What Malteser International does

Malteser International is the worldwide humanitarian relief agency of the Sovereign Order of Malta, legally organized as a division of Malteser Hilfsdienst e.V., a charitable nonprofit (gemeinnützige Organisation) registered at Amtsgericht Köln and headquartered at Erna-Scheffler-Str. 2 in Cologne. The organization delivers multi-sector humanitarian assistance across 33 countries spanning Africa, the Americas, Asia, Europe, and the Middle East, with a program portfolio organized around six core pillars: Healthcare Services (primary care, maternal and child health, mobile clinics), WASH (water, sanitation, and hygiene), Food Security and Nutrition, Psychosocial Support, Emergency Response and Disaster Relief, and Refugee Support Programs. In 2025, it reached 8 million people - including over 700,000 refugees and internally displaced persons who received medical care - through 126 active humanitarian projects.

Operationally, the organization runs a direct-field-delivery model with country offices (e.g., in Ukraine, Syria, Lebanon, Rwanda) complemented by a partner-and-affiliate network including local NGOs, the Latin Patriarchate of Jerusalem, the Order of Malta's national associations, and multilateral actors such as WHO and UNICEF. Specialized technical assets include mobile medical units, an established clinic in Gaza City (built with UNICEF and the Latin Patriarchate, serving ~100 patients daily), and proprietary guidelines and frameworks such as the WASH Guidelines and the Anticipatory Action Framework developed with the Global Public Policy Institute. Recent program development includes a Nexus Approach project combining relief with long-term structural development in Ukraine and a mangrove reforestation initiative in Colombia's Ciénaga Grande region. The 2025 restructuring explicitly aims to reposition the organization for a rapidly changing humanitarian landscape.

The revenue model is donation-based and institutionally hybrid. Malteser International is funded by private individual donations (one-time, recurring/Dauerspende, occasion-based, testamentary, corporate, and school donations), German federal institutional grants from BMZ and the Federal Foreign Office, EU institutional funding (e.g., INTPA), private foundations (Else Kröner-Fresenius-Stiftung, Global Fund, World Child Future Foundation), and coalition-based fundraising through Aktion Deutschland Hilft. Donations are tax-deductible in Germany, with annual receipts automatically issued for contributions of 50 EUR or more. There is no publicly disclosed revenue figure, no parent-subsidiary investment structure, and no AI/ML-driven technology components in the publicly documented stack.

Name

Malteser International

Legal name

Malteser Hilfsdienst e.V.

Website

https://malteser-international.org

Company type

Private

Founded year

1954

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Malteser International is the worldwide relief agency of the Sovereign Order of Malta, delivering emergency aid, healthcare, WASH, food security, and psychosocial support to 8 million people across 33 countries, funded by private donations and institutional grants.

Ownership category

akta.pro rank

Product category

Humanitarian Aid Services

NAICS

Emergency and Other Relief Services (624230), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), International Affairs (9721)

akta.pro primary industry

Refugee, IDP & Migration Humanitarian Assistance (BPAGAAAH)

akta.pro secondary industries

Humanitarian Health & Emergency Medical Relief NGOs (HLAJAKAE), Logistics, Supply Chain & Humanitarian Air/Sea/Land Transport (BPADADAF), Refugee, Migration & Displacement Support (BPAGABAH)

Keywords

• Humanitarian aid services
• Emergency medical response
• Refugee and displacement support
• Water sanitation hygiene programs
• Food security nutrition programs

Headquarters

HQ city

Cologne

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Private Donations: Malteser International relies primarily on donations from private individuals. They accept one-time donations, recurring donations (Dauerspende), occasion-based donations, testamentary donations, corporate donations, school donations, and large-scale donations. Donors receive tax deduction certificates.
2. Government and Institutional Funding: Funding from governmental bodies including the German Federal Ministry for Economic Cooperation and Development (BMZ), the German Federal Foreign Office (AA), and the European Union. Also receives support from foundations such as Else Kröner-Fresenius-Stiftung.
3. Coalition Funding: Support through coalitions such as Aktion Deutschland Hilft (ADH), a German alliance of aid organizations.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Malteser International is the worldwide humanitarian relief agency of the Sovereign Order of Malta, delivering multi-sector humanitarian aid across 33 countries in Africa, the Americas, Asia, Europe, and the Middle East. It provides emergency medical response, primary healthcare, water/sanitation/hygiene (WASH), food security and nutrition, psychosocial support, refugee assistance, and disaster preparedness to conflict- and disaster-affected populations, reaching 8 million people in 2025.

Product overview

Malteser International is the worldwide humanitarian aid organization of the Sovereign Order of Malta, operating as a single integrated humanitarian aid system rather than a modular platform. The organization delivers its mission through distinct program areas that work in concert: Healthcare Services form the core medical delivery system including primary care, maternal health, and mobile medical units; Refugee Support Programs provide comprehensive assistance to displaced populations; WASH (Water, Sanitation, and Hygiene) programs ensure access to clean water and sanitation infrastructure; Food Security and Nutrition addresses hunger through food distribution and agricultural support; Psychosocial Support offers mental health services for trauma survivors; Emergency Response provides rapid deployment capabilities for disaster relief; and Environmental Programs advance ecosystem restoration. Supporting infrastructure includes Online Donation Platform for fundraising and Annual Reports for transparency and accountability. All programs are coordinated through a global operational structure spanning 33 countries in Africa, Americas, Asia, Europe, and the Middle East.

Differentiator

Problem solved

Functional benefit

Products and services

• Humanitarian Aid Programs (Global) Multi-sector humanitarian assistance delivered across 33 countries in Africa, Americas, Asia, Europe, and the Middle East, encompassing emergency response, healthcare, refugee support, water and sanitation, food security, and environmental initiatives for crisis-affected populations.
• Healthcare Services

Quantifiable outcome

• 8 million people reached with humanitarian aid in 2025
• +4 more outcomes

Segments4 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

14 partnerships are on record, tiered core and minor.

• Malteser UkrainecoreStrategic or Co-development PartnerMalteser Ukraine is the affiliated organization of the Order of Malta in Ukraine. Malteser International has worked with them since 2015 providing psychosocial support and has expanded collaboration since the 2022 Russian invasion. Joint projects include psychosocial support in the nexus approach, combining humanitarian aid with sustainable solutions.
• MHS (Mental Health Service) & WH (Words Help)minorStrategic or Co-development PartnerPartners in the Ukraine psychosocial support project. MHS provides mental health services while Words Help contributes additional psychosocial assistance to trauma-affected populations.
• Aktion Deutschland HilftcoreStrategic or Co-development PartnerMalteser International is a member of the Aktion Deutschland Hilft (ADH) coalition, Germany's alliance of aid organizations. This partnership enables joint fundraising campaigns, coordinated emergency responses, and shared visibility. ADH support has been mentioned for Sudan, Mozambique, and Venezuela emergency responses.
• Bundeswehr (German Armed Forces)minorImplementation/ SI/ Consulting PartnerThe German military provided transport for Malteser International emergency response teams. A team flew to Venezuela on a Bundeswehr aircraft from Wunstorf, Lower Saxony.
• Technisches Hilfswerk (THW)minorImplementation/ SI/ Consulting PartnerTHW supported Malteser International's access to Venezuela following earthquakes by providing logistics and transport coordination to reach affected areas.
• Johanniter Unfall-HilfeminorStrategic or Co-development PartnerTwo Malteser International volunteers joined an Emergency Medical Team of Johanniter Unfall-Hilfe for the Venezuela earthquake response.
• Local Partner PALUZ (Venezuela)coreChannel Partner/ Reseller/ DistributorPALUZ is the local partner organization in Venezuela working with Malteser International on the earthquake response, coordinating mobile clinic units in affected areas of Caracas, La Guaira, and Miranda.
• Robert Koch InstituteminorImplementation/ SI/ Consulting PartnerAn infection prevention expert from the RKI accompanied Malteser International's emergency team to Sudan for training medical personnel in Port Sudan on infection control.
• World Health Organization (WHO)coreStrategic or Co-development PartnerCoordination with WHO on Sudan medical training and Ebola response. WHO declared the international health emergency for the Ebola outbreak in DR Congo.
• UNICEFcoreStrategic or Co-development PartnerUNICEF is a financial and in-kind supporter of the Malteser clinic in Gaza City, contributing to the healthcare facility serving up to 100 patients daily.
• Latin Patriarchate of JerusalemcoreStrategic or Co-development PartnerThe clinic in Gaza City was established through a partnership between the Order of Malta and the Latin Patriarchate of Jerusalem. The Patriarchate provides spiritual support and blessed the clinic opening. Activities are coordinated by Malteser International.
• Humanity and InclusionminorStrategic or Co-development PartnerInternational NGO partnership for Thailand refugee projects, working on disability services and support.
• International Rescue Committee (IRC)minorStrategic or Co-development PartnerPartnership for Thailand refugee health programs.
• Malteser Hospitaldienst AustriaminorChannel Partner/ Reseller/ DistributorAustrian affiliate of the Order of Malta, accepting donations for Austrian donors and issuing donation certificates.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• International Rescue Committee (IRC): Responds to humanitarian crises with health, education, and economic recovery programming for refugees and displaced populations. Already an explicit partner of Malteser International in Thailand refugee programs, operating a highly comparable refugee-health model.
• Médecins Sans Frontières (MSF): International medical-humanitarian NGO delivering emergency healthcare, surgery, and epidemic response in conflict and disaster settings. Most directly comparable peer given Malteser International's healthcare-led humanitarian model and active Ebola, cholera, and conflict-zone medical programs.
• Johanniter-Unfall-Hilfe: German humanitarian and medical aid organization affiliated with the Johanniter Order. Already a working partner (Malteser volunteers joined Johanniter's EMT in Venezuela), competing for the same German donor pool and government contracts.
• Welthungerhilfe: German humanitarian development organization focused on food security and hunger relief. Directly competes for German private donations and government (BMZ) institutional funding, with overlapping food security and emergency response programming.
• International Committee of the Red Cross (ICRC): Neutral humanitarian organization providing protection and assistance to victims of armed conflict. Comparable as a globally-operating, healthcare-and-protection-focused humanitarian agency working across the same conflict geographies (Ukraine, Gaza, Syria, Yemen).
• Mercy Corps: Global humanitarian NGO delivering emergency relief and recovery with strong food security and WASH portfolios. Comparable in multi-sector humanitarian programming across conflict and disaster-affected regions.
• CARE International: Global humanitarian and development organization focused on women, food security, and emergency response. Comparable in combining emergency aid with longer-term development across similar geographies, including food security programming.

Broad incumbents

• German Red Cross (DRK): Germany's largest humanitarian organization with broad domestic and international programs. Competes for the same German donor base and government funding, and overlaps on international disaster response and refugee assistance mandates.
• Caritas Internationalis: Global Catholic humanitarian confederation with healthcare, refugee, and disaster response programs. Comparable as a faith-rooted humanitarian organization serving similar beneficiary populations, including refugees and conflict-affected communities.

Others

• Aktion Deutschland Hilft: Coalition of German aid organizations through which Malteser International runs joint fundraising campaigns. A donor-channel peer and partner rather than a direct program-delivery competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/malteserint
• YouTubeyoutube.com/channel/UCnNPpdh9-HhKl7K1lIFZ6Rw
• Facebookfacebook.com/MalteserInternational
• LinkedInlinkedin.com/company/malteser-international
• Instagraminstagram.com/malteser_international

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Malteser International