Cybermalveillance.gouv.fr

What Cybermalveillance.gouv.fr does

Cybermalveillance.gouv.fr is the official French national platform for assisting victims of cybermalveillance (cyber wrongdoing), operated by GIP ACYMA (Groupement d'Intérêt Public Action contre la Cybermalveillance), a public interest group established by interministerial decree in 2017 under the French State. The platform serves five audience segments: individuals (Particuliers), businesses (Entreprises), associations, local governments (Collectivités), and government agencies (Administrations), providing free diagnostic assistance, guidance, and referrals to certified service providers. As of 2025, the platform had processed over one million assistance requests and tracks 51 distinct forms of cybermalveillance ranging from phishing and account hacking to ransomware and cyberbullying.

The platform's product ecosystem centers on the 17Cyber online diagnostic service, an automated questionnaire-driven triage tool that analyzes user-reported situations and directs victims to appropriate resources. Supporting products include Mon ExpertCyber (referral to labeled cybersecurity service providers), SensCyber (free e-sensitization training modules with progress tracking and certificates), SenCy-Crise (cyber crisis management for organizations), MalletteCyber Pro (SME-targeted awareness toolkit), and Dispositif AlerteCyber (threat alerting). Technology infrastructure is web-based, hosted on sovereign French cloud via Cloud Temple with AWS as a member-partner, and uses Matomo analytics under CNIL exemption. The platform operates as a self-service product-led growth model with deep integration into Police Nationale, Gendarmerie Nationale, CSIRT territorial centers, and France Victimes for referral and law enforcement coordination.

The business model is non-commercial: Cybermalveillance.gouv.fr is entirely funded by the French government through GIP ACYMA's public budget allocations and member organization contributions, with no fees charged to any user segment. Revenue is therefore not commercial in nature but institutional, sourced from ministries, public agencies, and a 35+ member ecosystem that includes major French banks, insurers, telecoms, transport operators, technology companies (Microsoft, Google, Orange Cyberdefense, AWS), and industry associations. The Director General is Jérôme Notin. Distribution is fully digital via direct website access, social channels (X, LinkedIn, Facebook, Instagram, YouTube, Dailymotion), newsletters, and the annual Cybermois awareness campaign, with no sales motion or commercial channel partners.

Name

Cybermalveillance.gouv.fr

Legal name

GIP ACYMA (Groupement d'Intérêt Public Action contre la Cybermalveillance)

Website

https://cybermalveillance.gouv.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

51–100 employees

Short description

Cybermalveillance.gouv.fr is the official French government platform operated by GIP ACYMA that assists individuals, businesses, associations, local governments, and agencies affected by cybercrime via free diagnostic tools, referrals to labeled service providers, crisis management support, and cybersecurity awareness training.

Ownership category

akta.pro rank

Product category

Government Cybersecurity Assistance Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Security Operations Center (SOC) as a Service (BPAEADAB)

akta.pro secondary industry

Data Security & Privacy Services (DLP, Encryption, Privacy Ops) (BPAKAHAM)

Keywords

• Cybersecurity assistance
• Victim support services
• Cyber threat diagnostics
• Security awareness training
• Incident response coordination

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Public Government Funding: Cybermalveillance.gouv.fr is operated by GIP ACYMA (Groupement d'Intérêt Public Action contre la Cybermalveillance), a public interest group funded by French government ministries and public institutions. The service is completely free for all users.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels11 records

Core offering

Cybermalveillance.gouv.fr is the official French government platform that assists individuals, businesses, associations, local governments, and government agencies who are victims of cybermalveillance. It provides free online diagnostic tools (17Cyber), referrals to labelled cybersecurity service providers (Mon ExpertCyber), cybersecurity awareness training (SensCyber), crisis management support (SenCy-Crise), and threat alerts (AlerteCyber) covering 51 forms of cybermalveillance. The platform is operated by GIP ACYMA and is fully funded by the French State.

Product overview

Cybermalveillance.gouv.fr is a French government cybersecurity assistance platform operated by GIP ACYMA. The platform offers a unified ecosystem of products: the 17Cyber diagnostic service (online assistance tool using an automated Q&A system for victims to identify cyber threats), Mon ExpertCyber (professional security accompaniment connecting organizations with labelled providers), SensCyber (e-sensitization platform with training modules), SenCy-Crise (cyber crisis management), and various awareness resources including MalletteCyber Pro and the AlerteCyber notification system. The platform serves as the primary national resource for victims of cybermalveillance, offering services across prevention, assistance, and crisis response.

Differentiator

Problem solved

Functional benefit

Brands

• 17Cyber: Online assistance service providing diagnostic, guidance, and support for victims of cybermalveillance.
• Mon ExpertCyber
• SensCyber
• MalletteCyber Pro
• SenCy-Crise
• Cybermois

Products and services

• 17Cyber Online diagnostic and assistance service that helps victims of cybercrime identify their cybersecurity problem through an automated question-and-answer system and receive personalized guidance, covering 51 forms of cybermalveillance.
• Mon ExpertCyber Service connecting enterprises, associations, and public entities with labelled ExpertCyber cybersecurity service providers to secure their information systems.
• SensCyber Free e-sensitization platform offering cybersecurity awareness modules, progress tracking, quizzes, and completion certificates for individuals and professionals.
• SenCy-Crise Cyber crisis management service providing guidance and support during cybersecurity incidents for organizations facing active attacks or breaches.
• MalletteCyber Pro Cybersecurity awareness toolkit designed for very small businesses and SMEs (TPE-PME) to promote cybersecurity best practices.
• Dispositif AlerteCyber Cybersecurity alert system that notifies users about current cyber threats and security advisories.

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Orange CyberdefensecoreStrategic or Co-development PartnerMajor French cybersecurity company providing expertise and support to the platform's mission of assisting cybercrime victims and promoting cybersecurity awareness.
• Microsoft FrancecoreStrategic or Co-development PartnerTechnology partner contributing to platform development and cybersecurity awareness initiatives for French users.
• Google FrancecoreStrategic or Co-development PartnerTechnology partner supporting cybersecurity awareness and providing resources for protecting users across Google's platforms.
• AWS (Amazon Web Services)coreTechnology or IntegrationCloud infrastructure partner supporting the technical operations of the platform.
• ANSSI (Agence Nationale de la Sécurité des Systèmes d'Information)coreStrategic or Co-development PartnerFrench national cybersecurity agency providing regulatory guidance, technical standards, and expertise for the platform.
• CNIL (Commission nationale de l'informatique et des libertés)coreStrategic or Co-development PartnerFrench data protection authority providing compliance guidance and regulatory oversight for data handling practices.
• Police Nationale and Gendarmerie NationalecoreStrategic or Co-development PartnerNational law enforcement agencies coordinating with the platform for cybercrime victim assistance, chat support, and complaint filing integration.
• France VictimescoreStrategic or Co-development PartnerNational federation of victim assistance associations providing referral support and accompaniment services for cybercrime victims.
• UFC-Que choisirminorStrategic or Co-development PartnerMajor consumer protection association contributing to consumer awareness and protection initiatives.
• AFNIC (Association Française pour le Nommage Internet en Coopération)minorStrategic or Co-development PartnerFrench domain name registry supporting internet security and domain-related cybersecurity initiatives.
• BNP ParibasminorStrategic or Co-development PartnerMajor French banking group contributing financial sector expertise and fraud prevention resources.
• France AssureursminorStrategic or Co-development PartnerFrench insurance federation providing expertise on cyber insurance and risk management.
• La Poste GroupeminorStrategic or Co-development PartnerFrench postal and logistics group contributing to physical and digital service delivery initiatives.
• SNCF GroupeminorStrategic or Co-development PartnerMajor French railway company participating in cybersecurity awareness and protection initiatives.
• Cloud TemplecoreTechnology or IntegrationCloud infrastructure provider hosting the platform's data in France, ensuring compliance with French data protection requirements.
• UGAP (Union des groupements d'achats publics)minorStrategic or Co-development PartnerFrench public procurement central body partnering to help public sector actors address cyber risk through the platform.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• BSI (Bundesamt für Sicherheit in der Informationstechnik): Germany's federal cybersecurity agency, providing national cyber defense, citizen guidance, and incident response. Functionally parallel to the combined role of ANSSI and Cybermalveillance.gouv.fr in France, with strong public-service mandate.
• CrowdStrike: Global enterprise cybersecurity leader providing endpoint protection, threat intelligence, and incident response. Comparable as a high-end cybersecurity services and platform provider; not a victim-assistance peer directly, but representative of the enterprise scale and capability bar the platform's ExpertCyber network aspires to channel users toward.
• Gen Digital (NortonLifeLock): Global consumer cybersecurity leader (Norton, Avast, LifeLock brands) serving hundreds of millions of users with antivirus, identity protection, and scam assistance. Comparable in end-user cybersecurity service delivery, though commercially oriented versus Cybermalveillance.gouv.fr's public-service model.
• NCSC (UK National Cyber Security Centre): The UK's national cybersecurity authority, a public-sector counterpart providing incident response guidance, threat intelligence, and public-facing cybersecurity resources. Comparable in mission scope (national cyber defense and public guidance) but broader in technical mandate than Cybermalveillance.gouv.fr.
• CISA (Cybersecurity and Infrastructure Security Agency): US federal agency leading national cybersecurity, offering public guidance, threat alerts, and incident coordination. While much larger in scope, CISA's Stop.Think.Connect. campaign and public reporting pathways parallel Cybermalveillance.gouv.fr's awareness and victim-assistance work.
• ANSSI (Agence Nationale de la Sécurité des Systèmes d'Information): France's national cybersecurity agency, a close institutional partner of Cybermalveillance.gouv.fr. ANSSI handles CERT-FR technical operations and national cyber defense, whereas Cybermalveillance.gouv.fr focuses on victim assistance and prevention — together forming the French national cybersecurity assistance stack.

Direct peers

• Orange Cyberdefense: France's largest pure-play cybersecurity services provider and a core member/strategic partner of Cybermalveillance.gouv.fr. Orange Cyberdefense delivers MSSP, incident response, and threat intelligence to enterprises — many via ExpertCyber referrals from the platform — making it both peer and partner.
• Action Fraud (UK): UK's national fraud and cybercrime reporting center, serving a closely analogous victim-assistance function for the British public. Both platforms triage cyber incidents, provide guidance, and coordinate with law enforcement, making them the most direct cross-border functional peer.
• BBB Scam Tracker: US-based nonprofit scam-reporting and consumer protection service run by the International Association of Better Business Bureaus. Closely comparable function: crowdsourced cyber/fraud incident reporting, public scam data, and victim guidance — a direct functional mirror outside government.

Emerging players

• Have I Been Pwned: Independent breach-notification service allowing users to check compromised credentials. Comparable as a public-facing cybersecurity utility that drives user awareness and remediation — adjacent in mission though narrower in scope than the platform's full victim-assistance flow.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cybervictimes
• YouTubeyoutube.com/channel/UCUgM0yXQTFlRazDekiF6Mkg
• Facebookfacebook.com/cybervictimes
• LinkedInlinkedin.com/company/cybermalveillancegouvfr
• Instagraminstagram.com/cybermalveillance_gouv

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Cybermalveillance.gouv.fr