Nova Health

What Nova Health does

Nova Health, operating under the assumed trade name BestMed, is a privately held outpatient healthcare provider (legal entity ICCO, LLC) founded in 2008 and headquartered in Oregon. The company delivers a unified portfolio of urgent care, primary care, and occupational medicine services through a network of more than 30 clinic locations spanning Oregon, Washington, Montana, Wyoming, and Texas. Core service lines include walk-in urgent care for non-life-threatening conditions, scheduled primary care for chronic and preventive needs, and B2B occupational health covering DOT exams, pre-employment physicals, drug and alcohol testing, workers' compensation injury management, and return-to-work evaluations. Differentiated in-clinic capabilities include on-site molecular Rapid PCR testing for Flu A/B, RSV, and COVID-19, in-house digital X-ray, and select on-site dispensing of acute medications, with extended hours seven days a week including evenings.

The business operates a hybrid direct-to-consumer and enterprise go-to-market. On the consumer side, patients access clinics via walk-in or through the Solv Health online scheduling and check-in platform, with a virtual visit telemedicine channel available to Oregon, Montana, and Wyoming residents. On the enterprise side, the company sells occupational health services directly to employers, supported by the CoWork Health employer portal, FormFox electronic drug collection, and membership in the Community Care Partners Occupational Health network. Revenue is generated through insurance billing across a broad payer mix (BCBS, Cigna, United Healthcare, Humana, Medicaid, and others), self-pay/out-of-pocket patient payments processed via a credit-card-on-file system (up to $150 post-insurance charge), and professional-services fees from employer occupational health contracts.

The technology stack is clinical rather than software-defined: diagnostic hardware (Rapid PCR, digital X-ray), a synchronous video telemedicine platform, and third-party integrations (Solv Health, LabCorp, First Data, FormFox, CoWork Health) — with no public API or developer platform documented. Customer segments span individual patients of all ages, employers requiring workforce health compliance, and workers' compensation claimants. Leadership disclosed includes Amy Surdam as Medical Operations Director for Colorado, Montana, and Wyoming, and Cameron Perkins as an independent director; no full executive team or ownership structure is detailed in the available material.

Name

Nova Health

Legal name

ICCO, LLC

Website

https://novahealth.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

251–500 employees

Short description

Nova Health (d/b/a BestMed) operates 30+ outpatient clinics across Oregon, Washington, Montana, Wyoming, and Texas, providing walk-in urgent care, primary care, and occupational medicine to individual patients and employers, with on-site diagnostics and virtual visit telemedicine.

Ownership category

akta.pro rank

Product category

Urgent Care & Primary Care Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG)

Keywords

• Urgent care services
• Walk-in clinic care
• Occupational health services
• Primary care services
• Telemedicine virtual visits

Headquarters

HQ city

Oregon

HQ country

United States

HQ region

North America

Offices34 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance Billing: Direct billing to health insurance companies. Co-pays and deductibles collected at time of service. Accepts most major insurance plans including BCBSWY, Cigna, First Health, Health Net Tricare, Humana, Medicaid, Majoris, United Healthcare.
2. Self-Pay / Out-of-Pocket: Patients without insurance or with non-covered services pay directly. Credit card on file system with up to $150 charged post-insurance processing.
3. Credit Card on File System: Patients provide credit card at time of service. Card charged for patient responsibility amounts after insurance payment determination, up to $150.
4. Occupational Health Services for Employers: B2B services including pre-employment physicals, DOT exams, drug testing, workplace injury treatment, and onsite services for businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Nova Health, operating as BestMed, operates over 30 walk-in urgent care, primary care, and occupational medicine clinics across Oregon, Washington, Montana, Wyoming, and Texas, with extended evening and weekend hours and on-site X-ray and Rapid PCR lab capabilities. It also delivers Virtual Visit telemedicine consultations and B2B occupational health services such as pre-employment and DOT physicals, drug and alcohol testing, and workplace injury management for employer clients. The company is an assumed name of ICCO, LLC and accepts most major insurance plans plus transparent self-pay.

Product overview

Nova Health (BestMed) operates as a unified medical care organization providing a coordinated portfolio of outpatient healthcare services. The core offerings include Urgent Care (walk-in treatment for non-life-threatening conditions), Primary Care (chronic condition management and wellness), and Occupational Medicine (employer-focused workplace health services). These core services are supported by integrated capabilities including Virtual Visits (telemedicine for remote consultations), On-Site Laboratory Testing (Rapid PCR for Flu/COVID-19/RSV), and X-Ray Services (in-house digital imaging). The company also offers Workers' Compensation services and accepts most major insurance plans. With over 30 clinic locations across Oregon, Washington, Montana, and Wyoming, services are available seven days a week with extended evening hours. BestMed is an assumed name of ICCO, LLC, founded in 2008.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care Services Walk-in urgent care for non-life-threatening illnesses and injuries, offering same-day treatment with X-ray and on-site lab capabilities. Services are available seven days a week with extended evening hours and serve patients of all ages across Oregon, Washington, Montana, Wyoming, and Texas.
• Primary Care Services Primary care services for chronic-condition management, wellness screenings, and diagnostic lab tests, available by appointment for patients of all ages across the company's clinic network.
• Occupational Medicine Comprehensive occupational health services for employer clients, including workplace injury management, pre-employment, DOT, annual, and return-to-work physicals, drug and alcohol testing, and onsite occupational health services delivered with support from the CoWork Health employer portal and the FormFox electronic drug and alcohol collections system.
• Virtual Visits (Telemedicine) Virtual urgent care appointments via smartphone, tablet, or computer browser that enable remote consultations with healthcare providers for common ailments and COVID-19 screening, available to residents in Oregon, Montana, and Wyoming.
• COVID-19 Testing COVID-19 virus screening and testing services, including rapid antigen and PCR tests, with virtual pre-screening required before clinic arrival and access to LabCorp patient portal for PCR test results.

Quantifiable outcome

• Extended hours seven days a week including evenings
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

One partnership is on record.

• Community Care Partners Occupational Health NetworkcoreStrategic or Co-development PartnerBestMed is a member of the Community Care Partners Occupational Health network, offering occupational health services across six states. This network provides employers with access to consistent occupational medicine services and best practices.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Carbon Health: Tech-enabled urgent care, primary care, and virtual care provider with multi-state clinic footprint. Comparable in combining in-person clinics with virtual visits and broad insurance acceptance.
• NextCare Urgent Care: Multi-state urgent care chain offering walk-in care, occupational medicine, and virtual visits. Comparable in scale, service mix, and employer-focused occupational health offerings.
• ZoomCare: Pacific Northwest urgent care and primary care clinic operator with on-site lab, X-ray, and virtual visit offerings. Direct competitor in Oregon and Washington with similar walk-in, multi-service model.
• American Family Care (AFC): National urgent care franchise network offering walk-in care, occupational health, and primary care services with on-site lab and X-ray. Closest franchise model comparable to Nova Health's multi-state clinic strategy.
• FastMed Urgent Care: Multi-state urgent care and occupational health provider with clinic network across the western and southern US. Comparable walk-in + occupational medicine service model.

Regional players

• Legacy GoHealth Urgent Care: Urgent care operator co-branded with Legacy Health in the Pacific Northwest. Competes directly with Nova Health/BestMed in Oregon clinics with similar walk-in and integrated lab services.
• Providence ExpressCare: Hospital-system-affiliated retail urgent care and virtual care in the Pacific Northwest. Competes directly in Oregon/Washington with similar walk-in and virtual visit offerings.

Broad incumbents

• CityMD: Large urgent care chain operating walk-in clinics in the Northeast and other regions. Comparable walk-in urgent care positioning with on-site diagnostics, though concentrated geographically.
• MedExpress Urgent Care: National urgent care, occupational health, and employer services provider (owned by Optum/UnitedHealth Group). Comparable scope of services, including occupational medicine, with broader geographic reach.
• Concentra: Largest U.S. occupational medicine provider, owned by Select Medical, offering occupational health, urgent care, and physical therapy to employers. Directly comparable to Nova Health's occupational health B2B channel.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/carenow
• Instagraminstagram.com/carenow

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nova Health