Port Cities Indonesia

What Port Cities Indonesia does

Port Cities Indonesia (Portcities) is an IT consulting firm specializing exclusively in the implementation, customization, integration, and ongoing support of Odoo, an open-source enterprise resource planning (ERP) platform. The firm offers tiered implementation services — Standard for small businesses, Custom for SMEs, and Advanced for large enterprises — covering business analysis, configuration, data migration, deployment, and training. Its portfolio spans Odoo modules for accounting, CRM, sales, manufacturing, payroll, e-commerce, and marketing automation, delivered across five named industry verticals: retail, manufacturing, services, distribution, and agriculture. Portcities is organized around three integration points with the Odoo ecosystem: it is a certified Odoo Gold Partner, it resells Odoo Enterprise licenses on a per-user-per-month subscription, and it resells this through a hybrid distribution model of direct enterprise sales plus a self-service cloud hosting platform (Run-Odoo.com).

The company's revenue model combines professional services (one-time implementation and upgrade revenue) with recurring streams (Odoo Enterprise license resale, tiered SLA-based helpdesk support, functional support subscriptions, and software warranty). Two proprietary products extend the standard Odoo footprint: DACO (a data connector / integration platform with 200+ prebuilt connectors, designed for distributed Odoo architecture and high-volume data processing) and PurpleCloud (a managed PaaS hosting platform across 37 data centers, with 99.99% uptime SLA on AWS/DigitalOcean/Cloudflare infrastructure). A specialized DACO Retail module targets high-volume POS environments supporting up to 10,000 concurrent POS terminals.

Portcities serves more than 350 clients across 11 country offices on four continents (Asia, Oceania, Americas, Europe) with a team of 200+ Odoo experts. Notable enterprise customers include Carrefour (Mongolia franchise), allnex, Mitsubishi Chemical Indonesia, Veolia, Grab, Gojek, AEON, and Tenzing Pacific Insurance. The firm was recognized as APAC's top Odoo partner for four consecutive years (2019-2022) and expanded into Europe via a merger with Phidias in France. Note: firmographics list year_founded as 1997, while company materials and the company history block establish Indonesia operations as 2015; the operative entity date for the current Portcities brand is 2015.

Name

Port Cities Indonesia

Legal name

Portcities

Website

https://portcities.net

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

101–250 employees

Short description

Port Cities Indonesia is an IT consulting firm and certified Odoo Gold Partner that implements, customizes, integrates, and supports Odoo ERP solutions across retail, manufacturing, services, distribution, and agriculture industries, serving 350+ clients through 11 country offices.

Ownership category

akta.pro rank

Product category

ERP Implementation & IT Consulting Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Facilities Management Services (541513)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB)

Keywords

• ERP implementation services
• Odoo consulting
• Cloud hosting solutions
• System integration platform
• Business process automation

Headquarters

HQ city

Jakarta

HQ country

Indonesia

HQ region

Asia

Offices9 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Odoo Implementation Services: Professional services for implementing Odoo ERP solutions. Includes business analysis, solution design, configuration, data migration, deployment, and training. Offered in three tiers: Standard (small business), Custom (SME), and Advanced (enterprise).
2. Odoo Software Licensing: Resale of Odoo Enterprise licenses. Odoo license costs range from $8.70 to $47.70 per user per month depending on country and selected plan. Also offers Community edition which is free.
3. Cloud Hosting Services: Managed Odoo cloud hosting through PurpleCloud PaaS. Turn-key solutions for SMEs (starting from Run-Odoo.com) and premium AWS-based hosting for large enterprises with 99.99% uptime guarantee.
4. Support & Maintenance Services: Ongoing support services including helpdesk support (SLA-based with 4 levels), functional support (hourly), software warranty, and cloud monitoring. Pricing varies by SLA level and service selection.
5. Odoo Upgrade Services: Version upgrade services for migrating from older Odoo versions to newer releases, including system analysis, core upgrade, testing, and user training.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Portcities is an IT consulting specialist delivering end-to-end Odoo ERP implementation, customization, and managed services. The company provides business analysis, solution implementation (Standard, Custom, and Advanced tiers), proprietary integration platforms (DACO), managed cloud hosting (PurpleCloud), and tiered post-implementation support. Offerings are tailored for SMBs through large enterprises across retail, manufacturing, services, distribution, and agriculture verticals.

Product overview

Port Cities Indonesia operates as an Odoo Gold Partner offering a comprehensive portfolio of products and services centered on Odoo ERP implementation and customization. The core offering consists of Odoo ERP - an all-in-one business management suite with integrated modules for accounting, payroll, sales, CRM, manufacturing, and marketing/e-commerce. Supporting the core platform are proprietary solutions including PurpleCloud (managed cloud hosting PaaS), DACO (large-data management and integration platform with 200+ connectors), and DACO Retail (high-volume POS processing). The company provides implementation services across three tiers: Standard (for small businesses), Custom (for SMEs), and Advanced (for enterprises), complemented by support services including helpdesk, functional support, software warranty, and Odoo upgrade services. Industry-specific solutions target Retail, Manufacturing, Services, Distribution, and Agriculture sectors, with custom modules developed for specialized agricultural operations. The platform is delivered through cloud hosting (Run-Odoo), system integration via DACO, and ongoing managed services.

Differentiator

Problem solved

Functional benefit

Brands

• PurpleCloud: Platform-as-a-service (PaaS) cloud hosting solution for Odoo ERP deployment.
• DACO (Data Connector)

Products and services

• Standard Odoo Implementation Fast-track implementation service for small businesses using standard Odoo functionalities. Provides cost-effective and quick setup with dedicated consultant guidance, covering core ERP modules for streamlining operations.
• Custom Odoo Implementation Tailored implementation service for growing SMEs with unique business needs. Uses a 6-step methodology including workflow customization, minimized-risk approach, and dedicated consultant support throughout the rollout.
• Advanced Odoo Implementation Enterprise-grade implementation for large or complex projects. Includes full data migration, security and compliance planning, architecture and infrastructure design, extensive testing, user training, and multi-company/multi-currency deployment.
• DACO (Data Connector) Proprietary large-data management and integration platform that connects Odoo with other software systems. Features 200+ prebuilt connectors, drag-and-drop interface design, ETL builder, route builder, and supports distributed architecture, complex data processing, big data, and high-volume transactions.
• DACO Retail Specialized Odoo POS application for high-transaction-volume retail environments. Can accommodate up to 10,000 connected live POS terminals, 5,000,000 SKUs, and up to 100 billion transactions per fiscal year.
• PurpleCloud PaaS Proprietary platform-as-a-service (PaaS) cloud hosting for Odoo ERP. Provides turn-key and premium hosting options with 37 data center locations worldwide, dedicated instances, Cloudflare security protection, automated backups, and 99.99% uptime guarantee for large enterprises.
• Run-Odoo Cloud Hosting Self-service managed Odoo cloud hosting through the Run-Odoo.com platform. Includes fixed monthly pricing plans (Value and Performance tiers), fast deployment with a few clicks, and automated setup for SMEs that want to deploy Odoo themselves.
• Helpdesk Support Ticket-based support service with four SLA levels (Standard, Pro, Premium, Ultimate). Offers response times from 9 hours for critical tickets down to 1 hour, including 24/7 coverage and hotline access at the Ultimate tier.
• Functional Support Hourly functional support service covering Odoo best practices, functional documentation, user training, and Level 1/2/3 support with senior experts. Offers 5-32% discount for prepaid subscriptions and an additional 15% discount for yearly payment.
• Software Warranty Post-implementation warranty covering unlimited bug fixes, incident management, performance optimization, system inspection reports, and penetration testing. Fixed price based on project complexity (0.5-1.5% of implementation cost).
• Odoo Upgrade Service

Quantifiable outcome

• 25% boost in productivity for SMEs that adopt ERP systems
• +4 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability1 record

Feature4 records

Partnerships

Three partnerships are on record, tiered core.

• AWS (Amazon Web Services)coreTechnology or IntegrationAWS provides the cloud infrastructure backbone for Portcities' premium PurpleCloud PaaS hosting solutions. AWS EC2 services ensure high availability with 99.99% guaranteed uptime for large enterprise Odoo deployments. Auto-scaling infrastructure according to schedules and workloads.
• DigitalOceancoreTechnology or IntegrationDigitalOcean serves as the cloud provider for Portcities' turn-key PurpleCloud hosting packages targeting SMEs. Provides infrastructure for development, staging, and production environments.
• OdoocoreTechnology or IntegrationOdoo is the core ERP platform that Portcities implements and supports as a Gold Partner. Portcities is the largest Odoo Partner worldwide with exclusive focus on Odoo solutions.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Akretion: France-based Odoo partner with deep technical expertise in Odoo development and integrations. Comparable as a European Odoo partner offering implementation, customization, and integration services.
• Vauxoo: Mexico-based Odoo Gold Partner serving Latin America and the US. Comparable as a leading regional Odoo partner with proprietary solutions and an enterprise implementation track record.
• Aktiv Software: US-based Odoo Gold Partner providing ERP implementation and consulting services. Comparable as a specialized Odoo partner with similar service portfolio and customer base.
• Captivea: France-headquartered Odoo Gold Partner delivering ERP implementation, integration, and support across multiple continents. Closely comparable as a global Odoo partner with similar service portfolio and multi-region presence.
• WillowIT: Belgium-based Odoo partner specializing in ERP implementations across Europe and globally. Comparable as a regional Odoo partner with similar implementation, customization, and support offerings.
• Synconics Technologies: India and US-based Odoo Gold Partner offering implementation services and custom modules globally. Comparable as an Odoo implementation partner targeting enterprise customers with similar consulting and integration services.
• Brainvire Infotech: US and India-based IT services company with a substantial Odoo practice. Comparable as an Odoo implementation partner offering consulting, customization, and integration services to enterprise clients.
• Bloopark: Switzerland-based Odoo partner specializing in web and ERP implementations. Comparable as a European Odoo Gold Partner offering implementation, customization, and hosting-adjacent services.
• Open Source Integrators: US-based Odoo partner focused on ERP implementations for manufacturing and distribution. Directly comparable as an Odoo Gold Partner delivering implementation and integration services to mid-market and enterprise customers.

Broad incumbents

• Odoo S.A. The creator and vendor of the Odoo ERP platform itself. Comparable as the foundational platform vendor whose strategic decisions (partner program, pricing, go-to-market) directly determine Portcities' economics.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/portcitiesinternational

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Port Cities Indonesia