Agency on Aging

What Agency on Aging does

The Fresno-Madera Area Agency on Aging (FMAAA), doing business as FMAAA, is a non-profit government entity established in 1980 through a Joint Powers Agreement among Fresno County, Madera County, and the City of Fresno, and designated by the California Department of Aging as the Area Agency on Aging for Planning and Service Area 14. It delivers a mandated suite of community-based services to adults aged 60 and older, family caregivers, adults with functional impairments, and residents of long-term care facilities across both counties. Its core programs include Home-Delivered Meals and Congregate Nutrition, the Multipurpose Senior Services Program (MSSP) and Linkages care management, Information and Assistance referral services, the Family Caregiver Support Program, HICAP Medicare counseling, Health Promotion classes, the Long-Term Care Ombudsman, Legal Assistance, free Tax Preparation, CalFresh Healthy Living, Elder Abuse Prevention, and emergency Cooling and Warming Centers.

Program delivery combines direct service provision with contracted indirect service providers, notably Central California Legal Services and the Valley Caregiver Resource Center, which extend legal, caregiver, health-promotion, and Ombudsman capacity. The WeCare caregiver support program is delivered as a bilingual web platform via wecare.gomohealth.care, with mobile SMS enrollment. The agency is governed by a 15-member Board of Directors (five seats per Joint Powers entity) and advised by a 21-seat Advisory Council; it operates from a single headquarters at 2520 W Shaw Lane, Fresno, CA 93711, and reaches clients through dual information-and-assistance phone lines (559-214-0299, 800-510-2020), congregate nutrition sites, and community partnerships.

Revenue is derived from three streams: federal Older Americans Act funding channeled through the California Department of Aging, California Department of Aging grants (including CalGrows), and voluntary contributions from program participants and donors. Services are free to eligible individuals, and no eligible person is denied participation for inability to contribute. In FY 2024-25 the agency reported 586,923 meals served, 45,421 clients served, and 4,186 referrals. The agency has no private equity, venture backing, or acquisition history; it operates under a four-year 2024-2028 Area Plan renewed through a public Advisory Council hearing process.

Name

Agency on Aging

Legal name

Fresno-Madera Area Agency on Aging

Website

https://fmaaa.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

The Fresno-Madera Area Agency on Aging is a non-profit government entity designated by the California Department of Aging as the Area Agency on Aging for Fresno and Madera counties (Planning and Service Area 14). It delivers Older Americans Act-funded nutrition, care management, caregiver support, HICAP counseling, and Ombudsman services to older adults, caregivers, and adults with disabilities.

Ownership category

akta.pro rank

Product category

Aging Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Meals, Nutrition & Congregate Dining Day Programs (HSABANAM), Family Caregiver Coaching, Education & Support (HSABAIAI), Community-Based Senior Centers with Adult Day Services (HLADAIAJ)

Keywords

• Senior care services
• Aging programs
• Care management
• Nutrition services
• Caregiver support

Headquarters

HQ city

Fresno

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Others

Revenue model

1. Federal Older Americans Act Funding: Primary funding for programs offered through the Agency on Aging is through the federal Older Americans Act. Provides for services including home-delivered meals, congregate nutrition, care management, information and assistance, and caregiver support.
2. California Department of Aging Grants: State grants administered by CDA including CalGrows grant funding for WeCare program facilitated by the Agency.
3. Voluntary Contributions: Accepts voluntary contributions from public donors for use in FMAAA supported programs. Program participants receiving Older Americans Act services may make voluntary contributions at time of service. Contributions can be directed to specific programs including Home-Delivered Meals, Congregate Nutrition, Linkages Care Management, or Information and Assistance.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

The Fresno-Madera Area Agency on Aging delivers a coordinated portfolio of community-based services for older adults (60+) and family caregivers in Fresno and Madera counties, including Home-Delivered Meals, Congregate Nutrition, Multipurpose Senior Services Program (MSSP) and Linkages Care Management, Information and Assistance referrals, Family Caregiver Support, the WeCare web-based caregiver program, HICAP Medicare counseling, Long-Term Care Ombudsman advocacy, legal assistance, tax preparation, CalFresh Healthy Living, health promotion classes, elder abuse prevention, and cooling/warming centers. All services are provided free of charge to eligible individuals, with voluntary contributions accepted.

Product overview

The Fresno-Madera Area Agency on Aging operates as a service organization offering a coordinated suite of programs for older adults (60+) and family caregivers in Fresno and Madera counties. The core direct services include meal programs (Home-Delivered and Congregate Nutrition), two care management programs (Multipurpose Senior Services Program/MSSP and Linkages), Information and Assistance referral services, Family Caregiver Support, WeCare (web-based caregiver training), Health Insurance Counseling (HICAP), Health Promotion classes, Long-Term Care Ombudsman advocacy, Legal Assistance, Tax Prep, Voting Assistance, CalFresh Healthy Living nutrition education, Elder Abuse Prevention, and emergency weather assistance. Services are primarily funded through the Older Americans Act and California Department of Aging grants, with some programs administered through partners like Valley Caregiver Resource Center and Central California Legal Services.

Differentiator

Problem solved

Functional benefit

Products and services

• WeCare A caregiver support program providing unpaid caregivers with short training videos, articles, text message support, and personalized guidance. Topics include stress management, Alzheimer's and dementia care, fall prevention, and personal care.
• Home-Delivered Meals Nutrition risk screening, nutrition education, and nutritious meals delivered to homebound persons 60 years of age or older who are unable to leave their homes due to illness, incapacity, disability, or lack of family support.
• Congregate Nutrition Free congregate meals provided at multiple locations throughout Fresno and Madera counties, enabling older adults to eat together in a communal setting.
• Multipurpose Senior Services Program (MSSP) A multidisciplinary care management program coordinated by a Public Health Nurse and Social Worker that promotes client independence by coordinating home and community-based services for adults 65+ who are Medi-Cal recipients and at risk of nursing home placement.
• Linkages Care Management Program A client-driven care management program providing plan of care coordination, advocacy, ongoing support, and education for clients 60 years or older and their caregivers.
• Information and Assistance A referral service that connects older adults and family caregivers with organizations and programs matching their needs, provided free of charge with confidential assistance via phone line (559-214-0299, 800-510-2020).
• Family Caregiver Support Program Free support services and resources for unpaid caregivers including case management, support groups, educational classes, individual counseling, legal consultations, respite assistance, and adult day program services (OASIS).
• Health Insurance Counseling & Advocacy Program (HICAP) Free, confidential, and unbiased Medicare counseling services including enrollment assistance, prescription drug coverage guidance, billing help, and fraud prevention through Senior Medicare Patrol liaisons.
• Health Promotion Evidence-based activities and educational classes for older adults addressing chronic disease prevention, alcohol/substance abuse reduction, smoking cessation, weight management, stress management, falls prevention, physical activity, and nutrition improvement.
• Long-Term Care Ombudsman Assists residents in long-term care facilities with issues related to day-to-day care, health, safety, and personal preferences. Services include complaint resolution for violations of residents' rights, abuse, and improper discharge.
• Legal Assistance Legal services assisting older adults and adults with disabilities with housing, consumer fraud, elder abuse, Social Security, SSI, Medicare, Medi-Cal, age discrimination, pensions, and nursing home issues, facilitated through Central California Legal Services.
• Tax Preparation Services Volunteer Income Tax Assistance (VITA) and Tax Counseling for the Elderly (TCE) programs providing free tax help for older adults and people with disabilities.
• Voting Assistance Resources to help older adults exercise their right to vote, including information about voting centers, drop-box locations, and accessibility assistance.
• CalFresh Healthy Living Nutrition education and wellness programming including A Matter of Balance (8-week falls prevention class), supporting healthy lifestyles and teaching how to stretch food dollars.
• Elder Abuse Reporting & Prevention Resources and support for identifying, reporting, and preventing elder abuse, neglect, and exploitation, including connection to Adult Protective Services and emergency contacts.
• Cooling & Warming Centers Emergency weather-related services providing cooling centers in summer and warming centers in winter for vulnerable older adults in Fresno and Madera counties.

Quantifiable outcome

• Served 586,923 meals and 45,421 clients in FY 2024-25, with 4,186 referrals
• +2 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered minor and core.

• UFW FoundationminorStrategic or Co-development Partner · 13 June 2026UFW Foundation hosts free Legal Immigration Consultations, Naturalization, Green Card, and DACA Renewals Workshop on June 13, 2026, at The Episcopal Diocese of San Joaquin in Fresno. FMAAA shares this community resource through its news and events.
• Central California Legal ServicescoreStrategic or Co-development PartnerFMAAA supports Central California Legal Services through a grant funded by the California Department of Aging. CCLS provides legal assistance to older adults and adults with disabilities regarding housing, consumer fraud, elder abuse, Social Security, SSI, Medicare, Medi-Cal, age discrimination, pensions, nursing homes, protective services, and conservatorships. Contact: 800-675-8001 or www.centralcallegal.org
• Valley Caregiver Resource CentercoreStrategic or Co-development PartnerFMAAA provides support and funding to Valley Caregiver Resource Center to facilitate multiple programs: Fresno-Madera Long-term Care Ombudsman Program, Health Promotion evidence-based programs including Powerful Tools for Caregivers, Family Caregiver Support Program services (support groups, educational classes, counseling, legal consultations, respite, OASIS adult day program), and HICAP health insurance counseling. Contact: 559-224-9154 or www.valleycrc.org
• California Department of AgingcoreStrategic or Co-development PartnerCDA administers programs serving older adults, adults with disabilities, family caregivers, and residents in long-term care facilities. CDA designates FMAAA's service area (Fresno and Madera counties) as Planning and Service Area 14. CDA provides grant funding and oversees the statewide network of 33 Area Agencies on Aging.
• Fresno County, Madera County, and City of FresnocoreStrategic or Co-development PartnerFMAAA was created through a collaboration between Fresno County, Madera County, and the City of Fresno. These entities participate in the Joint Powers of Agreement and appoint members to the 15-member Governing Board of Directors. Each entity is represented by five members on the board.
• Fresno County Department of Social ServicesminorStrategic or Co-development PartnerHICAP facilitates a monthly Medi-Cal Application Assistance Day (MAAD) in partnership with Fresno County Department of Social Services, providing multiple eligibility workers on-site to assist with Medi-Cal applications for Medicare beneficiaries.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• AARP: AARP is the largest U.S. advocacy organization for people 50+, providing policy advocacy, education, and resources on aging, caregiving, and Medicare. It is a broader incumbent serving the same end population as FMAAA but with much wider scope.
• National Council on Aging (NCOA): NCOA is a national nonprofit that works with the Older Americans Act network of AAAs on policy, programs, and benefits access for older adults. It operates at the national level with broader scope but overlapping mission with FMAAA.
• LeadingAge California: LeadingAge represents nonprofit aging services providers across California, including AAAs, assisted living, and home care agencies. It is a broader industry association and peer body that overlaps with FMAAA's service mission.

Others

• California Department of Aging (CDA): CDA is the state agency that designates AAAs, administers OAA and CalGrows grants, and oversees the statewide network of 33 AAAs including FMAAA. It is FMAAA's primary regulator and funder, not a competitor.
• GoMo Health: GoMo Health is the technology vendor hosting FMAAA's WeCare digital caregiver support platform (wecare.gomohealth.care). It is an enabling technology partner rather than a competitor, providing the SaaS backbone for FMAAA's caregiver digital program.

Direct peers

• Meals on Wheels America: Meals on Wheels is the national umbrella for home-delivered and congregate meal programs for seniors, the largest network of nutrition providers for older adults in the U.S. FMAAA's Home-Delivered Meals and Congregate Nutrition programs deliver the same core service on a local scale.
• Sourcewise: Sourcewise is the designated Area Agency on Aging for Santa Clara County under the California Department of Aging, delivering comparable Aging services (meal programs, care management, caregiver support, HICAP, Ombudsman) to FMAAA. It is the most structurally comparable AAA in California.
• Family Caregiver Alliance: Family Caregiver Alliance operates the National Center on Caregiving and provides caregiver support services, counseling, education, and respite programs paralleling FMAAA's Family Caregiver Support Program and WeCare offering.
• Passages Center (PSA 3 Area Agency on Aging): Passages is a California Area Agency on Aging serving multiple rural counties, providing Older Americans Act-funded nutrition, caregiver support, and care management programs comparable to FMAAA's portfolio under the same state/federal framework.
• Aging & Independence Services (San Diego County): San Diego County's Aging & Independence Services administers OAA-funded programs for older adults including care management, nutrition, caregiver support, and Ombudsman services, with a comparable direct-service delivery model to FMAAA.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/fresno-madera-area-agency-on-aging

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Agency on Aging