Coulee Medical Center

What Coulee Medical Center does

Coulee Medical Center (CMC) is a 25-bed Trauma Level IV Critical Access Hospital located in Grand Coulee, Washington, that delivers a comprehensive suite of acute, primary, and specialty care services to rural communities in North Central Washington and the Confederated Tribes of the Colville Reservation. Originally founded in 1934 as Mason City Hospital to serve Grand Coulee Dam construction workers, CMC has operated continuously for over 90 years and today runs from a 66,000-square-foot state-of-the-art facility built in 2010, supplemented by two satellite clinics (Coulee Family Medicine in Grand Coulee and Coulee City Medical Clinic) and an outpatient physical therapy site. Core services include a 24/7 emergency department, inpatient acute care, obstetrics and labor and delivery (The Coulee Birth Place), general and minimally invasive surgery, behavioral health, on-site imaging (X-ray, CT, ultrasound, echocardiography, 3D mammography), laboratory, physical therapy, a walk-in clinic, and an on-site Owl Pharmacy; specialty capacity is augmented through visiting-specialist partnerships with Pulse Heart Institute and Central Washington Sleep Diagnostic Center and an interventional pain management collaboration with HPM.

Underlying technical infrastructure is centered on a sophisticated electronic medical records system integrated with a Healtheintent-based patient portal that supports telehealth visits, online appointment scheduling, and cost estimation, alongside revenue-cycle technology supporting billing to Medicare, Medicaid/Apple Health, and commercial plans. CMC is a public, tax-district-supported non-profit governed by a Board of Commissioners and led by CEO Kelly Hughes, with an executive team that includes a COO appointed in 2024 and a long-tenured CFO; a wholly affiliated Coulee Medical Foundation channels donations. Revenue is generated primarily through fee-for-service patient care billed to public and commercial payors, supplemented by a multi-county tax district, government healthcare programs, foundation donations, and grant funding such as the November 2025 $3.02M USDA Community Facilities Program award for a Tiny Home workforce housing project.

Name

Coulee Medical Center

Legal name

Coulee Medical Center

Website

https://cmccares.org

Company type

Private

Founded year

1934

Operating status

Operating

Headcount range

51–100 employees

Short description

Coulee Medical Center is a 25-bed Trauma Level IV Critical Access Hospital in Grand Coulee, Washington delivering emergency, inpatient, primary care, obstetric, surgical, behavioral health, imaging, and rehabilitation services to rural North Central Washington residents and the Colville Confederated Tribes.

Ownership category

akta.pro rank

Product category

Rural Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Trauma Centers & Level I–IV Trauma Hospitals (HLAFAAAK)

Keywords

• Critical access hospital
• Rural healthcare services
• Emergency medical care
• Primary care clinic
• Diagnostic imaging services

Headquarters

HQ city

Grand Coulee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Coulee Medical Center generates revenue through providing comprehensive healthcare services including emergency care, primary care, surgical services, obstetrics, laboratory, imaging, and rehabilitation. Services are billed to patients with insurance coverage including Medicare, Medicaid, and commercial health plans, as well as self-pay patients.
2. Government Healthcare Programs: Revenue from federal and state healthcare programs including Medicare (traditional and advantage plans), Medicaid of Washington, and Apple Health managed Medicaid plans covering eligible patients.
3. Donations and Foundation Support: Coulee Medical Foundation supports hospital activities through charitable donations, planned giving, and major giving programs to enhance patient care and community wellness.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Coulee Medical Center is a 25-bed Trauma Level IV Critical Access Hospital that delivers comprehensive inpatient, outpatient, emergency, primary care, obstetric, surgical, behavioral health, laboratory, imaging, rehabilitation, and on-site pharmacy services to rural residents of North Central Washington and the Confederated Tribes of the Colville Reservation. Care is delivered from a 66,000-square-foot state-of-the-art facility built in 2010, supported by visiting specialists from urban medical centers and an integrated electronic medical records system.

Product overview

Coulee Medical Center operates as a 25-bed Trauma Level IV Critical Access Hospital offering a comprehensive suite of healthcare services through an integrated delivery system. The hospital's core facilities include the main Coulee Medical Center hospital providing 24/7 emergency, inpatient, and acute care services, paired with primary care clinics (Coulee Family Medicine Clinic and Coulee City Medical Clinic), The Coulee Birth Place for obstetrics/women's health, and Behavioral Health Services integrated within family practice. Diagnostic capabilities include on-site Laboratory and Imaging Services (X-ray, CT, ultrasound, echocardiography, 3D mammography), supported by Surgical Services and Physical Therapy. The organization extends access through partnerships including Holistic Pain Management (HPM) for specialty pain services, Owl Pharmacy for on-site prescription needs, and Visiting Specialists programs bringing cardiology and sleep medicine to the community. Additional services include a Walk-In Clinic for urgent care needs and comprehensive rehabilitation. The hospital serves Grand Coulee, surrounding counties, and the Confederated Tribes of the Colville Reservation from its 66,000-square-foot facility.

Differentiator

Problem solved

Functional benefit

Products and services

• Coulee Medical Center Hospital A 25-bed Trauma Level IV Critical Access Hospital providing 24/7 emergency, inpatient, and acute care services at 411 Fortuyn Rd, Grand Coulee, WA, for rural community residents and the Confederated Tribes of the Colville Reservation.
• Emergency Department 24/7 emergency services staffed by experienced physicians and nurses trained in emergency medicine, providing advanced cardiac, pediatric, trauma, and resuscitative care for rural residents across the five-county catchment area.
• Inpatient & Hospital Care Acute and inpatient care with hospitalist services, care coordination, discharge planning, and rehabilitation support for patients requiring close monitoring or recovery within the 25-bed critical access hospital.
• Coulee Family Medicine Clinic Primary care clinic offering comprehensive family medicine services including wellness exams, chronic disease management, walk-in clinic, pediatrics, geriatrics, and DOT/CDL physicals for families in the Grand Coulee area.
• Coulee City Medical Clinic Rural health clinic providing primary care services for over twenty years, including athletic physicals, gynecology, IV therapy, pediatrics, and walk-in clinic care at 218 W Main Street, Coulee City, WA.
• The Coulee Birth Place Obstetrics and women's health services including prenatal care, labor and delivery, cesarean sections, postpartum care, and newborn services with a family-centered approach for rural Eastern Washington mothers.
• Behavioral Health Services Integrated behavioral and mental health services including treatment for anxiety, depression, bipolar disorder, trauma, and medication management, provided alongside primary care within the family practice setting.
• Imaging Services Comprehensive diagnostic imaging including X-ray, CT scans, ultrasound, echocardiography, and 3D mammography performed on-site with coordination to the patient's care team.
• Laboratory Services On-site laboratory providing timely, accurate testing for emergency, inpatient, and outpatient needs with partnerships to reference laboratories for priority testing.
• Surgical Services Inpatient and outpatient surgical procedures including general surgery, minimally invasive/laparoscopic options, endoscopy, and specialized procedures delivered by an experienced surgical team.
• Physical Therapy State-of-the-art physical therapy services including inpatient, swing bed, long-term care, and outpatient services at Grand Coulee Physical Therapy for movement-related diagnoses.
• Holistic Pain Management (HPM Partnership) Partnership with HPM to provide interventional pain management services including epidural steroid injections, joint injections, radiofrequency ablation, and nerve blocks for chronic pain conditions in the Grand Coulee region.
• Owl Pharmacy

Quantifiable outcome

• Critical Access Hospital serving communities across Douglas, Grant, Lincoln, and Okanogan counties in North Central Washington

Named customers2 records

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• HPM (Holistic Pain Management)coreStrategic or Co-development PartnerPartnership to bring interventional pain management services to the Grand Coulee region. Patients experiencing chronic back, joint, neck, nerve, or muscle pain can access advanced, non-opioid treatment options without traveling long distances. Services include epidural steroid injections, joint injections, radiofrequency ablation, and other minimally invasive procedures.
• The Rural CollaborativeminorOthersCoulee Medical Center is a proud member of The Rural Collaborative, a consortium of rural healthcare providers.
• Washington State Hospital Association (WSHA)minorOthersCoulee Medical Center is a member of the Washington State Hospital Association, receiving recognition for quality excellence achievements.
• Central Washington Sleep Diagnostic CentercoreStrategic or Co-development PartnerSleep medicine specialists travel regularly to Coulee Medical Center, enabling patients to receive highly specialized sleep diagnostic care locally rather than traveling out of town. Services include sleep studies and sleep disorder treatments.
• Pulse Heart InstitutecoreStrategic or Co-development PartnerCardiology specialists from Pulse Heart Institute provide regular visiting services at Coulee Medical Center, bringing expert cardiac care to local patients without requiring travel to urban medical centers.
• WIC - Health and Human Services - CCTminorStrategic or Co-development PartnerWomen, Infants, and Children program providing nutritional support services through collaboration with Confederated Tribes of the Colville Reservation.
• HELP FinancialminorImplementation/ SI/ Consulting PartnerPartnership with HELP Financial to offer patients a payment plan program allowing healthcare bills to be paid over multiple term options up to 36 months. Provides revolving line of credit with no credit check and ability to combine family balances into one monthly payment.
• University of Washington School of MedicinecoreStrategic or Co-development PartnerUniversity of Washington has selected Coulee Medical Center as a teaching facility for third-year medical students interested in rural practice through the WWAMI Rural Integrated Training Experience (WRITE) program. Medical students complete 20-week clerkship experience at CMC receiving hands-on training in rural family medicine under guidance of CMC providers.
• Sacred Heart Medical Center and Deaconess Medical Center (Spokane)minorChannel Partner/ Reseller/ DistributorReferral network with major Spokane medical centers for cases requiring advanced specialty care not available locally. Coulee Family Medicine Clinic and CMC have excellent referral networks with access to specialists at these urban medical centers.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• North Valley Hospital: 25-bed critical access hospital in Tonasket, WA (Okanogan County) — directly comparable to CMC as a small rural CAH with multi-site clinics serving an adjacent, similarly isolated catchment area in North Central Washington.
• Lake Chelan Health: Critical access hospital system serving the Lake Chelan region in North Central Washington. Operates hospital plus clinic and emergency services for a rural mountain community — closely aligned in service mix and rural mission.
• Cascade Medical Center: Critical access hospital in Leavenworth, WA, serving a rural mountain community with hospital, clinic, and emergency services. Comparable CAH model with similar reliance on visiting specialists and federal designations.
• Three Rivers Hospital: Small rural hospital in Brewster, WA (Okanogan County), serving an agricultural North Central Washington community comparable to CMC's Grand Coulee catchment. Direct peer in bed size, payer mix, and rural critical-access mission.
• Lincoln Hospital: Public hospital district in Davenport, WA, serving Lincoln County — one of the counties CMC also serves. Comparable 25-bed CAH with multi-county tax district funding model and rural primary care focus.
• Ferry County Memorial Hospital: Critical access hospital in Republic, WA, serving Ferry County and adjacent rural communities in northeastern Washington. Closely comparable bed size, rural isolation, and public hospital district governance structure.
• WhidbeyHealth: Public hospital district serving Whidbey Island, WA, with multiple clinic locations, emergency services, and visiting specialists. Similar multi-site rural model with public hospital district governance and critical access operations.
• Kittitas Valley Healthcare: Rural hospital system in Ellensburg, WA, providing hospital, emergency, primary care, and specialty services across a geographically dispersed agricultural community. Direct functional peer to CMC's integrated rural delivery model.

Broad incumbents

• Providence Health & Services: Large multi-state Catholic health system with major Washington presence, including Sacred Heart and Deaconess Medical Centers in Spokane — CMC's referral partner for complex cases. Competes for clinical talent and represents the regional referral destination.
• MultiCare Health System: Large Washington-based nonprofit health system operating hospitals and clinics across the state. Competes for workforce and provides specialty referral options for patients in North Central Washington.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cmccares
• Facebookfacebook.com/cmccares
• LinkedInlinkedin.com/company/coulee-medical-center

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Coulee Medical Center