Interact Performance Systems

What Interact Performance Systems does

Interact Performance Systems is a privately held, founder-owned interpersonal skills training consultancy headquartered in Orange, California. Founded in 1981 and operated under CEO Francis Price since 1983, the firm delivers instructor-led training programs to enterprise organizations, federal departments, public safety agencies, healthcare institutions, and educational bodies across North America with occasional international engagements.

Its core offering is a catalog of eleven proprietary training programs built on what the company describes as four decades of demonstrated best practices. The portfolio includes Performance Problem Solving (root cause analysis), Conflict Management, MBA Managing Beyond Authority (influencing without formal authority), Performance Management, Team Consensus, Team Process, Team Builder, Custom Solutions, Training Enhancement Assessment and Management (TEAM), Instructor Training (train-the-trainer), Diversity and Inclusion Competency, and Leadership Development. Delivery is high-touch and instructor-led; technology is the methodology itself rather than a software platform — there is no app, API, or AI component.

Revenue is generated through quote-based, multi-year professional services contracts priced on organizational size, program scope, and customization requirements. The go-to-market is consultative direct enterprise sales, supplemented by content marketing (blog, social media, email newsletter) and testimonial-driven social proof citing Fortune 500 logos (Ford, Motorola, HP, TIAA, Agilent, Campbell's, Allstate) and government clients (FEMA, OCC, Cal OES, Providence PD). With 1–10 employees, the firm operates as a boutique consultancy dependent on a small active book of multi-program engagements rather than a high-volume recurring revenue model.

Name

Interact Performance Systems

Legal name

Interact Performance Systems

Website

https://inter-ps.com

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Short description

Interact Performance Systems is a founder-owned interpersonal skills training consultancy founded in 1981 and headquartered in Orange, California, delivering instructor-led programs on conflict management, team building, performance management, and leadership development to enterprise, government, and public-sector clients across North America.

Ownership category

akta.pro rank

Product category

Professional Training Services

NAICS

Professional and Management Development Training (61143), Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Interpersonal & Relationship Skills (EDABAMAB)

akta.pro secondary industries

Collaboration, Teamwork & Conflict Resolution (EDAAAKAF), People Management & Supervisory Skills (EDABAAAB), Operational Excellence (OPEX) & Performance Management (KPI/OKR) (EDABAKAH), Leadership & People Skills (Influence, Managing Up, Supervisory Readiness) (EDAAAKAI)

Keywords

• Interpersonal skills training
• Professional development services
• Communication skills training
• Workforce training programs
• Corporate soft skills

Headquarters

HQ city

Anaheim

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Professional Training Services: Customized training programs delivered to organizations across various industries. Programs include conflict resolution, team building, performance management, and leadership development. Revenue generated through program fees based on organizational size, program duration, and customization requirements.
2. Custom Solutions: Tailored training solutions designed specifically for client organizations' needs, involving assessment, design, and implementation of custom programs.
3. Instructor Training: Training programs that equip organizations' internal trainers with skills to train others, creating train-the-trainer capabilities within client organizations.
4. Coaching Services: Individual and leadership coaching services for personal growth and organizational development, as evidenced by testimonials mentioning transformative coaching experiences.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

Interact Performance Systems provides interpersonal skills training programs to organizations and individuals. The company develops and delivers training content focused on improving workplace communication, interpersonal effectiveness, and related soft-skill competencies. Operating since 1981 under owner Francis Price since 1983, the firm is a small, boutique-style training provider with 1-10 employees.

Product overview

Interact Performance Systems offers a comprehensive suite of interpersonal skills training programs delivered through instructor-led training. The portfolio includes eleven distinct programs: Performance Problem Solving (root cause analysis and problem resolution), Conflict Management (rational conflict resolution), MBA Managing Beyond Authority (influencing without authority), Performance Management (ongoing coaching and feedback), Team Consensus (participatory decision-making), Team Process (role clarity and mutual support), Team Builder (leveraging team strengths), Custom Solutions (tailored organizational programs), Training Enhancement Assessment and Management (TEAM) (training program evaluation and enhancement), Instructor Training (train-the-trainer), Diversity and Inclusion Competency, and Leadership Development (emotional intelligence coaching). The company was founded in 1981 and emphasizes four decades of demonstrated best practices to improve interpersonal skills.

Differentiator

Problem solved

Functional benefit

Products and services

• Interpersonal Skills Training Programs Interpersonal skills training programs focused on improving workplace communication, interpersonal effectiveness, and related soft-skill competencies for organizational and individual buyers.

Quantifiable outcome

• Immediate impact observed by managers back on the job after training
• +4 more outcomes

Named customers14 records

Segments7 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators4 records

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• Center for Creative Leadership (CCL): Premier leadership development organization offering programs, assessments, and coaching; comparable on leadership and executive development but with a much broader scope and academic positioning.
• Development Dimensions International (DDI): Large, established leadership and talent management firm with a broad portfolio; overlaps Interact in leadership development and supervisory/management training but operates at much greater scale.
• Korn Ferry (Leadership Development): Global organizational consulting firm with a large leadership development and coaching practice; competes for enterprise L&D spend alongside Interact but with a far broader portfolio.

Direct peers

• Crucial Learning (formerly VitalSmarts): Specializes in communication, influence, and conflict-resolution training (Crucial Conversations, Crucial Influence); a direct competitor in the conflict-management and interpersonal-skills niche where Interact's Conflict Management program operates.
• BTS: Performance improvement and leadership development consultancy that designs custom learning experiences for enterprises; directly comparable on the custom-solutions and consulting-led training model.
• Wilson Learning: Provider of sales, leadership, and interpersonal-skills training with extensive customization and train-the-trainer offerings; comparable to Interact on custom solution design and B2B enterprise delivery.
• The Ken Blanchard Companies: Corporate training company focused on leadership, management, and performance improvement programs; competes for the same L&D budget and emphasizes proprietary, scalable content (e.g., SLII) very similarly to Interact's TEAM offering.
• FranklinCovey: Global performance and leadership training firm with enterprise programs on leadership, productivity, and team effectiveness; directly comparable on content mix, enterprise sales motion, and customized delivery model.
• Dale Carnegie Training: Long-established provider of interpersonal skills, leadership, communication, and team-effectiveness training delivered through a global licensee network; directly overlaps Interact's core curriculum in soft skills and management development.

Emerging players

• Advantage Performance Group: Specialist in soft-skills, interpersonal effectiveness, and performance consulting for mid-market and enterprise clients; a smaller-scale peer with overlapping curriculum focus.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/InteractPS
• Facebookfacebook.com/interactperformance
• Instagraminstagram.com/interactperformancesystems
• LinkedInlinkedin.com/company/interact-performance-systems

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interact Performance Systems