Corporate Traveller New Zealand

What Corporate Traveller New Zealand does

Corporate Traveller New Zealand is a specialist corporate travel management company that serves New Zealand small and mid-sized enterprises, defined by a minimum annual travel spend of NZD$100,000. Founded in 1993 and headquartered in Auckland with offices in Christchurch and the Bay of Plenty, the business operates as a fully owned subsidiary of Flight Centre Travel Group (ASX: FLT), one of the world's largest travel retailers, and reports a customer base of more than 700 Kiwi businesses. The company runs a multi-platform technology stack centred on Your.CT, available on desktop, iOS, and Android, which handles booking, policy enforcement, reporting, and savings analytics, and it has invested in adjacent products including CT Pay for payment and expense management, the Breakfast Plus accommodation program (538 hotels across Australia and New Zealand), and a Savings & Reporting layer. CT NZ reports customer-savings of $4.3M in FY25, an NPS of 69, and a CSAT of 4.7/5.

The company monetises through a blended model combining transaction fees, supplier commissions, and subscription or retainer arrangements, leveraging the FCTG group's negotiated inventory and supplier relationships — most visibly the Air New Zealand and CoverMore Insurance partnerships and the proprietary Breakfast Plus hotel network. Service quality is supported by a senior leadership team averaging 14 years of tenure, providing continuity in client relationship management across the SME base. The business model is a classic SME-focused TMC: under-served mid-market accounts, high-touch account management wrapped around a self-serve technology platform, with the FCTG parent providing procurement scale, technology investment, and back-office infrastructure that would be uneconomic to replicate as a standalone NZ operator.

Name

Corporate Traveller New Zealand

Legal name

Flight Centre (NZ) Limited

Website

https://corporatetraveller.co.nz

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

11–50 employees

Short description

Corporate Traveller New Zealand is a Flight Centre Travel Group subsidiary that provides corporate travel management, booking technology, and expense tools to more than 700 New Zealand SMEs with a minimum NZD$100,000 annual travel spend.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510), Travel Agencies (56151)

akta.pro primary industry

SME/Regional Corporate Travel Agencies (THAKACAC)

akta.pro secondary industries

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI), Payment Solutions for Corporate Travel (Virtual Cards, Lodge Cards, Central Billing) (THAKAMAN), Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Duty of Care, Risk Management & Traveler Tracking (THAKAMAE)

Keywords

• Corporate travel management
• Business travel services
• Travel booking platform
• SME travel solutions
• Travel expense management

Headquarters

HQ city

Auckland

HQ country

New Zealand

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Transaction / Booking Fees: Corporate Traveller charges transaction fees when processing travel bookings (flights, hotels, car rentals) on behalf of clients. Fees are disclosed in the agreed Schedule of Fees. Transaction fee savings are a key value proposition — JB Hi-Fi case study shows 21% reduction in transaction fees after adopting self-serve tools.
2. Service & Change Fees: Change or cancellation fees applied to bookings based on the agreed Booking fee schedule, reflecting costs of processing and managing changes. Additional fees from travel service providers (up to 100% of booking cost) are passed through to clients.
3. Travel Insurance Agency Commission: Corporate Traveller is an authorised representative of CoverMore Insurance Services and receives financial and non-financial benefits when customers purchase CoverMore travel insurance through them.
4. Supplier Commissions & Financial Arrangements: Remuneration received through commissions, financial incentives, fees, and payments from third-party travel service providers (airlines, hotels, car rental companies), card issuers, and payment service providers. These are retained by Corporate Traveller and not required to be disclosed to clients.
5. Corporate Travel Management Subscription / Retainer: Businesses sign a Travel Management Services Agreement and Schedule of Fees with Corporate Traveller, establishing an ongoing commercial relationship. New customer eligibility criteria require minimum forecasted annual travel spend of NZD$100,000.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Corporate Traveller New Zealand is a corporate travel management company that provides end-to-end business travel services for small-to-medium enterprises (SMEs) in New Zealand, combining a proprietary online booking platform (Your.CT) with dedicated travel managers who book flights, hotels, and car rentals on behalf of clients. The company handles travel policy compliance, expense reporting, and provides 24/7 emergency support, leveraging Flight Centre Travel Group's global supplier network for negotiated rates.

Product overview

Corporate Traveller New Zealand offers a unified travel management solution combining a technology platform with expert human support. The core offering centers on Your.CT, an all-in-one travel platform for booking, management, and reporting, supplemented by CT Pay for payment and expense handling. The service integrates savings and reporting capabilities through customisable dashboards, accesses a global network of airline, hotel, and car rental partners, and delivers 24/7 support through dedicated travel managers. The Breakfast Plus program provides additional hotel perks. Together these components provide end-to-end corporate travel management for SMEs.

Differentiator

Problem solved

Functional benefit

Brands

• Your.CT: All-in-one travel management platform for booking, managing, and reporting on business trips. Available on desktop, iOS, and Android.
• CT Pay
• Breakfast Plus

Products and services

• Business Travel Services Global corporate travel management service providing expert support for booking flights, hotels, car rentals, and travel arrangements. Includes a dedicated travel manager and 24/7 assistance, designed for New Zealand SMEs with significant business travel requirements.
• Your.CT Travel Management Platform Proprietary all-in-one online travel platform that lets users book flights, hotels, and cars; track travellers and trips; enforce travel policy; and generate reports. Accessible at yourct.co.nz on desktop, iOS, and Android.
• CT Pay Payment and expense management solution for business travel that centralises every booking, payment and invoice in one place, ready for reconciliation at month end and syncing to accounting software.
• Savings and Reporting Travel savings and analytics solution offering customisable reporting dashboards, spending limits, budget tracking, traveller monitoring, and Power BI data visualisation to maximise visibility and control over travel expenditure.
• Global Travel Network (Supplier Partnerships) Partnership network delivering deals from global airlines, hotels, and car rental partners, providing competitive corporate rates and exclusive benefits (including the Breakfast Plus hotel perks program) to Corporate Traveller clients.
• Breakfast Plus Hotel Perks Program Hotel perks program offering free breakfast, late checkout, room upgrades, and additional benefits at 538 partner hotels across Australia and New Zealand, with 70% offering free breakfast and an average saving of NZD$65 per night.

Quantifiable outcome

• Customer NPS of 69 and CSAT of 4.7/5, exceeding industry averages
• +6 more outcomes

Named customers20 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core, flagship and minor.

• Flight Centre Travel GroupcoreOthersCorporate Traveller is a brand of Flight Centre Travel Group (ASX: FLT), one of the world's largest travel retailers and corporate travel managers. Flight Centre Travel Group is headquartered in Brisbane, Australia and operates company-owned businesses across dozens of countries globally. Corporate Traveller is the flagship brand specifically for the SME sector. The relationship provides access to global buying power, technology, and operational infrastructure.
• Air New ZealandflagshipGTM or Marketing PartnerCorporate Traveller and Air New Zealand have a promotional partnership offering new customers the chance to win $10,000 in Air New Zealand flights. Corporate Traveller is promoted as NZ's leading SME travel management partner backed by Flight Centre, with Air New Zealand flights as the promotional incentive for new customer acquisition. Air New Zealand is also a key airline partner within the global travel network.
• Hotels (Breakfast Plus Program)coreChannel Partner/ Reseller/ DistributorBreakfast Plus program with 538 hotels across Australia and New Zealand. Hotels offer free breakfast, late checkout, room upgrades, and other perks for Corporate Traveller clients. 70% of partner hotels offer free breakfast, average saving of $65 per night, 171 loyalty hotels in program, 4 extra perks per booking on average.
• SmartDrive (Car Rental)minorChannel Partner/ Reseller/ DistributorSmartDrive is a car rental partner offering Corporate Traveller customers discounts and deals with fewer airport fees.
• CoverMore Insurance ServicescoreChannel Partner/ Reseller/ DistributorCorporate Traveller is an authorised representative of CoverMore Insurance Services Pty Ltd (ABN 95 003 114 145), receiving financial and non-financial benefits when customers purchase CoverMore travel insurance products through them. CoverMore is underwritten by Zurich Australian Insurance Limited. Provides travel insurance as an add-on service to corporate travel clients.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• FCM Travel Solutions: Sister brand within Flight Centre Travel Group focused on corporate travel management for large and mid-market enterprises globally. Comparable because it shares FCTG's technology, supplier relationships, and corporate travel management DNA with Corporate Traveller NZ, differing mainly by targeting larger enterprise clients and operating in 100+ countries.
• Corporate Travel Management (CTM): ASX-listed (CTD) corporate travel management company with strong ANZ presence, serving mid-market and enterprise clients with similar technology-and-human service model. Directly comparable as a TMC competitor operating in the same regional market with similar SME and enterprise customer mix.

Broad incumbents

• Amex GBT (American Express Global Business Travel): One of the world's largest corporate travel management companies, serving multinational and large enterprise clients. Comparable as a global TMC incumbent competing for the same corporate travel wallet, though it operates at significantly larger scale and focuses on enterprise rather than SME.
• CWT (Carlson Wagonlit Travel): Global corporate travel management company serving large multinationals. Comparable as a broad incumbent TMC providing booking, reporting, and duty-of-care services analogous to Corporate Traveller NZ's offering, though at enterprise scale.
• BCD Travel: Global corporate travel management company owned by BCD Group, offering booking tools, expense integration, and traveller risk management. Directly analogous in service scope to Corporate Traveller NZ's Your.CT platform plus dedicated manager model, but operating at much larger enterprise scale.

Emerging players

• Navan (formerly TripActions): Tech-first corporate travel and expense platform with strong SME and mid-market positioning, offering self-serve booking with AI-driven support. Comparable because it targets the same SME segment with a modern platform approach, representing the primary disruptive threat to traditional TMCs like Corporate Traveller NZ.
• Spotnana: Cloud-native corporate travel platform built on modern infrastructure, serving TMCs, corporates, and travel management companies as a technology layer. Comparable as an emerging tech-first competitor whose platform approach could disintermediate traditional TMC platforms like Your.CT.
• TravelPerk: Modern corporate travel and expense management platform targeting SMEs and mid-market in Europe and globally. Comparable as a tech-first TMC competitor focused on the same SME customer profile that Corporate Traveller NZ serves, with a similar self-serve + support hybrid model.

Regional players

• ATPI Griffinstone: New Zealand-headquartered corporate travel division of ATPI, offering corporate travel management, events, and marine/offshore travel services. Comparable as a NZ-based TMC competitor with overlapping SME and mid-market customer base in the same geography.
• Orbit Corporate Travel: New Zealand-based corporate travel management company serving SME and mid-market clients. Comparable as a domestic NZ TMC competitor with similar customer profile and service offering, competing for the same 700+ SME opportunity.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Corporate Traveller New Zealand