What EbeneGate Mauritius does

EbeneGate Mauritius is a privately held outsourcing and managed-services company operating under Scottish parent Finbora Group Limited (SC545312) and specialising in personal insolvency portfolio administration. The company drafts proposals, liaises with creditors, and provides ongoing case management for individuals enrolled in UK Individual Voluntary Arrangements (IVAs) and related formal debt solutions, as well as variation of arrangements and asset realisation work. Its only disclosed enterprise client relationship is Vanguard, for which it operates a dedicated IVA management sub-product; the remainder of activity is delivered to creditors, insolvency practitioners, and individual debtors directly.

The firm is operationally bifurcated: the Glasgow headquarters (PO Box 27160 and Third Floor, 4 West Regent Street) handles day-to-day UK business management, while the Port Louis, Mauritius office (Level 4, Tower C, 1 Exchange Square) hosts customer care specialists and case-handling experts. Since founding in 2016 with 46 staff in Mauritius, the Mauritius operation has grown to 181 people; total headcount now exceeds 500. EbeneGate claims to have helped more than 182,000 people through debt solutions to date, though it discloses no proprietary technology stack and lists no AI/automation capabilities.

Revenue is generated through fixed managed-services fees (Nominee Fee, Supervisory Fee, and related arrangement expenses) deducted either from the customer's monthly payment or from proceeds of asset realisations. Pricing is not publicly disclosed and is set individually with advisors. The company operates on a B2B managed-services go-to-market, reaching both enterprise partners (creditors and financial institutions) and individual debtors via phone, email, and written communications, with no public marketing apparatus beyond a corporate website and Trustpilot presence. There are no disclosed external investors, funding rounds, or acquisitions.

Name

EbeneGate Mauritius

Legal name

Finbora Group Limited

Website

https://ebenegate.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

501–1,000 employees

Short description

EbeneGate Mauritius, part of Finbora Group, is a Glasgow-headquartered outsourcing firm that manages UK personal insolvency portfolios, drafting IVA proposals, liaising with creditors, and providing ongoing case handling from its 500-staff UK-Mauritius operation.

Ownership category

akta.pro rank

Product category

Personal Insolvency Services

NAICS

Trusts, Estates, and Agency Accounts (52592)

SIC

Finance Services (6199)

akta.pro primary industry

Estate Administration & Probate Services (FSAAANAE)

akta.pro secondary industry

Debt & Capital Advisory (Debt Raising, Refinancing, Private Credit) (BPAHAOAD)

Keywords

• Debt management services
• Personal insolvency services
• IVA administration
• Creditor liaison services
• Insolvency case management

Headquarters

HQ city

Glasgow

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Insolvency Management Services: The company generates revenue through fixed fees including Nominee Fee, Supervisory Fee, and related arrangement expenses. Fees are deducted from monthly customer payments or proceeds from asset realisations.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

EbeneGate Mauritius is a global managed services company that provides first-class customer service and case management for personal insolvency clients throughout the lifecycle of their debt arrangement. The offering spans proposal drafting based on the customer's financial circumstances, direct liaison with creditors, arrangement setup, and ongoing support until the arrangement concludes, delivered through phone, email and written communication by a trained specialist workforce based in Mauritius and the UK. A dedicated sub-product, Vanguard, manages Individual Voluntary Arrangements (IVAs) for a specific customer segment.

Product overview

EbeneGate Mauritius operates as a global managed services company offering a unified platform of personal insolvency services. The core offering comprises managed insolvency services encompassing the full arrangement lifecycle — from proposal drafting based on customer financial circumstances, through creditor liaison and arrangement setup, to ongoing management and support. A specialized sub-product, branded as Vanguard, provides dedicated IVA management for specific customer segments. Services are delivered through a combination of phone, email, and written communication channels, supported by integrated technology and systems.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Insolvency Services End-to-end managed service for personal insolvency clients covering proposal drafting based on the customer's financial circumstances, direct creditor liaison, arrangement setup, and ongoing case management for the life of each arrangement. Delivered to both enterprise creditors/businesses seeking to outsource insolvency client handling and individuals entering formal debt arrangements.
• IVA Management (Vanguard) Dedicated service line for Vanguard customers to manage their Individual Voluntary Arrangement (IVA), providing specialised support and oversight for insolvency cases through a dedicated customer page.

Quantifiable outcome

• Helped more than 182,000 people see light at the end of the tunnel
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Finbora Group LimitedcoreOthersEbenegate is part of Finbora Group Limited, a registered company (Number SC545312) headquartered in Glasgow, Scotland. The parent company structure provides corporate governance and ownership for the managed services operations.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• McCambridge Duffy: UK insolvency practitioner managing IVAs, Trust Deeds, and personal insolvency cases. Comparable as a direct competitor administering IVA portfolios on behalf of UK consumers in the same regulatory framework.
• PayPlan (Tietoevry): Long-standing UK free debt-management provider operating IVAs and DMPs at scale. Comparable due to overlapping insolvency-administration services and similar B2B/B2C distribution model.
• Creditfix: Large UK IVA provider that administers Individual Voluntary Arrangements and related debt solutions. Comparable as a head-to-head competitor for the same UK IVA customer base and creditor partners.
• Money Wellness: UK debt advice and insolvency solutions provider offering IVAs and debt management plans. Directly comparable as it provides the same customer-facing insolvency arrangement services.
• Hanover Insolvency: UK insolvency practitioner administering IVAs and related personal insolvency products. Comparable as a direct competitor with overlapping case-management and creditor-liaison workflows.
• StepChange Debt Charity: UK's largest debt advice charity providing IVAs, DMPs, and insolvency solutions. Directly comparable because it serves the same UK personal-insolvency customer and handles the same IVA arrangement lifecycle that EbeneGate administers.
• Aperture (IVA provider): Specialist UK IVA provider handling proposal drafting, creditor liaison, and ongoing case management — directly overlapping with EbeneGate's core managed-insolvency service offering.

Broad incumbents

• Concentrix: Large global BPO/managed services firm with offshore delivery capability. Comparable as a broader incumbent that could compete for outsourced insolvency/financial-services case management contracts using similar global delivery economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about EbeneGate Mauritius