ITZone

What ITZone does

ITZone is Mongolia's longest-established IT solutions provider, founded in 1997 and headquartered in Ulaanbaatar. The company operates as an authorized distributor and systems integrator for more than 60 global technology brands, holding first-of-kind or exclusive distribution rights for Dell (since 2000), Canon, MSI, Razer, and Everpure, alongside long-standing partnerships with HPE, Microsoft, Cisco, Oracle, VMware, Fortinet, Huawei Enterprise, Samsung, Acer, ASUS, Juniper, Axis, Milestone, Suprema, and others. It serves three core markets: enterprises and government (IT infrastructure, cybersecurity, physical security, and digital transformation projects), industrial customers such as mining and banking (Oracle Exadata, Dell Compellent, SCADA, BI/Tableau), and consumers and SMBs through its ITSTORE retail brand. Its proprietary software asset is the Green ERP platform, developed by Mongolian engineers, with Green HRM and Green Contract modules deployed at clients including GovI Yildver and Mobicom.

ITZONE makes money through four interlocking revenue streams: hardware distribution and resale (Dell, Canon, HP, Lenovo, Samsung and other brand SKUs sold via direct sales and ITSTORE branches), IT infrastructure and security solutions integration (design, deployment, and managed services for networks, cybersecurity, and physical security), retail sales through three Ulaanbaatar storefronts (ITSTORE Market for consumer electronics, ITSTORE Hyperworld for gaming and custom PCs, ITSTORE Business for enterprise products, stocking 1,500+ SKUs), and authorized warranty and maintenance services through a Service Center operating since 2001. Pricing is quote-based for enterprise work; consumer pricing is in-store. The go-to-market combines direct enterprise field sales (with a CRM channel promising 8-business-hour response), a channel/distributor model leveraging 60+ brand partners, and physical retail. The company employs 100+ staff, of whom 30% hold advanced certifications, invests over 100 million MNT annually in training, and serves 10,000+ organizations annually across Mongolia.

Name

ITZone

Legal name

ITZONE LLC

Website

https://itzone.mn

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

101–250 employees

Short description

ITZone is Mongolia's longest-established IT solutions provider (since 1997), distributing and integrating products from 60+ global technology brands including Dell, Canon, and Microsoft for enterprises, government, and consumers via its ITSTORE retail network and direct enterprise sales.

Ownership category

akta.pro rank

Product category

IT Solutions and Hardware Distribution

NAICS

Computer Systems Design and Related Services (54151)

SIC

Wholesale-Computers & Peripheral Equipment & Software (5045), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Wholesale-Electronic Parts & Equipment, Nec (5065)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industry

IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE)

Keywords

• IT hardware distribution
• Enterprise IT infrastructure
• Cybersecurity solutions
• Physical security systems
• IT retail and services

Headquarters

HQ city

Ulaanbaatar

HQ country

Mongolia

HQ region

Asia

Offices5 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. IT Hardware Distribution and Resale: Distribution and resale of IT hardware products (computers, servers, networking equipment, printers, peripherals) from globally leading brands (Dell, Canon, HP, Lenovo, Samsung, MSI, Acer, ASUS, Razer, etc.) as official authorized distributor in Mongolia. Revenue generated through product sales to enterprises, government, and consumers via retail branches and direct sales.
2. IT Infrastructure and Solutions Integration: Design, implementation, and support of comprehensive IT infrastructure solutions including network infrastructure, cybersecurity, and physical security systems for organizations. Revenue from solution design, deployment, and ongoing managed services.
3. Retail / ITSTORE: Consumer and SMB sales of technology products through multiple retail storefronts in Ulaanbaatar, including ITSTORE Market (consumer electronics), ITSTORE Hyperworld (custom PC gaming), and ITSTORE Business (enterprise products).
4. Authorized Warranty and Maintenance Services: Certified warranty and maintenance services for brand-name equipment (Dell, Canon, HP, Dahua, Axis, Samsung) via dedicated Service Center, providing hardware repair, software support, spare parts, and technical assistance.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

ITZone distributes IT hardware and integrated technology solutions in Mongolia as an authorized distributor for 60+ global technology brands, including Dell, Canon, HPE, Microsoft, Cisco, Oracle, and Fortinet. The company delivers enterprise IT infrastructure, network infrastructure, cybersecurity, and physical security solutions, complemented by its ITSTORE retail brand and proprietary Green ERP software platform.

Product overview

ITZONE is a comprehensive IT solutions provider operating primarily through ITSTORE, its multi-format retail brand (ITSTORE Market, ITSTORE Hyperworld, ITSTORE Business) offering over 1,500 technology products from authorized global brand distributorships. Complementing its retail operations, ITZONE delivers enterprise-grade solutions including IT infrastructure, cybersecurity, network infrastructure, and physical security. The company also develops proprietary software products — the Green ERP platform with Green HRM and Green Contract modules — and provides a Service Center for authorized maintenance and repair of supported hardware brands.

Differentiator

Problem solved

Functional benefit

Brands

• Hyperworld: Technology experience center offering e-sports products, gaming gear, and custom PC building services. Offers over 1,500 products from brands like Razer, MSI, Gigabyte, G.skill, Thermaltake, Elgato, Cougar, and Glorious.
• ITSTORE MARKET
• ITSTORE Business

Products and services

• ITSTORE ITZONE's primary IT retail channel offering over 1,500 technology products from authorized distributorships, including computers, hardware, printers, networking equipment, and accessories. Serves as the company's consumer and business-facing retail brand with multiple store formats.
• ITSTORE Market ITZONE's first retail store location at Canon Center, 1st floor, offering walk-in consumer IT hardware sales and product browsing. Part of the ITSTORE retail network.
• ITSTORE Hyperworld ITZONE's technology experience center offering custom PC building, hardware testing, and gaming/esports products. Stocks over 1,500 products from brands including Razer, MSI, Gigabyte, G.skill, Thermaltake, Elgato, Cougar, and Glorious. Allows customers to physically test and configure custom computers before purchasing.
• ITSTORE Business ITZONE's business-focused IT retail location at ITC Tower, 2nd floor, serving enterprise and business customers with IT hardware procurement, solutions consultation, and product sourcing.
• Service Center ITZONE's authorized maintenance and repair service center providing official warranty service for Dell, Canon, HP, Dahua, Axis, Samsung and other brands. Offers hardware/software repair, server and storage maintenance, network equipment and surveillance camera servicing by certified engineers with 5-15 years of experience.
• Green ERP Mongolia's first comprehensive ERP system developed by Mongolian engineers, encompassing multiple integrated modules for enterprise resource planning. Includes Green HRM and Green Contract as key sub-products.
• Green HRM Human resource management module of the Green ERP system, handling employee records, contracts, decisions, payroll, and performance management. Automates HR workflows, document management, and decision-making support for organizations.
• Green Contract Electronic contract management system within Green ERP, enabling digital contract creation, signing, and management. Automates contract lifecycle workflows, integrates with existing systems, and provides unified contract databases for organizations.
• IT Infrastructure Solutions End-to-end IT infrastructure design, implementation, and support covering enterprise servers, storage, and data center systems for organizations requiring reliable and uninterrupted operations.
• Network Infrastructure Solutions Network and connectivity solutions ensuring organizational network reliability, including enterprise networking equipment from Cisco, Juniper, and Huawei Enterprise.
• Cybersecurity Solutions Solutions for protecting organizational networks, data confidentiality, and integrity using technologies from Fortinet, Sophos, CyberArk, Thales, and Qualys. Includes firewalls, SIEM, threat intelligence, XDR/MDR, and AI-augmented endpoint management.
• Physical Security Solutions Integrated physical security solutions for organizational facilities, including video surveillance (Axis Communications cameras + Milestone video management + briefCam AI analytics), biometric access control (Suprema), fire detection, public address, and integrated building management systems.

Quantifiable outcome

• Successfully implemented over 50 large-scale IT projects across Mongolia
• +5 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability11 records

Partnerships

22 partnerships are on record, tiered core and minor.

• National University of Mongolia - School of Information Technology and Electronics (МУИС-МТЭС)coreStrategic or Co-development Partner · 1 January 2025Jointly established a Cybersecurity and Networking Laboratory at the university with 200+ million MNT investment from ITZone and Fortinet. Serves 200+ students annually with hands-on training in cybersecurity and networking technologies. Part of 10-year Fortinet partnership celebration.
• MicrosoftcoreTechnology or Integration · 1 January 2004Microsoft business partner in Mongolia since 2004. Provides Microsoft software solutions, licensing, and integration services.
• OraclecoreTechnology or Integration · 1 January 2004Official Oracle partner since 2004. Also holds 'Oracle Field Delivery Support Provider' and 'Oracle Renewal Partner' designations. Provides Oracle database, Exadata, and data security solutions. Organized Oracle Database 23c and Oracle Data Security solutions event in 2026.
• HPE (Hewlett Packard Enterprise)coreChannel Partner/ Reseller/ Distributor · 1 January 2002Official distributor of HP Enterprise products in Mongolia. Provides enterprise servers, storage, and networking solutions.
• Dell TechnologiescoreChannel Partner/ Reseller/ Distributor · 1 January 2000First official distributor of Dell in Mongolia since 2000. Distributes Dell enterprise servers, storage (Dell Compellent), workstations, networking equipment, and client devices. Received 'FY25 Top Solution Provider' award at Dell Technologies South Asia Partner Summit 2025.
• CanoncoreChannel Partner/ Reseller/ DistributorExclusive official distributor of Canon in Mongolia. Provides Canon printers, copiers, scanners, and digital cameras across all market segments.
• HP Inc.coreChannel Partner/ Reseller/ DistributorOfficial distributor of HP consumer and business printers and PCs in Mongolia.
• LenovocoreChannel Partner/ Reseller/ DistributorOfficial distributor of Lenovo computers and devices in Mongolia.
• CiscocoreChannel Partner/ Reseller/ DistributorPremier partner of Cisco in Mongolia. Provides networking equipment, routers, switches, and Cisco collaboration solutions.
• VMwarecoreTechnology or IntegrationOfficial VMware solution provider in Mongolia, offering VMware virtualization and cloud infrastructure solutions.
• FortinetcoreTechnology or IntegrationOfficial Fortinet partner since 2015. Cybersecurity solutions provider. Collaborated to establish Cybersecurity and Networking Laboratory at the National University of Mongolia with 200+ million MNT investment. Hosted joint Security Transformation Forum events.
• Huawei EnterprisecoreChannel Partner/ Reseller/ DistributorOfficial partner of Huawei Enterprise in Mongolia. Provides Huawei networking and enterprise IT infrastructure solutions.
• SamsungcoreChannel Partner/ Reseller/ DistributorAuthorized retailer of Samsung products in Mongolia including displays and consumer electronics.
• MSIcoreChannel Partner/ Reseller/ DistributorFirst official distributor of MSI in Mongolia. Provides gaming laptops, desktops, and components.
• AcercoreChannel Partner/ Reseller/ DistributorOfficial distributor of Acer computers and devices in Mongolia.
• ASUScoreChannel Partner/ Reseller/ DistributorOfficial ASUS distributor in Mongolia for computers and components.
• RazercoreChannel Partner/ Reseller/ DistributorFirst official partner of Razer in Mongolia. Provides gaming peripherals and accessories through ITSTORE Hyperworld.
• Juniper NetworkscoreChannel Partner/ Reseller/ DistributorOfficial partner of Juniper Networks in Mongolia. Provides enterprise networking and routing solutions.
• Axis CommunicationscoreChannel Partner/ Reseller/ DistributorOfficial partner of Axis Communications in Mongolia. Provides network cameras and physical security surveillance solutions.
• Milestone SystemscoreChannel Partner/ Reseller/ DistributorExclusive official distributor of Milestone video management systems in Mongolia. Partnered for SecureTech 2.0 integrated physical security solution.
• SupremacoreChannel Partner/ Reseller/ DistributorOfficial distributor of Suprema biometric access control solutions in Mongolia. Featured in SecureTech 2.0 integrated physical security ecosystem.
• Schneider ElectricminorChannel Partner/ Reseller/ DistributorAuthorized distributor of Schneider Electric (including APC) products in Mongolia for power and cooling solutions.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CDW Corporation: US-listed IT solutions distributor offering hardware, software, and integrated services to enterprise and government customers. Closest comparable to ITZone's combined authorized-distributor + solutions-integration model across computing, networking, and security.
• Insight Enterprises: Global IT solutions provider combining hardware distribution with managed services, software licensing, and solution design. Highly comparable end-to-end model covering infrastructure, cybersecurity, and physical/edge security deployments.
• SHI International: Privately held IT solutions company providing hardware, software, and services to enterprise and public-sector clients. Closely mirrors ITZone's blend of authorized distribution, solution integration, and proprietary service offerings.
• Computacenter: European-headquartered IT infrastructure provider specializing in enterprise hardware, networking, and managed services. Comparable focus on large-scale enterprise transformation and vendor-authorized integration.
• Connection (PC Connection): Enterprise IT solutions and distribution company serving mid-market, enterprise, and government customers with hardware, software, and services — closely aligned with ITZone's SMB-to-enterprise coverage model.
• Presidio: Global IT solutions provider focused on digital transformation, networking, cybersecurity, and cloud infrastructure. Comparable combination of authorized-vendor distribution and professional services.

Regional players

• M.Tech Products: Singapore-based IT distribution and security specialist serving Asia-Pacific. Comparable emerging-market regional distributor model for cybersecurity and infrastructure brands.
• Redington: India-headquartered IT distribution and services group with strong emerging-market footprint across MEA and South Asia. Closely comparable authorized-distributor model for global technology brands in growth markets.

Broad incumbents

• ALSO Group: European IT distribution and services group offering logistics, solutions, and supply-chain services across multiple technology vendors. Comparable at the broader authorized-distribution-plus-services layer, though significantly larger in scale.
• TD SYNNEX: Global IT distribution and services conglomerate formed by the merger of Tech Data and SYNNEX. Comparable at the wholesale-distribution-of-global-IT-brands layer, though operating at vastly greater scale and breadth than ITZone.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ITZoneLLC

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ITZone