Carglass

Name

Carglass

Legal name

CARGLASS Suisse S.A.

Website

https://carglass.ch

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Automotive Glass Repair Services

NAICS

Automotive Glass Replacement Shops (811122), Automotive Body, Paint, Interior, and Glass Repair (81112)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Auto Glass Repair & Replacement (TLAKAAAH)

akta.pro secondary industries

Glass Repair & Replacement (Windshield/Auto Glass) (TLAKAEAF), Mobile Glass Repair/Replacement & Temporary Weatherproofing (TLAKAFAL), Auto Glass & Roadside Assistance (Add-on Coverages) (FSAJABAJ)

Keywords

• Automotive glass repair
• Windshield replacement
• Vehicle glass services
• ADAS recalibration services
• Mobile auto glass

Headquarters

HQ city

Signy

HQ country

France

HQ region

Europe

Offices9 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Vehicle Glass Repair: One-time repair service for windshield chips and cracks. Typically covered at no cost to customers with glass breakage insurance. Repair is completed in approximately 30 minutes.
2. Vehicle Glass Replacement: One-time replacement of windshields, side windows, rear windows, and panoramic roofs. Revenue is generated per job, typically billed to insurance companies (for insured customers) or directly to the consumer. Replacement takes an average of 2 hours.
3. ADAS Recalibration Service: Calibration of driver assistance cameras after windshield replacement. Performed as part of the replacement service using Bosch equipment. Billed as a line item on the same job invoice.
4. Mobile Service Delivery: Technicians travel to customer-specified locations (home or workplace) to perform repairs or replacements. Mobile service is free for insured customers; CHF 81 charge applies for non-insured customers.
5. Aftermarket Products: Sale of ancillary automotive products including Bosch wiper blades, Carglass Protect rain repellent treatment, and Bosch cabin filters.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Carglass specializes in automotive glass repair and replacement services across Switzerland, operating 29 service centers and a mobile service fleet. Core services include windshield chip repair, full glass replacement (windshield, side window, rear window, panoramic roof), ADAS camera recalibration using Bosch-approved equipment, and rain sensor reset. The company handles direct insurance billing with seven Swiss insurance partners and serves individual vehicle owners plus fleet operators.

Product overview

Carglass is an automotive glass specialist operating 29 service centers across Switzerland, offering a unified suite of glass repair and replacement services centered on windshields, side windows, rear windows, and panoramic roofs. The portfolio is anchored by two core service lines — Windshield Chip Repair (for small chips) and Automotive Glass Replacement (covering windshields, side windows, rear windows, and panoramic roofs) — supplemented by ADAS Camera Recalibration and Rain Sensor Reset, both of which are increasingly integrated into glass replacement workflows due to the camera and sensor integration in modern windshields. Delivery is available either at a fixed service center or via Mobile Service at the customer's location. Adjacent products include Carglass Protect Rain Repellent Treatment, Bosch Wiper Blades, and Bosch Cabin Filters sold as accessories. The business model is supported by direct insurer billing partnerships with seven Swiss insurers (Allianz, AXA, Helvetia, Vaudoise, Simpego, Smile, PostFinance) and a lifetime workmanship guarantee covering all services.

Differentiator

Problem solved

Functional benefit

Products and services

• Windshield Chip Repair Repair of small chips in vehicle windshields, performed when the chip is smaller than a 2 CHF coin and more than 6 cm from the edge, to prevent the damage from spreading into a crack. The repair is typically completed in approximately 30 minutes and is usually free for customers with glass breakage insurance.
• Windshield Replacement Full replacement of cracked or broken windshields using OEM-quality glass, performed at one of 29 service centers or via mobile service at the customer's location. Average job duration is approximately 2 hours.
• Side Window Replacement Replacement of damaged side windows for all vehicle types, carried out using OEM-quality glass with the same lifetime guarantee as windshield work.
• Rear Window Replacement Replacement of damaged rear windows for all vehicle types, executed using OEM-quality glass and the same lifetime workmanship guarantee.
• Panoramic Roof Replacement Replacement of cracked or broken panoramic glass roofs, including emergency plexiglass installation, performed at service centers or via mobile service with lifetime guarantee.
• ADAS Camera Recalibration Recalibration of Advanced Driver Assistance System (ADAS) cameras, both static and dynamic, after windshield replacement, ensuring correct functioning of lane-keeping, collision avoidance, and traffic sign detection in line with manufacturer standards. Performed using Bosch-approved equipment at service centers or at a customer-chosen location.
• Rain Sensor Reset Reset and recalibration of rain sensors after windshield replacement using manufacturer-compliant diagnostic equipment, ensuring automatic wiper activation functions as designed by the vehicle manufacturer, including on vehicles without ADAS systems.
• Mobile Service On-site glass repair and replacement performed at a location of the customer's choice (home or workplace) by qualified technicians. Mobile service is free for insured customers; a CHF 81 trip charge applies for uninsured customers. ADAS recalibration can be performed on-site using Bosch equipment.
• Glass Damage Abroad Handling and coordination of glass damage incidents that occur outside Switzerland for Carglass customers, leveraging Belron Group SCA's international network.
• Carglass Protect Rain Repellent Treatment Branded rain repellent treatment applied to windshields to improve visibility during wet weather by causing water to bead and sheet off the glass surface. Carglass Protect is a registered trademark.
• Bosch Wiper Blades Aftermarket wiper blades sourced from Bosch, offered as an accessory product alongside Carglass glass services at service centers.
• Bosch Cabin Filters Cabin air filters sourced from Bosch, offered as an accessory product to complement vehicle maintenance alongside Carglass glass services at service centers.

Quantifiable outcome

• Service completion: chip repair in ~30 minutes, windshield replacement in ~2 hours on average
• +3 more outcomes

Named customers7 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and flagship.

• AllianzcoreChannel Partner/ Reseller/ DistributorAllianz is a major insurance partner of Carglass. When Allianz policyholders suffer glass damage, they are referred to Carglass. Carglass handles all insurance paperwork and bills Allianz directly for covered services. Allianz's logo is displayed on Carglass's website as a trusted insurance partner.
• AXA SwitzerlandcoreChannel Partner/ Reseller/ DistributorAXA Switzerland is an insurance partner of Carglass. AXA policyholders with glass breakage coverage are referred to Carglass for repair and replacement services. Carglass manages the claims process and bills AXA directly. AXA's logo is featured on Carglass's website.
• HelvetiacoreChannel Partner/ Reseller/ DistributorHelvetia insurance partners with Carglass to serve its policyholders' glass damage needs. Carglass handles the full insurance claims workflow and invoices Helvetia directly for covered glass services.
• Vaudoise InsurancecoreChannel Partner/ Reseller/ DistributorVaudoise Insurance is a Swiss insurance partner of Carglass, referring policyholders for glass repair and replacement services. Carglass manages the claims process and bills Vaudoise directly. The Vaudoise logo appears on Carglass's partner page.
• SimpegocoreChannel Partner/ Reseller/ DistributorSimpego is a Swiss digital insurance partner of Carglass, referring customers for glass damage services. Carglass handles all administrative processes and bills Simpego for covered services.
• SmilecoreChannel Partner/ Reseller/ DistributorSmile is a Swiss online insurance partner of Carglass, directing policyholders with glass breakage claims to Carglass service centers. Carglass handles the full insurance paperwork and bills Smile directly for covered services.
• PostFinancecoreChannel Partner/ Reseller/ DistributorPostFinance is an insurance partner of Carglass for glass damage services. PostFinance insurance policyholders are referred to Carglass for repair and replacement. Carglass handles the full claims process and invoices PostFinance directly.
• Belron Group SCAflagshipStrategic or Co-development PartnerCarglass Suisse SA is a subsidiary of Belron Group SCA, the global leader in vehicle glass repair and replacement. Belron grants Carglass the license to use the CARGLASS® and BELRON® trademarks in Switzerland. Carglass operates within Belron's global network and benefits from shared technology (e.g., Bosch ADAS equipment), quality standards, and brand equity. Belron also includes the GLASS MEDIC® trademark under the same licensing umbrella.
• BoschcoreTechnology or IntegrationBosch provides the advanced ADAS recalibration equipment used by Carglass for static recalibration of driver assistance cameras at service centers and at customer locations (home/workplace). This Bosch technology enables Carglass to perform recalibrations in compliance with manufacturer requirements without requiring the customer to visit a dealership.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Safelite Group: Largest dedicated vehicle glass repair and replacement specialist in North America. Operates a comparable model combining retail service centers, mobile service fleets, insurer direct billing, and ADAS recalibration — the closest functional analog to Carglass Suisse globally.
• National Windscreens: UK's leading automotive glass repair and replacement specialist with an ADAS recalibration focus. Comparable business model anchored in insurer partnerships, mobile service, and a national service-center footprint.
• Glassdrive: European vehicle glass repair and replacement network operating across Iberia and parts of Europe with insurer partnerships and mobile service. Closest European geographic peer to Carglass Suisse outside the Belron group.
• Apple Auto Glass: Canadian vehicle glass specialist with mobile and in-shop service plus ADAS recalibration. Comparable pure-play glass model with strong insurance channel relationships in a smaller national market.
• Autoglass (Belron UK brand): Sister brand under Belron Group SCA, the UK's leading vehicle glass repair and replacement specialist with insurer partnerships, mobile service, and ADAS capability. Closest functional mirror of the Carglass model within Belron's portfolio.

Broad incumbents

• Service King Collision: Large multi-site US collision repair operator that, while broader than glass, directly competes for glass-damage insurance-claim volume and has expanded into integrated glass and ADAS services.
• Caliber Collision: Largest US collision repair chain. While not glass-specialized, it absorbs a meaningful share of insurance-routed glass and ADAS work and competes with dedicated glass specialists for insurance network slots.
• Fix Auto: Global collision repair franchise network with European presence, including Switzerland-adjacent markets. Provides integrated glass and ADAS work as part of broader collision repair, overlapping with Carglass on insurer-routed claims.
• Crash Champions: US-based high-growth collision repair platform expanding into glass and ADAS recalibration. Comparable in capturing insurance-routed work and integrating glass into a multi-line service offering.
• Maaco: North American franchised auto body and paint network that performs glass work as part of broader repair jobs. Adjacent competitor for insurance-routed glass volume rather than a pure glass specialist.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCIfCsY1GCiQF3GryMIvT4NQ
• Facebookfacebook.com/carglasssuisse
• LinkedInlinkedin.com/company/594134

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carglass