Carbon Health

What Carbon Health does

Carbon Health is a tech-enabled outpatient healthcare provider operating approximately 93 clinics across 8 US states (California, Colorado, Kansas, Massachusetts, New Jersey, Texas, Washington, and Missouri), serving over 800,000 patients annually through a hybrid in-person and virtual care model. The company offers urgent care, primary care, pediatric care, mental health, occupational health, and clinical trial services, billing on a transactional pay-as-you-go basis (primary/urgent care visits at $225, virtual urgent care at $99, virtual primary care at $165) with most major insurance accepted and no membership fees. Its primary customer segments are individual consumers (D2C), employers seeking occupational health (B2B), educational institutions via the Carbon for Campus program (B2B2C), and pharmaceutical research sponsors (B2B clinical research).

The company's core technology is CarbyOS, a proprietary AI-powered electronic health records and practice management platform that integrates scheduling, clinical documentation, billing, and order workflows across the clinic network. Notable AI-enabled features include an ambient-listening AI Scribe that generates clinical notes reported as 2.5x more detailed than physician-written notes and saves approximately 12 minutes per encounter, and a real-time clinical orders AI launched inside CarbyOS in September 2025. Patient access is delivered through iOS and Android mobile applications supporting appointment booking, virtual visits, prescription management, and digital records.

Carbon Health's business model is multi-stream: in-person clinic visits, virtual care services, employer-billed occupational health (pre-employment physicals, DOT physicals, drug testing, workers comp), and clinical trial services for research sponsors. The company was founded in 2015 by Eren Bali (also co-founder of Udemy), raised over $600 million across funding rounds achieving a $3.3 billion valuation in 2021, and made acquisitions in diabetes management (Steady Health, 2021), remote patient monitoring (Alertive Healthcare, 2021), and respiratory health (Inofab Health, 2022). In February 2026, the company filed for Chapter 11 bankruptcy in the U.S. Bankruptcy Court for the Southern District of Texas, citing $77M+ in secured debt and cost-structure misalignment with capital markets, and emerged in May 2026 under ownership of lender group Future Solution Investments. A June 2026 California Attorney General settlement for $4.4 million in civil penalties plus a $100,000 individual penalty against the Co-Founder required restructuring of all 54 California clinics under an MSO model to resolve corporate practice of medicine allegations.

Name

Carbon Health

Legal name

Carbon Health Technologies, Inc.

Website

https://carbonhealth.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Carbon Health operates 93+ tech-enabled outpatient clinics across 8 US states, delivering hybrid in-person and virtual primary, urgent, and specialty care to over 800,000 patients annually on a transactional pay-as-you-go model, supported by its proprietary CarbyOS AI-powered EHR platform.

Ownership category

akta.pro rank

Product category

Primary and Urgent Care Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Urgent Care & On-Demand Virtual Visits (HLALAAAB)

Keywords

• Primary care services
• Urgent care clinics
• Virtual healthcare
• Occupational health services
• Clinical research services

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. In-Person Clinic Visits: Revenue generated from urgent care and primary care visits at physical clinic locations. Pricing varies by visit type with self-pay rates starting at $225 for primary care and urgent care visits.
2. Virtual Care Services: Revenue from virtual urgent care ($99), virtual primary care ($165), and virtual mental health visits ($149). Integrated with in-person care for omnichannel delivery.
3. Occupational Health Services: B2B services including pre-employment physicals, DOT physicals, drug testing, workers comp, BATs, TB testing provided to employer clients. Billed through employer portal invoicing.
4. Clinical Research: Revenue from conducting Phase I-III clinical trials for research sponsors across therapeutic areas including vaccines, infectious diseases, dermatology, and cardiovascular conditions.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Carbon Health delivers tech-enabled outpatient primary, urgent, and pediatric care through approximately 93 owned clinics across 8 states, supplemented by virtual urgent, primary, and mental health visits delivered through its mobile app. The operations run on CarbyOS, its proprietary AI-powered EHR and practice management platform, and it extends into B2B channels via employer-facing occupational health services, on-campus student health programs, and Phase I–III clinical research for pharmaceutical sponsors.

Product overview

Carbon Health operates as a nationwide outpatient primary and urgent care provider offering a unified healthcare platform combining in-person clinics with virtual care services. The core technology is CarbyOS, an AI-powered EHR and practice management system that underlies all operations. Patient-facing services include a mobile app for appointment booking, video consultations, prescription management, and digital medical records access. The company offers occupational health services through an employer portal, a COVID employer program, and clinical research capabilities through their Carbon for Research division spanning 80+ locations across 8 states.

Differentiator

Problem solved

Functional benefit

Brands

• CarbyOS: AI-powered electronic health records (EHR) platform developed by Carbon Health for internal technology stack
• Carby Health App
• Carbon for Research (C4R)
• Carbon for Business
• Carbon for Campus

Products and services

• Urgent Care Walk-in and same-day in-person urgent care for non-emergency conditions across the 93+ clinic network. Targets individual patients needing fast access to acute care including lacerations, infections, flu, COVID, STI testing, and minor procedures. Self-pay rate from $225 per visit; most major insurance accepted.
• Primary Care In-person primary and preventative care delivered through Carbon Health's owned clinics. Targets patients needing ongoing primary care relationships, chronic condition management, annual physicals, and routine screenings. Self-pay rate from $225 per visit.
• Pediatric Urgent Care In-person urgent care tailored to children ages 6 months to 18 years, delivered at Carbon Health clinic locations. Targets families needing same-day pediatric care for acute illness and injuries.
• Virtual Care (Urgent, Primary, and Mental Health) App-delivered virtual urgent care ($99), virtual primary care ($165), and virtual mental health ($149) visits integrated with in-person care for omnichannel access. Targets patients preferring remote consultations and integrated follow-up; same-day appointments available.
• Occupational Health Services (Carbon for Business) B2B workplace health services including pre-employment physicals, DOT physicals, drug testing, workers compensation care, BATs, TB testing, respirator FIT testing, audiometry, and spirometry. Targets employers needing workforce compliance and injury care; delivered via a dedicated employer portal with real-time results.
• Clinical Research (Carbon for Research) Phase I–III clinical trial services for pharmaceutical and biotech sponsors across vaccines, infectious disease, dermatology, cardiovascular, and metabolic conditions. Targets research sponsors needing access to diverse patient populations (reported 56% more diverse than FDA averages) across 80+ sites under a single network contract.
• Carbon for Campus On-campus student health center partnerships offering primary care, immunization management, sexual wellness education, and comprehensive student health services with extended hours including weekends. Targets colleges and universities.
• Carbon Health Mobile App Patient-facing iOS and Android mobile application that enables booking same-day appointments, real-time chat or video consultations with providers, prescription management and delivery, and access to digital medical records. Targets Carbon Health patients across consumer and virtual care services.
• Carbon Health Employer Portal Dedicated employer-facing portal for workplace health that provides QR-code employee scheduling, real-time test results, HIPAA-compliant data handling, and consolidated monthly invoicing for occupational health services. Targets employer HR and risk management teams.

Quantifiable outcome

• AI scribe produces clinical notes 2.5x more detailed than physicians and saves approximately 12 minutes per patient encounter
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Community Health Systems / Northwest HealthcareminorOthers · 2 December 2024Community Health Systems' Northwest Healthcare subsidiary acquired 10 Carbon Health urgent care centers in Arizona as part of a strategic divestiture.
• Amazon StudiosminorStrategic or Co-development PartnerAmazon Studios partnered with Carbon Health to launch pop-up COVID-19 vaccination sites in New York and Los Angeles to improve vaccine accessibility for underserved populations.
• City of Los Angeles / COREminorStrategic or Co-development PartnerCarbon Health partnered with the City of Los Angeles and CORE (Community Organized Relief Effort) to launch COVID-19 vaccination platform and operate mass vaccination sites including Dodger Stadium.
• Multiple Pharmaceutical/Research PartnerscoreOthersCarbon Health's clinical research division partners with pharmaceutical companies for Phase I-III trials. Research published in NEJM, JAMA, VACCINE, MDPI, ASM journals. Therapeutic areas include vaccines, infectious diseases, dermatology, cardiovascular, and metabolic conditions.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• One Medical (Amazon): Owned by Amazon since 2023, One Medical is the most direct comparable: a tech-enabled membership-based primary care platform combining in-person clinics with a digital app, competing head-to-head in similar urban demographics and payor mixes against Carbon Health.
• Tia: Tech-enabled women's health and primary care provider combining in-person clinics with virtual care in select U.S. cities. Overlaps with Carbon on the hybrid in-person + virtual care model and tech-enabled primary care positioning.
• Forward Health: Tech-enabled primary care startup combining in-person clinic visits with proprietary health-monitoring hardware and a mobile app, targeting the same consumer demographic of tech-forward patients seeking a modern primary care experience.
• PlushCare (Accolade): Virtual primary care and mental health provider offering app-based appointments with physicians, acquired by Accolade in 2022. Competes directly with Carbon Health's virtual primary care and mental health offerings at similar price points.

Emerging players

• Galileo Health: Tech-enabled primary care platform providing both virtual and in-person care, with a focus on complex chronic conditions. Competes in similar payer and employer channels with risk-bearing arrangements and value-based contracts.
• Cityblock Health: Value-based primary care provider focused on Medicaid and dual-eligible populations, combining in-home, virtual, and clinic-based care. Competitor in tech-enabled primary care serving complex patient populations with omnichannel delivery.
• Hims & Hers Health: Direct-to-consumer virtual care platform combining telemedicine with pharmacy/fulfillment, primarily for telehealth visits and prescription delivery. Overlaps with Carbon's virtual primary care and prescription management capabilities through a similar D2C digital-first model.

Broad incumbents

• Oak Street Health (CVS Health): Senior-focused value-based primary care chain acquired by CVS Health in 2023, operating clinic locations in multiple states. Overlaps with Carbon Health on tech-enabled, in-person clinic operations and is owned by the same parent as MinuteClinic and Carbon's largest investor.
• CVS MinuteClinic: Retail clinic operator within CVS Health, providing walk-in acute care, vaccinations, and screenings inside CVS Pharmacy stores. Acts as a directly competitive channel for low-acuity urgent care visits and is even more powerful given CVS Health Ventures' investment in Carbon Health.
• VillageMD (Walgreens): Tech-enabled primary care provider backed by Walgreens Boots Alliance, operating primary care clinics co-located with Walgreens pharmacies. Competes with Carbon for value-based primary care contracts and panel growth.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/carbonhealth
• Facebookfacebook.com/CarbonHealth
• LinkedInlinkedin.com/company/carbon-health
• Instagraminstagram.com/carbonhealth

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries3 records

Funding overview

Funding rounds14 records

Investors34 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A5 records

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carbon Health