ACT Health
ACT Health is the ACT Government's public health information portal and Digital Health Record platform, serving ACT residents, health practitioners, and health businesses with free public health information and clinical access services.
- Company typePrivate
- Founded1989
- HeadquartersPhillip, Australia
- Headcount501–1,000
- GTM typeB2C
- OfferingServices
What ACT Health does
ACT Health is the official public health information portal of the Australian Capital Territory Government, managed by the Health and Community Services Directorate. The entity serves as the territory's digital gateway for public health information, connecting ACT residents, health practitioners, and health-related businesses to government health services and resources. The portal covers health topics including gastroenterology, hepatology, rehabilitation, mental health, surgery, psychology, aged care, and palliative care, alongside immunisation programs, COVID-19 resources, air quality monitoring, and clinician alerts.
The core product is the Digital Health Record system, a centralized electronic health record platform enabling authorized clinicians to access patient health information across ACT public health facilities. Underlying technology is described as a web-based digital health information portal with no disclosed proprietary AI, machine learning, or advanced data capabilities. The entity does not disclose APIs, SDKs, or third-party integrations.
ACT Health operates as a government state entity under ACT Government appropriations with no commercial revenue model, no pricing structure, and no private shareholders. Distribution is entirely through the ACT Government digital portal (act.gov.au/health), targeting ACT residents as the primary user segment with secondary segments for health practitioners and health businesses. The entity has no subsidiaries, no disclosed leadership team, no funding rounds, no M&A activity, and no competitive positioning outside its government mandate.
ACT Health firmographics
Firmographics- Name
- ACT Health
- Legal name
- ACT Government - Health and Community Services Directorate
- Website
- https://health.act.gov.au
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- ACT Health is the ACT Government's public health information portal and Digital Health Record platform, serving ACT residents, health practitioners, and health businesses with free public health information and clinical access services.
- Ownership category
- akta.pro rank
ACT Health industry classification
Industry- Product category
- Public Health Services
- NAICS
- Administration of Public Health Programs (92312), Health Care and Social Assistance (62)
- SIC
- Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Health Systems Performance & Quality Measurement (Public Sector) (HLAJANAK)
- akta.pro secondary industries
- Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR) (HLACABAN), Data Governance, Standards & Interoperability (ICD, HL7/FHIR, LOINC, SNOMED) (HLAJAJAM)
Keywords
Where ACT Health is headquartered
LocationHeadquarters
- HQ city
- Phillip
- HQ country
- Australia
- HQ region
- Oceania
Markets served
ACT Health business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure
Distribution channels1 record
Marketing channels1 record
ACT Health product offering
Product offeringCore offering
ACT Health is the official health information portal of the Australian Capital Territory Government, providing verified public health information, health service navigation, immunisation resources, and COVID-19 information to ACT residents at no cost. Its primary digital product is the Digital Health Record system, a centralized electronic health record platform enabling authorized clinicians across the territory's public health facilities to access patient health information. The portal also supports clinicians with alerts and notifiable disease reporting tools, and assists health-related businesses with regulatory and compliance guidance.
Product overview
ACT Health is the health portal of the ACT (Australian Capital Territory) Government, providing public health information and access to health services for Canberra residents. The primary digital product is the Digital Health Record system, which serves as the territory's electronic health record platform. The website functions as an informational gateway connecting citizens to various health services, including Canberra Health Services, while also providing resources for health practitioners and businesses in the healthcare sector.
Differentiator
Problem solved
Functional benefit
Products and services
- ACT Health Information Portal Free, government-operated digital portal on act.gov.au that provides verified public health information, health service finder, immunisation resources, COVID-19 information, air quality and smoking/vaping health guidance, mental health support resources, and access to Canberra Health Services for ACT residents, practitioners, and health-related businesses.
- Digital Health Record Centralized electronic health record system that provides patient health information to authorized clinicians delivering care across ACT public health facilities, supporting continuity of care throughout the territory's healthcare system.
- Find a Health Service or Short-Term Support Locator and directory service that connects ACT residents and community members to appropriate health service providers and short-term health support options operating within the ACT.
Companies that use ACT Health
Customer profileSegments3 records
Ideal customer profiles2 records
ACT Health technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
ACT Health partnerships and signals
Strategic signalRecent moves3 records
Expansion highlights2 records
ACT Health competitors and assessment
Company assessmentDirect peers
- NSW Health: NSW Health is the New South Wales state government health system and the most direct Australian peer to ACT Health, operating a public health information portal, statewide EHR and digital health record capabilities, and a similar mix of public-facing health services and clinician resources.
- Queensland Health: Queensland Health is the Queensland state government health directorate, directly comparable as an Australian state health authority that provides public health information, statewide digital health initiatives, and integrated hospital and community health services.
- Victorian Department of Health: The Victorian Department of Health is a directly comparable Australian state health authority that delivers public health information, manages statewide digital health infrastructure, and administers a similar portfolio of public health services to ACT Health.
- SA Health: SA Health is the South Australian state health system and a direct peer in operating a public health information portal, statewide digital health records, and integrated public health services for residents of an Australian state/territory.
- Western Australian Department of Health: The WA Department of Health is a directly comparable Australian state health authority that provides public health information, runs a statewide digital health infrastructure, and offers similar clinician alerts and notifiable disease reporting functions to ACT Health.
- Tasmanian Department of Health: The Tasmanian Department of Health is a directly comparable, smaller Australian state health system operating a public health information portal, digital health record, and integrated health services - the closest in jurisdictional scale to ACT Health.
- Northern Territory Health: NT Health is a direct peer as another Australian territory-level health system, providing public health information, digital health services, and integrated clinical care for a geographically distributed population, mirroring ACT Health's structure and functions.
Broad incumbents
- Australian Digital Health Agency (My Health Record): The Australian Digital Health Agency operates My Health Record, the national personal health record system. It is a broad incumbent peer because ACT Health's Digital Health Record is functionally a state-level instance within the same national digital health framework.
- Healthdirect Australia: Healthdirect Australia is a national public-facing health information and virtual care service funded by Australian state and federal governments, directly comparable to ACT Health's information and service navigation portal but operating at a national scale.
Regional players
- Canberra Health Services: Canberra Health Services is the operational health service delivery arm of the ACT Government and an integrated partner of ACT Health, operating the public hospitals and community health services that the ACT Health portal routes residents toward.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
ACT Health social profiles
Digital presenceACT Health financial estimates
Financial estimateRevenue estimate
Valuation estimate
ACT Health leadership team
Management profileNumber of profiles
ACT Health funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
ACT Health M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about ACT Health
What does ACT Health do?
ACT Health is the official health information portal of the Australian Capital Territory Government, providing verified public health information, health service navigation, immunisation resources, and COVID-19 information to ACT residents at no cost. Its primary digital product is the Digital Health Record system, a centralized electronic health record platform enabling authorized clinicians across the territory's public health facilities to access patient health information. The portal also supports clinicians with alerts and notifiable disease reporting tools, and assists health-related businesses with regulatory and compliance guidance.
Is ACT Health a public or private company?
ACT Health is a private company. It is classified as state government owned and is currently operating.
When was ACT Health founded?
ACT Health was founded in 1989. It employs 501 to 1,000 people.
Where is ACT Health based?
ACT Health is headquartered in Phillip, Australia, in the Oceania region.
Who are ACT Health's main competitors?
Direct peers on record are NSW Health, Queensland Health, Victorian Department of Health, SA Health, Western Australian Department of Health, Tasmanian Department of Health and Northern Territory Health. Broad incumbents are Australian Digital Health Agency (My Health Record) and Healthdirect Australia. Canberra Health Services is listed as a regional player.
Does ACT Health have an API?
No public API is recorded for ACT Health.
What industry is ACT Health in?
ACT Health's product category is Public Health Services. Its primary akta.pro industry code is HLAJANAK, Health Systems Performance & Quality Measurement (Public Sector), with a secondary code of HLACABAN, Patient-Mediated Exchange & Personal Health Data Access (Blue Button, SMART on FHIR). Its NAICS code is 92312 and its SIC code is 8000.