Agency on Aging of South Central Connecticut

Name

Agency on Aging of South Central Connecticut

Legal name

Agency on Aging of South Central Connecticut

Website

https://aoascc.org

Company type

Private

Founded year

1974

Operating status

Operating

Headcount range

51–100 employees

Short description

Agency on Aging of South Central Connecticut is a non-profit Area Agency on Aging founded in 1974, serving older adults, individuals with disabilities, and caregivers across 20 south central Connecticut towns through direct service navigation, Medicare counseling, caregiver support, and federal OAA grant-making to 35+ community partners.

Ownership category

akta.pro rank

Product category

Aging and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Housing & Placement Coordination (Assisted Living, Memory Care, SNF) (HSABAIAL), Continuing Care at Home (CCaH) / Virtual CCRC Programs (HLADAEAH), Caregiving, Aging-in-Place & Home Safety Education (For seniors & family caregivers) (EDAAAMAL)

Keywords

• Aging services
• Senior care coordination
• Benefits counseling
• Caregiver support services
• Community-based aging programs

Headquarters

HQ city

North Haven

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Federal Older Americans Act (OAA) Title III Funding: AOASCC receives federal Older Americans Act Title III grants (IIIB, IIID, IIIE) to fund community-based and in-home services for older adults age 60+. These funds are distributed to community organizations through a grant-making process.
2. State of Connecticut Department of Social Services Partnerships: Partnership with CT DSS to administer programs including Connecticut Home Care Program for Elders (CHCPE), Community First Choice (CFC), PCA Waiver, and Money Follows the Person (MFP).
3. Alzheimer's Aide Grants: State of Connecticut funding through five Area Agencies on Aging to subsidize costs of Alzheimer's Aides in Adult Day Care Centers.
4. Donations: The organization accepts donations and has a donation form on the website.
5. Sponsorships: Art of Aging event receives sponsorship from organizations including NFP, KGA, Mutual of America Financial Group, Careforth, and Big Y.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels8 records

Core offering

AOASCC delivers a portfolio of free community-based aging and disability services in south central Connecticut, including benefits and Medicare counseling, care management for the Connecticut Home Care Program, in-home support, meals, transportation, caregiver respite, legal assistance, and fraud prevention. As the federally designated Area Agency on Aging, it also administers Older Americans Act Title III grants to 35+ community partner organizations and convenes an Interagency Council of regional aging services providers.

Product overview

Agency on Aging of South Central Connecticut (AOASCC) is a non-profit organization providing a comprehensive network of aging and disability services rather than a single product. The organization's portfolio includes: Service Navigation for benefits enrollment, CHOICES health insurance counseling program, Support to Live at Home services (homecare, meals, transportation, housing), Caring for Loved Ones at Home (caregiver support, respite, adult day centers), Staying Active & Healthy programs (volunteer opportunities, wellness, nutrition, fall prevention), and Department of Social Services Partnerships (Connecticut Home Care Program, Community First Choice, Money Follows the Person). Key programs also include Senior Medicare Patrol fraud prevention, TEARS elder abuse conferences, SNAP assistance, Live Well workshops, Foster Grandparents, Senior Companion, and RSVP volunteer programs. Services are funded through Older Americans Act Title III grants, federal programs, and state partnerships.

Differentiator

Problem solved

Functional benefit

Brands

• CHOICES: Information and counseling program providing accurate, impartial information about health insurance options, trained and certified by the State Health Insurance Program (SHIP) to answer questions about Medicare
• Powerful Tools for Caregivers
• Senior Medicare Patrol (SMP)
• Aging Answers
• Money Follows the Person
• TEARS
• Senior Companion Program

Products and services

• Service Navigation Helps adults aged 60+ or with disabilities navigate the application and enrollment process for services and benefits including homecare, meals, transportation, caregiver support, insurance counseling, and financial benefits enrollment. Provided at no cost.
• CHOICES Program Free, unbiased information and counseling on health insurance options including Medicare Parts A, B, C, and D. Counselors are trained and certified by the State Health Insurance Program (SHIP) to assist with enrollment and claims disputes.
• Long-Term Care Planning Options counseling for individuals with disabilities and caregivers to develop long-term plans of care that meet future needs and enable individuals to remain in the community and avoid institutional care.
• Support to Live at Home Services Comprehensive services supporting individuals living in the community including care management, home health services, meal preparation, home-delivered meals, companion services, homemaking, assisted living services, personal care attendant services, and adult day center attendance.
• Caregiver Support and Respite Services Comprehensive caregiver support including the Powerful Tools for Caregivers workshop series, caregiver support groups, counseling and training through the National Family Caregiver Training Program, respite services, supplemental services, and adult day center referrals.
• Meals Services Nutrition services including SNAP assistance, food boxes through Commodity Supplemental Food Program, one-time grocery deliveries, Senior Cafes providing congregate meals, and home-delivered meals for homebound seniors.
• Transportation Options Medical transportation funded through Older Americans Act for individuals 60+, Medical Chaperone program matching volunteers with seniors for appointments, and municipal transportation assistance information.
• Legal Assistance Legal services for older adults including New Haven Legal Assistance Association Elder Law Unit, Connecticut Veterans Legal Center for veterans aged 60+ earning less than 150% of federal poverty guideline, and Consumer Law Project for Elders hotline.
• Staying Active and Healthy Programs Programs including volunteer opportunities, wellness and exercise programs, nutrition education, and fall prevention resources for older adults.
• Live Well Workshop Series Six-week workshop series for adults with ongoing health conditions such as arthritis, high blood pressure, heart disease, diabetes, or depression to learn practical self-management strategies.
• Senior Medicare Patrol (SMP) Program empowering Medicare beneficiaries, families, and caregivers to prevent, detect, and report healthcare fraud, errors, and abuse through outreach, counseling, and education delivered by trained volunteer counselors.
• TEARS Annual Elder Abuse Conference Annual training and support conference for professionals in the aging network addressing elder abuse, fraud, and exploitation. Topics include hoarding, elder rights, and fraud prevention.
• Connecticut Home Care Program for Elders (CHCPE) Partnership with the CT Department of Social Services assisting adults 65+ at risk of nursing home placement to remain living at home. AOASCC helps more than 3,000 individuals annually through this program.
• Community First Choice (CFC) Medicaid benefit program allowing eligible participants to receive Personal Care Assistance and support services through self-direction in their own homes.
• Money Follows the Person (MFP) Federal demonstration program helping Medicaid-eligible individuals in long-term care facilities transition back into the community with personalized plans of care and support.
• SNAP Assistance Free Supplemental Nutrition Assistance Program education and application assistance helping eligible seniors enroll in SNAP benefits.
• Foster Grandparents Program AmeriCorps Seniors program where adults 55+ serve as role models mentoring and spending time with children who need help, including tutoring and assisting with development.
• Senior Companion Program AmeriCorps Seniors program providing companionship to isolated older adults through 5-40 hours per week of service, with tax-free stipend and training.

Quantifiable outcome

• 3,000+ individuals helped to remain safely at home through Connecticut Home Care Program
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered core, strategic and minor.

• Connecticut Department of Social ServicescoreStrategic or Co-development PartnerAOASCC partners with CT DSS to administer programs for individuals meeting nursing home level of care or at risk of institutionalization including Connecticut Home Care Program (CHCPE), Community First Choice (CFC), Personal Care Assistant (PCA) Waiver, and Money Follows the Person (MFP). The agency helps more than 3,000 individuals annually through these programs.
• AmeriCorps SeniorscoreStrategic or Co-development PartnerAmeriCorps Seniors programs including Foster Grandparents, Senior Companions, and RSVP are administered through AOASCC, connecting 55+ adults with volunteer opportunities. Over 270,000 seniors serve nationally through this program annually. Funding supports volunteer stipends and program operations.
• National Council on Aging (NCOA)coreStrategic or Co-development PartnerAOASCC receives funding from NCOA to provide SNAP education and application assistance. Partnership includes access to NCOA resources, training, and program materials for healthy eating and benefits programs.
• Yale School of Medicine / Yale Cancer CenterstrategicStrategic or Co-development PartnerPartnership with Yale on the Cancer & Aging Research Alliance (CARA) to advance research, improve care models, and foster community collaboration. Joint retreat held in 2025 addressing challenges of cancer care in aging populations.
• State Health Insurance Program (SHIP)coreStrategic or Co-development PartnerCHOICES team members are trained and certified by the State Health Insurance Program (SHIP) to provide Medicare counseling. This federal program provides standardized training and guidelines for benefits counseling.
• LifeBridge Community ServicescoreChannel Partner/ Reseller/ DistributorOAA Title III funded partner providing congregate and home-delivered meals through 15 sites in Greater New Haven area. Receives grant funding through AOASCC.
• TEAM, Inc.coreChannel Partner/ Reseller/ DistributorOAA Title III funded partner in the Valley region providing adult incontinence products, homemaking, elderly family support specialist, volunteer caregivers, medical transportation, and congregate/home-delivered meals. Serves Ansonia, Derby, Oxford, Seymour, Shelton.
• Mary WadecoreChannel Partner/ Reseller/ DistributorOAA Title III funded partner providing medical transportation, weekend transportation, and adult day center services in East Haven, Hamden, New Haven, North Haven, West Haven, Branford, and Milford.
• New Haven Legal Assistance AssociationcoreChannel Partner/ Reseller/ DistributorReceives OAA Title III grant to provide free legal services to low-income individuals 60+ including advice, brief service, full representation, policy advocacy, and community education.
• Connecticut Veterans Legal CentercoreChannel Partner/ Reseller/ DistributorCo-located with VA CT's Errera Community Care Center providing free legal services for veterans aged 60+ earning less than 150% of federal poverty guideline.
• NFP, KGA, Mutual of America Financial GroupminorGTM or Marketing PartnerEvent sponsors for Art of Aging exhibition. Also includes Careforth and Big Y providing refreshments for the event.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Western CT Area Agency on Aging: One of Connecticut's other designated Area Agencies on Aging, serving western CT with the same OAA Title III mandate, service navigation, CHOICES counseling, and DSS partnership model that AOASCC operates in the south central region.
• LifeBridge Community Services: Greater New Haven nonprofit that is both an AOASCC OAA grant recipient and a comparable peer, providing congregate and home-delivered meals, behavioral health, and senior services to the same geographic population.
• TEAM Inc. Valley-region Connecticut nonprofit and AOASCC Title III partner delivering meals, transportation, homemaking, and elderly family support services to seniors in the same Ansonia/Derby/Seymour/Shelton catchment.
• Southwestern CT Area Agency on Aging: Designated AAA serving southwestern Connecticut, providing the same Older Americans Act-funded menu of services (meals, transportation, CHOICES counseling, caregiver support) to older adults in the Bridgeport/Stamford corridor.
• North Central Area Agency on Aging: Connecticut AAA covering the north central region with comparable OAA-mandated programs including care management, benefits counseling, and caregiver support to a similar demographic profile.
• Agency on Aging of Eastern Connecticut: Eastern CT's designated AAA operating Senior Resources, delivering an analogous suite of aging services including service navigation, caregiver support, and DSS partnership programs to a comparable older-adult population.
• Mary Wade Home: Greater New Haven senior services provider operating adult day centers, transportation, and community programs for the same older adult population in overlapping towns (East Haven, Hamden, New Haven, West Haven).

Broad incumbents

• National Council on Aging (NCOA): National umbrella organization for the aging services network and a direct funder of AOASCC's SNAP program; sets policy, distributes federal grants, and convenes AAAs nationally, operating at a much larger scale with overlapping programmatic priorities.
• Meals on Wheels America: National organization supporting a network of senior nutrition providers, including the congregate and home-delivered meal programs that AOASCC funds through partners like LifeBridge and TEAM Inc.
• AARP: National aging advocacy and member-services organization serving the same 60+ demographic with benefits navigation, caregiver resources, and policy advocacy; offers overlapping services but at vastly greater scale and brand recognition.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/AgencyonAgingofSouthCentralCT
• LinkedInlinkedin.com/company/agency-on-aging-of-south-central-connecticut

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Agency on Aging of South Central Connecticut