Ontario County
Ontario County is a New York State county government established in 1789, providing public services including law enforcement, public works, planning, health and human services, and economic development to residents across 16 towns, 8 villages, and 2 cities in the Finger Lakes region.
- Company typePublic
- Founded1789
- HeadquartersCanandaigua, United States
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What Ontario County does
Ontario County is a county government entity established in 1789, headquartered in Canandaigua in New York State's Finger Lakes region. It delivers a comprehensive suite of statutory public services to residents and businesses across approximately 16 towns, 8 villages, and 2 cities. Core service areas include law enforcement and corrections via the Sheriff's Office, centralized 9-1-1 emergency dispatch, public works, planning and zoning, health and human services, economic development, and property tax administration. The organization operates with a workforce of 501–1,000 employees.
Technology infrastructure centers on OnCor GIS for parcel and infrastructure spatial data, Hyper-Reach for mass emergency notifications, and Text-to-911 capability for emergency communications. A mobile application (myocv.com) extends service delivery into a digital channel for residents. The county's revenue model is non-commercial: it is funded primarily through property taxes, user fees, and state aid, with fiscal planning evidenced by a published 2026 Budget document. The 2017 stormwater regulatory violation indicates the entity also operates within an environmental-compliance perimeter.
As a public-sector entity, Ontario County is not exposed to competitive market dynamics within its jurisdiction; its service perimeter is defined by statute. Strategic emphasis appears to be on incremental technology modernization (digital channels, GIS, emergency communications) and economic development partnerships with regional colleges, rather than geographic or vertical expansion beyond the county boundary.
Ontario County firmographics
Firmographics- Name
- Ontario County
- Legal name
- Ontario County, NY
- Website
- https://ontariocountyny.gov
- Company type
- Public
- Founded year
- 1789
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Ontario County is a New York State county government established in 1789, providing public services including law enforcement, public works, planning, health and human services, and economic development to residents across 16 towns, 8 villages, and 2 cities in the Finger Lakes region.
- Ownership category
- akta.pro rank
Where Ontario County is headquartered
LocationHeadquarters
- HQ city
- Canandaigua
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Ontario County business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Revenue model
- Property Tax Revenue: Ontario County generates primary revenue through property taxes levied on real property within the county. The county operates on an annual budget developed by the County Administrator and Ways and Means Committee.
- County Fees and Service Charges: Various fees collected for services including motor vehicle registration, deed recording, pistol permits, jail services, and sewer bills. Fees are set by county resolution and collected through multiple channels.
- Delinquent Tax Collection: Online payment portal for delinquent property taxes with processing through GovPayNow.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Free county services - residents pay through property taxes |
| Freemium | Pay-as-you-go | Radar Trailer Request - Free service |
| Transaction based/ take rate | Pay-as-you-go | Delinquent Tax Payment - Third-party processing fees apply |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Ontario County product offering
Product offeringCore offering
Ontario County is a county government in the Finger Lakes region of New York State providing comprehensive municipal services across public safety (Sheriff's Office, 9-1-1 communications), property administration (tax collection, assessment, GIS mapping), public health and human services, parks and recreation, public works, and economic development support. The county delivers these services through department-specific channels including in-person offices, an online services portal, emergency dispatch, and community outreach programs.
Product overview
Ontario County's online services are delivered through a CivicPlus-powered government website platform offering multiple integrated digital services. The core offerings include the OnCor web-based property mapping system with aerial photos, GIS data access and custom mapping tools, online county clerk record search, and emergency alert/notification systems. Additional services span tax payment processing, property-related requests (radar trailers, property checks), public safety programs (boater safety courses, citizen and junior sheriff academies), and RSS-based content syndication. The county also operates a 9-1-1 emergency communications center with text-to-911 capability.
Differentiator
Problem solved
Functional benefit
Products and services
- OnCor Property Mapping System Web-based mapping system providing property information including aerial photos and property maps for Ontario County residents, businesses, and officials.
- GIS Data & Mapping Geographic Information Systems program producing spatial data for countywide applications including parcels, street centerlines, custom maps, and metadata documentation, with downloadable GIS data through data sharing agreements.
- Online Record Search Browser-based access to county records posted online by the County Clerk's office for public search of property deeds and other recorded documents.
- Alert Center Notification system for emergency alerts, road closures, and other important county information with email and text subscription options for residents.
- 9-1-1 Emergency Communications Round-the-clock emergency dispatch center providing police, fire, and EMS dispatch services for all of Ontario County, with text-to-911 capability and Hyper-Reach community notifications.
- Tax Payment Services Online payment processing for property taxes, sewer bills, and delinquent taxes through third-party payment processors including GovPayNow, accepting current school and municipal taxes.
- Boater Safety Course Safety training course offered by the Sheriff's Office required for boating certification under Brianna's Law, conducted at the Ontario County Safety Training Center.
- Junior Sheriff's Academy Annual five-day program for Ontario County students entering grades 9-12, held at FLCC Campus to educate youth about law enforcement careers.
- Radar Trailer Request Free online request form for the Sheriff's Office to place a radar trailer unit to monitor traffic speeds in specified areas, available May through mid-October.
- Real Estate Locator Online portal for residential and commercial property listings for sale and rent within Ontario County.
Quantifiable outcome
- Text-to-911 capability expands emergency access for hearing/speech impaired residents
- +3 more outcomes
Companies that use Ontario County
Customer profileNamed customers1 record
Segments4 records
Ideal customer profiles4 records
Ontario County technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
Feature5 records
Ontario County partnerships and signals
Strategic signalPartnerships
Twelve partnerships are on record, tiered core and minor.
- Cornell Cooperative Extension Ontario CountycoreTeam agency partner providing agricultural extension services, 4-H youth development, and community education programs within Ontario County.
- Finger Lakes Visitors ConnectioncoreOfficial tourism marketing partner for Ontario County, promoting Finger Lakes attractions, wineries, restaurants, and accommodations to visitors.
- Mercy Flight CentralcoreAir medical transport service partner providing emergency helicopter transport for critical patients requiring rapid hospital transport from Ontario County.
- Ontario ARCcoreNon-profit partner providing services for individuals with developmental disabilities, operating as a team agency of Ontario County.
- Ontario County Historical SocietyminorNon-profit preserving and sharing county history, operating as a team agency partner.
- Ontario County Humane SocietyminorAnimal welfare organization serving as a team agency, operating the Happy Tails program.
- Ontario County Soil & Water Conservation DistrictcoreNatural resources conservation partner providing soil, water, and agricultural conservation technical assistance to county landowners and farmers.
- Partnership for Ontario CountycoreEconomic development organization serving as a key partner in business attraction, retention, and workforce development initiatives.
- Finger Lakes Community CollegecoreCounty community college (FLCC) offering higher education, workforce training, and culinary arts programs. County supports through Board representation and shared services initiatives including the Geneva Campus Project.
- New York State Sheriffs AssociationcoreState association providing accreditation for the county's 9-1-1 center and organizing the annual NYS Sheriff's Summer Camp program.
- Local Law Enforcement AgenciescorePartnerships with Canandaigua Police Department, Geneva City Police Department, Clifton Springs Police Department, Geneva City Police Department, NY State Police, and 5 village police departments for coordinated law enforcement services.
- Hobart and William Smith CollegesminorPrivate liberal arts college in Geneva serving as an educational institution partner within Ontario County.
Scale indicators6 records
Recent moves6 records
Expansion highlights4 records
Ontario County competitors and assessment
Company assessmentBroad incumbents
- Monroe County, NY: Larger neighboring county in the Finger Lakes region providing the full range of municipal services including Sheriff, public works, health, and social services. Comparable as a New York county government with overlapping service delivery model and shared economic development region, but materially larger (700,000+ residents vs. Ontario's ~112,000).
- Onondaga County, NY: Larger NY county government (Syracuse metro area, ~470,000 residents) operating the full suite of municipal services. Comparable as a NY county government with similar statutory framework, but materially larger and more urbanized than Ontario County.
Direct peers
- Wayne County, NY: Adjacent Finger Lakes county of similar rural-suburban character and population scale (~91,000 residents). Operates the same New York county government model with Sheriff, Public Works, Public Health, and social services, sharing Ontario County's economic and demographic dynamics.
- Livingston County, NY: Neighboring Finger Lakes county with similar population scale (~62,000) and rural character. Operates comparable county services including Sheriff's Office, Public Works, 9-1-1, and Human Services, sharing Ontario County's intergovernmental coordination challenges across small towns and villages.
- Seneca County, NY: Smaller Finger Lakes county (~33,000 residents) operating the same NY county government structure with Sheriff, Public Works, and social services. Most directly comparable in rural Finger Lakes geography and municipal service composition, though smaller in operational scale.
- Yates County, NY: Smallest Finger Lakes county (~25,000 residents) with similar rural tourism economy anchored by Finger Lakes wineries and outdoor recreation. Operates comparable county government functions including Sheriff's Office, Public Works, and Human Services, sharing Ontario County's tourism-economy dynamics.
- Steuben County, NY: Finger Lakes region county of similar scale (~93,000 residents) operating full county government services. Comparable in rural-Southern Tier geography, agricultural economy, and mix of small towns and villages requiring intergovernmental service coordination.
- Cayuga County, NY: Finger Lakes county of similar scale (~76,000 residents) providing identical county government services including Sheriff, Public Works, Public Health, and Economic Development. Shares Ontario County's tourism economy around Finger Lakes and reliance on agriculture.
- Genesee County, NY: Western NY county of similar population scale (~58,000) operating the same NY county government model. Comparable in rural-suburban composition, agricultural base, and the need to coordinate services across multiple towns and villages.
Regional players
- Schuyler County, NY: Small Finger Lakes county (~17,000 residents) sharing tourism and agricultural economic dynamics with Ontario County. Comparable as a NY county government, though much smaller in scale and operations; useful reference for service delivery model rather than scale.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Ontario County social profiles
Digital presenceOntario County compliance and trust
Trust signalCompliance6 records
Ontario County financial estimates
Financial estimateRevenue estimate
Valuation estimate
Ontario County leadership team
Management profileNumber of profiles
Profiles6 records
Ontario County funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Ontario County M&A and investment
M&A and investmentM&A
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Ontario County
What does Ontario County do?
Ontario County is a county government in the Finger Lakes region of New York State providing comprehensive municipal services across public safety (Sheriff's Office, 9-1-1 communications), property administration (tax collection, assessment, GIS mapping), public health and human services, parks and recreation, public works, and economic development support. The county delivers these services through department-specific channels including in-person offices, an online services portal, emergency dispatch, and community outreach programs.
Is Ontario County a public or private company?
Ontario County is a public company. It is classified as state government owned and is currently operating.
When was Ontario County founded?
Ontario County was founded in 1789. It employs 501 to 1,000 people.
Where is Ontario County based?
Ontario County is headquartered in Canandaigua, United States, in the North America region.
How does Ontario County make money?
Three revenue lines are on record. Property Tax Revenue is the primary driver. The others are county Fees and Service Charges and delinquent Tax Collection.
Who are Ontario County's main competitors?
Broad incumbents on record are Monroe County, NY and Onondaga County, NY. Direct peers are Wayne County, NY, Livingston County, NY, Seneca County, NY, Yates County, NY, Steuben County, NY, Cayuga County, NY and Genesee County, NY. Schuyler County, NY is listed as a regional player.
Does Ontario County have an API?
No public API is recorded for Ontario County.