Shelbyville Power Water & Sewerage

What Shelbyville Power Water & Sewerage does

Shelbyville Power Water & Sewerage System (SPWS) is a Tennessee municipal utility operating under a single organizational umbrella created by three private acts of state legislation: the Power System in 1939, the Water System in 1941, and the Sewerage System in 1953. The utility provides electricity, potable water, and wastewater services to approximately 11,900 electric accounts, 11,850 water accounts, and 9,830 sewer accounts within Shelbyville and Bedford County, Tennessee, serving both residential and commercial/industrial customers.

The underlying infrastructure is substantial for a small-jurisdiction utility: electric distribution spans approximately 217 miles of 7,200-volt conductors across roughly 4,600 distribution transformers, fed by three Tennessee Valley Authority (TVA) delivery points totaling 265 MVA of substation capacity. Water is treated at a 10 million-gallon-per-day plant drawing from the Duck River, with 7.5 million gallons of elevated storage across three tanks plus an additional 500,000-gallon Flat Creek subsystem. Wastewater flows through 24 lift stations to a 6.5 MGD treatment plant. Customer-facing technology is built on third-party SaaS — UtilityNexus for billing and account management, HomeTown Grid for real-time outage mapping, and CSA Utility's mobile apps distributed via Apple App Store and Google Play — with 24/7 IVR payment support.

SPWS monetizes services through monthly subscription billing for each utility line, with rates published in publicly available PDF schedules, supplemented by one-time connection/system development fees, credit-check-based service deposits, and a 5% late payment penalty after the due date. The PrePay Plus program provides an alternative pay-as-you-go electric offering that waives the traditional deposit requirement. The utility participates in TVA EnergyRight programs including residential/commercial energy efficiency and the Green Switch renewable energy option. SPWS is governed by a Board of Directors, led by General Manager Jason Reese, with functional superintendents overseeing electric, water, and sewer operations, and operates as a non-listed municipal entity with no external investors, parent company, or M&A activity indicated.

Name

Shelbyville Power Water & Sewerage

Legal name

Shelbyville Power Water & Sewerage System

Website

https://shelbyvillepower.com

Company type

Private

Founded year

1939

Operating status

Operating

Headcount range

51–100 employees

Short description

Shelbyville Power Water & Sewerage System (SPWS) is a Tennessee municipal utility providing electricity, water, and wastewater services to approximately 11,900 electric, 11,850 water, and 9,830 sewer accounts across residential and commercial customers in Shelbyville and Bedford County, Tennessee.

Ownership category

akta.pro rank

Product category

Municipal Utility Services

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (22131), Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric, Gas & Sanitary Services (4900), Water Supply (4941)

akta.pro primary industry

Customer Care & Contact Center Operations (CRM, omnichannel service, case management) (EUANAIAG)

akta.pro secondary industry

Move-In/Move-Out, Service Orders & Field Dispatch (turn-ons/turn-offs, appointments, workforce scheduling) (EUANAIAH)

Keywords

• Municipal electric utility
• Water distribution services
• Wastewater treatment
• Power distribution
• Utility billing services

Headquarters

HQ city

Shelbyville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Infrastructure, Technology or R&D, Others

Revenue model

1. Electric Power Service: Recurring revenue from electricity distribution to approximately 11,900 accounts. Includes base rates, TVA fuel cost adjustments, and various fees. Services include PrePay Plus option for pay-as-you-go electricity.
2. Water Distribution Service: Recurring revenue from water distribution to approximately 11,850 accounts. Includes water rates, tap fees, system development charges, and service deposits.
3. Sewer/Wastewater Service: Recurring revenue from wastewater collection and treatment to approximately 9,830 accounts. Includes sewer rates, tap fees, system development charges, and non-residential discharge permits.
4. Connection and Development Fees: One-time fees for new service connections including tap fees and system development charges for water and sewer services.
5. Service Deposits: Customer deposits determined by credit check for new service activation. Deposit amounts vary based on customer creditworthiness. Not required for PrePay service.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Shelbyville Power Water & Sewerage System (SPWS) is a municipal utility that distributes electricity to approximately 11,900 accounts, treats and distributes water from the Duck River to 11,850 accounts, and provides wastewater collection and treatment to 9,830 accounts in Shelbyville and Bedford County, Tennessee. The utility supplements its core utility services with digital customer self-service tools including an online billing portal, mobile applications, an IVR payment system, a real-time outage map, and a Medical Priority program for customers on life-sustaining equipment.

Product overview

Shelbyville Power Water & Sewerage operates as a municipal utility providing three core services: Power System (electricity distribution to 11,900 accounts), Water System (water distribution and treatment to 11,850 accounts), and Sewerage System (wastewater services to 9,830 accounts). The company supplements these core offerings with customer-facing digital services including a Customer Portal for online bill payment and account management, a Mobile App for iOS and Android, PrePay Plus Service for advance payment options, and a Medical Priority List for customers with life-sustaining medical equipment. The utility is structured as a single unified municipal utility rather than a platform-plus-modules architecture, with all services managed under one organization created by private acts of Tennessee state legislation.

Differentiator

Problem solved

Functional benefit

Products and services

• Electric Power Distribution Service
• Water Treatment and Distribution Service
• Wastewater Collection and Treatment Service
• Online Customer Portal (UtilityNexus)
• Shelbyville Power Water Mobile App
• PrePay Plus Electric Service
• Medical Priority List Service

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature3 records

Partnerships

Three partnerships are on record, tiered core.

• Tennessee Valley Authority (TVA)coreTechnology or IntegrationTVA provides electricity supply to Shelbyville Power System through three delivery points. SPWS distributes TVA-generated power to approximately 11,900 accounts. TVA calculates fuel cost adjustments included in customer billing. SPWS also participates in TVA EnergyRight programs including residential and commercial energy efficiency programs and Green Switch renewable energy option.
• UtilityNexuscoreTechnology or IntegrationUtilityNexus provides the customer portal platform for SPWS at shelbyvillepower.utilitynexus.com. Used for online bill payment, account management, billing history viewing, and automatic payment setup.
• HomeTown GridcoreTechnology or IntegrationHomeTown Grid provides the real-time power outage mapping service for SPWS customers at hometowngrid.com/shelbyville. Allows customers to monitor outages in their area.

Scale indicators11 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Tullahoma Utilities Board: Tennessee municipal multi-utility (electric, natural gas, water, wastewater, broadband) serving Tullahoma, comparable in scale and integrated-service model to SPWS, also served by TVA wholesale power.
• Athens Utilities Board: Tennessee municipal multi-utility (electric, water, wastewater, natural gas) serving Athens, TN. Highly comparable small-scale integrated municipal utility with TVA power supply.
• Clarksville Department of Electricity (CDE Lightband): Municipal electric utility in Clarksville, TN, also TVA-served. Comparable municipal distribution-only electric model; CDE additionally offers fiber/broadband, providing a roadmap for adjacent service-line expansion.
• Murfreesboro Electric Department: Tennessee municipal electric utility serving Murfresboro; comparable TVA-served municipal distribution utility with similar customer-engagement focus on residential and commercial accounts.
• Pulaski Electric System (PES): Small Tennessee municipal electric utility serving Pulaski. Direct peer in scale and TVA-fed wholesale model; useful benchmark for small-municipal utility operating economics.
• Chattanooga EPB: Municipal electric and fiber utility in Chattanooga, TN. Comparable TVA-served distribution model; EPB is a leader in smart-grid/outage-mapping technology, a relevant benchmark for SPWS's HomeTown Grid deployment.

Regional players

• Huntsville Utilities: Multi-service municipal utility (electric, gas, water, wastewater) in Huntsville, Alabama. Comparable integrated municipal model but in a different state/region; useful benchmark for adjacent-territory expansion playbooks.

Broad incumbents

• Knoxville Utilities Board (KUB): Larger Tennessee municipal multi-utility (electric, gas, water, wastewater) serving Knoxville and Knox County. Comparable integrated-service structure but materially larger scale and broader service territory.
• Memphis Light, Gas and Water (MLGW): Largest three-service municipal utility in the U.S., serving Memphis with electric, gas, and water. Closest large-scale analog to SPWS's three-service integrated model; benchmark for organizational structure and customer-service standards.
• Nashville Electric Service (NES): Largest municipal electric utility in Tennessee, serving Nashville. Comparable TVA-served electric distribution model at substantially larger scale; useful peer for power-system operational benchmarks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/100049358988223
• LinkedInlinkedin.com/company/shelbyville-power
• Instagraminstagram.com/shelbyville_power
• Xx.com/Shelbyville_Pwr

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Shelbyville Power Water & Sewerage