myhomecare.ie

What myhomecare.ie does

Myhomecare is an Irish homecare services provider established in 2006 and headquartered in Dundalk, operating as a subsidiary of Servisource Recruitment within the CPL Group. It is a Health Service Executive (HSE) recognised national supplier delivering care across all Regional Health Areas through five regional offices in Dundalk, Dublin, Galway, Limerick, and Cork. The company employs approximately 350 staff, comprising administrative personnel and homecare workers, and operates an in-house Care Academy delivering QQI Level 5 accredited training.

The company's service portfolio spans core personal care, domestic home help, paediatric care (including tracheostomy), palliative care, dementia care, disability care, oncology care, chronic illness management, reablement, and a Rapid Response Programme that begins care within 24 hours of hospital assessment. It also operates the Comfort Plan package and the Circle of Care App, which provides appointment reminders, low-intensity exercise programmes, and medication alerts. Underlying delivery is supported by the proprietary One Touch Technology Bookings System for scheduling and remote care management, with clinical oversight from Clinical Nurse Managers across all regions.

Myhomecare generates revenue through managed care services billed by care hours and service type, funded via HSE Home Care Packages, private health insurance (notably through the Irish Life Health partnership for postnatal and post-operative benefits), tax relief schemes of up to 41%, and direct private family payments. A secondary revenue stream comes from training services delivered through the Care Academy. The company holds JCI Gold Seal accreditation (only one of 24 globally and the only such agency in Ireland in its sector), alongside ISO 9001, ISO 27001, ISO 14001, ISO 45001, PHECC, and All Star Business accreditations.

Name

myhomecare.ie

Legal name

Myhomecare.ie

Website

https://myhomecare.ie

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

51–100 employees

Short description

Myhomecare is an Irish HSE-recognised homecare services provider, established in 2006 and headquartered in Dundalk, delivering personal care, nursing, palliative, paediatric, and dementia services to elderly, disabled, and chronically ill clients across five regional offices nationwide.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Health Clinical Care Coordination & Case Management (HSABACAO)

Keywords

• Home care services
• Home nursing care
• Paediatric homecare
• Palliative care services
• Postnatal home support

Headquarters

HQ city

Dundalk

HQ country

Ireland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Homecare Services Revenue: Direct revenue from providing homecare services including home care support, domestic home help, paediatric care, palliative care, and nursing services. Services are billed based on care hours and service type. Revenue comes from HSE funding packages, private health insurance reimbursements (Irish Life Health), tax relief schemes, and direct private payments from families.
2. Training and Academy Services: The Care Academy offers QQI Level 5 accredited healthcare courses with subsidised training for those seeking QQI Level 5 accreditation, generating revenue from training services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Myhomecare provides in-home care services across Ireland, ranging from companionship and domestic home help through to specialist nursing care for paediatric, palliative, dementia, disability, oncology, and chronic illness patients. Services are delivered by employed nurses and healthcare assistants under Clinical Nurse Manager oversight, packaged as custom care plans (including the Comfort Plan) and complemented by the One Touch bookings platform, Circle of Care App, and a QQI Level 5 Care Academy training programme.

Product overview

Myhomecare is a HSE-recognised national supplier of homecare services established in 2006, providing a comprehensive portfolio of care services across Ireland. The core offering consists of home care support services, domestic home help, and specialised clinical care including paediatric care, palliative care, dementia care, and disability care. Services range from basic home help and befriending to advanced nursing care and hospital discharge support. The company also offers the Comfort Plan as a structured care package with access to technology tools including the Circle of Care App for client reminders and the One Touch Technology bookings system for service coordination. The Care Academy provides training and professional development for staff. All services are delivered by qualified nurses and healthcare assistants, with clinical oversight from nurse managers, and are coordinated through regional offices nationwide.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Care Support Services Holistic home care support services including coordination of medical supplies and access to a multidisciplinary primary care team, for clients needing professional care at home.
• Domestic Home Help Tailored domestic support including cleaning, ironing, dusting, vacuuming, meal preparation, shopping, and household errands for clients needing household assistance.
• Paediatric Care Specialist community care for children with special needs, infants and children with tracheostomy, and complex care requirements, available from 2 hours up to 24 hours.
• Palliative Care End-of-life care providing best quality of life for terminally ill patients and their families, including pain management, emotional support, and bereavement care, from 1 hour up to 24 hours daily.
• Dementia Care Specialised person-centred dementia care delivered by trained staff who understand the condition and support clients to live well with dignity at home.
• Respite Care Temporary care services providing relief for family caregivers while ensuring their loved one continues receiving quality care.
• 24 Hour Care Continuous round-the-clock care for individuals requiring ongoing support and supervision in their own home.
• Assisted Living Comprehensive support services enabling individuals to live independently at home with appropriate care and assistance.
• Rapid Response Programme Emergency response service providing rapid community intervention to support hospital discharge and prevent admission, with care commencing within 24 hours of hospital assessment.
• Tracheostomy Homecare Specialised community care for infants and children with tracheostomy, delivered by qualified nurses with ongoing clinical training.
• Prenatal & Postnatal Care Maternity support services including postnatal domestic help, breastfeeding support, and midwifery assistance for new mothers and families.
• Disability Care Personalised care and support services for individuals with disabilities, promoting independence and quality of life at home.
• Oncology Care Specialised support for individuals undergoing cancer treatment, assisting with daily activities and symptom management.
• Diabetes Care Care and support for individuals managing diabetes, including monitoring and assistance with daily management.
• Chronic Illness Management Ongoing support and care for individuals living with chronic health conditions, helping them manage symptoms and maintain quality of life at home.
• Reablement Short-term intervention focused on helping individuals regain independence and skills following illness, hospitalisation, or life changes.
• Comfort Plan A comprehensive care package providing reassurance, continuity, and high-quality care with access to the Circle of Care App and 24/7 Call Centre Support.
• Care Academy Training and career progression platform offering QQI Level 5 accredited healthcare courses, professional development, and upskilling opportunities for care workers and aspiring carers.

Quantifiable outcome

• 91% of clients would and have recommended Myhomecare to others
• +2 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Irish Life HealthcoreChannel Partner/ Reseller/ Distributor · 12 June 2018Irish Life Health partnership provides Myhomecare as a covered provider for postnatal domestic support, home early support, and post-operative home help benefits for eligible Irish Life Health members. Services include midwife visits, breastfeeding support, and domestic household assistance for new parents and post-surgery patients.
• HSE (Health Service Executive)coreStrategic or Co-development PartnerMyhomecare is a HSE recognised national supplier of homecare services. The HSE refers clients through Home Care Packages and public health nurse referrals. Myhomecare accepts HSE funding to provide care services across all RHA areas.
• HIQAminorStrategic or Co-development PartnerHealth Information and Quality Authority - regulatory and quality improvement body for health and social care services in Ireland. Listed as a partner/organisation providing guidance and standards.
• TuslaminorStrategic or Co-development PartnerChild and Family Agency - responsible for improving well-being and outcomes for children. Listed as a partner organisation providing child protection guidance through Children First training.
• Children's Health Ireland (CHI)minorStrategic or Co-development PartnerChildren's Health Ireland provides paediatric care services. Listed as a partner organisation in the homecare network.
• Enable IrelandminorStrategic or Co-development PartnerDisability service provider providing services to children and adults with disabilities. Listed as a partner organisation supporting individuals with disabilities.
• CFL South EastminorStrategic or Co-development PartnerCommunity and family support organisation in the South East region. Listed as a partner organisation.
• Home and Community Care Ireland (HCCI)coreStrategic or Co-development PartnerMyhomecare is a member of HCCI association which is the only association representing the Homecare provider sector in Ireland. HCCI advocates for the homecare industry and holds annual awards.
• Professional Institute of Care Providers (PICP)minorStrategic or Co-development PartnerProfessional institute for care providers. Myhomecare is a member of PICP for professional development and standards.
• Servisource RecruitmentcoreOthersParent company (Part of CPL Group) that established Myhomecare in 2006. Provides corporate support, recruitment infrastructure, and administrative services to Myhomecare operations.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Home Instead Senior Care Ireland: Home Instead is a large multinational homecare franchise operating across Ireland, providing companionship, personal care, and dementia support to elderly clients in their homes. It is a direct competitor to Myhomecare with overlapping service lines, HSE engagement, and target customer segments.
• Bluebird Care Ireland: Bluebird Care operates a nationwide Irish franchise network providing homecare, dementia care, and personal support services. It directly competes with Myhomecare on HSE contracts, private-pay home help, and specialist care offerings across Ireland.
• Right at Home Ireland: Right at Home is an international homecare franchise with multiple Irish locations offering personal care, companionship, dementia, and specialist care services. It is a direct peer to Myhomecare given overlapping elderly homecare positioning and HSE relationships.
• Comfort Keepers Ireland: Comfort Keepers is an Irish homecare provider offering personal care, dementia care, respite, and end-of-life support services nationwide. It competes directly with Myhomecare for elderly clients and private-pay homecare hours across Ireland.
• Irish HomeCare (Trinity Care): Irish HomeCare is one of Ireland's largest homecare providers, supplying HSE-funded home support hours and private homecare across multiple counties. It is a direct competitor to Myhomecare in both public and private-pay homecare segments.
• Mowlam Healthcare: Mowlam Healthcare operates nursing homes and homecare services across Ireland with a focus on elderly and dementia care. Its homecare division competes directly with Myhomecare for HSE home support packages and dementia clients.
• The Care Team Ireland: The Care Team is an Irish homecare provider offering personal care, dementia, palliative, and disability support services with HSE and private client bases. It is a comparable peer given overlapping service portfolio and Irish market focus.
• Connected Health (Ireland/UK): Connected Health is a technology-enabled homecare provider operating across Ireland and the UK with HSE contracts and private clients. It is comparable to Myhomecare given its focus on home-based care delivery and adoption of digital care management tools.

Others

• Home and Community Care Ireland (HCCI): HCCI is the industry association representing homecare providers in Ireland and runs the annual HCCI Home Care Awards. It is thematically relevant as Myhomecare is an HCCI member and operates in the same sector ecosystem.
• Servisource Recruitment (CPL Group): Servisource Recruitment is the parent company of Myhomecare and part of the CPL Group, providing healthcare staffing infrastructure and corporate services. It is an ecosystem/parent participant rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/myhomecare_ie
• Facebookfacebook.com/myhomecare
• LinkedInlinkedin.com/company/2503516

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about myhomecare.ie