What Gryphon Place does

Gryphon Place is a 501(c)(3) nonprofit organization founded in 1970 and headquartered in Kalamazoo, Michigan, providing crisis intervention, suicide prevention, conflict resolution, and restorative justice services across Southwest Michigan. The organization operates 24/7/365 crisis hotlines — 988 for suicide prevention and 211 for community resource referrals — and delivers a broad portfolio of programs including Handle with Care (a law enforcement-to-school trauma coordination system routed through KRESA), Justice Lifted (youth diversion from the criminal justice system), Seams Possible (transformative life-skills courses), Restorative Practice Facilitators embedded in schools, Gatekeeper youth training, Critical Incident Stress Management, support groups, and Volunteer Income Tax Assistance. Gryphon Place also offers fee-for-service suicide prevention and restorative justice training (ASIST, safeTALK, QPR), runs an annual Suicide Prevention Walk and Eat Drink Give gala, and operates the Regional Volunteer Center for Greater Battle Creek and Kalamazoo in partnership with United Way of South Central Michigan.

The organization has no proprietary technology platform; service delivery relies on human-staffed hotlines, in-person programming at two Kalamazoo facilities (Training & Admin Center at 3245 S 8th St and C.O.R.R.E. Center at 505 S Park St), and a small Wix-hosted e-commerce merchandise store. Back-office systems include PayPal for donation processing, Donor Perfect for donor management, Paylocity for HR, Google Analytics, and Get Connected by Galaxy Digital for volunteer management. The Community Information Exchange platform is the closest analogue to a proprietary data asset, but no AI/automation layer is documented.

Revenue is generated through a diversified mix: individual and corporate donations via online portal and mail, monthly recurring giving ($5–$50+/month through PayPal), event registration fees (Suicide Prevention Walk $25–$30, Eat Drink Give gala $80–$95), training fees (ASIST $150, safeTALK $40, QPR $10 per person), tiered corporate sponsorships (Inspiration through Contributor levels), merchandise sales, planned giving, and stock donations via Stock Donator. Primary customer segments are individuals in crisis (free services), youth and families (programmatic), schools and law enforcement (Handle with Care contracts), employers (training), and corporate partners (sponsorships). Gryphon Place holds multiple sector accreditations — Council on Accreditation, Inform USA AIRS, American Association of Suicidology, 2026 Candid Platinum Seal, and 2026 Mental Health America Bell Seal Gold — that function as regulatory quality markers and ecosystem trust signals.

Name

Gryphon Place

Legal name

Gryphon Place

Website

https://gryphon.org

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

101–250 employees

Short description

Gryphon Place is a 501(c)(3) nonprofit founded in 1970 in Kalamazoo, Michigan, providing 24/7 crisis intervention via 988 and 211 hotlines, suicide prevention and restorative justice training, Handle with Care trauma coordination, and youth restorative programs for Southwest Michigan communities.

Ownership category

akta.pro rank

Product category

Crisis Intervention and Community Mental Health Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Emergency and Other Relief Services (624230), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Social Services (8300)

akta.pro primary industry

Mental Health & Crisis Support Services (BPAGACAD)

akta.pro secondary industries

Crisis Intervention & Suicide Prevention Services (EDALAFAD), Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM), Disability Services & Independent Living Support (BPAGACAG), Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

Keywords

• Crisis intervention services
• Suicide prevention hotline
• Community resource referral
• Restorative justice programs
• Nonprofit human services

Headquarters

HQ city

Kalamazoo

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Contributions: Individual and corporate donations through online portal (PayPal), mail-in checks, stock donations via Stock Donator, planned giving through wills, and monthly giving programs. Nonprofit organization under 501(c)(3) status with tax-deductible donations.
2. Monthly Giving Program: Recurring monthly donations from $5 to $50+ per month, processed automatically through PayPal. Allows planning and consistent delivery of crisis intervention programs.
3. Event Revenue: Registration fees for events including Suicide Prevention Walk ($25-$30) and Eat Drink Give gala ($80-$95). Includes fundraising components through fundraisers and team registrations.
4. Merchandise Sales: Online shop selling branded merchandise including apparel, stickers, drinkware, accessories. All proceeds support local programs and services.
5. Training Programs: Fee-for-service suicide prevention and restorative justice training programs including ASIST ($150/person), safeTALK ($40/person), and QPR ($10/person). Also offers organizational consulting and coaching.
6. Corporate Sponsorships: Event sponsorships for Suicide Prevention Walk and Eat Drink Give with multiple tiers (Inspiration, Impact, Partner, Advocate, Friend, Contributor). Also includes media sponsorships and in-kind donations.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Gryphon Place is a 501(c)(3) nonprofit that provides 24/7 crisis intervention and suicide prevention via the 9-8-8 hotline, 24/7 community information and referral via the 2-1-1 hotline, restorative justice and conflict transformation services, youth-focused programs (Handle with Care, Restorative Practice Facilitators, Justice Lifted, Seams Possible, Gatekeeper), fee-based suicide prevention training (ASIST, safeTALK, QPR), and ancillary community services such as Critical Incident Stress Management, support groups, substance use recovery support, VITA free tax preparation, Community Information Exchange, and the Regional Volunteer Center operated with United Way of South Central Michigan.

Product overview

Gryphon Place is a nonprofit organization offering a portfolio of crisis intervention, suicide prevention, and community support services in Southwest Michigan. The core services include the 9-8-8 suicide prevention hotline and 2-1-1 resource hotline, both operating 24/7. The organization provides restorative justice programs including Conflict Transformation and Restorative Justice Training, as well as youth-focused programs such as Handle with Care, Justice Lifted, Seams Possible, and Restorative Practice Facilitators. Additional services include Critical Incident Stress Management, Support Groups, Substance Use & Mental Health Recovery, and Volunteer Income Tax Assistance. The organization also operates a Regional Volunteer Center in partnership with United Way, runs annual fundraising events (Suicide Prevention Walk and Eat Drink Give gala), and maintains a merchandise shop selling branded items to support operations.

Differentiator

Problem solved

Functional benefit

Brands

• C.O.R.R.E. Center: Training and administration center for restorative practices and conflict transformation.
• 9-8-8
• 2-1-1
• SPAN (Suicide Prevention Action Network)

Products and services

• 9-8-8 Crisis Support 24/7 suicide prevention and crisis hotline providing immediate support to individuals in crisis. Connects callers to trained crisis counselors.
• 2-1-1 Resources 24/7 information and referral hotline connecting community members to local resources, services, and support programs.
• Conflict Transformation Program that transforms conflict into strong and resilient community relationships through restorative practices.
• Critical Incident Stress Management (CISM) Crisis intervention service providing support to individuals and communities following traumatic events.
• Support Groups Peer support groups providing community and connection for individuals facing various challenges.
• Substance Use & Mental Health Recovery Recovery support services for individuals dealing with substance use and mental health challenges.
• Gatekeeper Program Youth-focused program that trains individuals to recognize and respond to signs of crisis in young people.
• Restorative Practice Facilitators Trained facilitators working in schools to navigate conflicts toward resolution using restorative practices.
• Justice Lifted Program aimed at minimizing youth contact with the criminal justice system through intervention and support.
• Seams Possible Transformative courses helping participants remove negative labels based on mistakes, focusing on boundaries, decision-making, conflict resolution, and relationship skills.
• Handle with Care Initiative creating a seamless network of support for children who have experienced trauma by connecting law enforcement and educational institutions.
• Restorative Justice Training Training programs covering community building, conflict transformation, restorative justice in education, circle training, and facilitator certification.
• Suicide Prevention Training (ASIST, safeTALK, QPR) Training programs including ASIST (Applied Suicide Intervention Skills Training), safeTALK, and QPR (Question, Persuade, Refer) for suicide prevention.
• Volunteer Income Tax Assistance (VITA) Free tax preparation services for eligible community members.
• Community Information Exchange Platform connecting community members to resources and services through coordinated data sharing.
• Regional Volunteer Center Partnership with United Way of South Central Michigan providing a centralized platform for volunteer opportunities across the greater Battle Creek and Kalamazoo region.
• 2-1-1 to You Outreach program that shares 2-1-1 services with agencies in Kalamazoo County through presentations and training.
• Eat Drink Give Annual fundraising gala featuring local cuisine, beverages, and auction prizes to support Gryphon Place programs and services.
• Suicide Prevention Walk Annual 5k walk that raises awareness about suicide prevention, breaks stigma, and honors those lost to suicide.
• Gryphon Place Merchandise Shop Online shop selling branded merchandise including apparel, accessories, drinkware, stickers, and headwear to support programs and services.

Quantifiable outcome

• 24/7 crisis hotline operational year-round
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

14 partnerships are on record, tiered core and minor.

• United Way of South Central MichigancoreStrategic or Co-development PartnerPartnership to operate the Volunteer Center of Greater Battle Creek and Kalamazoo, bringing regional volunteer opportunities and agency information onto a unified platform. Combines resources to strengthen community engagement across the region.
• Kalamazoo Department Public SafetycoreStrategic or Co-development PartnerLaw enforcement partner in Handle with Care program. Officers encountering youth after traumatic events send referrals to KRESA, which notifies schools to handle students with care.
• Kalamazoo County Sheriff's OfficecoreStrategic or Co-development PartnerLaw enforcement partner in Handle with Care program coordinating trauma response for youth across the county.
• KRESA (Kalamazoo Regional Educational Service Agency)coreStrategic or Co-development PartnerReceives Handle with Care notices from law enforcement and communicates with school district contacts to ensure students receive appropriate support.
• Kalamazoo Public SchoolscoreStrategic or Co-development PartnerPartner school district in Handle with Care program, receiving notifications to support students who have experienced trauma.
• Portage Public SchoolscoreStrategic or Co-development PartnerPartner school district in Handle with Care program serving students in Portage, Michigan.
• Gull Lake Community SchoolscoreStrategic or Co-development PartnerPartner school district in Handle with Care program serving students in the Gull Lake area.
• Imperial BeverageminorGTM or Marketing PartnerBeverage sponsor for Eat Drink Give gala, providing wine and beer donations for the annual fundraiser.
• Harding's MarketminorGTM or Marketing PartnerInspiration-level sponsor for Suicide Prevention Walk, supporting suicide prevention awareness.
• Bronson HealthcareminorGTM or Marketing PartnerImpact-level sponsor for Suicide Prevention Walk, supporting mental health initiatives.
• ZoetisminorGTM or Marketing PartnerPartner-level sponsor for both Suicide Prevention Walk and Eat Drink Give events, supporting community health programs.
• Consumers Energy FoundationminorGTM or Marketing PartnerFriend-level sponsor supporting community events and programs.
• Mercantile BankminorGTM or Marketing PartnerFriend-level sponsor for Suicide Prevention Walk, supporting regional mental health initiatives.
• Stock DonatorminorOthersThird-party platform enabling stock donations to Gryphon Place, providing an additional vehicle for charitable giving.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Network180: Community Mental Health agency serving Kent County, Michigan, operating crisis services and 24/7 helplines. Comparable as a regional Michigan crisis services provider with similar hotline and case-management offerings.
• Community Mental Health of Ottawa County: Regional community mental health authority in West Michigan providing crisis intervention, suicide prevention, and behavioral health services. Directly comparable regional peer serving an adjacent Michigan geography.
• 2-1-1 San Diego: Regional 2-1-1 information and referral service operating community information exchange. Closely comparable to Gryphon Place's 2-1-1 and CIE (Community Information Exchange) services.
• Pine Rest Christian Mental Health Services: West Michigan-based behavioral health system providing outpatient mental health, substance use, and crisis services. Comparable as a Michigan-based behavioral health provider that delivers crisis intervention and training.

Broad incumbents

• Crisis Text Line: National 24/7 text-based crisis intervention service. Comparable as a 988/Lifeline-affiliated crisis responder with broader geographic reach and a tech-enabled delivery model.
• 988 Suicide & Crisis Lifeline (SAMHSA-administered network): Nationwide crisis network of which Gryphon Place is a local answering site. Comparable as the federal umbrella for the 9-8-8 crisis line services Gryphon Place delivers.
• American Foundation for Suicide Prevention (AFSP): National nonprofit focused on suicide prevention awareness, research, and survivor support. Comparable as a larger, national-scale suicide prevention nonprofit that also runs awareness walks and fundraising events.
• The Trevor Project: National 24/7 crisis intervention and suicide prevention organization focused on LGBTQ+ youth. Comparable as a national crisis-line operator that also provides training and advocacy programming.
• NAMI (National Alliance on Mental Illness): Nationwide grassroots mental health advocacy and support organization with local affiliates. Comparable as a mental-health nonprofit that combines support groups, education, and advocacy similar to Gryphon Place's support group and training work.

Others

• Michigan Health Endowment Fund (grants/funders ecosystem): Michigan-focused health funder that supports behavioral health and crisis services nonprofits. Adjacent ecosystem participant that funds similar regional crisis and youth mental health programs.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GryphonPlace
• LinkedInlinkedin.com/company/9312991
• Instagraminstagram.com/gryphonplace

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gryphon Place