Crown Interactive
Crown Interactive is a Nigerian B2B enterprise software company that sells the CICOD 1.0 modular Business Support Systems suite — covering billing, collections, workflow, and energy management — to utilities, government regulators, tax authorities, and oil and gas enterprises, primarily in Nigeria.
- Company typePrivate
- Founded2005
- HeadquartersLagos, Nigeria
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Crown Interactive does
Crown Interactive is a Nigerian B2B enterprise software company founded in 2005 and headquartered at 45B Admiralty Road, Lekki Scheme 1, Lagos. The company develops and sells CICOD 1.0, a modular Business Support Systems (BSS) suite designed to automate billing, collections, workflow, inventory, and revenue assurance processes for utilities, government regulatory agencies, tax authorities (including the Inland Revenue Service), and oil and gas enterprises operating primarily in Nigeria and West Africa.
The CICOD 1.0 platform comprises integrated modules — Workflow Manager, Customer Management and Billing, Unified Collections Gateway, Energy Management Control Center, Business Intelligence, Call Center, Voucher Manager, Inventory Management System, and Workforce Mobile — that can be deployed standalone or bundled, and that integrate with existing ERP systems or operate independently. The company complements its software with three services: Business Analysis Consulting, Customer Lifecycle Management, and Revenue Cycle Management.
Crown Interactive operates on a quote-based, annual SaaS subscription model with direct enterprise field sales as the primary go-to-market motion. The company is privately held, ISO-certified, and NDPR-compliant, with a headcount reported at 1–10 employees. No funding rounds, named customers, channel partnerships, or disclosed revenue figures are present in the available data, and the corporate website carries a 2019 copyright, limiting visibility into recent commercial activity.
Crown Interactive firmographics
Firmographics- Name
- Crown Interactive
- Legal name
- Crown Interactive
- Website
- https://crowninteractive.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Crown Interactive is a Nigerian B2B enterprise software company that sells the CICOD 1.0 modular Business Support Systems suite — covering billing, collections, workflow, and energy management — to utilities, government regulators, tax authorities, and oil and gas enterprises, primarily in Nigeria.
- Ownership category
- akta.pro rank
Crown Interactive industry classification
Industry- Product category
- Enterprise Business Support Systems (BSS) Software
- NAICS
- Custom Computer Programming Services (541511)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Customer Information Systems (CIS) & Account Management (customer master, service agreements, premise/asset linkage) (EUANAIAD)
Keywords
Where Crown Interactive is headquartered
LocationHeadquarters
- HQ city
- Lagos
- HQ country
- Nigeria
- HQ region
- Africa
Offices1 record
Markets served
Crown Interactive business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales
Revenue model
- Software as a Service (SaaS): CICOD 1.0 is positioned as a Software as a Service (SaaS) solution, offering modules that can be chosen as stand-alone or bundled applications depending on business needs. The company operates on a SaaS subscription model.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise SaaS pricing - custom quotes based on modules selected and deployment scope |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels1 record
Crown Interactive product offering
Product offeringCore offering
Crown Interactive sells CICOD 1.0, a SaaS suite of Business Support Systems (BSS) that automates critical business processes for utilities, government regulators, tax authorities, and oil and gas companies. The suite comprises fully integrated modules (Workflow Manager, Customer Management and Billing, Unified Collections Gateway, Energy Management Control Center, Voucher Manager, Business Intelligence, Call Center, Inventory Management System, and Workforce Mobile) that can be deployed standalone or bundled, and integrate with existing ERP systems.
Product overview
Crown Interactive offers CICOD 1.0, a comprehensive suite of Business Support Systems (BSS) designed to automate critical business processes. The platform operates as an integrated modular system where individual applications can be deployed as standalone solutions or bundled together depending on business needs. The portfolio includes Workflow Manager, Customer Management and Billing, Unified Collections Gateway, Energy Management Control Center, Voucher Manager, Business Intelligence, Call Center, and Inventory Management System modules, all designed for enterprise process automation with ERP integration capabilities.
Differentiator
Problem solved
Functional benefit
Brands
- CICOD 1.0: A suite of Business Support Systems (BSS) designed to automate critical business processes. Can be used as stand-alone applications or as an integrated bundle.
- Workflow Manager
- Customer Management and Billing
- Unified Collections Gateway
- Energy Management Control Center
- Voucher Manager
- Business Intelligence
- Call Center
- Inventory Management System
- Workforce Mobile
Products and services
- CICOD 1.0 A Software-as-a-Service (SaaS) suite of Business Support Systems (BSS) comprising fully integrated software applications designed to automate critical business processes. Applications can be deployed standalone or bundled and integrate with existing ERP software or operate independently. Targeted at utilities, government regulators, tax authorities, and oil and gas enterprises.
- Business Analysis Consulting
Companies that use Crown Interactive
Customer profileSegments4 records
Ideal customer profiles4 records
Crown Interactive technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Crown Interactive partnerships and signals
Strategic signalScale indicators1 record
Recent moves5 records
Expansion highlights4 records
Crown Interactive competitors and assessment
Company assessmentDirect peers
- Open International: Latin American vendor of utility CIS, billing, and revenue management software. Open International is a comparable niche vendor with similar functionality and target customer profile in emerging-market utilities.
- Hansen Technologies: Australian-headquartered vendor of billing, customer care, and CIS software for utilities globally. Hansen directly competes with Crown Interactive in the CIS/billing category and serves similar utility customers, making it the most direct functional peer.
- Fluentgrid: India-based provider of integrated CIS, billing, and revenue assurance platforms for utilities. Fluentgrid's product scope (billing, collections, workflow) closely mirrors Crown Interactive's CICOD suite and serves emerging-market utilities.
Broad incumbents
- Oracle Utilities: Oracle's utilities division offers customer care and billing, meter data management, and grid solutions. It is a much larger incumbent competing for the same utility CIS/BSS budgets Crown Interactive targets.
- SAP for Utilities: SAP's industry solution for utilities (S/4HANA Utilities, IS-U) is a broad ERP-anchored platform competing for utility billing and customer management workloads. Comparable to CICOD's CIS/billing scope but embedded within a much larger ERP suite.
- Hexagon's Safety, Infrastructure & Geospatial division: Hexagon provides utility network management, outage management, and GIS-adjacent workflow software. While broader than Crown Interactive's scope, it competes for utility IT modernization budgets across similar buyers.
Regional players
- Nordica Innovation: South African-headquartered utility software vendor serving African utilities with billing, CRM, and revenue management solutions. A comparable regional peer operating in the same African utility-software category.
- Andile Solutions: South African provider of field service management and utility workflow software. While narrower in scope, Andile targets the same African utility field-operations and workflow-automation use cases as Crown Interactive's Workforce Mobile module.
Others
- Interswitch Group: Nigerian payments and digital commerce platform. Comparable as a Nigerian enterprise tech ecosystem peer relevant to Crown Interactive's Unified Collections Gateway / payments-aggregation functionality, though not a direct CIS competitor.
- Africa's Talking: Pan-African tech platform providing communications and payment APIs used by African enterprises and governments. Relevant as an enabling ecosystem peer for Crown Interactive's Nigerian enterprise/government customer base, though not a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Crown Interactive social profiles
Digital presenceCrown Interactive financial estimates
Financial estimateRevenue estimate
Valuation estimate
Crown Interactive leadership team
Management profileNumber of profiles
Profiles1 record
Crown Interactive funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Crown Interactive M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Crown Interactive
What does Crown Interactive do?
Crown Interactive sells CICOD 1.0, a SaaS suite of Business Support Systems (BSS) that automates critical business processes for utilities, government regulators, tax authorities, and oil and gas companies. The suite comprises fully integrated modules (Workflow Manager, Customer Management and Billing, Unified Collections Gateway, Energy Management Control Center, Voucher Manager, Business Intelligence, Call Center, Inventory Management System, and Workforce Mobile) that can be deployed standalone or bundled, and integrate with existing ERP systems.
When was Crown Interactive founded?
Crown Interactive was founded in 2005. It employs 1 to 10 people.
Where is Crown Interactive based?
Crown Interactive is headquartered in Lagos, Nigeria, in the Africa region.
How does Crown Interactive make money?
One revenue line is on record: software as a Service (SaaS).
Who are Crown Interactive's main competitors?
Direct peers on record are Open International, Hansen Technologies and Fluentgrid. Broad incumbents are Oracle Utilities, SAP for Utilities and Hexagon's Safety, Infrastructure & Geospatial division. Regional players are Nordica Innovation and Andile Solutions. Others are Interswitch Group and Africa's Talking.
Does Crown Interactive have an API?
No public API is recorded for Crown Interactive.
What industry is Crown Interactive in?
Crown Interactive's product category is Enterprise Business Support Systems (BSS) Software. Its primary akta.pro industry code is EUANAIAD, Customer Information Systems (CIS) & Account Management (customer master, service agreements, premise/asset linkage). Its NAICS code is 541511 and its SIC code is 7370.