinated entry system, housing operations with landlord partnerships, and comprehensive training programs for service providers. The organization operates Hubs and Access Points throughout Orange, Osceola, and Seminole counties where individuals can meet with trained workers to access housing resources.

Differentiator

Problem solved

Functional benefit

Brands

• Brighter Days Central Florida: Three-year community initiative to prevent and end homelessness among older teens and young adults ages 16-24.

Products and services

• HSN Core Services (Rapid Rehousing, Permanent Supportive Housing, Transitional and Emergency Housing)

Quantifiable outcome

• In 2025, helped 4,832 people who were homeless return to stable, safe housing
• +2 more outcomes

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

15 partnerships are on record, tiered core and minor.

• Central Florida Commission on Homelessness (CFCH)coreStrategic or Co-development Partner · 1 January 2019
• U.S. Department of Housing and Urban Development (HUD)coreStrategic or Co-development Partner
• Department of Veterans Affairs (VA)coreStrategic or Co-development Partner
• Orange CountycoreStrategic or Co-development Partner
• City of OrlandocoreStrategic or Co-development Partner
• Christian Service Center for Central FloridacoreChannel Partner/ Reseller/ Distributor
• SALT OutreachcoreChannel Partner/ Reseller/ Distributor
• Covenant HousecoreChannel Partner/ Reseller/ Distributor
• The Transition HousecoreChannel Partner/ Reseller/ Distributor
• Samaritan Resource CenterminorStrategic or Co-development Partner
• Aspire (Fern Park)coreChannel Partner/ Reseller/ Distributor
• Rescue Outreach MissioncoreChannel Partner/ Reseller/ Distributor
• The Sharing CentercoreChannel Partner/ Reseller/ Distributor
• Hope PartnershipcoreChannel Partner/ Reseller/ Distributor
• United Against Poverty OrlandocoreChannel Partner/ Reseller/ Distributor

Scale indicators14 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• National Alliance to End Homelessness: National policy and research organization that shapes HUD Continuum of Care policy and funding frameworks under which HSN operates. Comparable in mission focus but operates at the national advocacy level rather than as a direct service provider.
• Salvation Army Orlando: National faith-based nonprofit operating emergency shelters, transitional housing, and rental assistance programs in Central Florida, serving overlapping populations with similar shelter-based service models.
• Catholic Charities of Central Florida: Regional affiliate of a national faith-based nonprofit providing emergency assistance, housing support, and case management across Central Florida, including homeless services that overlap with HSN's mission.
• Volunteers of America Florida: National nonprofit with a Florida footprint providing supportive housing, veteran services (SSVF), and reentry programs that directly overlap with HSN's veteran and family service lines.

Direct peers

• Heart of Florida United Way: Operates the 2-1-1 helpline that HSN refers clients to, and funds many of the same social service and homeless response programs in the tri-county region. Both organizations are key referral and coordination nodes for people in crisis.
• Covenant House Florida: Operates as a HSN Access Point partner providing shelter and services to homeless youth ages 18-24 in Central Florida, sharing the same target population segment as HSN's Brighter Days initiative.
• Coalition for the Homeless of Central Florida: Direct peer providing direct homeless services and advocacy in Central Florida, operating shelters and outreach programs serving the same tri-county region as HSN. Both organizations collaborate on the Point-in-Time Count and regional homeless response.
• Central Florida Commission on Homelessness (CFCH): Policy and advocacy body for homelessness in Central Florida, staffed by HSN since 2019. Operates the regional Point-in-Time Count and convenes government, business, nonprofit, and faith leaders on homelessness policy, making it the closest structural peer.
• Coalition for the Homeless (Houston): The lead agency for Houston/Harris County's Continuum of Care, with a directly analogous role to HSN: HMIS administration, HUD grant coordination, and centralized intake via The Way Home. Closest structural peer among major US CoC lead agencies.
• Heading Home (Massachusetts): Boston-area Continuum of Care lead agency providing housing-focused services and operating HMIS for the region, comparable to HSN in scale and function as a regional homeless services coordinator.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/hsncfl
• Facebookfacebook.com/HSNCFLORG

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Homeless Services Network