What Amazon Shipping Services does

Amazon Shipping Services LLC is a UAE-based freight forwarding and logistics company headquartered in Dubai that delivers end-to-end A-to-Z import and export services for trading firms operating in and through the United Arab Emirates. The company combines in-house FTA-approved customs brokerage, NVOCC carrier operations, sea and air freight forwarding, owned trucking assets, dry and cold warehousing, and ancillary compliance services including IC/EC company registration and VAT/excise tax filing. It serves seven primary customer segments — foodstuff and FMCG traders, fruit and vegetable importers, general trading companies, free zone businesses, retail and distribution operators, hazardous cargo handlers, and manufacturers — across all major UAE ports including Jebel Ali, Port Rashid, DXB, DWC, and the Northern Emirates, with air freight reach to 100+ global destinations.

The underlying technology stack is an NVOCC operations platform with integrated customs brokerage filing systems that interface directly with Dubai Customs and the Federal Tax Authority, plus cold-chain logistics management and UAE port operations coordination. Proprietary capabilities include in-house FTA-approved customs brokerage for direct declaration filing, NVOCC-issued bills of lading for negotiated carrier rates, and municipality-approved cold-chain handling for perishables, pharmaceuticals, and temperature-sensitive cargo. The company operates its own modern fleet of trucks and trailers for UAE-wide ground transport, distinguishing it from forwarders that rely on third-party carriers.

The business model is transaction-fee based across all revenue streams: customs clearance, sea freight (FCL/LCL), air freight, multimodal forwarding, transportation, storage, and registration services. Pricing is fully quote-based with no public tiers, determined by shipment weight, volume, destination, and service requirements. The go-to-market is direct B2B sales led, targeting UAE-based importers, exporters, and trading companies via website quote forms and inbound email contact. The company is privately held, founder-operated, and bootstrapped with no disclosed institutional investment, operating with a small team (11-50 employees) over a 16+ year history.

Name

Amazon Shipping Services

Legal name

Amazon Shipping Services LLC

Website

https://amazonff.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Amazon Shipping Services LLC is a Dubai-based freight forwarder offering A-to-Z import and export services — customs brokerage, sea and air freight, NVOCC forwarding, trucking, and cold-chain storage — for UAE trading companies importing and exporting goods globally.

Ownership category

akta.pro rank

Product category

Freight Forwarding & Customs Brokerage

NAICS

Freight Transportation Arrangement (48851), Freight Transportation Arrangement (488510), Freight Transportation Arrangement (4885), Deep Sea Freight Transportation (483111)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731), Deep Sea Foreign Transportation Of Freight (4412), Water Transportation (4400)

akta.pro primary industry

Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)

akta.pro secondary industries

FCL (Full Container Load) Ocean Forwarding (TLACABAA), Ocean Export Forwarding (Booking/VGM/SI/BL) (TLACABAF), Ocean Import Forwarding (Destination Handling/DO/ISF) (TLACABAE), Trade Compliance & Ocean Regulatory Services (Sanctions/Export Controls) (TLACABAL), Ocean Freight Brokerage (FCL/LCL) (TLADAMAF), Export/Import Documentation Preparation (Commercial Invoice, Packing List, Shipper’s Letter of Instruction) (TLACAHAD)

Keywords

• Freight forwarding services
• Customs clearance brokerage
• Air freight forwarding
• Sea freight logistics
• Cold-chain logistics

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Customs Clearance Services: Fee-based customs brokerage and clearance services at UAE ports including Jebel Ali, Port Rashid, DXB air cargo, and free zones. Includes duty/VAT computation and filing on behalf of clients.
2. Sea Freight (FCL & LCL): Full container load (FCL) and less-than-container-load (LCL) ocean freight services through Jebel Ali and UAE ports. Pricing based on container volume or cubic measurement.
3. Air Freight Services: Express, consolidated, and charter air cargo from Dubai International (DXB) and Al Maktoum (DWC) airports to 100+ global destinations.
4. Freight Forwarding: End-to-end multimodal logistics coordination including origin pickup, main carriage, customs, storage, and final delivery as NVOCC carrier.
5. Transportation & Trucking: Own fleet of modern trucks and trailers for UAE-wide ground transportation, port handling, and final-mile delivery.
6. Dry & Cold Storage: Temperature-controlled warehousing for general goods and perishables across chilled, frozen, and ambient conditions.
7. Company Registration Services: IC/EC code registration for new import/export companies in UAE, plus VAT and excise tax payment services for non-registered companies.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Amazon Shipping Services LLC provides A-to-Z import/export logistics including air freight, sea freight (FCL/LCL), in-house FTA-approved customs brokerage, freight forwarding as an NVOCC carrier, transportation via own fleet, dry and cold storage, port services, and company IC/EC registration for UAE-based importers and exporters. The company operates 24/7 from Dubai with coverage across all major UAE ports and free zones.

Product overview

Amazon Shipping Services LLC operates as a UAE-based A-to-Z freight forwarding and logistics provider offering 11 integrated service modules: Air Freight (express, consolidated, perishable, dangerous goods via DXB/DWC), Sea Freight (FCL, LCL, reefer, breakbulk via Jebel Ali), Customs Clearance (FTA-approved, 24-hour in-house brokerage), Freight Forwarding (NVOCC multimodal), Shipping Services (trucking, storage, registration), Food Stuff Logistics (cold-chain with municipality approvals), plus Transportation, Import & Export, New Company Registration, Port Services, and Dry & Cold Storage. All services are delivered in-house with 24/7 customs and port operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Air Freight Time-critical air cargo from Dubai International (DXB) and Al Maktoum (DWC) airports, including express, consolidated, perishable, pharmaceutical, and dangerous goods handling, with in-house customs clearance to 100+ global destinations. For UAE-based importers and exporters.
• Sea Freight FCL (Full Container Load) and LCL (Less than Container Load) ocean freight through Jebel Ali and major UAE ports, including reefer, breakbulk, and RoRo options, with in-house customs clearance and door-to-door delivery. For UAE-based importers and exporters.
• Customs Clearance FTA-approved in-house customs brokerage for import and export declarations, duty and VAT assessment, HS code classification, and inspections at all Dubai and UAE ports including Jebel Ali, Port Rashid, DXB, and free zones. Average 24-hour clearance from arrival. For UAE-based importers, exporters, and trading companies.
• Freight Forwarding End-to-end multimodal freight forwarding as an NVOCC carrier, organizing sea, air, and road transportation with single-point coordination from origin pickup through customs to final delivery. Issues own bills of lading and negotiates competitive space on major shipping lines for consolidated cargo. For UAE-based importers and exporters.
• Food Stuff Logistics Cold-chain foodstuff clearance, temperature-controlled storage, and refrigerated transport with Dubai Municipality and food-control approvals for perishable goods across the UAE. Coverage across all seven emirates. For foodstuff importers, exporters, and distributors.
• Shipping Services (A-to-Z) Full A-to-Z shipping company services including sea, air and land freight, in-house customs clearance, trucking, storage, and company IC/EC registration from a single UAE-based partner. For importers, exporters, and trading companies needing a single-vendor solution.
• Transportation Own fleet of modern trucks and trailers for reliable goods movement across the UAE, with final-mile trucking and door-to-door delivery capability covering all seven emirates. For UAE-based importers and exporters.
• New Company Registration Company registration services with authorities for import/export business in the UAE, including IC/EC code acquisition and VAT/excise filing for non-registered companies. For new and existing UAE importers/exporters.
• Port Services Goods management at ports and customs clearance coordination for shipments at all UAE ports and free zones, available 24/7 including holidays. For UAE-based importers and exporters.
• Dry & Cold Storage Secure warehousing for general goods and temperature-sensitive cargo, including chilled, frozen, and ambient storage options. For importers, exporters, and distributors needing temporary or longer-term storage.

Quantifiable outcome

• 24-hour average customs clearance from arrival of goods at port
• +3 more outcomes

Named customers5 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Freightworks (Gulf Warehousing Company / Agility): Kuwait-headquartered global logistics provider with significant Middle East footprint. Comparable in customs brokerage, freight forwarding, contract logistics, and warehousing, with comparable regional scale and customer base.
• Aramex: UAE-headquartered logistics and freight forwarding company offering multimodal freight, customs clearance, and last-mile delivery across the Middle East and globally. Closest comparable in geography, scope of services, and customer base.
• GAC Group: Global logistics provider headquartered in the UAE/Jebel Ali, offering freight forwarding, customs clearance, NVOCC services, and contract logistics. Directly comparable in customs brokerage and ocean freight services in the same UAE port ecosystem.

Broad incumbents

• DHL Global Forwarding: World's largest air and ocean freight forwarder with strong UAE presence. Overlaps heavily with Amazon Shipping's core services (customs clearance, FCL/LCL, air freight, NVOCC) but at vastly greater scale and geographic breadth.
• Kuehne+Nagel: Top-tier global freight forwarder and logistics provider with significant Middle East operations. Comparable in ocean and air freight forwarding, customs brokerage, and contract logistics, though serving much larger enterprise clients.
• CEVA Logistics: Global freight forwarding and contract logistics provider with presence across the Middle East. Comparable in end-to-end supply chain solutions, including customs brokerage and multimodal freight, but at much larger enterprise scale.
• DB Schenker: Global logistics provider offering air, ocean, and land freight forwarding as well as customs clearance services. Comparable in core service portfolio but operates globally with much broader scale and integrated technology platforms.
• Expeditors International: Global logistics company focused on air and ocean freight forwarding plus customs brokerage. Comparable in NVOCC, customs clearance, and multimodal forwarding services, though at significantly larger scale with proprietary technology investments.
• Hellmann Worldwide Logistics: Global freight forwarder with established Middle East operations. Comparable in air/ocean freight forwarding, customs clearance, and contract logistics offerings for mid-market and enterprise shippers.

Emerging players

• Flexport: Technology-driven digital freight forwarder offering ocean, air, and customs services globally. Overlaps with Amazon Shipping's core forwarding and customs offerings but differentiates through proprietary digital platform rather than in-person brokerage.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/amazon-shipping-services-llc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Amazon Shipping Services