What CM Informatik does

CM Informatik AG (CMI) is a privately held Swiss software company founded in 1987, headquartered in Schwerzenbach, with approximately 200 employees across five locations in Switzerland. It develops and sells an integrated administrative software platform, the CMI Lösungsplattform, purpose-built for Swiss public-sector organizations. Its portfolio is sold as a core platform with modular add-ons and covers dossier/document management, tasks, contacts, authority administration, digital government workflows, archiving, and school administration, with extensions available for organization-specific needs. Customers are segmented vertically into cantons, cities and municipalities, schools, and public archives; the company claims 22 cantons, ~1,000 cities/municipalities, 2,400 schools, and 40 archives as clients.

The company's underlying technology is a proprietary integrated suite, offered as on-premises or via CMI Cloud, with customization through "Individuelle Erweiterungen." In 2025 CMI launched KI+, a self-developed AI module providing meeting transcription, protocol drafting, and process automation; KI+ was integrated into the Web Client as part of CMI Release 26 in 2026. CMI holds ISO/IEC 27001 and ISO 9001 (2024-2026) certifications and carries the Swiss Made Software designation, satisfying procurement-grade security and quality requirements expected by government buyers.

CMI's go-to-market is sales-led, combining direct enterprise engagement with cantonal and municipal decision-makers and a partner network for implementation, operations, training, and support. The company distributes via dedicated support lines, a multi-channel content program (blog, podcast, customer magazine, video), and the CMI Roadshow 2026 in-person event series. Revenue is generated primarily through recurring software licenses and subscriptions for the platform and its modules, with deployment flexibility across on-premises and cloud; pricing is not publicly disclosed and is handled on a contact/quotation basis with government clients.

Name

CM Informatik

Legal name

CM Informatik AG

Website

https://cmiag.ch

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

CM Informatik AG is a Swiss software company founded in 1987 that provides the integrated CMI Lösungsplattform and modular add-ons for document, task, meeting, school, and archive management, serving Swiss cantons, municipalities, schools, and archives. Its self-developed KI+ AI module adds meeting transcription, protocol drafting, and process automation for the Swiss public sector.

Ownership category

akta.pro rank

Product category

Public Administration Software

NAICS

Software Publishers (5132), Software Publishers (513210)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Student Information Systems (SIS) & Master Data Management (EDAJAHAA)

akta.pro secondary industries

Blogging & CMS Content Platforms (BPAMAJAG), Core LMS Platforms (Academic & Corporate) (EDAFAAAA), Cloud Management Platforms (CMP) & Single-Pane-of-Glass Control (HDABABAD)

Keywords

• Public administration software
• Government management software
• School management software
• Digital government solutions
• Document management systems

Headquarters

HQ city

Uster

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licenses and Subscriptions: CMI generates revenue through software licenses and subscription fees for their CMI Lösungsplattform and specialized solutions (CMI Schule, CMI Archive, etc.) deployed either on-premises or via CMI Cloud.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

CM Informatik (CMI) develops and sells the CMI Lösungsplattform, an integrated software suite for Swiss public administration that unifies dossier, task, contact, authority, digital-government, and archive management for cantons, municipalities, schools, and archives. The offering is complemented by KI+ (proprietary AI for meeting transcription and protocol drafting), CMI Cloud (hosted deployment), and CMI Schule (school-management vertical), sold primarily as licensed software and subscriptions with implementation, training, and support services.

Product overview

CM Informatik (CMI) provides a unified platform-plus-modules software suite for Swiss public administration, comprising the CMI Lösungsplattform as the core product with integrated specialized modules. The portfolio includes KI+ (self-developed AI for meeting transcription and protocol drafting), CMI Cloud (hosting), CMI Protokoll (meeting management with AI-powered transcription), CMI Ausfertigung (document dispatch automation), CMI Schule (school management), CMI Aufgaben (task management), and sector-specific solutions for cantons, municipalities, schools, and archives. The platform serves over 1,000 cities and municipalities, 22 cantons, 2,400 schools, and 40 archives across Switzerland with over 35 years of experience.

Differentiator

Problem solved

Functional benefit

Brands

• KI+: Self-developed AI solution for public administration, integrated into CMI Web Client, featuring session transcription and protocol drafting capabilities.
• CMI Cloud
• CMI Lösungsplattform
• CMI Schule

Products and services

• CMI Lösungsplattform (CMI Solution Platform) Unified software platform for Swiss public administration that supports business management and end-users across dossier management, tasks, contacts, authority administration, digital government, archiving, and cloud operations. It is sold to cantons, municipalities, schools, and archives and is the core offering on which other CMI solutions build.
• KI+ Self-developed AI solution integrated into CMI that enables meeting transcription, protocol drafting, and AI-powered administrative process automation for Swiss public-sector organizations. Operates on Swiss data and allows free choice of AI models.
• CMI Cloud Cloud hosting service for CMI software solutions that enables secure and flexible deployment for Swiss public-administration clients, with Swiss data hosting for domestic deployment.
• CMI Schule School management solution connecting school administration, instruction, and communication on a shared platform for the Swiss education sector; serves the 2,400 schools using CMI products.

Quantifiable outcome

• 1,000 cities and municipalities served
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature5 records

Partnerships

One partnership is on record.

• Strong Partner NetworkcoreImplementation/ SI/ Consulting PartnerCMI maintains strong partnerships with implementation and consulting partners to ensure reliable deployment, operation, and support of their software solutions for public administration clients across Switzerland.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GARAIO AG: Swiss vendor of specialized software for public administrations and tax authorities. Direct peer serving the same Swiss municipal and cantonal customers with comparable workflow and document management modules.
• Bedag Informatik AG: Cantonal IT service provider and software house owned by Kanton Bern, building public administration applications. Comparable in serving Swiss cantonal government IT and document/case management.
• InnoSolv AG: Swiss public sector software provider focused on municipal administration, energy utilities, and tax. Closely comparable niche vertical SaaS serving Swiss communes and similar public sector workflows to CMI.
• Abacus Research: Swiss software company providing ERP, financial, and public administration software to cantons, municipalities, and SMEs. Most direct comparable: domestic vertical SaaS for Swiss public sector with strong cantonal footprint.

Regional players

• Aveniq AG: Swiss IT services provider with public sector focus including business applications and cloud services. Comparable Swiss-based public sector IT vendor, though primarily services-led versus CMI's product-led model.
• ELCA Informatique SA: Large Swiss IT services and software firm with public sector practice. Comparable as a domestic player delivering custom and packaged software to Swiss government clients, though broader in scope than CMI.

Emerging players

• Cividia (formerly Rubicon / CMI-adjacent Swiss partners): Swiss provider of digital government and e-government solutions for cantons and municipalities. Comparable as a domestic emerging/specialized player in the same Swiss public administration software space.

Broad incumbents

• Microsoft (Dynamics 365 / Public Sector): Global enterprise platform vendor with a dedicated public sector offering covering government case management, citizen services, and AI. Represents the broad incumbent threat to niche public sector SaaS providers like CMI.
• SAP SE (Public Sector): Global enterprise software leader with public sector ERP and human capital solutions. Comparable as a large incumbent competing in government back-office modernization—a market CMI also serves.
• Salesforce (Public Sector / Government Cloud): Global CRM and low-code platform with a public sector vertical offering case management, licensing, and grants. Comparable broad incumbent pushing AI-driven government services that compete with platforms like CMI.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cmiag
• LinkedInlinkedin.com/company/cm-informatik-ag

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CM Informatik