Borås Stad
Borås Stad is the Swedish municipal government (kommun) of Borås in Västra Götaland County, providing statutory public services including education, elderly care, social services, urban planning, and building permits to ~115,000 residents, financed by municipal taxes and delivered through a ~100-service digital self-service platform and physical service centers.
- Company typePublic
- Founded-
- HeadquartersBorås, Sweden
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What Borås Stad does
Borås Stad is the municipal government (kommun) of Borås, a city in Västra Götaland County, Sweden, with origins dating to 1621. It serves as a statutory public administrative authority providing mandatory municipal services to all residents within its geographic boundary, including education (preschool through adult education), elderly care, social services, urban planning, building permits, infrastructure, waste management, cultural activities, and democratic participation. The municipality operates through 17 administrative departments and employs staff across 250 different professions, governed by elected representatives through Kommunfullmäktige (municipal council) with executive functions handled by Kommunstyrelsen.
The organization's core technology platform is the Självservice self-service portal (sjalvservice.boras.se), offering approximately 100 e-services covering school transport applications, library cards, building permits (Bygglov), GDPR data access requests, and other administrative tasks. Supplementary digital products include Boråskartan (interactive municipal mapping), Öppen data (open geographic data platform), Företagslotsen (Business Navigator for entrepreneurs), and the Boråsförslaget citizen proposal platform. Distribution occurs through digital self-service (24/7), the Stadshuset City Hall reception, the Samhällsbyggnadsförvaltningen customer service for building/planning inquiries, drop-in services at Kulturhuset, and a central phone switchboard (033-35 70 00).
Borås Stad's business model is non-commercial: services are financed through municipal taxes, state subsidies, and statutory fees, delivered as public goods rather than market transactions. The entity holds no equity funding, generates no shareholder returns, and operates under Swedish administrative law and GDPR compliance frameworks. Customer segments include all municipal residents (primary) and businesses/entrepreneurs operating within the municipality (secondary). Strategic initiatives include the GoAction Borås sustainable commuting partnership (2026), implementation of the new Social Services Act (effective July 2025), and a bid to host O-ringen 2030.
Borås Stad firmographics
Firmographics- Name
- Borås Stad
- Legal name
- Borås Stad
- Website
- https://boras.se
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Borås Stad is the Swedish municipal government (kommun) of Borås in Västra Götaland County, providing statutory public services including education, elderly care, social services, urban planning, and building permits to ~115,000 residents, financed by municipal taxes and delivered through a ~100-service digital self-service platform and physical service centers.
- Ownership category
- akta.pro rank
Borås Stad industry classification
Industry- Product category
- Municipal Government Public Services
- NAICS
- Other General Government Support (92119), Other General Government Support (921190), Educational Services (611), Office Administrative Services (5611)
- SIC
- Services-Management Services (8741), Services-Educational Services (8200), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
- akta.pro primary industry
- Regional Education Service Agencies (ESAs/BOCES/Intermediate Units) (EDADABAC)
- akta.pro secondary industries
- Back-Office Administration & Shared Services (HR, Payroll, Finance/AP/AR) (EDAEALAA), Admissions, Enrollment & Registrar Operations (Application Processing, Records) (EDAEALAB)
Keywords
Where Borås Stad is headquartered
LocationHeadquarters
- HQ city
- Borås
- HQ country
- Sweden
- HQ region
- Europe
Offices1 record
Markets served
Borås Stad business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Distribution channels5 records
Marketing channels8 records
Borås Stad product offering
Product offeringCore offering
Borås Stad is a Swedish municipal government that delivers public services to residents and businesses of Borås across 17 administrative departments. Core services include preschool, primary, secondary, and adult education, elderly care and social services, urban planning and building permits, housing and infrastructure, cultural activities, waste management, and democratic participation. Service delivery combines a digital self-service portal with approximately 100 e-services, a city hall reception, and dedicated telephone and drop-in customer service.
Product overview
Borås Stad operates a unified municipal digital services platform offering citizen-facing e-services and administrative portals. The core offering includes the Självservice e-services portal with approximately 100 online services covering education, healthcare, building permits, and administrative tasks. Key product modules include Bygglov for building permit processing, Företagslots for business support, GoAction Borås for sustainable commuting initiatives, Boråskartan for interactive municipal mapping, Öppen data for public geographic data access, and the Jobba i Borås Stad careers portal. The municipality also provides specialized e-services including register extracts for GDPR data access requests. The platform follows Swedish administrative law and GDPR requirements for public sector digital services.
Differentiator
Problem solved
Functional benefit
Products and services
- Självservice (E-services Portal) Borås Stad's self-service portal providing approximately 100 e-services where citizens can handle applications for school transport, library cards, building permits, and other municipal services online. Built on the Sitevision CMS and available 24/7.
- Bygglov (Building Permits) Online building permit services including application submission, appointment booking with building inspectors, and tracking of ongoing building cases through the Borås Bygg portal.
- Företagslots (Business Navigator) A dedicated service for entrepreneurs and businesses offering tips, support, and guidance on navigating municipal services, permits, and regulations.
- Boråskartan (Borås Map) Interactive mapping service displaying multiple layers of municipal information including playgrounds, parks, outdoor activities, snow removal zones, education facilities, and planning information.
- Öppen data (Open Data) Open geographic information about Borås made publicly available for access and reuse under the municipality's open data programme.
- Jobba i Borås Stad (Careers Portal) Employment portal listing available positions, substitute opportunities, summer jobs, and information about working for the municipality across 250 different professions.
- Registerutdrag (Data Subject Access Request) E-service for citizens to request access to their personal data held by Borås Stad, providing a GDPR/EU 2016/679 register extract of processed information.
- GoAction Borås Three-year initiative where public sector and business sector collaborate to develop sustainable commuting habits, addressing employee travel patterns for health and environmental benefits.
Quantifiable outcome
- Strong student results in upper secondary schools - proportion of students achieving graduation has increased compared to previous academic year
- +1 more outcomes
Companies that use Borås Stad
Customer profileSegments2 records
Ideal customer profiles2 records
Borås Stad technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Borås Stad partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core and minor.
- Offentliga aktörer och näringsliv (Public actors and business sector)coreGoAction Borås is a three-year initiative where public sector actors and private businesses collaborate to develop sustainable commuting habits. The partnership aims to improve public health and environmental outcomes through coordinated employer and employee engagement in sustainable travel practices.
- RFSL SjuhäradminorCollaboration with RFSL Sjuhärad (LGBTQ+ organization) for Borås Pride Week 26. Borås Stad hosts an open lecture at Hemgården and maintains a presence at Pride Park, supporting equality initiatives and community engagement.
Scale indicators2 records
Recent moves5 records
Expansion highlights5 records
Borås Stad competitors and assessment
Company assessmentDirect peers
- Västerås Stad: Swedish municipality (~155,000 residents) with industrial heritage and similar population scale. Comparable service offerings across education, elderly care, social services, and urban planning, with similar institutional complexity.
- Linköpings Kommun: Swedish municipality (~160,000 residents) with strong university and technology sector presence, comparable administrative scope including education, social services, urban planning, and digital citizen services of similar scale to Borås Stad.
- Helsingborgs Stad:
- Örebro Kommun: Swedish municipality (~155,000 residents) with similar mid-sized city profile, comprehensive public services, and regional administrative authority comparable to Borås Stad in service breadth and demographic profile.
- Jönköpings Kommun: Swedish municipality of comparable size (~140,000 residents) in Jönköping County with similar industrial heritage, university presence, and broad public service portfolio. Directly comparable as a regional administrative authority serving a similar urban-rural mix and economic base.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Borås Stad social profiles
Digital presenceBorås Stad compliance and trust
Trust signalCompliance2 records
Borås Stad financial estimates
Financial estimateRevenue estimate
Valuation estimate
Borås Stad leadership team
Management profileNumber of profiles
Profiles6 records
Borås Stad subsidiaries and ownership
Company hierarchySubsidiaries6 records
Borås Stad funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Borås Stad M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Borås Stad
What does Borås Stad do?
Borås Stad is a Swedish municipal government that delivers public services to residents and businesses of Borås across 17 administrative departments. Core services include preschool, primary, secondary, and adult education, elderly care and social services, urban planning and building permits, housing and infrastructure, cultural activities, waste management, and democratic participation. Service delivery combines a digital self-service portal with approximately 100 e-services, a city hall reception, and dedicated telephone and drop-in customer service.
Is Borås Stad a public or private company?
Borås Stad is a public company. It is classified as state government owned and is currently operating.
When was Borås Stad founded?
Borås Stad was founded in -1. It employs 1,001 to 5,000 people.
Where is Borås Stad based?
Borås Stad is headquartered in Borås, Sweden, in the Europe region.
Who are Borås Stad's main competitors?
Direct peers on record are Västerås Stad, Linköpings Kommun, Helsingborgs Stad, Örebro Kommun and Jönköpings Kommun.
Does Borås Stad have an API?
No public API is recorded for Borås Stad.
What industry is Borås Stad in?
Borås Stad's product category is Municipal Government Public Services. Its primary akta.pro industry code is EDADABAC, Regional Education Service Agencies (ESAs/BOCES/Intermediate Units), with a secondary code of EDAEALAA, Back-Office Administration & Shared Services (HR, Payroll, Finance/AP/AR). Its NAICS code is 92119 and its SIC code is 8741.