City of Spokane
City of Spokane is the municipal government of Spokane, Washington (since 1881), providing utilities, public safety, transportation, parking, permitting, parks, and community services to city residents and visitors via the My Spokane 311 portal and physical service centers.
- Company typePublic
- Founded1881
- HeadquartersSpokane, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What City of Spokane does
The City of Spokane is the municipal government of Spokane, Washington (incorporated as a city in 1881), providing a comprehensive suite of public services to city residents, businesses, and visitors. Core service areas include Police, Fire, Public Works, Parks & Recreation, Utilities (water, sewer, solid waste), parking and transportation infrastructure, permitting, planning, and community programs. The City operates through centralized digital channels — the My Spokane 311 online portal and mobile app — integrated with third-party vendors (ParkMobile for on-street parking, Lime for the WheelShare shared e-scooter and e-bike program) and supports walk-in services from City Hall (808 W. Spokane Falls Blvd) and the Municipal Court/Parking Violations office (1100 W Mallon Ave).
Underlying technology emphasizes operational sustainability over proprietary software: the City has expanded a Compressed and Renewable Natural Gas (CNG/RNG) fueling station (April 2025) supporting up to 100 solid waste collection trucks, which has reduced diesel consumption by approximately 77% versus 2015 and generated $1.3 million in 2025 cost savings (with up to $2.6 million potential annual savings at current diesel prices). The Lime WheelShare contract embeds camera-based sidewalk-riding detection technology.
Revenue and pricing mechanics are characteristic of a municipality: utility billing for water, sewer, and solid waste (with a senior/disabled discount program offering $15 off monthly bills in 2025 rising to $20 in 2026 — participation up 75% after outreach); tiered hourly on-street parking pricing ($1.70/hr 2-hour, $1.30/hr 4-hour, $1.00/hr all day, with pilot area surcharges); permit and licensing fees; and a new Commercial Parking Tax effective April 1, 2026 dedicated to transportation uses. Active programs span the BUILDSpokane Title 17 development code modernization, the Draft ReFIVE Community Plan (5th Avenue corridor), the Spokane Falls Boulevard Planning Study, Bicycle and Pedestrian Master Plans, a pilot childcare access program in partnership with Spokane Public Schools (announced June 22, 2026), and a Sum
City of Spokane firmographics
Firmographics- Name
- City of Spokane
- Legal name
- City of Spokane
- Website
- https://my.spokanecity.org
- Company type
- Public
- Founded year
- 1881
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- City of Spokane is the municipal government of Spokane, Washington (since 1881), providing utilities, public safety, transportation, parking, permitting, parks, and community services to city residents and visitors via the My Spokane 311 portal and physical service centers.
- Ownership category
- akta.pro rank
City of Spokane industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Waste Collection (56211), Water, Sewage and Other Systems (2213), Parking Lots and Garages (81293), Administration of Air and Water Resource and Solid Waste Management Programs (924110)
- SIC
- Refuse Systems (4953), Sanitary Services (4950), Water Supply (4941), Transportation Services (4700)
- akta.pro primary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
- akta.pro secondary industries
- Parking Management & Enforcement (Citations, Permits, Compliance) (BPABAKAB), Local Transportation, Parking & Mobility Administration (BPAIACAM), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)
Keywords
Where City of Spokane is headquartered
LocationHeadquarters
- HQ city
- Spokane
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
City of Spokane business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Senior and Disabled Utility Discount Program |
| Unit Pricing | Pay-as-you-go | Downtown On-Street Parking Rates |
| Transaction based/ take rate | Monthly | Commercial Parking Tax |
Distribution channels4 records
Marketing channels6 records
City of Spokane product offering
Product offeringCore offering
The City of Spokane is a municipal government entity providing essential public services to residents and visitors of Spokane, Washington, including water and sewer utilities, solid waste collection, parking management, public safety (police and fire), parks and recreation, transportation infrastructure, permitting, and community development programs. It also operates digital service portals such as My Spokane 311 for utility billing, service requests, and recreation registration, and supports programs like WheelShare (shared e-scooter/e-bike mobility) and BUILDSpokane (development code modernization).
Product overview
The City of Spokane offers a unified suite of digital services through its official website and My Spokane 311 portal, providing residents access to utility billing, parking payments, recreation registration, and service requests. Key programs include WheelShare (shared e-scooter and e-bike mobility with Lime vendor), BUILDSpokane (development code modernization), the ReFIVE Community Plan, and Spokane Falls Boulevard Planning Study. Bicycle and Pedestrian Master Plans support active transportation. Parking services integrate ParkMobile for mobile payments. The childcare access pilot program partners with Spokane Public Schools. These products collectively serve municipal operations, community planning, transportation, and resident services.
Differentiator
Problem solved
Functional benefit
Products and services
- My Spokane 311 Online customer service portal and mobile application providing Spokane residents with access to utility billing payments, service requests, recreation class registration, special event permits, public records requests, and account management.
- WheelShare Shared Mobility Program Permanent shared mobility program allowing residents and visitors to check out and ride electric-assist bikes and e-scooters for a fee throughout Spokane, operated by Lime as the contracted vendor.
- Childcare Access Pilot Program Pilot partnership program between the City and Spokane Public Schools to increase access to affordable, high-quality early learning and childcare for Spokane families with young children at neighborhood elementary schools.
- CNG/RNG Solid Waste Collection Fleet Municipal solid waste collection service for Spokane residents and businesses using compressed natural gas (CNG) and renewable natural gas (RNG) fueled trucks.
- On-Street Parking Services City-operated on-street parking management in downtown Spokane with hourly rates that vary by zone and duration, integrated with the ParkMobile mobile app for payments via app, web, text, and Google Pay.
- Senior and Disabled Utility Discount Program Discount program providing bill credits on water, sewer, and solid waste utility services for senior and disabled Spokane residents, with monthly credits applied to accounts.
- Commercial Parking Tax Transaction-based commercial parking lot tax applied to paid parking in commercial lots, dedicated to funding Spokane's transportation infrastructure improvements.
- BUILDSpokane Code Modernization Comprehensive update of Title 17 of the Spokane Municipal Development Code governing zoning, land use, and development review processes, representing the first holistic update to the regulations in many years.
Quantifiable outcome
- 77% reduction in diesel fuel consumption compared to 2015
- +3 more outcomes
Companies that use City of Spokane
Customer profileSegments4 records
Ideal customer profiles4 records
City of Spokane technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature1 record
City of Spokane partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and minor.
- Spokane Public SchoolscorePartnership to launch pilot childcare program making space available at Balboa Elementary and Whitman Elementary. The City leads efforts to identify and partner with qualified childcare providers to operate services within those spaces. Designed to address growing demand for childcare while creating opportunities for families with young children to access early learning in neighborhood-based settings.
- The Lighthouse for the BlindminorCommunity organization participating in Community Day event celebrating disability and accessibility at Chase Gallery in City Hall
- Disability Action Center NWminorCommunity organization participating in Community Day event celebrating disability and accessibility at Chase Gallery in City Hall
- BoeingminorMember of American Aerospace Materials Manufacturing Center Tech Hub consortium that sought federal funding. Project aimed to establish aerospace manufacturing hub in 386,000-square-foot facility in west Spokane. Consortium was rejected for federal funding.
- Lockheed MartinminorMember of American Aerospace Materials Manufacturing Center Tech Hub consortium. Project was rejected for federal funding through Economic Development Administration's Tech Hubs Program.
- NASAminorMember of American Aerospace Materials Manufacturing Center Tech Hub consortium. $48 million in previously awarded funding was rescinded in May 2025; consortium sought approximately $39 million in federal funds alongside $10 million in local contributions.
- U.S. Air ForceminorMember of American Aerospace Materials Manufacturing Center Tech Hub consortium. Project aimed to build next-generation aerospace components.
- Spokane Transit Authority (STA)minorSTA is adding additional routes on the City Line June 1 through July 25 to help fans get to FIFA World Cup 2026 events. Partnership to provide expanded transit during Summer of Soccer campaign.
- LimecoreTwo-year contract approved June 3, 2024 for e-scooter and e-bike vendor as part of WheelShare shared mobility program. Includes new features such as sidewalk-riding detection technology, improved river retrieval process, and equity requirements for underserved areas.
Scale indicators5 records
Recent moves9 records
Expansion highlights6 records
City of Spokane competitors and assessment
Company assessmentDirect peers
- City of Fort Collins: Mountain West university city of similar size with strong sustainability programs, multimodal transportation plans, and a comparable municipal governance model; useful peer for fleet modernization benchmarking.
- City of Vancouver, Washington: Washington state city of similar scale in the Portland metro; provides overlapping municipal services and faces comparable regulatory and demographic dynamics within Washington State.
- City of Boise: Pacific Northwest mid-sized city (pop. ~235K) with full-service municipal operations including utilities, transit, parking, parks, and recreation; operates with similar headcount scale and budget envelope as Spokane.
- City of Bellingham: Washington city of somewhat smaller size providing municipal services including utilities, parking, transportation, parks, and a notable sustainability focus; comparable Pacific NW governance and budget profile.
- City of Eugene: Pacific Northwest university town with comparable population and a full suite of municipal services including utilities, transit (LTD), parking, parks, and active transportation; matches Spokane on bicycle/pedestrian planning emphasis.
- City of Salem: Oregon capital city of comparable population operating utilities, parking, transit, parks, and development services similar to Spokane; provides a strong budget and service-mix peer.
- City of Spokane Valley: Neighboring Spokane Valley city providing overlapping municipal services (public safety contract, streets, parks) in the same regional labor and economic market; the closest geographic and operational peer.
- City of Tacoma: Mid-sized Pacific Northwest city (pop. ~220K) operating comparable municipal services including water/wastewater utilities, solid waste, parking, and multimodal transportation; directly comparable in scope, regulatory environment, and Pacific NW geography.
Broad incumbents
- City of Reno: Slightly larger western US city providing overlapping utilities, parking, transportation, and parks functions; useful comparison for service breadth and contract structures with mobility vendors like Lime.
- Spokane County: County-level government serving the same metropolitan area; provides parallel public works, utilities coordination, regional planning, and transportation services at broader geographic scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
City of Spokane social profiles
Digital presenceCity of Spokane financial estimates
Financial estimateRevenue estimate
Valuation estimate
City of Spokane leadership team
Management profileNumber of profiles
Profiles10 records
City of Spokane funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
City of Spokane M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about City of Spokane
What does City of Spokane do?
The City of Spokane is a municipal government entity providing essential public services to residents and visitors of Spokane, Washington, including water and sewer utilities, solid waste collection, parking management, public safety (police and fire), parks and recreation, transportation infrastructure, permitting, and community development programs. It also operates digital service portals such as My Spokane 311 for utility billing, service requests, and recreation registration, and supports programs like WheelShare (shared e-scooter/e-bike mobility) and BUILDSpokane (development code modernization).
Is City of Spokane a public or private company?
City of Spokane is a public company. It is classified as state government owned and is currently operating.
When was City of Spokane founded?
City of Spokane was founded in 1881. It employs 1,001 to 5,000 people.
Where is City of Spokane based?
City of Spokane is headquartered in Spokane, United States, in the North America region.
Who are City of Spokane's main competitors?
Direct peers on record are City of Fort Collins, City of Vancouver, Washington, City of Boise, City of Bellingham, City of Eugene, City of Salem, City of Spokane Valley and City of Tacoma. Broad incumbents are City of Reno and Spokane County.
Does City of Spokane have an API?
No public API is recorded for City of Spokane.
What industry is City of Spokane in?
City of Spokane's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities), with a secondary code of BPABAKAB, Parking Management & Enforcement (Citations, Permits, Compliance). Its NAICS code is 56211 and its SIC code is 4953.