Fix Auto
Fix Auto USA is a franchise network of 200-plus collision repair centers across 15 US states, serving individual vehicle owners, franchise operators, and insurance carriers via OEM-certified body repair services under Driven Brands.
- Company typePrivate
- Founded2011
- HeadquartersSan Diego, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Fix Auto does
Fix Auto USA operates a franchise network of 200-plus collision repair centers across 15 US states, providing automotive body repair services including collision, fender, dent, paint, windshield, and bumper repair. The franchise model was launched in 2011 with an initial cohort of 30 franchisees and has since expanded through a combination of organic unit growth, franchisee consolidation, and MSO roll-up activity, including the May 2026 acquisition of six California locations by Puget Collision. In 2020, Fix Auto USA joined Driven Brands, a diversified automotive service conglomerate that also owns CARSTAR, Abra, Maaco, Meineke, and Take 5, and the company's headquarters relocated from Anaheim, California to Charlotte, North Carolina.
Through its integration into Driven Brands Collision Group, Fix Auto USA gains access to over 300 OEM certifications, including 288 EV certifications covering Tesla, GM BEV, Ford, Rivian, Lucid, and Mercedes-Benz EQ, plus 37 luxury OEM certifications spanning BMW, Mercedes-Benz, Audi, and Volvo. These certifications underpin the network's positioning in the structurally growing EV and luxury vehicle repair segments. Core technology is described as standard collision repair using industry-grade equipment and techniques; no proprietary software platform or AI/ML capabilities are disclosed.
Fix Auto USA generates revenue through a combination of franchise fees and royalties from independently owned shop operators (licensing/royalties model) and fee-for-service collision repair billed to vehicle owners or processed directly through insurance claims (transaction-fee model). Customer acquisition is driven by local SEO across city- and state-specific location pages, a national customer service line, and Direct Repair Program (DRP) relationships with insurance carriers that refer policyholders into the network. Additional revenue support comes from collision repair financing products offered to consumers and an Agent CE continuing-education platform tied to insurance agent relationships. The corporate franchisor team is lean (11-50 employees), reflecting that shop-level operations are executed by franchisees rather than corporate staff.
Fix Auto firmographics
Firmographics- Name
- Fix Auto
- Legal name
- Fix Auto USA
- Website
- https://fixautousa.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fix Auto USA is a franchise network of 200-plus collision repair centers across 15 US states, serving individual vehicle owners, franchise operators, and insurance carriers via OEM-certified body repair services under Driven Brands.
- Ownership category
- akta.pro rank
Fix Auto industry classification
Industry- Product category
- Auto Body & Collision Repair Services
- NAICS
- Automotive Body, Paint, Interior, and Glass Repair (81112), Automotive Body, Paint, and Interior Repair and Maintenance (811121)
- SIC
- Services-Automotive Repair, Services & Parking (7500)
- akta.pro primary industry
- Auto Body Collision Repair (Cars & Light Trucks) (TLAKAEAA)
- akta.pro secondary industries
- Collision Repair, Bodywork & Paint (Light-Duty) (TLAKAAAK), Bumper, Panel & Plastic Repair (Composite/Trim) (TLAKAEAG)
Keywords
Where Fix Auto is headquartered
LocationHeadquarters
- HQ city
- San Diego
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Fix Auto business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Collision Repair Services: Fee-for-service collision repair and auto body work for vehicle owners. Revenue is generated through direct customer payments and insurance claims processing.
- Franchise Operations: Franchise fees and ongoing royalties from independently-owned Fix Auto USA collision repair center operators.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Collision repair services are quoted per job based on damage assessment. |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
Fix Auto product offering
Product offeringCore offering
Fix Auto USA operates a franchise network of 200+ collision repair centers delivering automotive body repair services including collision, fender, dent, paint, windshield, and bumper repair to vehicle owners. The company also sells franchise rights to independent shop operators and offers collision repair financing, with all services backed by a limited lifetime warranty honored across the network.
Product overview
Fix Auto USA operates as a franchise network of collision repair centers under the Driven Brands umbrella (alongside sister brands Abra and CARSTAR). The company offers a unified portfolio of automotive body repair services including collision repair, fender repair, dent repair, paint repair, windshield repair, and bumper repair. The business model combines a franchise system (launched in 2011) with OEM certification programs covering over 300 certifications including 288 EV certifications and 37 luxury OEM certifications. The network has grown to over 200 locations across the United States since opening its 100th location in 2016.
Differentiator
Problem solved
Functional benefit
Products and services
- Collision Repair Comprehensive automotive collision repair services for vehicles involved in accidents, ranging from minor fender benders to major collisions. Aims to make post-accident experiences stress-free for vehicle owners with free estimates and limited lifetime warranty.
- Fender Repair Professional fender repair services handling metal, aluminum, or other materials, restoring the vehicle's exterior to proper condition.
- Dent Repair Dent and minor imperfection repair services providing professional care to restore vehicle body panels to their original condition.
- Paint Repair Paint repair services addressing paint scratches and rock chips that can lead to rust and further damage if left untreated.
- Windshield Repair Windshield and automotive glass repair services addressing damage caused by collisions to the windshield and other glass features.
- Bumper Repair Bumper repair services addressing a range of damages including cracks, scratches, and structural damage across various bumper designs.
- Fix Auto USA Franchise Franchise business model launched in 2011, enabling independent collision repair shop owners to operate under the Fix Auto USA brand with national recognition, OEM certifications, training, marketing resources, and DRP relationships.
- Collision Repair Financing Financing options available to help customers manage the cost of collision repairs through flexible payment arrangements.
Quantifiable outcome
- 200+ locations across the United States
- +2 more outcomes
Companies that use Fix Auto
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Fix Auto technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Fix Auto partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, major and key.
- Driven BrandscoreFix Auto USA joined Driven Brands in 2020. Driven Brands is the parent company that also owns CARSTAR, Abra, and other automotive service brands. The collision repair brands (Abra, CARSTAR, Fix Auto USA) are consolidated under Driven Brands Collision Group, which holds over 300 OEM certifications including EV and luxury vehicle certifications.
- Puget CollisionmajorMSO (Multiple Shop Operator) that acquired six Fix Auto USA franchise locations, expanding its network to 72 collision repair centers with support from Eagle Merchant Partners. Puget Collision acquired the franchise group operated by Richard Fish.
- TeslakeyEV manufacturer for which Driven Brands Collision Group (including Fix Auto USA) holds certified repair program certifications.
- BMWkeyLuxury OEM partner for which Driven Brands Collision Group holds certified repair program certifications.
- Mercedes-BenzkeyLuxury OEM and EV (EQ) manufacturer partner for which Driven Brands Collision Group holds certified repair program certifications.
- RiviankeyEV manufacturer for which Driven Brands Collision Group holds certified repair program certifications.
- FordkeyAutomaker for which Driven Brands Collision Group holds BEV-certified repair program certifications.
- AudikeyLuxury OEM partner for which Driven Brands Collision Group holds certified repair program certifications.
- VolvokeyLuxury OEM partner for which Driven Brands Collision Group holds certified repair program certifications.
- General Motors (GM BEV)keyAutomaker for which Driven Brands Collision Group holds BEV-certified repair program certifications.
- LucidkeyEV manufacturer for which Driven Brands Collision Group holds certified repair program certifications.
Scale indicators5 records
Recent moves10 records
Expansion highlights5 records
Fix Auto competitors and assessment
Company assessmentDirect peers
- Gerber Collision & Glass: National collision repair and glass chain with 500+ US locations; competes directly for DRP relationships and OEM certifications with a comparable geographic and service mix.
- CARSTAR: Sister brand under Driven Brands Collision Group; operates a similar franchise collision repair network in the US and Canada with overlapping services, DRP relationships, and OEM certifications. Directly comparable business model and parent company structure.
- Abra Auto Body Repair: Sister brand under Driven Brands Collision Group providing collision repair services through company-owned and franchised locations. Operates the same DRP and OEM-certification framework as Fix Auto USA within the same parent.
- Maaco: Driven Brands franchise brand specializing in auto painting and refinishing; overlaps with Fix Auto's paint repair services and shares the same franchise GTM model, insurance relationships, and parent company infrastructure.
- Caliber Collision: Largest US collision repair chain with 1,800+ locations; directly competes for DRP volume, OEM certifications, and insurance partnerships. Closest large-scale competitor in the same service category.
- Crash Champions: PE-backed (Leonard Green) national collision repair MSO with 600+ locations across 30+ states; competes directly with Fix Auto USA for DRP relationships and is actively acquiring franchisees and independent shops.
- Service King Collision: National collision repair MSO owned by Holman Automotive; competes for DRP volume and OEM certifications with a comparable geographic footprint and similar insurance-carrier-driven demand model.
Broad incumbents
- Boyd Group (CARSTAR Canada): Public parent of CARSTAR in Canada and Assured Automotive; operates a large multi-brand collision repair platform with a franchise-plus-direct hybrid model. Comparable scale and franchise approach but primarily Canadian footprint.
- LKQ Corporation: Aftermarket collision parts distributor with growing collision repair operations; comparable in that it sits in the collision repair value chain and supplies parts to networks like Fix Auto USA, with strategic overlap.
Others
- Hertz (Fleet Collision): Large rental fleet operator that routes collision repair volume to DRP networks including Fix Auto USA; a meaningful demand source and ecosystem participant rather than a direct competitor.
Market position
Strengths5 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
Fix Auto social profiles
Digital presenceFix Auto compliance and trust
Trust signalCompliance19 records
Fix Auto financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fix Auto leadership team
Management profileNumber of profiles
Profiles3 records
Fix Auto funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fix Auto M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fix Auto
What does Fix Auto do?
Fix Auto USA operates a franchise network of 200+ collision repair centers delivering automotive body repair services including collision, fender, dent, paint, windshield, and bumper repair to vehicle owners. The company also sells franchise rights to independent shop operators and offers collision repair financing, with all services backed by a limited lifetime warranty honored across the network.
Is Fix Auto a public or private company?
Fix Auto is a private company. It is classified as corporate owned and is currently operating.
When was Fix Auto founded?
Fix Auto was founded in 2011. It employs 11 to 50 people.
Where is Fix Auto based?
Fix Auto is headquartered in San Diego, United States, in the North America region.
How does Fix Auto make money?
Two revenue lines are on record. Collision Repair Services are the primary driver. The others are franchise Operations.
Who are Fix Auto's main competitors?
Direct peers on record are Gerber Collision & Glass, CARSTAR, Abra Auto Body Repair, Maaco, Caliber Collision, Crash Champions and Service King Collision. Broad incumbents are Boyd Group (CARSTAR Canada) and LKQ Corporation. Hertz (Fleet Collision) is listed as an others.
Does Fix Auto have an API?
No public API is recorded for Fix Auto.
What industry is Fix Auto in?
Fix Auto's product category is Auto Body & Collision Repair Services. Its primary akta.pro industry code is TLAKAEAA, Auto Body Collision Repair (Cars & Light Trucks), with a secondary code of TLAKAAAK, Collision Repair, Bodywork & Paint (Light-Duty). Its NAICS code is 81112 and its SIC code is 7500.