Fantastic Removals

What Fantastic Removals does

Fantastic Removals is a UK-based, direct-to-consumer removal and relocation services provider headquartered in London and operating as a division within the privately held Fantastic Services conglomerate. The company delivers a comprehensive portfolio of services spanning house removals, flat and student removals, small and long-distance moves, man-and-van services, international removals to France, Spain, Scotland, and Ireland, office and commercial relocations, and specialized handling for pianos and IT infrastructure. Complementing the core moving offering are storage solutions (short- and long-term, business, document, student, and renovation), packing services, moving boxes delivery, end-of-tenancy cleaning, furniture assembly, waste removal, and appliance disposal, enabling single-booking coverage of the full move lifecycle.

The underlying technology stack comprises a modern fleet of Transit and Luton vans with tail lifts, a free remote video survey system for fixed-price quoting, custom travel optimization software for route efficiency, an interactive website with live price calculator, and the GoFantastic mobile app (iOS, Android, Huawei AppGallery) which cross-sells 25+ Fantastic Services verticals. The company's revenue model is professional-services based: hourly billing for man-and-van (£38/hr standard, £58/hr after 7pm), fixed-price quotes for full removals within the M25, unit pricing for congestion zone surcharges, and a subscription layer via the Fantastic Club membership offering 10% discounts on the broader service catalogue. Customer acquisition runs through 24/7 phone sales, SEO-optimized content marketing, social media presence (combined ~17.5k followers), and cross-promotion across the Fantastic Services network. Pricing transparency, vetted and insured crews, and bundled add-on services constitute the principal value proposition versus unbranded local operators.

Name

Fantastic Removals

Legal name

Fantastic Removals

Website

https://fantastic-removals.co.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Fantastic Removals is a London-based, direct-to-consumer removal company offering house, office, international, and man-and-van relocations, plus storage, packing, and cleaning add-ons, operating as a vertical within the multi-service Fantastic Services conglomerate.

Ownership category

akta.pro rank

Product category

Residential Moving and Relocation Services

NAICS

Services to Buildings and Dwellings (5617), Home and Garden Equipment Repair and Maintenance (811411)

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Appliance & Furniture Removal (HSAKALAG)

akta.pro secondary industries

Residential Junk Removal & Hauling (HSAKALAA), Debris Removal & Post-Unpack Cleanup (Box Haul-Away) (HSAKADAL)

Keywords

• House removal services
• Man and van
• Office relocations
• Moving and storage
• International removals

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Removal Services: Core revenue from house removals, office removals, and man-and-van services billed on an hourly basis with fixed pricing after video survey assessment. Prices include VAT and cover services within the M25 area.
2. Additional Moving Services: Revenue from supplementary services including packing services, furniture assembly/disassembly, end-of-tenancy cleaning, waste removal, and appliance disposal.
3. Storage Services: Revenue from secure storage solutions including short-term and long-term storage for various needs such as renovation storage, student storage, furniture storage, business storage, sports equipment storage, and document storage.
4. Packing Materials Supply: Revenue from sale and delivery of moving boxes, packing materials, bubble wrap, and other packing supplies.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Fantastic Removals is a UK-based professional removals company that provides household, office, and international relocation services, supported by man-and-van, packing, storage, cleaning, and waste-removal add-ons. It delivers moves across London and the wider United Kingdom (with select European destinations), operating under the Fantastic Services multi-brand network and accepting bookings 24/7 via phone, website calculator, and the GoFantastic mobile app. Pricing is fixed after a free remote video survey or hourly for man-and-van services, with all prices inclusive of VAT within the M25.

Product overview

Fantastic Removals operates as a multi-service removal and relocation company offering a comprehensive portfolio of services organized around a core removal platform with multiple add-on modules. The core offering comprises House Removals, Man With a Van Service, International Removals, Commercial Removals, and Office Removals. These are complemented by storage services (Storage Service with sub-services including Business Storage, Document Storage, Student Storage, Sports Equipment Storage, Renovation Storage, Furniture Storage, Short-term and Long-term Storage), packing services (Packing Services and Moving Boxes Delivery), and value-added services including End of Tenancy Cleaning, Furniture Assembly, Piano Removals, IT Relocation, Video Survey, Waste Removal, Furniture Disposal, Appliance Removal, Shed Removal, and Commercial Waste Removals. The company also operates a digital platform through the GoFantastic App enabling booking of 25+ services. Pricing is structured around fixed quotes, hourly rates for man and van services, and membership discount programs.

Differentiator

Problem solved

Functional benefit

Brands

• Fantastic Club Membership: Loyalty program offering lower prices for removals, access to special deals, and 10% discount on 25+ Fantastic services.
• GoFantastic App

Products and services

• House Removals Core domestic removal service for households moving within London and across the UK, combining packing, transport, and storage in a single fixed-price booking.
• Man With a Van Service Self-loading relocation using a Transit van with one professional driver, billed per hour, targeted at small-scale moves, single-item transport, and student relocations.
• International Removals Removal services to European destinations including France, Spain, Scotland, and Ireland, handling packing, transport, and delivery across borders.
• Commercial Removals Business-focused removal services including office relocations, IT relocation, and commercial waste removal for enterprise clients.
• Office Removals Specialized service for relocating office spaces, handling furniture, equipment, and infrastructure with minimal business disruption.
• Storage Service Secure short-term and long-term storage solutions for personal belongings, furniture, business documents, sports equipment, and student items, with options for renovations and other temporary needs.
• Packing Services Professional packing using quality packing materials, eco-friendly boxes, and expert handling for fragile and high-value items.
• Moving Boxes Delivery Delivery of quality moving boxes and packing materials directly to customers, with same-day or next-day options available.
• End of Tenancy Cleaning Professional deep cleaning service for rental property handovers, with satisfaction guarantee and re-clean within 48 hours if needed.
• Furniture Assembly Professional assembly and disassembly of flat-pack furniture from IKEA, B&Q, Homebase, and other retailers.
• Piano Removals Specialist removal service for pianos and other heavy musical instruments requiring extra care and expertise.
• IT Relocation Specialized service for relocating IT infrastructure, servers, and technology equipment for business clients.
• Video Survey Free remote property assessment using live video on smartphone or tablet, providing fast fixed-price quotes without an in-person visit.
• Waste Removal Responsible household waste clearance and disposal service for quick and eco-friendly property clearances.
• Furniture Disposal Professional disposal service for unwanted furniture items, ensuring responsible and eco-friendly removal.
• Student Removals

Quantifiable outcome

• 52,053 customer reviews on Trustpilot
• +1 more outcomes

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Fantastic ServicescoreOthersFantastic Removals operates as a division within the Fantastic Services network, a multi-service professional platform offering 25+ services including handyman, cleaning, gardening, pest control, plumbing, and waste removal. This integration allows cross-referrals and bundled service offerings.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bishop's Move: UK removal specialist offering domestic house moves, office relocations, storage, and international shipping - a close competitor in the professional, insured-mover segment that Fantastic Removals targets.
• White & Company: Long-established UK removals firm offering house moves, office relocations, and storage solutions across the UK and internationally - competing for the same domestic and commercial relocation contracts as Fantastic Removals.
• Britannia Movers International: Network of UK-based removal companies providing domestic, European, and international removals plus storage - directly competing with Fantastic Removals' international removals to France, Spain, and Ireland.
• AnyVan: UK-based online marketplace and Man-and-Van booking platform that competes head-on with Fantastic Removals' Man With a Van Service, Small Moves, and single-item delivery offerings across London and the UK.
• Pickfords: One of the UK's largest and oldest removal companies, offering domestic and international house moves, office relocations, and storage - directly overlapping Fantastic Removals' core offering with similar geographic coverage across the UK.

Emerging players

• Compare My Move: UK removal comparison and lead-generation platform that aggregates vetted movers for customers - a channel competitor that can divert demand away from Fantastic Removals' direct acquisition channels.
• Shiply: UK-based online transport marketplace connecting customers with available van and freight capacity - an emerging player that competes with Fantastic Removals on price-driven, smaller-load bookings and Man-and-Van work.

Broad incumbents

• AGS Movers: International removal and storage specialist with operations across Europe, Africa, and Asia - overlapping with Fantastic Removals' cross-border relocations but operating at a larger, multi-region scale.
• Crown Relocations: Global relocation and moving services group serving corporate and private clients across multiple geographies - a broader incumbent that overlaps with Fantastic Removals' international and commercial offerings at higher-end price points.

Others

• Fantastic Services: Parent conglomerate operating the broader Fantastic Services brand (cleaning, handyman, gardening, pest control, plumbing) alongside Fantastic Removals - the enabling platform that powers the GoFantastic app and cross-sell infrastructure Fantastic Removals depends on.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/fantremovals
• YouTubeyoutube.com/channel/UCPr-OYIcHpv0Xr6q5PUSzPQ
• Facebookfacebook.com/fantasticservicesuk
• Instagraminstagram.com/fantasticservices
• Pinterestpinterest.com/FantasticServices
• LinkedInlinkedin.com/company/fantastic-removals

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Fantastic Removals