Du-IT

Name

Du-IT

Legal name

Du-IT

Website

https://du-it.be

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

IT Managed Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Computer & Office Equipment (3570)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Virtual Desktop & Application Delivery (VDI/DaaS, Remote Apps) (BPAEAIAC)

Keywords

• IT managed services
• Remote IT support
• Cloud backup solutions
• Server monitoring services
• IT infrastructure supply

Headquarters

HQ city

Wuustwezel

HQ country

Belgium

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Server Support Contracts: Monthly subscription contracts at €60/month including remote support license, monitoring software, server backup monitoring, and periodic maintenance. Provides priority handling and no travel costs within 15km radius.
2. Remote Support Licenses: Annual licenses for unattended remote support: €25/year for single PC (with backup monitoring +€25), fixed remote support license €25/year for business installations.
3. Cloud Email Services: Office 365 Business Essentials at €60/year per mailbox (50GB), Google Apps starting at €50/year per mailbox. Includes domain email, calendar, contacts synchronization, 1TB online storage, and Skype for Business chat/video.
4. Managed Services: Outsourced IT management including monitoring, security, backup monitoring, and remote support. Can be customized per client need with flexible scope.
5. Hardware and Software Sales: Supply of PC's, laptops, servers, peripherals, networking equipment, firewalls, and NAS solutions from major vendors including HP, Synology.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Du-IT is a Belgian IT services firm that delivers comprehensive IT support, cloud email, backup, security, and managed services to self-employed professionals, freelancers, and small/medium businesses. The company resells and integrates third-party technology solutions (Microsoft Office 365, Google Apps, Veeam, Avast, Synology, Teamleader CRM) and combines them with remote support, 24/7 monitoring, on-site infrastructure services, and hardware supply.

Product overview

Du-IT is an IT services company (not a software product company) that provides a comprehensive portfolio of IT services and resells third-party cloud and hardware solutions to freelancers, self-employed professionals, and SMEs in Belgium. The core offering consists of cloud-based productivity tools (Microsoft Office 365 and Google Apps for Work for email, calendar, and collaboration), CRM software (Teamleader CRM as certified reseller), backup and disaster recovery solutions (Veeam, Acronis, Synology NAS), and security services (Avast Business, Symantec Endpoint Cloud, firewall management). These are complemented by managed services including 24/7 remote monitoring (RMM), remote support (via Splashtop), server support contracts, and IT infrastructure/hardware supply. The company operates on a hybrid model, offering both cloud solutions and traditional on-premise IT support, with services delivered both remotely and on-site.

Differentiator

Problem solved

Functional benefit

Products and services

• Exchange Online (Office 365 Business Essentials) Cloud-based email solution providing 50GB mailbox storage with custom domain support, synchronized email, calendar, and contacts across all devices, Exchange Server capabilities, and Skype for Business for online meetings, priced at €60/year per mailbox.
• Google Apps for Work Cloud productivity suite from Google offering email, calendar, contacts, and Google Drive storage across all devices, starting at €50/year per mailbox.
• Microsoft Office 365 Complete Microsoft productivity suite with always-current Office applications installable on up to 5 devices (PC, Mac, tablet, smartphone), available with or without cloud email.
• Teamleader CRM Cloud-based CRM application offering sales management, project planning, agenda, time registration, invoicing, ticketing, and VOIP integration on a single platform, including integrations with Belgian services like TrendsTop and Bpost.
• Cloud Backup Solutions Managed backup services implementing 3-2-1 backup strategy (3 copies, 2 different media, 1 off-site) with automated scheduling, monitoring, and testing, built on Veeam and Acronis technology.
• Security Solutions Comprehensive security offerings including firewall installation and management, antivirus (Avast Business, Symantec Endpoint Cloud), and antispam solutions for Exchange mail servers.
• Avast Business Antivirus Business antivirus solution from Avast offered as authorized reseller, including products for both home users (Windows and Mac) and businesses with server/network environments.
• Symantec Endpoint Cloud Cloud-based endpoint security solution for business environments, offered as reseller.
• Veeam Backup Datacenter and VM backup solution offered by Du-IT as a Pro Partner and reseller of Veeam products, including a free version for physical endpoints and supporting cloud backup capabilities.
• Acronis Backup Backup solution technology offered by Du-IT for cloud backup and disaster recovery services.
• Synology NAS Solutions Network-attached storage solutions distributed by Du-IT, frequently used as storage and backup media due to reliability and extensive capabilities.
• IT Infrastructure and Hardware Supply Supply and management of IT hardware including desktop PCs, laptops, ultrabooks, hybrid devices, tablets, servers, peripherals, networking equipment, NAS solutions, firewalls, and repairs.
• Remote Support Services Remote assistance via screen sharing using Splashtop technology. Offers attended support (pay-per-use, €10 plus €10 per 30 minutes) and unattended support (fixed license €25/year). Includes RMM agent for server monitoring.
• Remote Monitoring and Management (RMM) 24/7/365 monitoring of critical systems including disk/RAM usage, hardware, critical services, Exchange, and SQL, monitoring both physical and virtual servers to prevent downtime proactively.
• Server Support Contracts Monthly support packages at €60/month including remote support license, monitoring software, server backup monitoring, periodic maintenance, and priority handling for one physical host server (max 4 VMs).
• Managed Services Outsourced IT management covering backup monitoring, security, server monitoring, and remote support, allowing businesses to focus on their core operations without managing IT infrastructure; scope can be customized per client.

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Microsoft Office 365coreChannel Partner/ Reseller/ DistributorDu-IT is a reseller for Microsoft Office 365, offering Exchange Online cloud email solutions starting at €60/year per mailbox. They provide setup, migration, and ongoing management of Office 365 environments including email, calendar, contacts, and 1TB OneDrive storage.
• Teamleader CRMcoreChannel Partner/ Reseller/ DistributorDu-IT is a certified reseller of Teamleader CRM, described as the #1 CRM choice for SMEs in Belgium. Teamleader provides CRM, sales, project planning, agenda, time registration, invoicing, ticketing, and VOIP in one integrated platform. Du-IT markets this as a revolutionary Belgian cloud application.
• VeeamcoreChannel Partner/ Reseller/ DistributorDu-IT is a Pro Partner and reseller of Veeam products. Veeam is described as the largest player in datacenter and VM backup. Du-IT uses Veeam for customer backup solutions including cloud backup capabilities.
• AvastcoreChannel Partner/ Reseller/ DistributorDu-IT is an authorized reseller of Avast antivirus solutions. They offer both consumer products (Windows and Mac) and an extensive portfolio for business server and network environments.
• Google Apps for WorksupportingChannel Partner/ Reseller/ DistributorDu-IT can set up and maintain Google Apps for Work (G Suite) environments for customers. Starting at €50/year per mailbox, includes Gmail, calendar, contacts sync, and Google Drive storage as an alternative to Microsoft Office 365.
• SynologysupportingChannel Partner/ Reseller/ DistributorDu-IT distributes Synology NAS solutions, described as one of the biggest names in NAS. Synology devices are frequently used by Du-IT as storage and backup media due to their reliability and extensive capabilities.
• SplashtopsupportingTechnology or IntegrationDu-IT uses Splashtop for remote support solutions. They offer Splashtop SOS for attended remote support (on-demand without contract) and Splashtop Business for unattended remote support with fixed annual license.

Scale indicators2 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Cegeka: Large Belgian-headquartered IT services group offering managed services, cloud and infrastructure across Europe — broader incumbent operating in Du-IT's same Belgian SME/enterprise IT services space.
• Sopra Steria Belgium: European IT services firm with Belgian presence (formerly RealDolmen) offering managed infrastructure, cloud and end-user computing services — overlaps Du-IT on IT managed services delivery in Belgium.
• Computacenter: European IT infrastructure provider delivering managed services, workplace and cloud solutions to enterprise customers — comparable managed-services and infrastructure capability, but operating at a much larger scale and enterprise tier.
• Inetum: European IT services group with Belgian operations delivering managed services, infrastructure and application support — comparable in service portfolio but far broader in geographic and customer reach than Du-IT.
• Devoteam: European IT consulting and managed services firm with cloud, infrastructure and cybersecurity practices serving mid-market and enterprise clients — comparable managed-services and cloud-platform capability, but at much larger scale.
• Telenet: Belgian telecom operator offering business connectivity and managed services for Flemish SMEs — overlaps Du-IT in the Belgian SME managed-IT market as a much larger incumbent.
• Proximus: Belgium's incumbent telecom increasingly bundling managed IT, cloud and security services for SMEs and large enterprises — competes with Du-IT for the same Flemish business customer base, but at vastly greater scale.

Direct peers

• Tobania: Belgian IT services provider offering managed services, cloud solutions and Microsoft-centric IT support to Belgian businesses — overlaps Du-IT on Microsoft Office 365 reselling, managed services and SME customer base.
• Easi: Belgian IT services and software company focused on SMEs and SMBs, offering managed IT, cloud and productivity solutions — directly comparable to Du-IT's Flemish SME segment and reseller-led business model.

Regional players

• Ordigi: Belgian managed-IT services provider focused on SMEs with cloud, backup and infrastructure offerings — comparable SME managed-IT value proposition to Du-IT and operating in adjacent Belgian/Flemish territory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/visitduit
• LinkedInbe.linkedin.com/in/jeroendugernier

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Du-IT