AvaCare
AvaCare is a privately held, hospice-exclusive pharmacy benefits manager that provides pharmacy claims management, customizable formularies, medication therapy management, e-prescribing, reporting, and 24/7 pharmacist consulting to hospice organizations across the United States.
- Company typePrivate
- Founded2019
- HeadquartersGreensboro, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What AvaCare does
AvaCare, Inc. is a privately held pharmacy benefits manager (PBM) founded in 2019 and headquartered in Greensboro, North Carolina, that operates exclusively in the hospice care vertical. The company was co-founded by Keith B. Sanderson (CEO) and Tammi M. Summers (President), both of whom combine pharmacy operations backgrounds with hospice and respiratory care experience. AvaCare sells a managed-services PBM suite to hospice organizations, including pharmacy claims management, customizable formularies, medication therapy management (with deprescribing guidance and drug therapy consolidation), e-prescribe integration, dashboard metrics and reporting, clinical education, implementation, training, and 24/7/365 pharmacist consulting.
The underlying platform combines a client-facing portal (my.avacare.biz) with HIPAA-compliant data encryption, electronic prescribing, and business intelligence dashboards tailored to hospice clinical and cost workflows. AvaCare does not own dispensing infrastructure; instead, it partners with local pharmacies to fulfill prescriptions while acting as the coordinating PBM layer, and it maintains a co-marketing partnership with PDC Rx.
AvaCare's business model is managed-services revenue derived from service fees and pharmacy claims economics, with quote-based/undisclosed pricing set through direct sales engagement. The company is sales-led, targeting hospice decision-makers (Directors of Nursing, Administrators, Owners) through phone, email, website, and the client portal. It markets itself as one of the few privately owned hospice PBMs, positioning independence from external investor pressures as a clinical and customer-service differentiator against large generalist PBMs. No institutional funding, acquisition history, or revenue disclosures are present in the source material.
AvaCare firmographics
Firmographics- Name
- AvaCare
- Legal name
- AvaCare, Inc.
- Website
- https://avacare.biz
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- AvaCare is a privately held, hospice-exclusive pharmacy benefits manager that provides pharmacy claims management, customizable formularies, medication therapy management, e-prescribing, reporting, and 24/7 pharmacist consulting to hospice organizations across the United States.
- Ownership category
- akta.pro rank
AvaCare industry classification
Industry- Product category
- Pharmacy Benefits Management (Hospice PBM)
- NAICS
- Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)
- SIC
- Hospital & Medical Service Plans (6324)
- akta.pro primary industry
- Pharmacy Benefit Management (PBM) & Pharmacy Network Administration (HLAFALAI)
- akta.pro secondary industries
- Formulary Management & Clinical Pharmacy Programs (HLAEAKAA), Claims Processing, Adjudication & Payment Integrity (HLAEAKAC), PBM Technology Platforms (ePA/eRx/Real-Time Benefit Tools) (HLAEAKAL)
Keywords
Where AvaCare is headquartered
LocationHeadquarters
- HQ city
- Greensboro
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
AvaCare business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Pharmacy Benefits Management Services: AvaCare operates as a Pharmacy Benefits Manager (PBM) specifically serving hospice organizations. The company generates revenue through managed pharmacy benefits services, providing formulary management, claims processing, medication therapy management, and clinical consulting. As one of the few privately owned hospice PBMs, it can focus on patient care and cost-effectiveness without external pressures. Revenue is derived from service fees and potentially spread/markup on pharmacy claims processing.
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
AvaCare product offering
Product offeringCore offering
AvaCare is a pharmacy benefits manager (PBM) exclusively serving hospice organizations. The company provides pharmacy claims management, customizable formularies, medication therapy management, e-prescribing, 24/7 pharmacist consulting, and dashboard reporting/analytics. Services are delivered through a secure client portal and supported by partnerships with local pharmacies for medication fulfillment.
Product overview
AvaCare is a pharmacy benefits management (PBM) company focused exclusively on the hospice sector. The company offers a unified platform combining Medication Management (Pharmacy Claims Management, Customizable Formularies, Medication Therapy Management), Customer Service, and Business Intelligence (Dashboard Metrics, E-Prescribe Integration) with HIPAA-compliant data encryption. The core offering integrates pharmacy claims processing, clinical pharmacy services with 24/7 pharmacist consulting, e-prescribing capabilities, and reporting/analytics tools. Additional services include Clinical Education, Training, and Implementation support for hospice clients. The company provides a customer portal at my.avacare.biz for client access.
Differentiator
Problem solved
Functional benefit
Products and services
- Pharmacy Claims Management
- Customizable Formularies
- Medication Therapy Management
- E-Prescribe
- Reporting and Dashboard Analytics
- 24/7/365 Pharmacist Consulting
- Clinical Education
- Training
- Implementation Services
Companies that use AvaCare
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
AvaCare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
AvaCare partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- PDC RxcorePDC Rx is referenced as a partner with AvaCare, appearing alongside AvaCare's branding. A joint press release suggests collaboration between the two pharmacy benefits companies, with AvaCare positioned as a specialized hospice PBM and PDC Rx potentially serving as a pharmacy partner or co-marketing ally in the hospice pharmacy space.
Recent moves4 records
Expansion highlights4 records
AvaCare competitors and assessment
Company assessmentBroad incumbents
- Express Scripts: Large PBM offering formulary, claims processing, and specialty pharmacy services across populations; relevant as a broad incumbent that could compete for hospice business.
- OptumRx: Major generalist PBM within UnitedHealth Group providing formulary, claims, and clinical programs; a broad incumbent whose hospice PBM initiatives could pressure niche players like AvaCare.
- CVS Health / Caremark: One of the largest U.S. PBMs serving commercial, Medicare, and specialty populations; while not hospice-specialized, it sets the competitive benchmark and can extend into hospice PBM at scale.
Direct peers
- Delta Care Rx: Pharmacy services company focused on hospice and palliative care, offering customized formularies, pharmacist consulting, and dispensing — a comparable hospice-specialized PBM/pharmacy provider.
- ProCare HospiceCare: Hospice-focused PBM providing pharmacy benefits management, customized formularies, and clinical pharmacy services tailored to hospice providers, comparable to AvaCare's core offering.
- Enclara Pharmacia: Largest U.S. hospice-focused pharmacy and PBM, providing medication management, dispensing, and clinical support to hospice organizations — the most direct competitor to AvaCare's hospice PBM offering.
- OnePoint Patient Care: Hospice-specialized pharmacy services provider offering local same-day delivery, clinical pharmacist support, and PBM-style services to hospices across multiple states, directly overlapping with AvaCare's value proposition.
Emerging players
- Asembia: Specialty pharmacy services and PBM-adjacent platform focused on specialty drug distribution, hub services, and patient support — relevant adjacent comparator in the specialty PBM space.
- PDX-Rx / PDC Rx: Long-term care and hospice pharmacy operator that is also AvaCare's stated partner; serves overlapping hospice customers and represents both a collaboration and a potential competitive adjacency.
Others
- Managed Health Care Associates (MHA): GPO and pharmacy services organization serving long-term care, hospice, and specialty pharmacy providers; an ecosystem/buying-group peer that interacts with hospice PBMs and their customers.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
AvaCare social profiles
Digital presenceAvaCare compliance and trust
Trust signalCompliance1 record
AvaCare financial estimates
Financial estimateRevenue estimate
Valuation estimate
AvaCare leadership team
Management profileNumber of profiles
Profiles2 records
AvaCare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
AvaCare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about AvaCare
What does AvaCare do?
AvaCare is a pharmacy benefits manager (PBM) exclusively serving hospice organizations. The company provides pharmacy claims management, customizable formularies, medication therapy management, e-prescribing, 24/7 pharmacist consulting, and dashboard reporting/analytics. Services are delivered through a secure client portal and supported by partnerships with local pharmacies for medication fulfillment.
Is AvaCare a public or private company?
AvaCare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was AvaCare founded?
AvaCare was founded in 2019. It employs 11 to 50 people.
Where is AvaCare based?
AvaCare is headquartered in Greensboro, United States, in the North America region.
How does AvaCare make money?
One revenue line is on record: pharmacy Benefits Management Services.
Who are AvaCare's main competitors?
Broad incumbents on record are Express Scripts, OptumRx and CVS Health / Caremark. Direct peers are Delta Care Rx, ProCare HospiceCare, Enclara Pharmacia and OnePoint Patient Care. Emerging players are Asembia and PDX-Rx / PDC Rx. Managed Health Care Associates (MHA) is listed as an others.
Does AvaCare have an API?
No public API is recorded for AvaCare.
What industry is AvaCare in?
AvaCare's product category is Pharmacy Benefits Management (Hospice PBM). Its primary akta.pro industry code is HLAFALAI, Pharmacy Benefit Management (PBM) & Pharmacy Network Administration, with a secondary code of HLAEAKAA, Formulary Management & Clinical Pharmacy Programs. Its NAICS code is 524292 and its SIC code is 6324.