5 STAR Event Services
5 STAR Event Services is a Houston-based private security and event staffing firm serving Houston, Austin, and San Antonio with DPS-licensed uniformed security officers, event security, ushering, and Garrett walkthrough metal detector rentals across sports, entertainment, conventions, and corporate clients.
- Company typePrivate
- Founded2000
- HeadquartersHouston, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
5 STAR Event Services firmographics
Firmographics- Name
- 5 STAR Event Services
- Legal name
- 5 STAR Event Services
- Website
- https://5starstaff.com
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- 5 STAR Event Services is a Houston-based private security and event staffing firm serving Houston, Austin, and San Antonio with DPS-licensed uniformed security officers, event security, ushering, and Garrett walkthrough metal detector rentals across sports, entertainment, conventions, and corporate clients.
- Ownership category
- akta.pro rank
5 STAR Event Services industry classification
Industry- Product category
- Event Security & Staffing Services
- NAICS
- Security Guards and Patrol Services (561612)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Concerts & Live Music Venue Security (BPAKACAA)
- akta.pro secondary industries
- Corporate Event & Conference Security (BPAKACAE), Convention, Trade Show & Exhibition Security (BPAKACAD), Nightclub, Bar & Entertainment Venue Security (BPAKACAF)
Keywords
Where 5 STAR Event Services is headquartered
LocationHeadquarters
- HQ city
- Houston
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
5 STAR Event Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Others, Technology or R&D, Marketing or Sales
Revenue model
- Security guard & event security services: Fee-for-service staffing billed per event/shift. Covers uniformed security officers (full uniform or suit & tie), event security (patron/bag checks, metal detector screening, credential verification, area restriction, stage/backstage security, field/court perimeter, door security, temperature checks), and 24-hour uniformed security for corporate accounts. Tailored per scope; quotes provided on request.
- Event staff & ushering services: Per-event staffing for greeting, ticket taking, count reports, ushering, program insertion/distribution, elevator operation, and line control setup. Priced per event based on headcount and shift duration.
- Metal detector equipment rentals: Rental of Garrett walkthrough metal detectors, either as standalone rentals or rentals bundled with guard monitoring; includes delivery and setup.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Custom quote per event / scope of work |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels6 records
5 STAR Event Services product offering
Product offeringCore offering
5 STAR Event Services provides licensed uniformed security officers and trained event staff on a per-event, quote-based basis across Houston, Austin, and San Antonio, Texas. Its core deliverables fall into four service lines: ongoing Security Guard Services, Event Security Services (patron/bag checks, metal detector screening, credential verification, perimeter and stage security), Event Staff & Ushering (ticket taking, ushering, line control, guest greeting), and Garrett walkthrough metal detector rentals delivered with optional guard monitoring.
Product overview
5 STAR Event Services is a Texas-based event security and staffing provider offering a portfolio of four discrete service lines rather than a single unified software product: Security Guard Services (for ongoing site protection with full-uniform or suit-and-tie dress options), Event Security Services (for venue and crowd security coverage), Event Staff & Ushering (for guest services and crowd management), and Garrett Walkthrough Metal Detector Rentals (stand-alone rentals, rentals with guard monitoring, or rentals with delivery and setup). Together these services enable clients in Austin, Houston, and San Antonio to procure complete event safety and guest-experience staffing under one provider. The company has been in business since 2000, has completed over 42,000 successful events, and serves over 1,000 events per year across major and minor league sporting venues, music venues, theaters, arenas, conventions, festivals, rodeos, film & TV production, and other live entertainment events. All security officers are licensed by the Texas Department of Public Safety Private Security Bureau, background checked, and state tested.
Differentiator
Problem solved
Functional benefit
Products and services
- Security Guard Services Uniformed or suit-and-tie security officers providing access restriction, theft prevention and jobsite monitoring, video surveillance board control, restricted-items search, policy enforcement, entertainment detail security, and incident reporting and emergency assistance for ongoing site security or special events. Dress options include full uniform or suit and tie upon request. Audience: venues, sports teams, corporations, universities, and event organizers in Texas.
- Event Security Services Event-focused security coverage including patron and bag checks, metal detector screening, credential verification, area restriction enforcement, stage and backstage security, field or court perimeter security, door security, and temperature checks. Audience: concert, sports, convention, festival, and live entertainment event organizers.
- Event Staff & Ushering Guest services personnel for event venues including greeting guests and providing directions, ticket taking and count reports, ushering guests to seats, program insertion and distribution, elevator operation, and line control setup. Audience: sports, music, theatre, convention, and corporate event organizers in Houston, Austin, and San Antonio.
- Garrett Walkthrough Metal Detector Rentals Walkthrough metal detector rental options for venue and event screening, available as stand-alone rentals, rentals with guard monitoring, and rentals with delivery and setup. Audience: sports, music, convention, and festival event organizers needing patron and bag screening at entrances.
Quantifiable outcome
- 42,000+ successful events completed since 2000 across Houston, Austin, and San Antonio
- +3 more outcomes
Companies that use 5 STAR Event Services
Customer profileSegments7 records
Ideal customer profiles4 records
5 STAR Event Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
5 STAR Event Services partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core.
- WorkWell, TX Networkcore5 STAR has chosen WorkWell, TX as its certified workers' compensation health care network, in partnership with Texas Mutual Insurance Company. WorkWell, TX manages health care and treatment for work-related injuries and illnesses and is reachable at (844) 867-2338; a network-doctor list is available via the WorkWell, TX mobile app or texasmutual.com.
- Garrett (Garrett Metal Detectors)core5 STAR rents Garrett-brand walkthrough metal detectors to clients, either as a standalone rental or bundled with guard monitoring. 5 STAR handles delivery and setup. The offering is positioned alongside patron/bag checks and credential verification as part of 5 STAR's event security services, and a 'Garrett Walkthrough' image is featured on the company homepage carousel.
- Celayix (Team Xpress)core5 STAR uses Celayix's Team Xpress platform for online and mobile (iOS/Android) self-scheduling. Employees self-schedule shifts, view schedules, and receive SMS notifications through Team Xpress under Client ID '5star'. Celayix also provides username/password enrollment and 'Forgot Password' support for 5 STAR's workforce.
- PaycomcorePaycom is 5 STAR's payroll, HR, and applicant-tracking provider. Employees access paystubs, W-2s, direct deposit, and contact updates through Paycom self-service; HR support is provided internally ([email protected]). Paycom also hosts 5 STAR's 'Apply Now' job board used for recruiting uniformed security officers and event staff.
- Texas Department of Public Safety – Private Security Bureaucore5 STAR is licensed by the Texas DPS Private Security Bureau (License B09954) to provide security services in Texas. All 5 STAR security officers are licensed through this bureau; the company supports officer licensing, registration updates, renewals, address changes, and duplicate pocket-card requests through DPS's TOPS portal.
- 5staracademy.mecore5 STAR-branded virtual training platform (5staracademy.me) used to deliver security officer onboarding and DPS Level II training to new hires. Access credentials are issued in the new-hire packet, enabling remote training delivery.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
5 STAR Event Services competitors and assessment
Company assessmentDirect peers
- Andy Frain Services: Long-standing U.S. event security and crowd-management firm serving sports venues, arenas, and convention centers. Directly comparable to 5 STAR's core event-security and ushering offering for premier sports and entertainment clients.
- Contemporary Services Corporation (CSC): Largest event-security and guest-services provider in North America, specializing in sports, concerts, and conventions. Closest direct competitor to 5 STAR on the bundled security-plus-ushering model for live entertainment.
- BEST Crowd Management: Event-security and crowd-management firm serving stadiums, arenas, and festivals across the U.S. Directly comparable to 5 STAR's sports/entertainment event-security scope and licensed-officer model.
- AP Security Group: Event-security and crowd-management firm serving sports venues, concerts, and private events in the U.S. Closely comparable to 5 STAR on event-security scope and licensed-officer delivery model.
Broad incumbents
- Allied Universal: Largest North American security-services firm offering uniformed guards, event security, and risk consulting. Overlaps with 5 STAR on event and corporate security but at national scale across many verticals.
- Securitas: Global security-services giant with significant U.S. event and corporate-security operations. Comparable as a broad incumbent offering uniformed officers across many verticals, though not specialized in Texas sports/entertainment.
- GardaWorld: Global security and cash-services firm with a substantial U.S. uniformed-security footprint. Comparable as a broad incumbent competing for the same corporate and event security RFPs as 5 STAR.
- ABM Industries: Facility-services provider with event-staffing and security offerings through its ABM Sports & Entertainment group. Comparable to 5 STAR on venue staffing and event guest services, but at national scale.
Regional players
- Showsec: UK-based event-security and crowd-management specialist serving concerts, festivals, and sports venues. Comparable to 5 STAR's event-security and customer-service staffing model, but operating primarily in the United Kingdom.
Emerging players
- National Event Services: Event-security and staffing provider serving sports and entertainment clients. Comparable as a smaller, specialized event-staffing peer competing in similar sports/entertainment verticals.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
5 STAR Event Services social profiles
Digital presence5 STAR Event Services compliance and trust
Trust signalCompliance2 records
5 STAR Event Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
5 STAR Event Services leadership team
Management profileNumber of profiles
Profiles1 record
5 STAR Event Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
5 STAR Event Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 5 STAR Event Services
What does 5 STAR Event Services do?
5 STAR Event Services provides licensed uniformed security officers and trained event staff on a per-event, quote-based basis across Houston, Austin, and San Antonio, Texas. Its core deliverables fall into four service lines: ongoing Security Guard Services, Event Security Services (patron/bag checks, metal detector screening, credential verification, perimeter and stage security), Event Staff & Ushering (ticket taking, ushering, line control, guest greeting), and Garrett walkthrough metal detector rentals delivered with optional guard monitoring.
Is 5 STAR Event Services a public or private company?
5 STAR Event Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was 5 STAR Event Services founded?
5 STAR Event Services was founded in 2000. It employs 501 to 1,000 people.
Where is 5 STAR Event Services based?
5 STAR Event Services is headquartered in Houston, United States, in the North America region.
How does 5 STAR Event Services make money?
Three revenue lines are on record. Security guard & event security services are the primary driver. The others are event staff & ushering services and metal detector equipment rentals.
Who are 5 STAR Event Services's main competitors?
Direct peers on record are Andy Frain Services, Contemporary Services Corporation (CSC), BEST Crowd Management and AP Security Group. Broad incumbents are Allied Universal, Securitas, GardaWorld and ABM Industries. Showsec is listed as a regional player. National Event Services is listed as an emerging player.
Does 5 STAR Event Services have an API?
No public API is recorded for 5 STAR Event Services.
What industry is 5 STAR Event Services in?
5 STAR Event Services's product category is Event Security & Staffing Services. Its primary akta.pro industry code is BPAKACAA, Concerts & Live Music Venue Security, with a secondary code of BPAKACAE, Corporate Event & Conference Security. Its NAICS code is 561612 and its SIC code is 7381.