Mayaguez Medical Center

What Mayaguez Medical Center does

Mayagüez Medical Center (MMC) is a private, for-profit acute-care hospital in Mayagüez, Puerto Rico, operating 215 licensed beds and approximately 900 employees including a medical faculty of 178-250 specialist and subspecialist physicians. Founded in 1971 as Centro Médico de Mayagüez under the Puerto Rico Department of Health and transformed in 2010 into its current form, MMC functions as the primary regional hospital for western Puerto Rico and the only blood bank in that region. Services span adult and pediatric emergency care (24/7), inpatient hospitalization across intensive, intermediate, and general medicine units, surgical services including general, laparoscopic, ambulatory, orthopedic, and urologic procedures, a cardiac catheterization laboratory, nuclear medicine, diagnostic imaging (CT, MRI, angiography, ultrasound), clinical laboratory, dialysis, and a hyperbaric chamber.

The hospital runs on a Hospital Information System with an Electronic Health Record and a Patient Portal (portal.mmc-pr.com); ancillary digital infrastructure includes a CMS-mandated price transparency tool exposing 4,853 standard charges. Graduate medical education is a structural pillar: ACGME-accredited programs include Internal Medicine (initially accredited 2002, ten-year continued accreditation 2007), Family Medicine (maximum accreditation since July 2012), and a Cardiovascular Diseases Fellowship (initial accreditation April 2024, first cohort July 2024), plus a Rotating Internship (16 positions) and a Primary Care Psychology Internship; the GME consortium spans four Puerto Rican medical schools and an on-site Universidad Autónoma de Guadalajara campus.

MMC is wholly integrated into Grupo Hospitalario, which also owns Manatí Medical Center and under whose umbrella the recently launched (March 2025) Transplant Support Program operates. Revenue is generated from insurance reimbursements across approximately 21 accepted plans — including Medicare, Medicaid, Puerto Rico Government Health Plan, Triple S, MCS, Humana, Cigna, and others — supplemented by ancillary services such as parking, private room differentials, and outpatient specialty clinic fees. Distribution is regional and concentrated in western Puerto Rico, with selected Caribbean reach; the GTM motion combines sales-led payer contracting, direct-to-consumer emergency and outpatient access, physician referrals, and a digital patient portal for retention.

Name

Mayaguez Medical Center

Legal name

Mayagüez Medical Center

Website

https://mayaguezmedical.com

Company type

Private

Founded year

1971

Operating status

Operating

Headcount range

251–500 employees

Short description

Mayagüez Medical Center is a private 215-bed acute-care hospital in western Puerto Rico, serving the regional population with 24/7 emergency, surgical, cardiac catheterization, diagnostic imaging, dialysis, and graduate medical education programs under Grupo Hospitalario.

Ownership category

akta.pro rank

Headquarters

HQ city

Mayaguez

HQ country

Puerto Rico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Acute care hospital services including emergency care, surgical procedures, inpatient care, diagnostic imaging, laboratory services, and outpatient clinics. Revenue generated through insurance reimbursements from accepted health plans including Medicare, Medicaid, and private insurers.
2. Hospitalization and Treatment Services: Patient rooms, surgical services, intensive care units, and specialized medical departments. Billing includes room charges, medical procedures, and ancillary services.
3. Graduate Medical Education: Medical residency and fellowship programs with consortium relationships with Puerto Rican medical schools including Ponce Health Sciences University, Recinto Ciencias Médicas, Universidad San Juan Bautista, and Universidad Central Del Caribe.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Mayaguez Medical Center is a 215-bed acute-care hospital that provides inpatient hospitalization, 24/7 emergency department services (adult, pediatric, gynecological), surgical care (general, laparoscopic, ambulatory), diagnostic imaging and nuclear medicine, cardiac catheterization, clinical laboratory and the only blood bank in western Puerto Rico, dialysis, physical therapy, and social work/discharge planning. It also runs ACGME-accredited graduate medical education programs in Internal Medicine, Family Medicine, and Cardiovascular Diseases, supported by an Electronic Health Record system and an online Patient Portal.

Product overview

Mayagüez Medical Center (MMC) is an acute-care hospital in Puerto Rico offering a broad portfolio of inpatient and outpatient clinical services. The hospital operates 215 beds and provides emergency, surgical, diagnostic, therapeutic, and inpatient services. Its product portfolio includes the Patient Portal (an online health information access tool), a full suite of medical specialties and subspecialties (cardiology, orthopedics, urology, gastroenterology, and more), diagnostic imaging and nuclear medicine departments, a cardiac catheterization laboratory, clinical laboratory, blood bank, dialysis, and physical therapy. The hospital also operates graduate medical education programs — an Internal Medicine Residency, Family Medicine Residency, Cardiovascular Diseases Fellowship, Rotating Internship, and Psychology Internship — that serve as training programs integrated with clinical service delivery. Additional offerings include the MMC Family Medicine Clinic (outpatient continuity clinic), a Transplant Support Program, a Hyperbaric Chamber, and the MMC Professional Plaza medical office building. The hospital is part of Grupo Hospitalario and holds ACGME accreditation for its training programs.

Differentiator

Problem solved

Functional benefit

Brands

• MMC Family Medicine Clinic: Outpatient clinic providing comprehensive family care in all phases of life, operated by Family Medicine residents under physician supervision
• Cardiovascular Diseases Fellowship Program
• Internal Medicine Residency Program
• Family Medicine Residency Program

Products and services

• Hospital Inpatient and Outpatient Services Full acute-care hospital offering 215 beds with surgical, intensive care, intermediate care, emergency, diagnostic imaging, nuclear medicine, catheterization, laboratory, blood bank, dialysis, orthopedics, pediatrics, and hospitalization services for the western Puerto Rico community.
• Emergency Department Services 24-hour emergency departments for adult, pediatric, and gynecological patients providing immediate medical care and triage at the Mayagüez campus.
• Diagnostic Imaging and Radiology Full-service radiology department on the first floor offering CT scan, MRI, angiography, sonography, vascular ultrasound, and conventional radiography for inpatients, outpatients, and emergency cases.
• Nuclear Medicine Services Nuclear medicine department on the first floor performing bone scans, myocardial perfusion studies, HIDA scans, thyroid scans, brain SPECT, and renal scans.
• Cardiac Catheterization Laboratory Diagnostic left and right heart catheterization, single and multi-vessel angioplasty, intravascular ultrasound, and total coronary occlusion angioplasty delivered by cardiology specialists.
• Clinical Laboratory On-site clinical laboratory located within the radiology area on the first floor, providing diagnostic testing for inpatient, outpatient, and emergency cases.
• Dialysis Services Dialysis treatment services for renal patients requiring blood filtration support at the Mayagüez campus.
• Physical Therapy Department Physical therapy services on the third floor for patients with orthopedic and neurological conditions, including post-operative rehabilitation, open Monday to Friday 8:00 a.m. to 5:00 p.m.
• Adult Medical Specialties Comprehensive adult medical specialty services including allergists, anesthesiology, interventional cardiology, cardiothoracic surgery, general surgery, plastic surgery, dentistry, electrophysiology, ENT, physiatry, gastroenterology, genetics, geriatrics, heme-oncology, infectious disease, internal medicine, nuclear medicine, nephrology, pulmonology, neurology, OB/GYN, ophthalmology, orthopedics, pathology, podiatry, psychiatry, radiation oncology, radiology, and urology.
• Pediatric Specialties Pediatric subspecialty services covering allergy, surgery, endocrinology, gastroenterology, family medicine, orthopedics, general pediatrics, neurology, pulmonology, and nutrition for pediatric patients.
• Social Work and Discharge Planning Services Social work department providing patient and family counseling, community resource referrals, crisis intervention, domestic violence and abuse reporting, mental health referrals, and discharge planning including home care, hospice, and rehabilitation placement.
• Blood Bank Services Blood bank on the second floor accepting voluntary blood donations, open Monday to Friday 7:00 a.m. to 1:00 p.m. The only blood bank in the western region of Puerto Rico.
• Non-Invasive Cardiovascular Laboratory Non-invasive cardiac testing including ECHO, 24-hour Holter, arterial and venous Doppler/duplex studies of lower and upper extremities, carotid Doppler/duplex, renal duplex, and stress testing.
• Hyperbaric Chamber Hyperbaric oxygen therapy services for conditions requiring enhanced oxygen delivery under pressure.
• Patient Portal Online patient portal enabling patients to securely view health information, manage appointments, and access medical records; available in English and Spanish.
• Hospital Price Transparency Tool CMS-mandated online price transparency tool displaying machine-readable standard charges for 4,853 items and services, including cash prices and private payer negotiated rates; updated March 31, 2026.
• Graduate Medical Education Programs ACGME-accredited medical residency, fellowship, and internship programs operated in consortium with Puerto Rican medical schools and the Universidad Autónoma de Guadalajara Mayagüez campus, training 39 residents, 16 interns, and 2 fellows per level annually.
• Internal Medicine Residency Program Three-year ACGME-accredited Internal Medicine residency, 7 positions per level, with training in cardiology, pneumology, gastroenterology, neurology, nephrology, endocrinology, infectious diseases, geriatrics, and emergency medicine, plus an in-house Continuity Clinic with EHR access.
• Family Medicine Residency Program Three-year ACGME-accredited Family Medicine residency with maximum accreditation, training 6 residents per level in pediatrics, adolescent, adult, and elderly care, including an outpatient Family Medicine Center clinic.
• Cardiovascular Diseases Fellowship Program Three-year ACGME-accredited Cardiovascular Diseases fellowship training 2 fellows per level in consults, echocardiography, transesophageal echo, cardiac catheterization, interventional procedures, intensive care, cardiac CT/MRI, nuclear cardiology, electrophysiology, heart failure, and an outpatient continuity clinic.
• Rotating Internship Program One-year rotating medical internship required for medical school graduates to obtain a medical license in Puerto Rico, offering 16 positions across surgery, OB/GYN, pediatrics-neonatal, emergencies, and electives, starting July 1 each year.
• Primary Care Psychology Internship (PCPP) Doctoral psychology internship providing integrated primary care behavioral health services within the hospital, offering brief 10–20 minute interventions focused on patient functioning, mental health screenings, and collaborative care with medical staff.
• MMC Family Medicine Clinic Outpatient family medicine clinic on the second floor operated by residency program physicians, providing comprehensive care for all ages with sliding-scale affordability for low-income communities in southwest Puerto Rico.
• Transplant Support Program Grupo Hospitalario support program for liver and kidney transplant candidates inaugurated in March 2025, providing education and coordination for transplant patients across the hospital network.
• MMC Professional Plaza Medical office building adjacent to the hospital with modern design, wheelchair accessibility, 4 ambulatory surgery rooms, an open MRI, imaging center, laboratory, 24/7 security, and parking for 950 vehicles.

Quantifiable outcome

• 39 residents trained annually across two ACGME-accredited residency programs
• +2 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered minor and core.

• BeHealthminorGTM or Marketing Partner · 15 September 2023Media partnership for health education content. BeHealth conducted interviews with hospital physicians and administrators, and partnered on community health events such as 'Cuida tu Corazón' at Mayaguez Mall.
• Universidad Autónoma de Guadalajara - Mayagüez CampuscoreStrategic or Co-development Partner · 29 September 2021Medical school campus inaugurated at Mayagüez Medical Center on September 29, 2021. Dr. Ricardo Del Castillo Lupio serves as Medical Education and Clinical Affairs Coordinator. Students from this international medical school complete clinical rotations at the hospital.
• Ponce Health Sciences UniversitycoreStrategic or Co-development PartnerEducational consortium partner for graduate medical education. Medical residents from this university rotate through Mayagüez Medical Center as part of their training. Part of consortium maintaining ACGME-accredited residency programs.
• Universidad Central Del CaribecoreStrategic or Co-development PartnerEducational consortium partner for graduate medical education. Part of the consortium providing ACGME-accredited residency training at Mayagüez Medical Center.
• Universidad San Juan Bautista (Caguas)coreStrategic or Co-development PartnerEducational consortium partner for graduate medical education. Part of consortium maintaining residency training programs at the hospital.
• Recinto de Ciencias Médicas (Río Piedras)coreStrategic or Co-development PartnerEducational consortium partner - Recinto de Ciencias Médicas in Río Piedras. Medical education consortium partner for residency training programs.
• Bayamón Heart & Lung InstituteminorStrategic or Co-development PartnerCollaboration for cardiovascular services. Both institutions participated jointly in 'Cuida tu Corazón' health event with BeHealth to promote cardiovascular health services.

Scale indicators6 records

Recent moves12 records

Expansion highlights6 records

Direct peers

• Manatí Medical Center: Sister hospital within the same Grupo Hospitalario network, sharing administrative leadership and the new network-level Transplant Support Program. Directly comparable as a PR acute care hospital of similar scale and service mix, with overlapping medical staff and patient base.
• HIMA San Pablo: One of the largest private hospital systems in Puerto Rico, with multiple acute care facilities across the island offering comparable service lines including cardiac care, ER, and graduate medical education. Directly competes with MMC for specialty referrals and physician talent across PR.
• Hospital Español Auxilio Mutuo: Major non-profit acute care hospital in San Juan with a comprehensive service portfolio and active GME programs, often considered a tertiary referral destination for western PR patients. Comparable as a multi-specialty teaching hospital serving the broader PR market.
• Hospital Pavia: Hospital chain with multiple facilities across Puerto Rico offering comparable general acute care, ER, surgical, and specialty services. Competes with MMC for insured patients, physicians, and payer contracts across PR.
• Doctors' Center Hospital: Multi-site hospital system in Puerto Rico providing acute care, emergency, and specialty services, including a flagship in Manatí adjacent to MMC's sister Manatí Medical Center. Comparable in service scope, geographic overlap, and market positioning.
• Centro Médico de Puerto Rico (Puerto Rico Medical Center): Largest public hospital complex in Puerto Rico, anchored by the UPR Adult and Pediatric University Hospitals, functioning as a tertiary referral center. Comparable as a teaching hospital with residency programs and comprehensive specialty coverage.
• Hospital Damas: General acute care hospital in Ponce serving southern Puerto Rico with comparable service lines including ER, surgery, imaging, and specialty care. Competes with MMC indirectly for tertiary referrals and PR-wide specialty talent.
• Caribbean Medical Center: Acute care hospital in Fajardo, Puerto Rico providing general medical, surgical, and emergency services. Comparable as a community acute care hospital within the same Puerto Rico market with overlapping insurer relationships.
• Hospital UPR Dr. Federico Trilla: University of Puerto Rico's adult teaching hospital in Carolina, with ACGME-accredited residency programs and a broad subspecialty footprint. Comparable to MMC as a teaching hospital that competes for PR medical talent, GME funding, and specialty referrals.

Regional players

• Bayamón Heart & Lung Institute: Cardiac specialty partner of MMC that has co-hosted the 'Cuida tu Corazón' cardiovascular health event and is mentioned in the MMC press materials as a collaborator on cardiovascular services. Operates in the same territory (PR) with a more focused cardiac specialty profile, partially overlapping MMC's cath lab service line.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/FamMedMMC
• LinkedInlinkedin.com/company/mayaguez-medical-center

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mayaguez Medical Center