What LexiConn Internet Services does

LexiConn Internet Services, Inc. is a privately held managed web hosting provider founded in 1996 and headquartered in Colchester, Connecticut. The company focuses on web hosting and eCommerce hosting for small and mid-sized businesses and online merchants, with primary platform specializations in ShopSite (since 1997), Magento 1 and 2, and WooCommerce/WordPress. Its core products span shared hosting, virtual private servers (VPS), managed dedicated servers, and platform-specific eCommerce hosting bundles, supplemented by add-on modules such as SSL certificates, content delivery network (CDN), domain registration, premium DNS, malware scanning, and email marketing.

The underlying technology stack is Linux-based, built on Red Hat Enterprise Linux with PHP, MySQL, Apache, and Redis, and extended by a set of proprietary ShopSite add-on modules (Coupon Creation, Quick Order, LexiConn Shipping Module, Email Marketing Module) that LexiConn distributes free to its hosting customers. The company emphasizes in-house (non-outsourced) technical support, proactive server management, comprehensive backups, and PCI compliance assistance, including a One Click PCI Compliance program for ShopSite merchants built on its partnership with ScanAlert. Operations are run by a 1–10 person team led by co-founder/CEO Jason P. McGrath and co-founder/CTO Robert Mangiafico, and the company holds certifications including BBB accreditation, McAfee Secure, and continuous ShopSite partnership since 1997.

Revenue is generated primarily through subscription recurring hosting fees (shared, VPS, managed dedicated) plus managed services and reseller margins on add-ons (malware scanning via Stop The Hacker, SEO services, CDN, order management via Ordoro, email marketing via Constant Contact, and payment gateway integration via Authorize.Net). Go-to-market is direct-to-consumer through the lexiconn.com website, a toll-free sales line (1-800-817-6881), and an online client account portal. The company is debt-free, founder-controlled, and has operated continuously under the same private ownership for nearly three decades — an unusual profile among web hosting peers, most of whom have been acquired or consolidated.

Name

LexiConn Internet Services

Legal name

LexiConn Internet Services, Inc.

Website

https://lexiconn.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

1–10 employees

Short description

LexiConn Internet Services is a privately held, debt-free managed web hosting provider founded in 1996, specializing in eCommerce hosting for small and mid-sized merchants on ShopSite, Magento, and WooCommerce, with in-house support and proprietary platform modules.

Ownership category

akta.pro rank

Headquarters

HQ city

Colchester

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Web Hosting Services: Subscription-based shared hosting, VPS, and managed dedicated server hosting services providing recurring monthly/annual revenue. Services include domain registration, SSL certificates, and premium DNS.
2. eCommerce Hosting Solutions: Specialized hosting for ShopSite, Magento, and WooCommerce platforms with managed services, including PCI compliance support, security scanning, and performance optimization.
3. Professional Services and Add-ons: Additional revenue from services such as malware scanning (Stop The Hacker), SEO services, content delivery network (CDN), order management (Ordoro), email marketing (Constant Contact), and payment gateway integration.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

LexiConn provides managed web hosting and specialized eCommerce hosting services, including shared hosting, VPS, and managed dedicated servers. They focus on eCommerce platforms (ShopSite, Magento, WooCommerce) along with WordPress hosting, complemented by value-added services such as SSL certificates, premium DNS, CDN, malware scanning, and proprietary ShopSite add-on modules.

Product overview

LexiConn provides a comprehensive web hosting and ecommerce platform with shared and managed server hosting solutions. Their core ecommerce offerings include ShopSite Hosting (their primary ecommerce platform since 1997), Magento Solutions (supporting both Magento 1 and 2), and WooCommerce Hosting via WordPress. They offer a full spectrum of hosting services including Shared Hosting, Managed Dedicated Servers, and Virtual Private Servers. LexiConn differentiates through proprietary ShopSite add-on modules including the Coupon Creation Module, Quick Order Module, LexiConn Shipping Module (LSM), and Email Marketing Module. Additional services include SSL Certificates, Premium DNS, CDN, and Malware Scanning. The company emphasizes in-house support, proactive server management, comprehensive backups, and PCI compliance support.

Differentiator

Problem solved

Functional benefit

Products and services

• ShopSite Hosting Fully managed ShopSite eCommerce hosting with expert support, secure stable infrastructure, and one-click PCI compliance for online merchants.
• Magento Solutions Customized fully managed solutions for Magento store owners, supporting Magento 1 (Community and Enterprise) and Magento 2 (Open Source and Commerce editions).
• WooCommerce Hosting WordPress-based eCommerce hosting using the WooCommerce plugin for online stores.
• Managed Dedicated Servers Fully managed dedicated server hosting with proactive management and support for critical online applications and high-traffic websites.
• Shared Hosting Traditional shared web hosting services for websites and small businesses.
• WordPress Hosting Reliable, secure WordPress hosting solutions with world-class support for small business or blogs, including one-click install.
• Virtual Private Servers (VPS) Virtual private server hosting solutions with configurable resources for websites and applications requiring dedicated resources.
• SSL Certificates Secure socket layer certificates available through partnership with GeoTrust for secure website transactions.
• Premium DNS Premium DNS service for enhanced domain name resolution and reliability.
• Content Delivery Network (CDN) CDN service for accelerated content delivery and improved page load times across geographic regions.
• Malware Scanning Automated malware detection and removal services through partnership with Stop The Hacker to protect client websites.
• Domain Registration Domain name registration services powered by TUCOWS/OpenSRS, an ICANN-accredited registrar.

Quantifiable outcome

• Gift card query time reduced from 8 seconds to 0.004 seconds after database index optimization
• +4 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered minor and core.

• GrowistominorGTM or Marketing Partner · 27 April 2023Digital Growth company partnership for co-hosting a masterclass on achieving 100/100 Google Page Speed Score, targeting shared customer prospects in the eCommerce space.
• RatePointminorGTM or Marketing Partner · 17 October 2007Consumer approval program partnership providing customer feedback platform, ratings/reviews system, and quality assurance certification for LexiConn clients.
• ShopSite, Inc.coreTechnology or Integration · 1 January 1997LexiConn has been a Certified Hosting Partner with ShopSite since 1997, offering ShopSite software as their primary eCommerce solution. This is the longest-standing partnership, with extensive integration and platform expertise developed over nearly three decades.
• Magento (Adobe Commerce)coreTechnology or IntegrationLexiConn fully supports Magento 1 (Community and Enterprise) and Magento 2 (Open Source and Commerce) with extensive experience scaling Magento for high-traffic eCommerce sites.
• GeoTrust, Inc.minorChannel Partner/ Reseller/ DistributorIndustry standard SSL certificates available through partnership with GeoTrust for secure certificate services.
• Authorize.NetminorChannel Partner/ Reseller/ DistributorLexiConn is an Authorize.net Reseller offering payment gateway solutions for real-time credit card processing to their hosting clients.
• Tucows, Inc. / OpenSRSminorChannel Partner/ Reseller/ DistributorLexiConn Domain Registry service is powered by TUCOWS/OpenSRS, an ICANN accredited registrar, for domain registration services.
• Constant ContactminorChannel Partner/ Reseller/ DistributorRegistered reseller for Constant Contact email marketing services, offering web-based email marketing to clients.
• 121eCommerceminorImplementation/ SI/ Consulting PartnerSeasoned Magento Certified Partner with proven track record of Magento 2 launches and project rescues.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Nexcess (Liquid Web): Specializes in managed hosting for Magento, WooCommerce, and WordPress — the exact same eCommerce platform stack LexiConn targets. Direct head-to-head competitor for managed Magento and WooCommerce merchants.
• WP Engine: Managed WordPress and WooCommerce hosting provider serving SMB and mid-market customers. Overlaps with LexiConn on WordPress and WooCommerce hosting, with a similar premium-service positioning.
• SiteGround: Shared, managed WordPress, and WooCommerce hosting for SMBs. Direct competitor in the small-business hosting segment with similar pricing tier and in-house support emphasis.
• Liquid Web: Managed hosting and dedicated servers for SMB and mid-market, including eCommerce platforms. Closely comparable product set (VPS, managed dedicated, eCommerce-optimized hosting).
• A2 Hosting: Shared, VPS, and managed hosting with a focus on speed and developer-friendly features. Comparable SMB target market and hosting product stack.
• InMotion Hosting: Shared, VPS, managed WordPress/WooCommerce, and dedicated server hosting for SMBs. Direct competitor across virtually all of LexiConn's product lines.
• Hostinger: Budget-friendly shared, VPS, and managed hosting targeting small businesses and personal sites. Competes with LexiConn at the lower end of the SMB hosting market on price.

Broad incumbents

• Rackspace Technology: Large managed cloud and hosting provider serving enterprises. Overlaps with LexiConn's managed dedicated server and eCommerce hosting offerings but at a much larger scale and broader customer base.

Emerging players

• Kinsta: Premium managed WordPress hosting on Google Cloud. Comparable positioning in managed hosting for SMB/mid-market with strong performance and support reputation — a modern counterpart to LexiConn's service-led model.
• Cloudways (DigitalOcean): Managed cloud hosting for SMBs and agencies with strong Magento and WooCommerce support. Comparable product for merchants seeking managed eCommerce infrastructure without commodity shared hosting.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/LexiConn
• Facebookfacebook.com/LexiConn
• LinkedInlinkedin.com/company/498338

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LexiConn Internet Services