Carglass
- Company typePrivate
- Founded-
- HeadquartersSigny, France
- Headcount101–250
- GTM typeB2C
- OfferingServices
Carglass firmographics
Firmographics- Name
- Carglass
- Legal name
- CARGLASS Suisse S.A.
- Website
- https://carglass.ch
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Carglass industry classification
Industry- Product category
- Automotive Glass Repair Services
- NAICS
- Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Auto Glass Repair & Replacement (TLAKAAAH)
- akta.pro secondary industries
- Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Auto Glass & Roadside Assistance (Add-on Coverages) (FSAJABAJ)
Keywords
Where Carglass is headquartered
LocationHeadquarters
- HQ city
- Signy
- HQ country
- France
- HQ region
- Europe
Offices9 records
Markets served
Carglass business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Vehicle Glass Repair: One-time repair service for windshield chips and cracks. Typically covered at no cost to customers with glass breakage insurance. Repair is completed in approximately 30 minutes.
- Vehicle Glass Replacement: One-time replacement of windshields, side windows, rear windows, and panoramic roofs. Revenue is generated per job, typically billed to insurance companies (for insured customers) or directly to the consumer. Replacement takes an average of 2 hours.
- ADAS Recalibration Service: Calibration of driver assistance cameras after windshield replacement. Performed as part of the replacement service using Bosch equipment. Billed as a line item on the same job invoice.
- Mobile Service Delivery: Technicians travel to customer-specified locations (home or workplace) to perform repairs or replacements. Mobile service is free for insured customers; CHF 81 charge applies for non-insured customers.
- Aftermarket Products: Sale of ancillary automotive products including Bosch wiper blades, Carglass Protect rain repellent treatment, and Bosch cabin filters.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Standard repair/replacement — insured customers |
| Transaction based/ take rate | Pay-as-you-go | Standard repair/replacement — uninsured customers |
| Unit Pricing | Pay-as-you-go | Bosch wiper blades, cabin filters |
| Unit Pricing | Pay-as-you-go | Carglass Protect rain repellent treatment |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Carglass product offering
Product offeringCore offering
Carglass specializes in automotive glass repair and replacement services across Switzerland, operating 29 service centers and a mobile service fleet. Core services include windshield chip repair, full glass replacement (windshield, side window, rear window, panoramic roof), ADAS camera recalibration using Bosch-approved equipment, and rain sensor reset. The company handles direct insurance billing with seven Swiss insurance partners and serves individual vehicle owners plus fleet operators.
Product overview
Carglass is an automotive glass specialist operating 29 service centers across Switzerland, offering a unified suite of glass repair and replacement services centered on windshields, side windows, rear windows, and panoramic roofs. The portfolio is anchored by two core service lines — Windshield Chip Repair (for small chips) and Automotive Glass Replacement (covering windshields, side windows, rear windows, and panoramic roofs) — supplemented by ADAS Camera Recalibration and Rain Sensor Reset, both of which are increasingly integrated into glass replacement workflows due to the camera and sensor integration in modern windshields. Delivery is available either at a fixed service center or via Mobile Service at the customer's location. Adjacent products include Carglass Protect Rain Repellent Treatment, Bosch Wiper Blades, and Bosch Cabin Filters sold as accessories. The business model is supported by direct insurer billing partnerships with seven Swiss insurers (Allianz, AXA, Helvetia, Vaudoise, Simpego, Smile, PostFinance) and a lifetime workmanship guarantee covering all services.
Differentiator
Problem solved
Functional benefit
Products and services
- Windshield Chip Repair Repair of small chips in vehicle windshields, performed when the chip is smaller than a 2 CHF coin and more than 6 cm from the edge, to prevent the damage from spreading into a crack. The repair is typically completed in approximately 30 minutes and is usually free for customers with glass breakage insurance.
- Windshield Replacement Full replacement of cracked or broken windshields using OEM-quality glass, performed at one of 29 service centers or via mobile service at the customer's location. Average job duration is approximately 2 hours.
- Side Window Replacement Replacement of damaged side windows for all vehicle types, carried out using OEM-quality glass with the same lifetime guarantee as windshield work.
- Rear Window Replacement Replacement of damaged rear windows for all vehicle types, executed using OEM-quality glass and the same lifetime workmanship guarantee.
- Panoramic Roof Replacement Replacement of cracked or broken panoramic glass roofs, including emergency plexiglass installation, performed at service centers or via mobile service with lifetime guarantee.
- ADAS Camera Recalibration Recalibration of Advanced Driver Assistance System (ADAS) cameras, both static and dynamic, after windshield replacement, ensuring correct functioning of lane-keeping, collision avoidance, and traffic sign detection in line with manufacturer standards. Performed using Bosch-approved equipment at service centers or at a customer-chosen location.
- Rain Sensor Reset Reset and recalibration of rain sensors after windshield replacement using manufacturer-compliant diagnostic equipment, ensuring automatic wiper activation functions as designed by the vehicle manufacturer, including on vehicles without ADAS systems.
- Mobile Service On-site glass repair and replacement performed at a location of the customer's choice (home or workplace) by qualified technicians. Mobile service is free for insured customers; a CHF 81 trip charge applies for uninsured customers. ADAS recalibration can be performed on-site using Bosch equipment.
- Glass Damage Abroad Handling and coordination of glass damage incidents that occur outside Switzerland for Carglass customers, leveraging Belron Group SCA's international network.
- Carglass Protect Rain Repellent Treatment Branded rain repellent treatment applied to windshields to improve visibility during wet weather by causing water to bead and sheet off the glass surface. Carglass Protect is a registered trademark.
- Bosch Wiper Blades Aftermarket wiper blades sourced from Bosch, offered as an accessory product alongside Carglass glass services at service centers.
- Bosch Cabin Filters Cabin air filters sourced from Bosch, offered as an accessory product to complement vehicle maintenance alongside Carglass glass services at service centers.
Quantifiable outcome
- Service completion: chip repair in ~30 minutes, windshield replacement in ~2 hours on average
- +3 more outcomes
Companies that use Carglass
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Carglass technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Carglass partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and flagship.
- AllianzcoreAllianz is a major insurance partner of Carglass. When Allianz policyholders suffer glass damage, they are referred to Carglass. Carglass handles all insurance paperwork and bills Allianz directly for covered services. Allianz's logo is displayed on Carglass's website as a trusted insurance partner.
- AXA SwitzerlandcoreAXA Switzerland is an insurance partner of Carglass. AXA policyholders with glass breakage coverage are referred to Carglass for repair and replacement services. Carglass manages the claims process and bills AXA directly. AXA's logo is featured on Carglass's website.
- HelvetiacoreHelvetia insurance partners with Carglass to serve its policyholders' glass damage needs. Carglass handles the full insurance claims workflow and invoices Helvetia directly for covered glass services.
- Vaudoise InsurancecoreVaudoise Insurance is a Swiss insurance partner of Carglass, referring policyholders for glass repair and replacement services. Carglass manages the claims process and bills Vaudoise directly. The Vaudoise logo appears on Carglass's partner page.
- SimpegocoreSimpego is a Swiss digital insurance partner of Carglass, referring customers for glass damage services. Carglass handles all administrative processes and bills Simpego for covered services.
- SmilecoreSmile is a Swiss online insurance partner of Carglass, directing policyholders with glass breakage claims to Carglass service centers. Carglass handles the full insurance paperwork and bills Smile directly for covered services.
- PostFinancecorePostFinance is an insurance partner of Carglass for glass damage services. PostFinance insurance policyholders are referred to Carglass for repair and replacement. Carglass handles the full claims process and invoices PostFinance directly.
- Belron Group SCAflagshipCarglass Suisse SA is a subsidiary of Belron Group SCA, the global leader in vehicle glass repair and replacement. Belron grants Carglass the license to use the CARGLASS® and BELRON® trademarks in Switzerland. Carglass operates within Belron's global network and benefits from shared technology (e.g., Bosch ADAS equipment), quality standards, and brand equity. Belron also includes the GLASS MEDIC® trademark under the same licensing umbrella.
- BoschcoreBosch provides the advanced ADAS recalibration equipment used by Carglass for static recalibration of driver assistance cameras at service centers and at customer locations (home/workplace). This Bosch technology enables Carglass to perform recalibrations in compliance with manufacturer requirements without requiring the customer to visit a dealership.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Carglass competitors and assessment
Company assessmentDirect peers
- Safelite Group: Largest dedicated vehicle glass repair and replacement specialist in North America. Operates a comparable model combining retail service centers, mobile service fleets, insurer direct billing, and ADAS recalibration — the closest functional analog to Carglass Suisse globally.
- National Windscreens: UK's leading automotive glass repair and replacement specialist with an ADAS recalibration focus. Comparable business model anchored in insurer partnerships, mobile service, and a national service-center footprint.
- Glassdrive: European vehicle glass repair and replacement network operating across Iberia and parts of Europe with insurer partnerships and mobile service. Closest European geographic peer to Carglass Suisse outside the Belron group.
- Apple Auto Glass: Canadian vehicle glass specialist with mobile and in-shop service plus ADAS recalibration. Comparable pure-play glass model with strong insurance channel relationships in a smaller national market.
- Autoglass (Belron UK brand): Sister brand under Belron Group SCA, the UK's leading vehicle glass repair and replacement specialist with insurer partnerships, mobile service, and ADAS capability. Closest functional mirror of the Carglass model within Belron's portfolio.
Broad incumbents
- Service King Collision: Large multi-site US collision repair operator that, while broader than glass, directly competes for glass-damage insurance-claim volume and has expanded into integrated glass and ADAS services.
- Caliber Collision: Largest US collision repair chain. While not glass-specialized, it absorbs a meaningful share of insurance-routed glass and ADAS work and competes with dedicated glass specialists for insurance network slots.
- Fix Auto: Global collision repair franchise network with European presence, including Switzerland-adjacent markets. Provides integrated glass and ADAS work as part of broader collision repair, overlapping with Carglass on insurer-routed claims.
- Crash Champions: US-based high-growth collision repair platform expanding into glass and ADAS recalibration. Comparable in capturing insurance-routed work and integrating glass into a multi-line service offering.
- Maaco: North American franchised auto body and paint network that performs glass work as part of broader repair jobs. Adjacent competitor for insurance-routed glass volume rather than a pure glass specialist.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights6 records
Customer concentration
Carglass social profiles
Digital presenceCarglass compliance and trust
Trust signalCompliance3 records
Carglass financial estimates
Financial estimateRevenue estimate
Valuation estimate
Carglass leadership team
Management profileNumber of profiles
Profiles1 record
Carglass funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Carglass M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Carglass
What does Carglass do?
Carglass specializes in automotive glass repair and replacement services across Switzerland, operating 29 service centers and a mobile service fleet. Core services include windshield chip repair, full glass replacement (windshield, side window, rear window, panoramic roof), ADAS camera recalibration using Bosch-approved equipment, and rain sensor reset. The company handles direct insurance billing with seven Swiss insurance partners and serves individual vehicle owners plus fleet operators.
Is Carglass a public or private company?
Carglass is a private company. It is classified as corporate owned and is currently operating.
When was Carglass founded?
Carglass was founded in -1. It employs 101 to 250 people.
Where is Carglass based?
Carglass is headquartered in Signy, France, in the Europe region.
How does Carglass make money?
Five revenue lines are on record. Vehicle Glass Repair is the primary driver. The others are vehicle Glass Replacement, ADAS Recalibration Service, mobile Service Delivery and aftermarket Products.
Who are Carglass's main competitors?
Direct peers on record are Safelite Group, National Windscreens, Glassdrive, Apple Auto Glass and Autoglass (Belron UK brand). Broad incumbents are Service King Collision, Caliber Collision, Fix Auto, Crash Champions and Maaco.
Does Carglass have an API?
No public API is recorded for Carglass.
What industry is Carglass in?
Carglass's product category is Automotive Glass Repair Services. Its primary akta.pro industry code is TLAKAAAH, Auto Glass Repair & Replacement, with a secondary code of TLAKAEAF, Glass Repair & Replacement (Windshield/Auto Glass). Its NAICS code is 811122 and its SIC code is 7500.