Philadelphia Zorg

What Philadelphia Zorg does

Philadelphia Zorg (legal entity: Stichting Philadelphia Zorg) is a Dutch nonprofit foundation founded in 1961 and headquartered in Amersfoort, Netherlands. The organization provides care, housing, daytime activities, learning/work programs, and ambulatory support to people with intellectual disabilities, sensory disabilities, dementia, and children/youth with disabilities, alongside specialized services for their families. Operations are funded primarily through the Dutch Long-term Care Act (WLZ) — a government-funded healthcare insurance system — supplemented by health-insurance-funded care, personal budgets (PGB), and donations from the Friends of Philadelphia supporter network. The organization reports 5,001–10,000 employees, more than 4,400 registered volunteers, a 12 million euro positive result for 2025 (reinvested into care and innovation), and a client satisfaction score of 8 with 94.1% of clients rating services as "Top!" or "Goed."

The technology platform combines a portfolio of proprietary digital products with a contracted core infrastructure overhaul. Client-facing products include DigiContact (24/7 video-call remote guidance), Sophi (digital parent platform), Mo Online (accessible client website), Mijn Werk Online (online work assignments), SAME! (sibling support platform), and the Leerbaar & Weerbaar resilience methodology (delivered via Flowsparks e-learning). In May 2026, Philadelphia signed a contract with Nedap to implement the "Ons" electronic client dossier (ECD) — replacing the previous Fierit system — with implementation targeted for summer 2027 and Accordis and Quattri providing implementation support. AI capabilities are centered on "Noah," a co-developed digital buddy chatbot built with Hogeschool Rotterdam and Virtually Human, tested by ~100 clients and recognized with the 2026 CDI Foundation Award for Outstanding Impact in Inclusive AI. Compliance posture is anchored by ISO 27001 and NEN 7510 certifications for healthcare information security.

Go-to-market operates primarily through municipal authorities, general practitioners, and healthcare-professional referrals under the WLZ framework, with parallel distribution via residential and day-activity locations across the Netherlands and ambulatory support delivered in clients' homes. The employer-partnership channel (notably Jumbo supermarkets for learning-work placements) and a global-facing digital channel (Noah, DigiContact platforms) extend reach beyond direct care delivery. Marketing combines healthcare-sector networking, professional events, an active podcast ("What de Vak!"), thought-leadership content, and referral-driven acquisition. Distribution is domestic in core care delivery, with select digital products positioned for broader reach.

Name

Philadelphia Zorg

Legal name

Stichting Philadelphia Zorg

Website

https://philadelphia.nl

Company type

Private

Founded year

1961

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Philadelphia Zorg is a Dutch nonprofit foundation providing housing, day activities, learning/work programs, and ambulatory care for people with intellectual, sensory, and dementia-related disabilities across the Netherlands, funded primarily through the WLZ long-term care system.

Ownership category

akta.pro rank

Product category

Disability Care Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability Facilities (62321), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Behavioral Health & Cognitive Support Coordination (Dementia, Depression, SUD) (HSABAIAF)

akta.pro secondary industries

Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG), Memory Care Care Management & Navigation (Dementia Care Coordination) (HLADACAJ), Cognitive Stimulation & Reminiscence Therapy (Non-Clinical) (HSABAEAH)

Keywords

• Disability care services
• Intellectual disability support
• Supported living services
• Day activity programs
• Long-term care services

Headquarters

HQ city

Amersfoort

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. WLZ Funding (Wet Langdurige Zorg): Primary funding through the Dutch Long-term Care Act (WLZ), a government-funded healthcare insurance system that covers care for people with chronic conditions or disabilities requiring permanent supervision or care.
2. Health Insurance Funded Care: Additional services funded through health insurance companies for treatments and care covered under basic insurance packages.
3. Personal Budgets (PGB): Some clients receive personal budgets (PGB) allowing them to arrange their own care and support services.
4. Friends of Philadelphia Donations: Donations and support from Friends of Philadelphia enable special projects, wishes, and wellbeing enhancements for clients beyond standard care provisions.

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Philadelphia Zorg delivers a nationwide portfolio of care, housing, day activities, learning-work programs, and remote guidance services for people with intellectual, sensory, and cognitive disabilities. Its offering combines traditional residential and ambulatory care with a suite of client-facing digital platforms (DigiContact, Sophi, Mo Online, Mijn Werk Online, SAME!) and AI-supported tools (Noah) to enable self-determination, family involvement, and community participation.

Product overview

Philadelphia Zorg operates as a care organization for people with disabilities, offering an integrated portfolio of digital platforms and care services. The core product portfolio includes client-facing digital platforms: DigiContact (24/7 remote video guidance), Sophi (digital parent platform), Mo Online (accessible client website), Mijn Werk Online (online work assignments), and SAME! (sibling support platform). The organization has also developed Noah, an AI-powered digital buddy chatbot that won an international award. Philadelphia Zorg recently contracted Nedap's Ons electronic client dossier system to replace their existing ECD by 2027. The Leerbaar & Weerbaar methodology provides educational materials for empowerment and resilience training. These digital services are complemented by traditional care offerings including housing, day care, support, and expertise services.

Differentiator

Problem solved

Functional benefit

Brands

• DigiContact: 24/7 remote guidance platform delivering (video) calling support
• Sophi
• Mo
• Mijn Werk Online
• SAME!
• Noah
• Leerbaar & Weerbaar
• Vrienden van Philadelphia

Products and services

• Residential Care Services (Wonen) Housing and supported living services for people with intellectual, sensory, or cognitive disabilities, ranging from assisted living to intensive 24-hour care and protected housing. Delivered at multiple residential locations across the Netherlands for clients eligible under the WLZ long-term care act.
• Ambulatory Support (Ambulante ondersteuning) Scheduled and on-demand in-person support delivered at clients' own homes, enabling independent living with professional assistance for people with intellectual disabilities.
• Day Activity and Learning-Work Programs (Dagbesteding, leren en werken) Daytime programs including activating activities, work-oriented activities, intensive day care, and orthopedagogical day centers, plus job coaching and learning tracks for clients with intellectual disabilities.
• DigiContact 24/7 remote video-call based guidance platform providing real-time support to clients with intellectual disabilities at any time of day or night.
• Sophi Digital platform for parents and relatives of children with disabilities, providing information, resources, and access to the electronic client dossier via sophi.online.
• Mo Online Website platform created by and for people with intellectual disabilities, offering accessible information, community features, and access to the electronic client dossier at mo-online.nl.
• Mijn Werk Online Online work platform enabling participants to perform online assignments from home or from their day activity location, with companion apps available on iOS App Store and Google Play.
• SAME! Platform for young people who have a sibling with special needs, providing community, support, and connection resources via wijzijnsame.nl.
• Noah Digital Buddy AI-powered digital companion chatbot providing judgment-free conversations on safety, daily life, and other topics in clear language for people with intellectual disabilities.
• Leerbaar & Weerbaar Layered educational methodology with worksheets, learning snacks, and e-learning content helping people with intellectual disabilities become emotionally stronger and more socially resilient, covering relationships, intimacy, sexuality, boundaries, and digital media.
• Employer Partnership and Job Coaching Services Job coaching, learning-work placements, and Social Return Ondersteuning services connecting Dutch employers (such as Jumbo supermarkets) with Philadelphia participants for inclusive workforce participation, including the Everyday Heroes participation certificate.
• Expertise and Treatment Services (Expertise en behandeling) Specialized clinical expertise and treatment programs for clients with congenital, non-congenital, sensory, and behavioral complications, including music-based care and themes like resilience, relationships, and sexuality.

Quantifiable outcome

• 94.1% of clients rate Philadelphia as 'Top!' or 'Goed' for helping them achieve their best
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability3 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core, support and flagship.

• NedapcoreTechnology or Integration · 11 May 2026Philadelphia Zorg signed contract with Nedap for implementing 'Ons' as their new electronic client record (ECD) system. The partnership aims to make work simpler and more organized with less duplicate registration, easier information access, and better collaboration with colleagues, therapists, and client's network. Target is to switch by summer 2027.
• AccordissupportImplementation/ SI/ Consulting Partner · 11 May 2026Accordis supports Philadelphia with setting up work processes, providing training, and guiding the ECD implementation transition.
• QuattrisupportImplementation/ SI/ Consulting Partner · 11 May 2026Quattri assists Philadelphia with the ECD implementation, supporting work process setup, training, and transition guidance.
• Hogeschool RotterdamcoreStrategic or Co-development Partner · 30 April 2026Collaborative development partner in creating Noah, the digital buddy AI assistant. Hogeschool Rotterdam contributed academic expertise to developing the AI-powered conversation assistant for people with intellectual disabilities.
• Virtually HumancoreTechnology or Integration · 30 April 2026Technology partner developing Noah digital buddy, providing AI development expertise. Virtually Human worked with Philadelphia and Hogeschool Rotterdam to create the conversation assistant tested by approximately 100 clients.
• JumboflagshipChannel Partner/ Reseller/ DistributorEmployment partnership providing learning-work places for Philadelphia participants. Example includes Charlon working at Jumbo supermarket in Amsterdam's fresh produce department, demonstrating successful workplace integration.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Cello: Dutch care organization supporting people with intellectual disabilities in North Brabant, providing housing, work, and day activities. Comparable scale and care delivery model in the Dutch disability care sector.
• Lunet zorg: Dutch care organization providing support, housing, and day activities for people with intellectual disabilities across the Netherlands. Operates with similar WLZ funding and overlapping service lines including ambulatory and residential care.
• Ipse de Bruggen: Dutch care organization supporting people with intellectual disabilities across multiple locations in South Holland. Comparable residential and ambulatory care delivery, similar WLZ funding model.
• Middin: Rotterdam-based Dutch care provider for people with intellectual and other disabilities, offering housing, work, and day activities. Geographic overlap in the Randstad and similar service mix to Philadelphia.
• 's Heeren Loo: Largest Dutch care provider for people with intellectual disabilities, operating nationwide residential, ambulatory, and day activity services. Directly comparable population focus (intellectual disabilities), service portfolio, and funding model (WLZ).
• Dichterbij: Dutch care organization in Limburg/North Brabant supporting people with intellectual disabilities. Comparable integrated care delivery model, residential locations, and WLZ-funded revenue structure.
• ASVZ: Dutch care provider in South Holland supporting people with intellectual disabilities through housing, work, and daily support. Similar client population, funding mechanism, and integrated digital care initiatives.
• Amarant Groep: Dutch healthcare organization providing care and support to people with intellectual disabilities and/or psychiatric needs. Comparable client population, residential/ambulatory service model, and Dutch funding structure.
• Prinsenstichting: Dutch foundation providing care and support to people with intellectual disabilities in the North Holland region. Overlapping service portfolio including residential care, day activities, and supported employment.

Regional players

• Sevagram: Dutch care provider in Limburg offering elderly care, dementia care, and disability support. Comparable Dutch healthcare funding model and overlap on dementia/memory care services that Philadelphia also provides.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/philadelphiaNL
• YouTubeyoutube.com/channel/UCgBlah
• Facebookfacebook.com/stichting.philadelphia.zorg
• LinkedInlinkedin.com/company/65666
• Instagraminstagram.com/philadelphianl

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Philadelphia Zorg