Paynters
Paynters is a privately held Australian design-and-construction firm, founded in the 1950s and headquartered in Brisbane, delivering design, construction, and insurance rectification projects for government, healthcare, education, aged care, hospitality, and infrastructure clients across Queensland, NSW/ACT, and Victoria.
- Company typePrivate
- Founded1950
- HeadquartersBrisbane, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Paynters does
Paynters is a privately held Australian design and construction company founded in the 1950s and headquartered in Brisbane, with operations across South East Queensland, Central Queensland, North Queensland, NSW/ACT, Victoria, and the Darling Downs South West. The firm delivers end-to-end projects — from pre-construction design through construction and rectification — for institutional clients in government, healthcare, education, aged care, hospitality/entertainment, insurance, and community/infrastructure verticals. Its book of business is dominated by complex projects that must be executed inside operational environments, including live hospitals, occupied clubs, aged-care facilities, and post-loss insurance sites, with notable projects spanning the 94-bed Emmaus Village dementia care community, the 90-bed Mercy Haven aged-care facility, the Whitsunday Coast Airport terminal expansion, and fire/flood rectification at sites including the Surfers Paradise Hilton and ABB Australia's Moorebank facility.
The firm employs 101–250 people and has no proprietary software platform, API, or SDK; it sells professional construction services rather than technology products. Revenue is generated through project-based lump-sum contracts awarded via tender (EstimateOne is its listed platform), negotiated contracts, and repeat client engagements. Pricing is quote-based, not publicly disclosed, and contract durations are typically multi-year across design and construction phases. The company relies on enterprise field sales driven by reputation, referrals, awards profile, and tender participation rather than digital or channel-led GTM, and markets itself primarily through its website, LinkedIn, Facebook, YouTube, and a deep portfolio of QMBA, Master Builders Australia, and ANZIIF industry awards.
Ownership and control sit with a long-tenured board: CEO Brett Johnston (28 years, cadet to CEO), Finance Director Neil Southwell (30+ years), Director James Aitken (20 years, Insurance focus), CFO Chris Micale (since 2019, prior Westpac/Allianz/UnitingCare), Director Nathan Larkin (since 2018, Insurance division growth), and Director John McCafferty (45+ years design and construction experience). The company is privately held with no disclosed private equity or venture backing, no subsidiaries, and no public listing. Strategic emphasis is on multi-sector depth across the Australian institutional construction market, with deliberate growth in the Insurance rectification vertical, multi-state geographic expansion, and addition of Aviation & Defence as a new sector.
Paynters firmographics
Firmographics- Name
- Paynters
- Legal name
- Paynters
- Website
- https://paynters.com.au
- Company type
- Private
- Founded year
- 1950
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Paynters is a privately held Australian design-and-construction firm, founded in the 1950s and headquartered in Brisbane, delivering design, construction, and insurance rectification projects for government, healthcare, education, aged care, hospitality, and infrastructure clients across Queensland, NSW/ACT, and Victoria.
- Ownership category
- akta.pro rank
Where Paynters is headquartered
LocationHeadquarters
- HQ city
- Brisbane
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Paynters business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Design and Construction Services: Paynters generates revenue through delivering design and construction projects across multiple sectors including aged care, education, healthcare, hospitality, insurance rectification, and government infrastructure. Revenue is project-based, typically involving lump-sum contracts for new construction, refurbishment, and remediation works.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Project-based construction services |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Paynters product offering
Product offeringCore offering
Paynters is a privately held Australian construction company that delivers end-to-end design and construction services, including pre-construction design, new construction, refurbishment, renovation, and insurance rectification, across healthcare, education, aged care, government, hospitality, insurance, community, infrastructure, retail/commercial, and sports/recreation sectors. Projects are delivered as lump-sum design-and-construct contracts won through tenders, negotiated deals, and repeat client engagements across Queensland, NSW/ACT, Victoria, and Darling Downs South West.
Product overview
Paynters is a construction company with over 70 years of experience providing design and construction services across Australia. They offer end-to-end project delivery including pre-construction design, construction management, and project delivery across multiple sectors including Aged Care, Education, Health, Hospitality, Insurance, Government, and Community. Their services include new construction, refurbishment, renovation, and specialized builds for institutional clients. The company operates as a single unified service offering rather than discrete software products or modules.
Differentiator
Problem solved
Functional benefit
Products and services
- Design and Construction Services End-to-end design and construction services covering pre-construction design, new construction, refurbishment, renovation, and project delivery for institutional and commercial clients across multiple sectors. Services are delivered as lump-sum design-and-construct contracts.
- Healthcare Facility Construction Design and construction of hospital wards, maternity wards, renal dialysis units, emergency departments, CSSD upgrades, medical imaging centres, multi-storey carparks, and other healthcare facility projects for public and private healthcare providers. Capabilities include working within live operational hospital environments.
- Aged Care and Supported Living Construction Design and construction of residential aged care facilities, dementia care villages using the Small Household Model, and retirement living facilities for not-for-profit and private aged care operators. Delivered with focus on resident safety, dignity, and specialised care environments.
- Education Facility Construction Design and construction of school infrastructure including multipurpose halls, learning centres, admin buildings, canteens, ITD buildings, and refurbishments for state education departments, schools, TAFE, and universities.
- Government and Community Infrastructure Construction Design and construction of government facilities including social housing, courthouses, community centres, and public infrastructure for federal, state, and local government departments.
- Hospitality, Entertainment and Leisure Construction Staged refurbishment, expansion, and new build of clubs, hotels, restaurants, sports venues, and entertainment complexes, often while operations continue. Capabilities include complex heritage and high-rise rectification work.
- Insurance Rectification Works Rapid-response fire and flood rectification, reinstatement, and remediation works for insurance companies, loss adjusters, brokers, and commercial policyholders. Includes roof replacement, sprinkler installation, and operational reinstatement.
- Infrastructure and Commercial Construction Construction of industrial, commercial, and infrastructure assets including warehouses, airports, community and sporting venues, and civil works for institutional and commercial clients.
Quantifiable outcome
- 70+ years in business with established multi-state presence
- +2 more outcomes
Companies that use Paynters
Customer profileNamed customers12 records
Segments8 records
Ideal customer profiles6 records
Paynters technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Paynters partnerships and signals
Strategic signalPartnerships
14 partnerships are on record, tiered key project partner, project partner, training partner, client and project partner, government client and insurance stakeholder.
- Wilson Architectskey project partnerArchitecture firm partnered with Paynters for the Great Keppel Island Arrivals Plaza project, working with Livingstone Shire Council on island infrastructure rejuvenation.
- Inaspace Architectureproject partnerArchitecture firm collaborated with Paynters on Blue Fin Fishing Club Stage 2 project, focusing on comfort, functionality and elevated dining experience.
- Peddle Thorpkey project partnerArchitecture/interior design firm partnered with Paynters and Mater for the Mater Private Hospital Townsville comprehensive upgrade projects.
- COHA Groupkey project partnerPartnered with Paynters and Altis Architecture for Greenbank Services Club redevelopment, delivering vibrant transformation through staged refurbishment.
- Altis Architecturekey project partnerArchitecture firm partnered with Paynters and COHA Group for Greenbank Services Club redevelopment project.
- Construction Skills Queensland (CSQ)training partnerConstruction industry training body partnering with Paynters for Pathways Information Evening to showcase career opportunities in construction for students.
- TAFE Queenslandtraining partnerTechnical and further education institution partnering with Paynters to facilitate training and development opportunities for school-based trainees and apprentices.
- Busy At Worktraining partnerApprenticeship and training support organization partnering with Paynters for career pathway events showcasing construction industry opportunities.
- Livingstone Shire Councilclient and project partnerLocal government authority partnering with Paynters and funded through Department of the Environment, Tourism, Science and Innovation for Great Keppel Island Rejuvenation.
- Gladstone Regional Councilclient and project partnerLocal government partnering with Paynters for Gladstone Regional Indoor Basketball Centre project.
- Department of Housing and Public Worksgovernment clientQueensland Government department partnering with Paynters for social housing developments including Kirwan Social Housing and Anzac Ave, Redcliffe projects.
- Allianzinsurance stakeholderInsurance company worked with Paynters on flood rectification project at Bushland Health Group retirement living facility in Taree.
- Sedgwickinsurance stakeholderInsurance loss adjuster partnered with Paynters on Taree flood rectification project, working with Bushland Health Group and Allianz.
- Gow Gatesinsurance stakeholderInsurance broker partnered with Paynters on Taree flood rectification project for Bushland Health Group.
Scale indicators1 record
Recent moves6 records
Expansion highlights6 records
Paynters competitors and assessment
Company assessmentBroad incumbents
- Multiplex (Brookfield Multiplex): Tier-one global construction company with major Australian operations delivering commercial, healthcare, education, and aged care projects. Competes with Paynters on premium institutional tenders but at significantly larger scale.
- John Holland: One of Australia's largest construction and infrastructure contractors, owned by CCCC International. Competes with Paynters on large government, health, and education projects but operates at substantially greater scale and balance sheet capacity.
- CPB Contractors: Major Australian construction contractor (CIMIC Group) delivering infrastructure, buildings, and government projects. Overlaps with Paynters on non-residential building and government work but operates at a tier-one scale.
Direct peers
- Buildcorp: Privately owned Australian construction firm delivering commercial, health, education, and aged care projects nationally. Direct peer in business model, sector specialisation, and competitive positioning against Paynters in tendered institutional work.
- ADCO Constructions: Privately held Australian commercial builder delivering projects across government, health, education, aged care, and retail sectors. Highly comparable to Paynters in sector mix, project scale, and tender-based business model.
- Ganellen: Australian privately owned construction and development group active across commercial, education, health, and aged care sectors with NSW/QLD operations. Comparable to Paynters in project type, sector diversification, and scale.
- Hutchinson Builders: Large privately held Australian construction company with multi-state operations across commercial, aged care, education, and government sectors. Closely comparable to Paynters in business model, sector mix, and private ownership structure.
- Roberts Piva: Mid-sized Australian construction company focused on commercial, aged care, health, and education projects with similar multi-state Queensland/NSW operations. Comparable to Paynters in size, sector focus, and institutional client base.
- Watpac: Australian construction company (now part of BESIX Group) specialising in commercial, health, education, and government projects nationally. Direct peer to Paynters in sector focus and tender-based delivery model.
- Ahrens Group: Privately owned Australian construction, engineering, and infrastructure group with national operations including commercial and industrial building. Comparable to Paynters in private ownership and multi-sector non-residential focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Paynters social profiles
Digital presencePaynters financial estimates
Financial estimateRevenue estimate
Valuation estimate
Paynters leadership team
Management profileNumber of profiles
Profiles18 records
Paynters funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Paynters M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Paynters
What does Paynters do?
Paynters is a privately held Australian construction company that delivers end-to-end design and construction services, including pre-construction design, new construction, refurbishment, renovation, and insurance rectification, across healthcare, education, aged care, government, hospitality, insurance, community, infrastructure, retail/commercial, and sports/recreation sectors. Projects are delivered as lump-sum design-and-construct contracts won through tenders, negotiated deals, and repeat client engagements across Queensland, NSW/ACT, Victoria, and Darling Downs South West.
Is Paynters a public or private company?
Paynters is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Paynters founded?
Paynters was founded in 1950. It employs 101 to 250 people.
Where is Paynters based?
Paynters is headquartered in Brisbane, Australia, in the Oceania region.
How does Paynters make money?
One revenue line is on record: design and Construction Services.
Who are Paynters's main competitors?
Broad incumbents on record are Multiplex (Brookfield Multiplex), John Holland and CPB Contractors. Direct peers are Buildcorp, ADCO Constructions, Ganellen, Hutchinson Builders, Roberts Piva, Watpac and Ahrens Group.
Does Paynters have an API?
No public API is recorded for Paynters.