The Refuge, A Healing Place
The Refuge, A Healing Place is a residential addiction and trauma treatment center in Ocklawaha, Florida, treating adults with PTSD, eating disorders, substance abuse, and co-occurring disorders through residential, PHP, and detox programs. It operates as a subsidiary of Acadia Healthcare.
- Company typePrivate
- Founded2003
- HeadquartersOcklawaha, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What The Refuge, A Healing Place does
The Refuge, A Healing Place is a residential addiction and trauma treatment center founded in 2003 and operating as a subsidiary of Acadia Healthcare Company, Inc. The facility is situated on a 94–96 acre campus within Florida's Ocala National Forest in Ocklawaha, FL, and provides multi-level care including medical detoxification, residential treatment, partial hospitalization (PHP), and relapse prevention programming. It treats adults with PTSD, trauma, substance abuse, process addictions, depression, anxiety, bipolar disorder, self-injury, and co-occurring disorders, with two specialized sub-programs: The Oak House (a 16-bed standalone eating disorder program) and the Service Resiliency Unit (SRU) for military personnel and first responders.
The center's underlying technology consists of evidence-based therapeutic modalities delivered by licensed clinical staff, including cognitive behavioral therapy (CBT), 12-Step ideology, EMDR, DBT, individual and group counseling, and proprietary clinical assignments (Timeline Assignment, Body Map Assignment, Trauma Egg Assignment, Cinema Therapy). Administrative technology stack includes BestNotes (patient portal), Personapay (billing), Surescripts (medication history), and Google Analytics. The facility is CARF-accredited, HIPAA and 42 CFR Part 2 compliant, and holds NAADAC membership and First Responders/LGBTQIA+ Inclusive Treatment designations.
The Refuge operates on a fee-for-service revenue model primarily funded through commercial insurance reimbursement. It is in-network with Aetna, Blue Cross Blue Shield, Carelon Behavioral Health, Multiplan, and Tricare, accepts out-of-network benefits, and offers self-pay options, but explicitly does not accept Medicare or Medicaid. Patient acquisition runs through a hybrid GTM combining professional referral networks (physicians, therapists, interventionists), direct admissions, free anonymous online self-assessments, CE-accredited professional workshops, and community education partnerships including The Jason Foundation Affiliate Office for youth suicide prevention.
The Refuge, A Healing Place firmographics
Firmographics- Name
- The Refuge, A Healing Place
- Legal name
- The Refuge, A Healing Place
- Website
- https://therefuge-ahealingplace.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- The Refuge, A Healing Place is a residential addiction and trauma treatment center in Ocklawaha, Florida, treating adults with PTSD, eating disorders, substance abuse, and co-occurring disorders through residential, PHP, and detox programs. It operates as a subsidiary of Acadia Healthcare.
- Ownership category
- akta.pro rank
The Refuge, A Healing Place industry classification
Industry- Product category
- Residential Addiction Treatment
- NAICS
- Residential Mental Health and Substance Abuse Facilities (623220), Outpatient Mental Health and Substance Abuse Centers (621420)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)
- akta.pro primary industry
- Residential Substance Use Rehabilitation (Inpatient Rehab) (HLAFACAE)
- akta.pro secondary industries
- Rehabilitation & Recovery Retreats (Physio, Post-Op, Pain Management) (THAGAMAG), Holistic & Alternative Therapy Retreats (Naturopathy, Energy Work) (THAGAMAI), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)
Keywords
Where The Refuge, A Healing Place is headquartered
LocationHeadquarters
- HQ city
- Ocklawaha
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Refuge, A Healing Place business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D
Revenue model
- Residential Treatment Services: The primary revenue stream is residential treatment programs where clients pay for room, board, and clinical programming. The facility is in-network with select insurers (Aetna, Blue Cross Blue Shield, Carelon Behavioral Health, Multiplan, Tricare) and also accepts out-of-network benefits, billable through standard insurance reimbursement. Self-pay options are available. Medicare and Medicaid are explicitly not accepted.
- Partial Hospitalization Program (PHP): A day or night treatment program (PHP) offered as a step-down or standalone level of care, generating revenue through insurance billing at PHP reimbursement rates.
- Medical Detoxification Services: Medically supervised detoxification services billed as part of the residential stay or as a separate episode, typically covered by insurance plans that include substance abuse treatment benefits.
- Professional Referrals and Alumni Services: Ongoing alumni support, family week programming, and continuing care services contribute to client retention and word-of-mouth referrals that drive new admissions.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Residential Treatment Program |
| Subscription | Monthly | Medical Detox Program |
| Subscription | Monthly | Partial Hospitalization Program (PHP) |
| Freemium | Pay-as-you-go | Free Online Assessments |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels8 records
The Refuge, A Healing Place product offering
Product offeringCore offering
The Refuge, A Healing Place operates a residential behavioral-health treatment campus that provides medical detoxification, residential treatment, partial hospitalization, and relapse-prevention programs for adults with substance use and co-occurring disorders. Specialized tracks include an eating-disorder program (Oak House) and a military/first-responder program (SRU), all delivered on a 90+ acre campus within the Ocala National Forest in Ocklawaha, Florida.
Product overview
The Refuge, A Healing Place is a residential addiction and trauma treatment center offering a comprehensive suite of interconnected programs. The core offering includes Residential Treatment, Medical Detox, Partial Hospitalization Program (PHP), and Relapse Prevention, supplemented by specialized programs for eating disorders (The Oak House, a 16-bed standalone program) and military/first responders (Service Resiliency Unit). Treatment addresses PTSD/trauma, substance abuse, process addictions, depression, anxiety, bipolar disorder, self-injury, and anorexia. The center provides online assessment tools for various conditions and offers holistic therapies including Cinema Therapy, yoga, and meditation. The facility is located on 90+ acres in the Ocala National Forest. The organization is part of Acadia Healthcare and is CARF accredited.
Differentiator
Problem solved
Functional benefit
Brands
- Oak House at The Refuge: A 16-bed standalone eating disorder treatment program
Products and services
- Residential Addiction Treatment Program On-campus residential program providing 24/7 structured care for adults with substance use disorder and co-occurring conditions, integrating evidence-based individual and group therapies with holistic support on a 90+ acre campus.
- Medical Detoxification Medically monitored detoxification for individuals in acute withdrawal from substances, providing safe stabilization before transition into residential or lower levels of care.
- Partial Hospitalization Program (PHP) Day-program level of care providing intensive therapy and structure during the day while patients return to supportive housing, typically used as a step-down from residential treatment.
- Relapse Prevention Program Residential program tailored for individuals with a history of relapse, combining evidence-based relapse-prevention strategies with recovery-oriented clinical and peer support.
- Oak House Eating Disorder Program Specialty residential program (Oak House) addressing eating disorders alongside co-occurring substance use and trauma in adults requiring intensive, integrated treatment.
- SRU Military and First Responder Program Specialty residential program (SRU) providing culturally attuned treatment for active-duty military, veterans, and first responders experiencing addiction, PTSD, and co-occurring behavioral health conditions.
Quantifiable outcome
- 85% of alumni reported utilizing skills gained in treatment with a decrease in trauma symptoms at 1-year post-discharge follow-up
- +3 more outcomes
Companies that use The Refuge, A Healing Place
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
The Refuge, A Healing Place technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature7 records
The Refuge, A Healing Place partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Complete Comfort Heating, Air and PlumbingminorComplete Comfort Heating, Air and Plumbing, a family-owned HVAC and plumbing service provider in Indianapolis, donated more than 1,200 pounds of shelf-stable food to The Refuge's food pantry in Greenwood, Indiana. The donation was organized as a food drive where customers who contributed non-perishable items received free maintenance services. Note: This 'The Refuge' appears to be a distinct food pantry entity separate from the Ocklawaha, FL treatment center — this partnership may represent a community relations initiative or a separate affiliated organization.
- The Jason Foundation, Inc. (JFI)coreThe Jason Foundation, a non-profit organization dedicated to fighting youth and young adult suicide through educational programs, opened an affiliate office at The Refuge, A Healing Place in Ocklawaha, Florida. The affiliate office serves as a community hub where parents, teachers, guidance counselors, students, churches, and community organizations can obtain free educational materials and learn about JFI's training programs. The partnership addresses youth suicide prevention — a leading cause of preventable death — with 15.6% of Florida high school youth reporting serious suicidal ideation in a recent CDC survey.
- Twelve Oaks Recovery CenterminorTwelve Oaks Recovery Center, a leading provider of comprehensive treatment for adults struggling with substance use disorders and co-occurring mental health concerns on Florida's Emerald Coast (Navarre, FL), co-hosted the Jason Foundation affiliate office opening with The Refuge, sharing the JFI affiliate designation. Both facilities are operated within the Acadia Healthcare network and collaborate on community suicide prevention initiatives.
- Acadia Healthcare (Parent Company)coreThe Refuge is operated as a subsidiary of Acadia Healthcare Company, Inc., one of the largest providers of behavioral healthcare services in the United States. Acadia Healthcare provides corporate compliance oversight, human resources administration, ethics and compliance hotline, equal opportunity employment policies, and operates a centralized compliance program and Code of Conduct that applies to all affiliated facilities including The Refuge.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
The Refuge, A Healing Place competitors and assessment
Company assessmentBroad incumbents
- Hazelden Betty Ford Foundation: Largest nonprofit addiction treatment provider in the U.S., operating residential programs for SUD and co-occurring mental health conditions. Comparable to The Refuge as a nationally recognized residential SUD/trauma treatment center with CARF-level accreditation and integrated trauma/addiction programming.
- American Addiction Centers: Multi-state operator of residential and outpatient addiction treatment facilities with insurance contracts across major payors. Comparable to The Refuge as a multi-program residential SUD provider accepting commercial insurance, though AAC operates at significantly greater scale.
- McLean Hospital: Harvard-affiliated psychiatric hospital offering residential and inpatient treatment for substance use, eating disorders, trauma, and co-occurring conditions. Comparable to The Refuge in scope (SUD, eating disorders, trauma, co-occurring disorders) and clinical rigor, though operating at academic-medical-center scale.
Direct peers
- Promises Behavioral Health: Residential and outpatient addiction treatment operator with multiple facilities, offering trauma-informed care and co-occurring disorder treatment. Comparable to The Refuge as a residential SUD provider with trauma specialization and major commercial insurance contracts.
- Caron Treatment Centers: Nonprofit residential addiction treatment center headquartered in Wernersville, PA, treating SUD and co-occurring disorders including trauma. Directly comparable to The Refuge in scope (residential SUD + co-occurring), patient acuity, and use of evidence-based modalities with a secluded campus setting.
- Lakeview Health: Florida-based residential addiction and co-occurring disorder treatment provider offering gender-specific programs in Jacksonville. Comparable to The Refuge in Florida footprint, residential SUD/co-occurring model, and integration of trauma-focused therapy.
- Cottonwood Tucson: Residential behavioral health treatment center in Arizona specializing in trauma, PTSD, eating disorders, and addiction. Comparable to The Refuge as a dual-diagnosis residential program treating trauma, eating disorders, and SUD with comparable specialized programming.
- Talbott Recovery Campus: Atlanta-based residential addiction treatment center specializing in professionals (doctors, nurses, lawyers, executives) with co-occurring disorder treatment. Comparable to The Refuge as a residential SUD facility with trauma integration and CARF-accredited programming.
- Center for Discovery: Multi-state residential and outpatient treatment provider specializing in eating disorders with co-occurring SUD treatment. Comparable to The Refuge through The Oak House program in dedicated eating disorder residential care with co-occurring mental health services.
- Twelve Oaks Recovery Center: Florida-based residential and outpatient addiction treatment center on the Emerald Coast, also an Acadia Healthcare subsidiary. Sister facility to The Refuge within the Acadia network with overlapping programming, payor contracts, and Jason Foundation affiliate partnership.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Refuge, A Healing Place social profiles
Digital presenceThe Refuge, A Healing Place compliance and trust
Trust signalCompliance6 records
The Refuge, A Healing Place financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Refuge, A Healing Place leadership team
Management profileNumber of profiles
The Refuge, A Healing Place funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Refuge, A Healing Place M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Refuge, A Healing Place
What does The Refuge, A Healing Place do?
The Refuge, A Healing Place operates a residential behavioral-health treatment campus that provides medical detoxification, residential treatment, partial hospitalization, and relapse-prevention programs for adults with substance use and co-occurring disorders. Specialized tracks include an eating-disorder program (Oak House) and a military/first-responder program (SRU), all delivered on a 90+ acre campus within the Ocala National Forest in Ocklawaha, Florida.
Is The Refuge, A Healing Place a public or private company?
The Refuge, A Healing Place is a private company. It is classified as corporate owned and is currently operating.
When was The Refuge, A Healing Place founded?
The Refuge, A Healing Place was founded in 2003. It employs 51 to 100 people.
Where is The Refuge, A Healing Place based?
The Refuge, A Healing Place is headquartered in Ocklawaha, United States, in the North America region.
How does The Refuge, A Healing Place make money?
Four revenue lines are on record. Residential Treatment Services are the primary driver. The others are partial Hospitalization Program (PHP), medical Detoxification Services and professional Referrals and Alumni Services.
Who are The Refuge, A Healing Place's main competitors?
Broad incumbents on record are Hazelden Betty Ford Foundation, American Addiction Centers and McLean Hospital. Direct peers are Promises Behavioral Health, Caron Treatment Centers, Lakeview Health, Cottonwood Tucson, Talbott Recovery Campus, Center for Discovery and Twelve Oaks Recovery Center.
Does The Refuge, A Healing Place have an API?
No public API is recorded for The Refuge, A Healing Place.
What industry is The Refuge, A Healing Place in?
The Refuge, A Healing Place's product category is Residential Addiction Treatment. Its primary akta.pro industry code is HLAFACAE, Residential Substance Use Rehabilitation (Inpatient Rehab), with a secondary code of THAGAMAG, Rehabilitation & Recovery Retreats (Physio, Post-Op, Pain Management). Its NAICS code is 623220 and its SIC code is 8000.