Insurance Company of the West Indies (ICWI)

What Insurance Company of the West Indies (ICWI) does

Insurance Company of the West Indies (ICWI) is a privately-held regional insurance carrier headquartered in Kingston, Jamaica, operating across nine Caribbean jurisdictions: the Bahamas, British Virgin Islands, Cayman Islands, Dominica, Jamaica, St. Kitts & Nevis, St. Maarten, Trinidad & Tobago, and Turks & Caicos. Founded in 1974 and marketed under the '50 years serving you' brand, ICWI primarily underwrites motor vehicle insurance for individual policyholders, with source materials referencing additional coverage lines consistent with a full-service insurance carrier.

The company's primary digital product is the 'ICWI Click & Go' client portal (currently at v1.0.6), a self-service web application that enables policyholders to view policy information, conduct electronic transactions, and complete reinstatement declarations for lapsed motor insurance policies. The portal overlays a physical distribution footprint consisting of regional offices in each of the nine territories. Underlying technology appears to be a standard web-based policy administration system with no disclosed AI/ML, API, or third-party integration infrastructure.

ICWI generates revenue through recurring insurance premiums collected from policyholders across its Caribbean territories, with pricing determined by individual risk-based quotes rather than published tiers. The go-to-market combines the digital self-service portal with the regional office network, targeting individual motor vehicle owners across the Caribbean. No enterprise or commercial customer segments, broker relationships, or partnership channels are disclosed in the available data, and the company employs between 1,001 and 5,000 staff.

Name

Insurance Company of the West Indies (ICWI)

Legal name

The Insurance Company of the West Ltd.

Website

https://icwi.com

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Insurance Company of the West Indies (ICWI) is a privately-held regional insurance carrier headquartered in Kingston, Jamaica, underwriting motor vehicle insurance for individual policyholders across nine Caribbean territories via regional offices and its ICWI Click & Go digital portal.

Ownership category

akta.pro rank

Headquarters

HQ city

Kingston

HQ country

Jamaica

HQ region

Latin America

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Insurance Premiums: ICWI generates revenue through insurance premiums collected from policyholders across its Caribbean territories. The company offers motor vehicle insurance and related coverage products.

Distribution channels2 records

Core offering

Insurance Company of the West Indies (ICWI) is a Caribbean regional insurance provider that underwrites and sells motor vehicle and property insurance coverage across nine Caribbean territories. The company distributes and services its policies through a network of regional offices combined with a digital self-service portal (ICWI Click & Go) that enables online policy management, electronic transactions, and reinstatement declarations.

Product overview

ICWI is a regional insurance provider operating across nine Caribbean territories (Bahamas, British Virgin Islands, Cayman Islands, Dominica, Jamaica, St. Kitts & Nevis, St. Maarten, Trinidad & Tobago, and Turks & Caicos). The company offers its core ICWI Click & Go digital portal (v1.0.6) for online policy management, allowing customers to conduct electronic transactions including policy reinstatement and account access. The product portfolio centers on motor insurance with additional coverage lines typical of a full-service insurance carrier.

Differentiator

Problem solved

Functional benefit

Products and services

• Motor Vehicle Insurance Motor vehicle insurance coverage underwritten and serviced by ICWI for individual vehicle owners across the Bahamas, British Virgin Islands, Cayman Islands, Dominica, Jamaica, St. Kitts & Nevis, St. Maarten, Trinidad & Tobago, and Turks & Caicos. Policies can be managed, reinstated, and transacted online via the ICWI Click & Go portal.
• Property Insurance Property insurance coverage sold by ICWI to customers across its nine Caribbean territories, complementing its motor vehicle line as a core personal-lines offering of a full-service Caribbean insurance carrier.

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators2 records

Recent moves3 records

Expansion highlights4 records

Direct peers

• Sagicor Group: Sagicor is one of the largest Caribbean insurance and financial-services conglomerates, offering life, health, and general insurance across multiple Caribbean territories. It is a direct comparable to ICWI in scale, regional breadth, and product overlap, especially in general insurance lines.
• Guardian Group (Insurance Corporation of Barbados / ICBL): Guardian Group is a major Barbados-based insurance group with extensive Caribbean operations in life, health, pension, and general insurance. It directly competes with ICWI in the West Indies general-insurance market and shares a similar multi-territory distribution model.
• NCB Insurance Company (Jamaica): NCB Insurance is the insurance arm of National Commercial Bank Jamaica, offering motor, property, and life insurance in Jamaica. It is a direct peer for ICWI's core Jamaican motor and general-insurance business.
• TATIL Group: TATIL is a long-standing Trinidad & Tobago-based insurance group offering motor, property, marine, and travel insurance. It directly competes with ICWI in Trinidad & Tobago, a key ICWI territory, and shares the West Indies general-insurance focus.
• Island Heritage Insurance (Barbados): Island Heritage is a Barbados-based general insurer providing motor, property, and commercial coverage across the Eastern Caribbean. It is comparable to ICWI in scale, product mix, and regional Caribbean operating model.
• Caribbean Alliance Insurance Company: Caribbean Alliance is a regional Caribbean insurer offering motor, property, and commercial insurance across multiple territories. It directly competes with ICWI in the West Indies general-insurance market.
• JN Life Insurance Company: JN Life Insurance is the insurance arm of Jamaica National Group, offering life and general insurance products in Jamaica. It is a direct peer for ICWI's Jamaican motor and property business and shares a similar Jamaican financial-services ecosystem affiliation.
• Atlantic Insurance Company (Barbados): Atlantic Insurance is a Barbados-based general insurer providing motor, property, and commercial coverage across the Caribbean. It directly competes with ICWI in the regional general-insurance market.

Regional players

• Pan-American Life Insurance Group: Pan-American Life is a U.S.-headquartered insurer with significant Caribbean and Latin America operations in life, health, and employee benefits. It is a regional peer to ICWI given overlapping Caribbean geographic exposure, though its primary product lines are life and health rather than motor/P&C.
• Cayman National Insurance Brokers: Cayman National is a Cayman Islands-based financial-services group with insurance and wealth-management operations. It is a regional peer for ICWI's Cayman territory business and a comparable Caribbean financial-services institution.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ICWI_Jamaica
• Facebookfacebook.com/icwigroup

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Insurance Company of the West Indies (ICWI)