CareDirector
CareDirector, part of OneAdvanced, provides Care Business Management, a cloud SaaS platform unifying Care Management, Rostering, Payroll, and Invoicing, sold via enterprise sales to UK independent care providers, local authorities, and housing associations serving residential, domiciliary, and learning disability services.
- Company typePrivate
- Founded1997
- HeadquartersReston, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What CareDirector does
CareDirector, operating under the OneAdvanced brand, sells Care Business Management, a cloud-based SaaS platform purpose-built for UK social care, local authority, and housing association providers. The product unifies four modules — Care Management, Care Rostering, Care Payroll, and Care Invoicing — into a single source of truth for multi-site organisations delivering residential, domiciliary, supported living, complex care, and learning disabilities services. Technical foundation is a multi-tenant SaaS architecture hosted on Amazon Web Services, with a dedicated mobile app supporting offline mode, interactive rostering wallcharts, integrated body maps for incident recording, eMAR medication administration, and business intelligence dashboards. The platform exposes open APIs for interoperability with HR, accounting, and CRM systems, and is positioned within OneAdvanced's broader IQ intelligent system of work.
Revenue is generated through an annual SaaS subscription model with quote-based, modular pricing that allows customers to start with specific modules and expand across additional sites. The go-to-market is enterprise field sales with consultative selling, sector expertise, and dedicated project management for implementation. The target customer base comprises independent care providers, local authorities, and housing associations, with named deployments including Age UK, Ben Care, Tuvida, National Care Group, Heart of England Mencap, and NHS England. Leadership comprises CEO and founder Michael Dolan and CTO and founder Pat Mulhern, with the firm founded in 1997 and operating at 101-250 employees.
Sales channels are primarily direct enterprise, supplemented by a content-led marketing engine (OneAdvanced resource centre, webinars, YouTube, LinkedIn, Instagram). Partnerships include AWS for infrastructure, Care England, Care Leaders Network, Care Workers Charity, and PRSB for sector standards alignment, plus NHS England as a customer in public-sector care management contexts.
CareDirector firmographics
Firmographics- Name
- CareDirector
- Legal name
- OneAdvanced
- Website
- https://caredirector.us
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CareDirector, part of OneAdvanced, provides Care Business Management, a cloud SaaS platform unifying Care Management, Rostering, Payroll, and Invoicing, sold via enterprise sales to UK independent care providers, local authorities, and housing associations serving residential, domiciliary, and learning disability services.
- Ownership category
- akta.pro rank
CareDirector industry classification
Industry- Product category
- Care Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Care Management & Care Coordination (Home & Community-Based) (HLAFAEAL)
Keywords
Where CareDirector is headquartered
LocationHeadquarters
- HQ city
- Reston
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CareDirector business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Subscription: Software as a Service subscription model providing cloud-based access to Care Business Management modules. Customers pay for access to the platform with regular seamless upgrades, 24/7 system availability, and 99% software uptime. Modular design allows organisations to start with specific modules and expand as required.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Quote-based modular subscription |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels5 records
CareDirector product offering
Product offeringCore offering
CareDirector provides Care Business Management, an all-in-one cloud-based SaaS platform that unifies Care Management, Care Rostering, Care Payroll, and Care Invoicing into a single source of truth for multi-site care organisations. The platform is purpose-built for residential, domiciliary, supported living, complex care, and learning disabilities services, and includes eMAR, a mobile app with offline capability, real-time BI dashboards, and open APIs.
Product overview
CareDirector offers Care Business Management, a unified platform-plus-modules architecture that integrates four core modules: Care Management (for care planning, delivery, and compliance), Care Rostering (for scheduling and capacity planning), Care Payroll (for payroll processing and contract management), and Care Invoicing (for billing across care settings). The solution is built on a cloud-based SaaS technology platform hosted on Amazon Web Services, featuring a dedicated mobile app for care workers, business intelligence dashboards, and open APIs for interoperability. The product targets larger care organisations including independent care providers, local authorities, and housing associations across residential, domiciliary, supported living, and learning disabilities services.
Differentiator
Problem solved
Functional benefit
Products and services
- Care Business Management
Companies that use CareDirector
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles3 records
CareDirector technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
CareDirector partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core infrastructure, industry association, strategic customer, charitable partnership and standards partnership.
- Amazon Web Services (AWS)core infrastructureCloud hosting infrastructure provider powering the Care Business Management SaaS platform. AWS provides industry-leading security, reliability, and dynamic scaling capabilities. Enables 24/7 system availability and 99% software uptime guarantee.
- Care Englandindustry associationAffiliation logo displayed on website indicating membership or partnership with Care England, the leading trade body for care providers in England.
- NHS Englandstrategic customerNHS England customer logo displayed on website, indicating deployment or partnership in NHS care management contexts.
- Care Leaders Networkindustry associationAffiliation logo displayed indicating partnership with Care Leaders Network, a professional network for care sector leaders.
- Care Workers Charitycharitable partnershipAffiliation logo displayed indicating partnership with Care Workers Charity, supporting the welfare of care workers.
- PRSB (Professional Record Standards Body)standards partnershipAffiliation logo displayed indicating partnership with PRSB, the body responsible for standards in health and care records.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
CareDirector competitors and assessment
Company assessmentDirect peers
- Person Centred Software: UK-based care management software vendor serving residential, nursing, and domiciliary care providers. Closely comparable in product scope (care planning, rostering, medication, mobile care worker app) and target customer base.
- Nourish Care: UK social care management platform offering care planning, rostering, and reporting for care homes and home care providers. Direct overlap in target segments (UK care providers, supported living, learning disabilities) and module set.
- everyLIFE Technologies (Care Vision): Provider of care management and rostering software for UK domiciliary and residential care providers. Competes head-to-head with CareDirector on home care scheduling, care plans, and invoicing workflows.
- Radar Healthcare: UK-focused quality, compliance, and risk management software for health and social care providers. Overlaps with CareDirector's compliance dashboards, incident reporting, and regulatory inspection tooling.
Broad incumbents
- The Access Group: Large UK software group with a Health & Social Care division offering care management, rostering, and compliance solutions. Broader portfolio spans multiple sectors, making Access a wider incumbent rather than a pure-play care specialist.
- Civica: Major UK public-sector software vendor with social care, health, and local-authority solutions. Competes with CareDirector in the local-authority segment and benefits from broader public-sector procurement reach.
- RLDatix (Allocate Software): Global healthcare workforce and risk management software provider including rostering for care and clinical staff. Direct overlap with CareDirector's Care Rostering module, particularly in NHS and large care operators.
Emerging players
- QCS (Quality Compliance Systems): UK provider of policy, compliance, and quality assurance content/tools for care providers. Adjacent to CareDirector's compliance and quality modules rather than a full operating system.
- Log my Care: UK care management software focused on residential and home care providers with care planning, eMAR, and rostering features. Competes in the same SMB/mid-market care segment that CareDirector addresses with its modular design.
Others
- Lottie (and other UK care-sector SaaS aggregators): Adjacent ecosystem participant in the UK care sector; included as a representative of digital care marketplace/information platforms that increasingly intersect with care provider software buyers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
CareDirector social profiles
Digital presenceCareDirector financial estimates
Financial estimateRevenue estimate
Valuation estimate
CareDirector leadership team
Management profileNumber of profiles
Profiles2 records
CareDirector funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CareDirector M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CareDirector
What does CareDirector do?
CareDirector provides Care Business Management, an all-in-one cloud-based SaaS platform that unifies Care Management, Care Rostering, Care Payroll, and Care Invoicing into a single source of truth for multi-site care organisations. The platform is purpose-built for residential, domiciliary, supported living, complex care, and learning disabilities services, and includes eMAR, a mobile app with offline capability, real-time BI dashboards, and open APIs.
Is CareDirector a public or private company?
CareDirector is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CareDirector founded?
CareDirector was founded in 1997. It employs 101 to 250 people.
Where is CareDirector based?
CareDirector is headquartered in Reston, United States, in the North America region.
How does CareDirector make money?
One revenue line is on record: saaS Subscription.
Who are CareDirector's main competitors?
Direct peers on record are Person Centred Software, Nourish Care, everyLIFE Technologies (Care Vision) and Radar Healthcare. Broad incumbents are The Access Group, Civica and RLDatix (Allocate Software). Emerging players are QCS (Quality Compliance Systems) and Log my Care. Lottie (and other UK care-sector SaaS aggregators) is listed as an others.
Does CareDirector have an API?
Yes. Care Business Management uses open APIs, allowing interoperability options with existing systems such as HR, accounting, and CRM solutions.
What industry is CareDirector in?
CareDirector's product category is Care Management Software. Its primary akta.pro industry code is HLAFAEAL, Care Management & Care Coordination (Home & Community-Based). Its NAICS code is 518 and its SIC code is 7372.