What Technical Support does

Technical Support Co., Ltd. (株式会社テクニカルサポート) is a privately held Japanese mechatronics engineering firm headquartered in Hamamatsu, Japan, founded in 1979. The company designs and manufactures motor performance test equipment, with its flagship EMoTS (Electric Motor Testing System) platform comprising high-speed dynamometers (EMoTS-01, up to 50kW/20,000 rpm with 0.05% FS torque accuracy) and ultra-low-speed dynamometers (EMoTS-02 for cogging torque and torque ripple measurement), plus a 100kW large-capacity bench introduced in 2025 via a three-party collaboration with Chroma Japan and Mac Systems. Revenue is generated through four streams: (1) contract motor testing services using EMoTS systems, (2) custom equipment manufacturing and one-time sales, (3) equipment modernization services upgrading existing customer installations, and (4) new equipment installation projects for high-frequency testing customers. Pricing is quote-based and not publicly disclosed for any product line.

The company also manufactures PCB V-groove divider machines under the Vcut brand (manual, electric, and the patented multi-row M1508), compact Mini-series benchtop equipment (hand press, air press, drill press), and 2D color measurement systems developed with Papa Labo. The customer base spans three primary verticals: electric vehicle and automotive manufacturers (motor evaluation for EV/HV main drives), universities and national research institutes (Meiji, Shizuoka, Nagoya, Shizuoka Institute of Science and Technology, AIST), and aerospace organizations (JAXA-adjacent rocket manufacturers). The company holds ISO 9001 (since 2000), JIS Q 9100 aerospace/defense certification (2021), and Eco Action 21 environmental certification (2023), and operates three facilities in Hamamatsu including a 1,500 sqm assembly factory completed in January 2019. Distribution is direct via website inquiry forms and industry trade shows, with equipment exported to 12 countries including the USA, Indonesia, China, and Korea. The company is family-controlled, with the Yamamoto family holding both President and Chairman positions following a June 2021 leadership transition.

Name

Technical Support

Legal name

株式会社テクニカルサポート

Website

https://t-support.co.jp

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

51–100 employees

Short description

Technical Support Co., Ltd. is a Hamamatsu, Japan-based mechatronics firm (founded 1979) that designs and manufactures motor performance test equipment (EMoTS dynamometers), PCB V-groove dividers (Vcut series), and custom automation equipment, serving EV/automotive manufacturers, universities, and aerospace organizations across 12 countries.

Ownership category

akta.pro rank

Product category

Industrial Test Equipment Manufacturing

NAICS

Other Measuring and Controlling Device Manufacturing (334519), Instrument Manufacturing for Measuring and Testing Electricity and Electrical Signals (334515)

SIC

Industrial Instruments For Measurement, Display, And Control (3823), Instruments For Meas & Testing Of Electricity & Elec Signals (3825), Services-Testing Laboratories (8734)

akta.pro primary industry

Test, Measurement & Calibration Equipment Manufacturing Services (ATE, DAQ, metrology electronics) (IMAGAGAH)

akta.pro secondary industry

Propulsion Test, Integration & Certification Services (IMABADAN)

Keywords

• Motor testing systems
• PCB routing equipment
• Dynamometer manufacturing
• Manufacturing automation equipment
• Electric motor R&D equipment

Headquarters

HQ city

Kita

HQ country

Japan

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Motor R&D Testing Services (EMoTS): Contracted testing services for motors, inverters, and batteries using EMoTS systems. Customers can either send motors for testing or conduct tests at the facility. Revenue from testing fees based on test scope and complexity.
2. Equipment Manufacturing and Sales: Design, development, and manufacturing of custom manufacturing and quality assurance equipment including PCB routers, inspection systems, and motor testing equipment. One-time equipment sales with potential for customization.
3. Equipment Modernization Services: Upgrading existing customer equipment systems to modern capabilities while preserving hardware infrastructure. Revenue from modernization project fees.
4. New Equipment Installation: Complete new testing equipment installation services for customers with high testing frequency. Full system design, procurement, assembly, installation, and commissioning.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels4 records

Core offering

Technical Support designs, manufactures, and sells proprietary motor performance testing systems (EMoTS series including high-speed and ultra-low-speed dynamometers), PCB substrate divider machines (Vcut series), and labor-saving manufacturing equipment such as mini presses and drills. The company also provides contract motor testing services, equipment modernization, and new equipment installation, delivering one-stop support from R&D to manufacturing and quality assurance for automotive, electronics manufacturing, university research, and aerospace customers.

Product overview

Technical Support is a comprehensive manufacturer offering EV motor R&D and testing systems (EMoTS series), PCB processing equipment (Vcut series), manufacturing automation systems, and optical measurement technology. The core EMoTS platform consists of EMoTS-01 (high-speed dynamometer up to 50kW/20,000rpm) and EMoTS-02 (ultra-low-speed dynamometer for cogging torque and torque ripple measurement), serving automotive manufacturers and academic institutions. The Vcut PCB substrate divider lineup includes manual models (Vcut 100, Vcut 200HT), electric models (Vcut 200EH, Vcut 200EHT), and the patented multi-row V-cut M1508. Supporting products include Mini series (hand press, air press, drill), motor test benches (performance, endurance, controller), data loggers, and 2D color measurement systems. Services include contract testing, equipment modernization, and new equipment installation.

Differentiator

Problem solved

Functional benefit

Brands

• EMoTS (Electric Motor Testing System): 高性能モータ研究開発総合試験システム (High-performance Motor R&D Comprehensive Test System) — proprietary motor testing and evaluation equipment product line covering high-speed and ultra-low-speed dynamometer testing for EV/HEV motors.
• Vcut Series
• Mini Series
• 2D Color Measurement System

Products and services

• EMoTS Comprehensive Motor R&D Testing System (高性能モータ研究開発総合試験システム) Comprehensive motor R&D testing system platform for 50kW-class high-performance motors targeting EV main drives, HV automotive main drives, electric injection molding machines, and electric servo press motors. Supports 20-250kW capacity range with regenerative power supply, dynamo control, inverter simulator, and measurement control system.
• EMoTS-01 High-Speed Dynamometer (高速ダイナモ) High-speed dynamometer system with 50kW motor capacity, rated speed of 3,183 rpm, maximum speed of 20,000 rpm, and torque capacity of 200Nm. Torque measurement accuracy of 0.05% FS. Features regenerative power and inverter simulator for N-T characteristics, motor efficiency/loss, and inverter efficiency/loss measurements.
• EMoTS-02 Ultra-Low-Speed Dynamometer (極低速ダイナモ) Ultra-low-speed dynamometer for cogging torque, torque ripple, induced voltage, and inductance measurements. Capable of torque constant measurement with high reproducibility and real-operating motor inductance analysis. Capacity up to 500Nm.
• EMoTS Contract Motor Testing Service (EMoTS 受託試験サービス) Contract motor testing and evaluation services using EMoTS systems at the Hamamatsu facility. Services include N-T characteristics, motor efficiency/loss, inverter efficiency/loss, temperature, vibration, and noise analysis using high-speed and ultra-low-speed dynamometers. Customers can either send motors for testing or conduct tests at the facility.
• EMoTS Equipment Modernization Service (EMoTS 設備近代化) Service for upgrading existing customer motor testing equipment systems to modern capabilities while preserving hardware infrastructure. Includes design, parts procurement, assembly, installation, and commissioning.
• EMoTS New Equipment Installation Service (EMoTS 設備新設) Complete new testing equipment installation service for customers with high testing frequency. Includes full system design, procurement, assembly, installation, and commissioning of new motor testing facilities.
• Vcut 100 Manual PCB Substrate Divider (基板分割機 Vcut 100) Basic manual PCB substrate divider for V-groove cutting. Features low-stress clamping mechanism, standard substrate guide, and compact desktop design.
• Vcut 100T Manual PCB Substrate Divider with Table (基板分割機 Vcut 100T) Manual PCB substrate divider with table attachment. Basic Vcut100 model enhanced with a table for smoother post-cut operation and easier board handling.
• Vcut 200HT Manual PCB Substrate Divider (基板分割機 Vcut 200HT) Manual PCB substrate divider for V-groove cutting with 3-200mm cutting width. Features upper and lower clamping mechanism for low-stress cutting and a large handle and cutter for easy operation.
• Vcut 200EH Electric PCB Substrate Divider (電動基板分割機 Vcut 200EH) Electric PCB substrate divider with speed control for V-groove cutting. Features guide for easy positioning and hands-free operation for large component boards.
• Vcut 200EHT Electric PCB Substrate Divider with Table (電動基板分割機 Vcut 200EHT) Electric PCB substrate divider with table for V-groove cutting. Combines electric operation with a table attachment for easy board removal after cutting.
• V-cut M1508 Multi-Row Electric PCB Substrate Divider (多列電動基板分割機 V-cut M1508) Multi-row electric PCB substrate divider with patented technology (Patent No. 6239907). Enables simultaneous cutting of multiple strip-shaped boards with a compact desktop design, blade guard for safety, and upper/lower clamping for low-stress cutting with minimal dust.
• MHP30 Mini Hand Press (ミニハンドプレス MHP30型) Compact manual press with 500N capacity and 35mm stroke. Features adjustable open height, bearing-based rotation mechanism, and reversible handle mounting for small parts assembly.
• MAP30 Mini Air Press (ミニエアープレス MAP30型) Compact air-powered press with 500N capacity. Features oil-free air drive, dual-hand activation safety design, and JIS 6mm T-slot table for easy mold and jig attachment.
• MDP30 Mini Drill Press (ミニボール盤 MDP30型) Compact drilling machine powered by 7.2V NiCd battery. Features 14,000 rpm no-load speed and 3.2mm chuck capacity for hobby and small component drilling.
• Motor Performance Bench (モータ性能ベンチ) Motor performance test bench with LabVIEW control of measuring instruments, PXI modules, DC power supply, and load devices. Supports torque measurement, rotation speed, efficiency measurement, and CAN communication.
• Motor Endurance Bench (モータ耐久ベンチ) Motor endurance test bench with real-time controller for long-term stability testing. Features FPGA-based real-time load setting, 4-channel simultaneous operation, and temperature cycling capability.
• Data Logger (データロガー) Data processing measurement system for real-time measurement and data collection from vehicles and motorcycles during actual driving conditions. Data is stored to memory card with configurable data types.
• 2D Color Measurement System (2次元色彩計測システム) 2D color measurement system developed in partnership with Papa Labo that displays colors as seen by the human eye on a monitor and digitizes color data. Performs real-time non-contact measurement at 30 frames per second with capability to measure texture and color comparison.
• Large-Capacity High-Speed Motor Bench (大容量高速回転モータベンチ) Large-capacity 100kW high-speed motor bench jointly developed with Chroma Japan and Mac Systems to expand motor testing capacity beyond the standard 50kW EMoTS range. Used for contracted testing services. Exhibited at automotive technology shows.

Quantifiable outcome

• Motor efficiency measurement reproducibility: ±1% or better for 50kW class motor's low-load efficiency measurement
• +2 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered moderate, core and minor.

• Space One Co., Ltd. (スペースワン株式会社)moderateGTM or Marketing Partner · 1 January 2026Support for KAIROS rocket launch. Company logo adopted for rocket body. Active support for rocket launch promotion activities with ongoing communication about launch schedules.
• Chroma Japan Co., Ltd. (クロマジャパン株式会社)coreTechnology or Integration · 1 January 2025Three-party collaboration for large-capacity high-speed motor bench development. Chroma provides test and measurement equipment, Technical Support provides testing expertise and facility, and Mac Systems provides systems integration.
• Mac Systems Co., Ltd. (株式会社マックシステムズ)coreStrategic or Co-development Partner · 1 January 2025Three-party joint development of large-capacity high-speed motor bench for contracted testing services. Joint exhibition at automotive technology shows under Mac Systems booth.
• Shizuoka University (静岡大学) - Nomi LaboratorycoreStrategic or Co-development Partner · 1 January 2018Long-standing partnership supporting satellite development projects (STARS-Me, STARS-EC). Technical Support manufactures frame components for CubeSats and received appreciation award from the university in 2018 for contribution to the space elevator project.
• STARS Space Service Corporation (STARS Space Service株式会社)minorStrategic or Co-development Partner · 1 January 2017Shizuoka University's first venture company. STARS-EC ultra-small orbit elevator developed with cooperation of this company. Technical Support supports through parts manufacturing and project sponsorship.
• National Instruments Japan (日本ナショナルインスツルメンツ)moderateTechnology or Integration · 1 January 2013Alliance partner relationship. NIWeek participation since 2015. Products use NI's LabVIEW platform and data acquisition systems. Exhibited together at automotive technology shows.
• Papa Labo Co., Ltd. (有限会社パパラボ)moderateTechnology or Integration · 1 January 2013Partnership for development of devices for quantitative color and texture measurement. Papa Labo provides expertise in color measurement technology while Technical Support handles equipment development and manufacturing.
• Hamamatsu City Light Declaration 2013 InitiativeminorOthers · 1 January 2013Participating member of the 2013 declaration to make Hamamatsu a leading edge optical technology city, collaborating with Shizuoka University, Hamamatsu University of Medicine, and Optoelectronics Industry Technology Graduate University.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• AVL List GmbH: Global leader in powertrain and e-motor development tools, including dynamometers, motor testbeds, and e-drive test systems. Most direct large-scale competitor to Technical Support's EMoTS portfolio, serving global automotive OEMs with similar motor testing offerings.
• Horiba: Japanese-headquartered developer of automotive test systems including motor and powertrain dynamometers via its Automotive Test Systems division. Competes directly with EMoTS in EV/HV motor evaluation at Japanese and global OEMs.
• Magtrol SA: Manufacturer of motor dynamometers, hysteresis brakes, and motor test equipment for various motor classes. Closely comparable in dedicated motor testing instrumentation offering, though smaller scale than Technical Support.
• Kistler Group: Supplier of sensors, dynamometers, and test systems for engines, motors, and powertrains. Overlaps in dynamometer/measurement infrastructure serving automotive and aerospace customers comparable to EMoTS deployments.
• Ono Sokki Co., Ltd. Japanese specialist in rotating machinery, motor performance, and torque/speed measurement instruments. Closest Japanese mid-market peer in motor test and measurement instrumentation.
• Chroma ATE Inc. Test and measurement instrumentation supplier including power electronics and motor test systems; Technical Support's three-party collaboration partner for the 100kW motor bench. Comparable product scope in EV inverter/motor testing.
• NF Corporation: Japanese manufacturer of electronic measurement instruments, power amplifiers, and signal sources used in motor and power electronics testing. Direct overlap in power-electronics-focused test instrumentation for motor validation.

Broad incumbents

• Yokogawa Electric Corporation: Major Japanese industrial measurement, control, and test instrument manufacturer. Tangential overlap with Technical Support's measurement instrumentation, but broader portfolio across process and industrial automation.
• Keysight Technologies: Global electronic test and measurement leader, including power and energy analyzers used in EV motor and inverter evaluation. Adjacent incumbent at higher instrumentation tier; competes for portions of EV test budgets.

Others

• National Instruments (NI): Data acquisition and test platform vendor whose LabVIEW/PXI stack Technical Support integrates with for motor test benches. Functions as an enabling technology partner rather than head-to-head competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Technical Support