What Lazos does

Lazos S.A. is a privately held Chilean IT services company headquartered in Temuco that develops, maintains, operates, supports and hosts information systems and web applications for primarily public-sector clients. Its core offering is a set of proprietary management systems — correspondence (SGC), human resources (SGRH), inventory and warehouse (SGIB) and the unified Intragob platform — designed for Chilean government workflows, complemented by a workflow automation engine, business intelligence module, and an AI-powered Chatbot IA service. The company also delivers multi-cloud hosting (OCI, Azure, AWS, GCP, IBM Cloud, Veeam) with self-serve SMB tiers (MiPyme, Empresa, Gran Empresa) through its extranet portal, alongside custom web software development, technical consulting (database, server, network, cybersecurity), and IT staff outsourcing.

Lazos monetizes through a mix of recurring subscription revenue (SaaS licenses, AI chatbot and cloud hosting) and project-based professional services (custom development, consulting, outsourcing). Its go-to-market relies on a hybrid motion: enterprise field sales targeting government institutions through active Convenio Marco framework agreements (most recently Bid 2239-1-LR22) plus direct enterprise sales for private-sector clients, with self-serve online provisioning for smaller hosting customers. The company employs more than 40 engineers and technicians, holds Scrum Master, ITIL and RedHat certifications, and serves a logo base of roughly 18+ public-sector entities including ministries, municipalities, regional governments, public universities and state enterprises, plus a long tail of SMB hosting clients.

Name

Lazos

Legal name

Lazos S.A.

Website

https://lazos.cl

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Lazos S.A. is a Chilean IT services company headquartered in Temuco that builds proprietary administrative management systems, multi-cloud hosting, and AI chatbot solutions primarily for Chilean government institutions and, secondarily, private enterprises and SMB hosting customers.

Ownership category

akta.pro rank

Product category

IT Services and Custom Software Development

NAICS

Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

akta.pro secondary industries

Core HR & HRIS (BPACAPAA), HRIS/HCM Implementation & EOR Platform Services (BPACAHAJ), Captive/Global In-House Center (GIC) Setup & Managed Services (BPAEAMAK)

Keywords

• Custom software development
• Cloud hosting services
• Administrative process automation
• Government IT services
• IT staff outsourcing

Headquarters

HQ city

Temuco

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. Software Development Services: Custom web software development for intranet/extranet, management systems, and reporting for government and private sector clients. Services include development, maintenance, operation, support, and hosting of information systems and web applications.
2. Cloud Hosting Services: IaaS and PaaS offerings providing cloud infrastructure, exclusive virtual machines, high-availability solutions, monitoring, backups, and business continuity services.
3. Technical Consulting: Expert consulting services covering database administration, server administration, network management, massive publications, high availability, and cybersecurity.
4. AI Chatbot Services: Customized AI chatbot implementation and ongoing service for customer interaction automation.
5. Software Licenses: System licenses for correspondence management, HR management, and inventory/warehouse management, available as SaaS for public institutions.
6. IT Staff Outsourcing: Provision of specialized IT professionals including support technicians, software engineers, and IT service engineers for project-based or permanent staffing.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Lazos S.A. develops, maintains, operates, supports, and hosts custom web software and proprietary management systems for Chilean government institutions and private enterprises. Its portfolio includes four core management systems (correspondence, human resources, inventory/warehouse, and AI chatbot) delivered individually or via the unified Intragob platform, complemented by cloud hosting (IaaS/PaaS), intelligent systems (AI/ML), custom web development, technical consulting, and IT staff outsourcing services.

Product overview

Lazos is a Chilean IT services company offering a portfolio of proprietary software products alongside professional technology services. The core product line consists of four integrated management systems — Chatbot IA, Sistema de Gestión de Correspondencia (SGC), Sistema de Gestión de Recursos Humanos (SGRH), and Sistema de Gestión de Inventarios y Bodega (SGIB) — which are available both as standalone products and as modules within the unified Intragob platform for public and private institutions. These are complemented by intelligent systems (Sistemas Inteligentes) leveraging AI/ML, a web-based Workflow engine for process automation, business intelligence tools, and cloud hosting (IaaS/PaaS) services. Professional services include custom web software development, technical consulting (database, server, network, cybersecurity), and IT staff outsourcing.

Differentiator

Problem solved

Functional benefit

Products and services

• Chatbot IA

Quantifiable outcome

• 10+ years of experience serving government institutions with high-complexity projects
• +1 more outcomes

Named customers19 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature7 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CEIS UFROcoreStrategic or Co-development PartnerStrategic partner linked to Universidad de La Frontera (UFRO), supporting technology development and innovation in the Araucanía region. CEIS (Centro de Estudios e Investigación en Sistemas) provides academic and research collaboration.
• FUDEA UFROcoreStrategic or Co-development PartnerFundación de Desarrollo Educacional y Tecnológico La Araucanía - Educational and technological development foundation affiliated with UFRO. Collaborates on innovation and technology transfer projects.
• IDER UFROminorStrategic or Co-development PartnerInstituto de Desarrollo Regional affiliated with Universidad de La Frontera, supporting regional development through technology initiatives.
• NIS ChileminorChannel Partner/ Reseller/ DistributorChilean technology partner involved in distribution and channel relationships for technology products and services.

Scale indicators5 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Softland: Softland is a Latin American ERP, HR and management software publisher with strong Chilean presence. Its HR/ERP suite overlaps directly with Lazos' Intragob and SGRH/SGIB products, and it serves similar SMB and enterprise customers in the same geographic market.
• Defontana: Defontana is a Chilean cloud ERP and business management software provider (accounting, inventory, HR, payroll). It competes head-on with Lazos' Intragob platform and SGC/SGRH/SGIB products, targeting the same Latin American SMB and enterprise segments with comparable SaaS delivery.
• Buk: Buk is a Chilean cloud-based HR and payroll management SaaS platform serving SMBs and enterprises. It directly competes with Lazos' Sistema de Gestión de Recursos Humanos (SGRH) in the Chilean HR software market, with overlapping customer profiles (Chilean companies needing cloud HR) and similar subscription-based delivery model.
• Ifx Networks: Ifx Networks is a Latin American cloud and managed services provider offering IaaS/PaaS, data center and connectivity services. It competes with Lazos' Servicios Cloud (IaaS/PaaS) line across the same Chilean and regional customer base, including government-adjacent clients.

Broad incumbents

• Accenture Chile: Accenture is a global professional services firm with a Chilean practice providing IT consulting, cloud migration, and systems integration. It competes for the same Chilean government and enterprise modernization contracts as Lazos, but at much larger scale and scope.
• Infosys Chile: Infosys is a global IT services and consulting company with Latin American operations including Chile. It competes for the same enterprise digital-transformation and managed services contracts as Lazos, with much larger scale and global delivery centers.
• Globant: Globant is a large Latin American-headquartered IT services and digital transformation company with significant Chilean operations. It competes with Lazos for digital-transformation, cloud, and AI/ML engagements, but operates globally and at much larger scale.
• Tata Consultancy Services (TCS) Chile: TCS is a global IT services, consulting and business solutions firm with Chilean presence. It targets the same government and enterprise IT services and modernization RFPs as Lazos, with global delivery capability Lazos lacks.
• NTT Data Chile: NTT Data (including former Everis) is a global IT services and systems integration firm with operations in Chile. It competes with Lazos for Chilean government framework agreements and large enterprise IT services contracts, but with a much broader portfolio and significantly larger headcount.

Emerging players

• Movimiento Digital (Chilean IT firm): Movimiento Digital is a Chilean digital services and software development firm offering web, mobile and cloud solutions to public and private sector clients. It is an emerging local competitor to Lazos' custom software development and government digitalization services in Chile.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/lazos_sa
• Facebookfacebook.com/lazos.sa
• LinkedInlinkedin.com/company/lazos-s-a-

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lazos