Paynters

What Paynters does

Paynters is a privately held Australian design and construction company founded in the 1950s and headquartered in Brisbane, with operations across South East Queensland, Central Queensland, North Queensland, NSW/ACT, Victoria, and the Darling Downs South West. The firm delivers end-to-end projects — from pre-construction design through construction and rectification — for institutional clients in government, healthcare, education, aged care, hospitality/entertainment, insurance, and community/infrastructure verticals. Its book of business is dominated by complex projects that must be executed inside operational environments, including live hospitals, occupied clubs, aged-care facilities, and post-loss insurance sites, with notable projects spanning the 94-bed Emmaus Village dementia care community, the 90-bed Mercy Haven aged-care facility, the Whitsunday Coast Airport terminal expansion, and fire/flood rectification at sites including the Surfers Paradise Hilton and ABB Australia's Moorebank facility.

The firm employs 101–250 people and has no proprietary software platform, API, or SDK; it sells professional construction services rather than technology products. Revenue is generated through project-based lump-sum contracts awarded via tender (EstimateOne is its listed platform), negotiated contracts, and repeat client engagements. Pricing is quote-based, not publicly disclosed, and contract durations are typically multi-year across design and construction phases. The company relies on enterprise field sales driven by reputation, referrals, awards profile, and tender participation rather than digital or channel-led GTM, and markets itself primarily through its website, LinkedIn, Facebook, YouTube, and a deep portfolio of QMBA, Master Builders Australia, and ANZIIF industry awards.

Ownership and control sit with a long-tenured board: CEO Brett Johnston (28 years, cadet to CEO), Finance Director Neil Southwell (30+ years), Director James Aitken (20 years, Insurance focus), CFO Chris Micale (since 2019, prior Westpac/Allianz/UnitingCare), Director Nathan Larkin (since 2018, Insurance division growth), and Director John McCafferty (45+ years design and construction experience). The company is privately held with no disclosed private equity or venture backing, no subsidiaries, and no public listing. Strategic emphasis is on multi-sector depth across the Australian institutional construction market, with deliberate growth in the Insurance rectification vertical, multi-state geographic expansion, and addition of Aviation & Defence as a new sector.

Name

Paynters

Legal name

Paynters

Website

https://paynters.com.au

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Short description

Paynters is a privately held Australian design-and-construction firm, founded in the 1950s and headquartered in Brisbane, delivering design, construction, and insurance rectification projects for government, healthcare, education, aged care, hospitality, and infrastructure clients across Queensland, NSW/ACT, and Victoria.

Ownership category

akta.pro rank

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Design and Construction Services: Paynters generates revenue through delivering design and construction projects across multiple sectors including aged care, education, healthcare, hospitality, insurance rectification, and government infrastructure. Revenue is project-based, typically involving lump-sum contracts for new construction, refurbishment, and remediation works.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Paynters is a privately held Australian construction company that delivers end-to-end design and construction services, including pre-construction design, new construction, refurbishment, renovation, and insurance rectification, across healthcare, education, aged care, government, hospitality, insurance, community, infrastructure, retail/commercial, and sports/recreation sectors. Projects are delivered as lump-sum design-and-construct contracts won through tenders, negotiated deals, and repeat client engagements across Queensland, NSW/ACT, Victoria, and Darling Downs South West.

Product overview

Paynters is a construction company with over 70 years of experience providing design and construction services across Australia. They offer end-to-end project delivery including pre-construction design, construction management, and project delivery across multiple sectors including Aged Care, Education, Health, Hospitality, Insurance, Government, and Community. Their services include new construction, refurbishment, renovation, and specialized builds for institutional clients. The company operates as a single unified service offering rather than discrete software products or modules.

Differentiator

Problem solved

Functional benefit

Products and services

• Design and Construction Services End-to-end design and construction services covering pre-construction design, new construction, refurbishment, renovation, and project delivery for institutional and commercial clients across multiple sectors. Services are delivered as lump-sum design-and-construct contracts.
• Healthcare Facility Construction Design and construction of hospital wards, maternity wards, renal dialysis units, emergency departments, CSSD upgrades, medical imaging centres, multi-storey carparks, and other healthcare facility projects for public and private healthcare providers. Capabilities include working within live operational hospital environments.
• Aged Care and Supported Living Construction Design and construction of residential aged care facilities, dementia care villages using the Small Household Model, and retirement living facilities for not-for-profit and private aged care operators. Delivered with focus on resident safety, dignity, and specialised care environments.
• Education Facility Construction Design and construction of school infrastructure including multipurpose halls, learning centres, admin buildings, canteens, ITD buildings, and refurbishments for state education departments, schools, TAFE, and universities.
• Government and Community Infrastructure Construction Design and construction of government facilities including social housing, courthouses, community centres, and public infrastructure for federal, state, and local government departments.
• Hospitality, Entertainment and Leisure Construction Staged refurbishment, expansion, and new build of clubs, hotels, restaurants, sports venues, and entertainment complexes, often while operations continue. Capabilities include complex heritage and high-rise rectification work.
• Insurance Rectification Works Rapid-response fire and flood rectification, reinstatement, and remediation works for insurance companies, loss adjusters, brokers, and commercial policyholders. Includes roof replacement, sprinkler installation, and operational reinstatement.
• Infrastructure and Commercial Construction Construction of industrial, commercial, and infrastructure assets including warehouses, airports, community and sporting venues, and civil works for institutional and commercial clients.

Quantifiable outcome

• 70+ years in business with established multi-state presence
• +2 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered key project partner, project partner, training partner, client and project partner, government client and insurance stakeholder.

• Wilson Architectskey project partnerStrategic or Co-development PartnerArchitecture firm partnered with Paynters for the Great Keppel Island Arrivals Plaza project, working with Livingstone Shire Council on island infrastructure rejuvenation.
• Inaspace Architectureproject partnerStrategic or Co-development PartnerArchitecture firm collaborated with Paynters on Blue Fin Fishing Club Stage 2 project, focusing on comfort, functionality and elevated dining experience.
• Peddle Thorpkey project partnerStrategic or Co-development PartnerArchitecture/interior design firm partnered with Paynters and Mater for the Mater Private Hospital Townsville comprehensive upgrade projects.
• COHA Groupkey project partnerStrategic or Co-development PartnerPartnered with Paynters and Altis Architecture for Greenbank Services Club redevelopment, delivering vibrant transformation through staged refurbishment.
• Altis Architecturekey project partnerStrategic or Co-development PartnerArchitecture firm partnered with Paynters and COHA Group for Greenbank Services Club redevelopment project.
• Construction Skills Queensland (CSQ)training partnerGTM or Marketing PartnerConstruction industry training body partnering with Paynters for Pathways Information Evening to showcase career opportunities in construction for students.
• TAFE Queenslandtraining partnerGTM or Marketing PartnerTechnical and further education institution partnering with Paynters to facilitate training and development opportunities for school-based trainees and apprentices.
• Busy At Worktraining partnerGTM or Marketing PartnerApprenticeship and training support organization partnering with Paynters for career pathway events showcasing construction industry opportunities.
• Livingstone Shire Councilclient and project partnerStrategic or Co-development PartnerLocal government authority partnering with Paynters and funded through Department of the Environment, Tourism, Science and Innovation for Great Keppel Island Rejuvenation.
• Gladstone Regional Councilclient and project partnerStrategic or Co-development PartnerLocal government partnering with Paynters for Gladstone Regional Indoor Basketball Centre project.
• Department of Housing and Public Worksgovernment clientStrategic or Co-development PartnerQueensland Government department partnering with Paynters for social housing developments including Kirwan Social Housing and Anzac Ave, Redcliffe projects.
• Allianzinsurance stakeholderOthersInsurance company worked with Paynters on flood rectification project at Bushland Health Group retirement living facility in Taree.
• Sedgwickinsurance stakeholderOthersInsurance loss adjuster partnered with Paynters on Taree flood rectification project, working with Bushland Health Group and Allianz.
• Gow Gatesinsurance stakeholderOthersInsurance broker partnered with Paynters on Taree flood rectification project for Bushland Health Group.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Multiplex (Brookfield Multiplex): Tier-one global construction company with major Australian operations delivering commercial, healthcare, education, and aged care projects. Competes with Paynters on premium institutional tenders but at significantly larger scale.
• John Holland: One of Australia's largest construction and infrastructure contractors, owned by CCCC International. Competes with Paynters on large government, health, and education projects but operates at substantially greater scale and balance sheet capacity.
• CPB Contractors: Major Australian construction contractor (CIMIC Group) delivering infrastructure, buildings, and government projects. Overlaps with Paynters on non-residential building and government work but operates at a tier-one scale.

Direct peers

• Buildcorp: Privately owned Australian construction firm delivering commercial, health, education, and aged care projects nationally. Direct peer in business model, sector specialisation, and competitive positioning against Paynters in tendered institutional work.
• ADCO Constructions: Privately held Australian commercial builder delivering projects across government, health, education, aged care, and retail sectors. Highly comparable to Paynters in sector mix, project scale, and tender-based business model.
• Ganellen: Australian privately owned construction and development group active across commercial, education, health, and aged care sectors with NSW/QLD operations. Comparable to Paynters in project type, sector diversification, and scale.
• Hutchinson Builders: Large privately held Australian construction company with multi-state operations across commercial, aged care, education, and government sectors. Closely comparable to Paynters in business model, sector mix, and private ownership structure.
• Roberts Piva: Mid-sized Australian construction company focused on commercial, aged care, health, and education projects with similar multi-state Queensland/NSW operations. Comparable to Paynters in size, sector focus, and institutional client base.
• Watpac: Australian construction company (now part of BESIX Group) specialising in commercial, health, education, and government projects nationally. Direct peer to Paynters in sector focus and tender-based delivery model.
• Ahrens Group: Privately owned Australian construction, engineering, and infrastructure group with national operations including commercial and industrial building. Comparable to Paynters in private ownership and multi-sector non-residential focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC_Yg2jF9Y3aBZySaqMxY8VA
• Facebookfacebook.com/PayntersPtyLtd
• LinkedInlinkedin.com/company/paynters

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paynters