Health Access MN

What Health Access MN does

Health Access MN is a Minnesota-based nonprofit organization founded in 2013 by public interest attorneys to help Minnesotans enroll in health insurance coverage through MNsure, the state's Affordable Care Act marketplace. The organization provides free, one-on-one enrollment assistance delivered by MNsure-certified navigators across Medical Assistance, MinnesotaCare, and private Qualified Health Plans (QHPs). Services are offered by phone, video conference, and in-person at community partner locations spanning the Twin Cities Metro and Southeast Minnesota regions, with two dedicated regional phone lines. Bilingual navigator capacity in Spanish and Amharic supports outreach to Latino and East African immigrant communities, and the staff roster includes a Navigator Program Director and approximately seven navigators, overseen by President Maureen O'Connell.

The organization's core products and services are: (1) Enrollment Assistance Services — free step-by-step application and renewal help for MNsure programs; (2) Navigator Services — ongoing guidance and coverage maintenance; (3) Partnerships and Consulting Services — custom outreach and enrollment support for community organizations, county agencies, and small businesses; and (4) Resources and Educational Materials — appointment preparation guides, follow-up documentation, and renewal resources. Health Access MN does not develop or sell proprietary technology products; service delivery is human-mediated and operates against the MNsure exchange platform.

The business model is grant-funded: Health Access MN is one of MNsure's first and largest navigator grantees, receiving navigator grant funding as its primary revenue stream. All client-facing services are provided at no charge, consistent with ACA navigator program requirements. The go-to-market motion is community-led and partner-driven, relying on MNsure's official partner referral channel and a network of more than a dozen community organizations — public libraries, homeless shelters, county human services offices, workforce centers, addiction treatment providers, and Latino and immigrant-serving organizations — to generate warm referrals into navigator appointments.

Name

Health Access MN

Legal name

Health Access MN

Website

https://healthaccess.mn

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Health Access MN is a Minnesota nonprofit that provides free, MNsure-certified navigator enrollment assistance for Medical Assistance, MinnesotaCare, and private Qualified Health Plans to individuals and families in the Twin Cities Metro and Southeast Minnesota regions.

Ownership category

akta.pro rank

Product category

Health Insurance Enrollment Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624)

SIC

Services-Social Services (8300)

akta.pro primary industry

Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

akta.pro secondary industry

Patient Advocacy, Navigation & Access to Care (BPAGACAH)

Keywords

• Health insurance enrollment
• Navigator assistance
• Mnsure certification
• Medical assistance enrollment
• Health coverage outreach

Headquarters

HQ city

Saint Paul

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

1. Grant Funding: Health Access MN operates as a nonprofit organization funded through MNsure navigator grants. The organization was one of MNsure's first and largest navigator grantees. Services are provided free of charge to all clients.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Health Access MN is a Minnesota-based nonprofit that provides free, MNsure-certified navigator services to help individuals and families enroll in Medical Assistance, MinnesotaCare, and private Qualified Health Plans (QHPs) through the MNsure exchange. Services are delivered via phone, video conference, and in-person appointments at community partner locations across the Twin Cities Metro and Southeast Minnesota. The organization also provides partnerships and consulting services for community organizations, agencies, and small businesses seeking to help their clients or employees understand and enroll in health coverage.

Product overview

Health Access MN is a nonprofit organization offering free enrollment assistance services for health insurance programs available through Minnesota's state exchange (MNsure). The core offering consists of Navigator Services provided by MNsure-certified navigators who guide individuals and families through applications and renewals for Medical Assistance, MinnesotaCare, and private Qualified Health Plans. The organization also provides Partnership and Consulting Services for organizations seeking to assist their clients or employees with health coverage enrollment. Supporting these services are Resources and Educational Materials including forms, guides, and handouts to help clients prepare for appointments and manage their coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• Enrollment Assistance Services Free MNsure-certified navigator services providing step-by-step assistance with applications and renewals for Medical Assistance, MinnesotaCare, and private Qualified Health Plans (QHPs) through MNsure.org, delivered to Minnesota individuals and families via phone, video, and in-person appointments.
• Navigator Services MNsure-certified navigators who help individuals and families understand their health coverage options, guide them through complex enrollment processes, and assist with ongoing coverage maintenance through Medical Assistance, MinnesotaCare, and Qualified Health Plans.
• Partnerships and Consulting Services

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered minor and core.

• Common GroundminorStrategic or Co-development PartnerAddiction treatment provider partner. Health Access MN provides targeted outreach and enrollment assistance for the populations Common Ground serves.
• Comunidades Organizando el Poder y la Acción Latina (COPAL)minorStrategic or Co-development PartnerLatino community organization. Partnership for targeted outreach and health insurance information for Latino populations.
• Dakota County Workforce CenterminorStrategic or Co-development PartnerCounty workforce center providing employment services. Offers on-site enrollment assistance and warm referrals for workforce clients needing health coverage.
• Dodge-Fillmore-Olmsted County Community CorrectionsminorStrategic or Co-development PartnerCounty corrections department. Provides enrollment assistance for individuals involved with the corrections system.
• Freeborn County Human ServicesminorStrategic or Co-development PartnerCounty human services agency in Southeast Minnesota. Partnership for providing enrollment assistance to county residents.
• The HeightsminorStrategic or Co-development PartnerCo-occurring residential treatment program for women. Health Access MN provides on-site enrollment assistance for program residents.
• Hennepin County Library - Minneapolis CentralminorStrategic or Co-development PartnerMajor public library in Minneapolis. Hosts navigator appointments and provides health insurance information to library patrons.
• Minnesota Prairie County Alliance - Steele County Human ServicesminorStrategic or Co-development PartnerCounty alliance providing human services in Steele County. Partnership for enrollment assistance for county residents.
• Olmsted County Family Support & AssistanceminorStrategic or Co-development PartnerCounty family support agency in Olmsted County. Provides enrollment assistance and warm referrals for families needing health coverage.
• Rochester Public LibraryminorStrategic or Co-development PartnerPublic library in Rochester, Minnesota. Hosts navigator appointments and provides health insurance information resources.
• Ramsey County Library - Maplewood & RosevilleminorStrategic or Co-development PartnerRamsey County Library branches in Maplewood and Roseville. Provide space for navigator appointments and health insurance information.
• St. Paul Public Library - George Latimer Central (Community Resource Outreach Program)minorStrategic or Co-development PartnerMain branch of St. Paul Public Library with Community Resource Outreach Program. Hosts navigator appointments and provides health insurance resources.
• Union Gospel MissionminorStrategic or Co-development PartnerFaith-based homeless shelter and service provider. Health Access MN provides targeted outreach and enrollment assistance for homeless populations.
• Winona County Department of Human ServicesminorStrategic or Co-development PartnerCounty human services department in Winona County. Partnership for providing enrollment assistance to county residents.
• MNsurecoreStrategic or Co-development PartnerMNsure is Minnesota's health insurance exchange created under the Affordable Care Act. Health Access MN is one of MNsure's first and largest navigator grantees and official partners, providing certified navigator services for enrollment assistance.

Scale indicators2 records

Recent moves6 records

Expansion highlights2 records

Others

• InsureKidsNow.gov: InsureKidsNow.gov is the federal initiative connecting families to Medicaid and CHIP enrollment assistance through local connectors and navigators. It is conceptually adjacent to Health Access MN's enrollment-mission even though it is a federal program.
• MNsure: MNsure is Minnesota's official health insurance exchange and Health Access MN's primary grant funder and official partner. While not a competitive peer, MNsure defines the policy, certification, and funding framework within which Health Access MN operates.

Direct peers

• County Human Services Departments (e.g., Dakota County, Freeborn County Human Services): County Human Services agencies in Minnesota — including several existing Health Access MN partners — also provide health coverage application and renewal assistance. They are the closest direct functional peers delivering enrollment help to Minnesotans, partly in partnership with Health Access MN and partly as adjacent providers.
• United Way 211: United Way 211 is a nationwide free, confidential referral and information service that helps individuals access health and human services including health coverage. It is comparable as a community-led, navigator-style service bridging residents to public benefits.
• Legal Aid Service / Mid-Minnesota Legal Aid: Mid-Minnesota Legal Aid and similar legal aid organizations provide public-interest legal services including health benefits advocacy and appeals. They share Health Access MN's founding DNA as public-interest attorney-led organizations expanding access to coverage.
• SHIP (State Health Insurance Assistance Programs): SHIP is the federally funded national network of state-level Medicare counseling and enrollment assistance; while Medicare-focused, its federally certified counselor / navigator operating model parallels Health Access MN's exchange-navigator function.

Regional players

• Pennie: Pennie is Pennsylvania's state-based health insurance marketplace, operating a navigator and enrollment-assistance ecosystem analogous to MNsure. While it serves a different state, its navigator partner model is structurally parallel to the role Health Access MN plays within the Minnesota exchange.
• Washington Healthplanfinder: Washington Healthplanfinder is Washington's state health insurance exchange with its own navigator and lead organization network. It provides a structurally similar state-funded navigator model for comparison.
• Connect for Health Colorado: Connect for Health Colorado is Colorado's state health insurance exchange, with a certified assistance site / navigator network similar in structure to MNsure's. It exemplifies the state-exchange navigator ecosystem in which Health Access MN operates.

Broad incumbents

• Covered California: Covered California is the largest state-based ACA marketplace and operates with certified enrollment counselors, navigators, and agents. While much larger in scale, it parallels the navigator-channel ecosystem of which Health Access MN is a part.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/healthaccessmn

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Access MN