Orbit Brokers
Orbit Brokers is a Canadian customs brokerage and cross-border logistics firm in Oakville, Ontario, providing customs clearance, freight/warehousing, and personal shipment services to enterprise clients, SMB importers, and individual consignees across the U.S.–Canada border.
- Company typePrivate
- Founded1989
- HeadquartersMississauga, Canada
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Orbit Brokers does
Orbit Brokers is a Canadian customs brokerage and cross-border logistics firm headquartered in Oakville, Ontario, with a stated operating history of more than 35 years (origins circa 1989). The company is family-owned and privately held, and operates as an agent within the Atlas Van Lines moving network. It serves importers, exporters, and relocators moving goods across the U.S.–Canada border, with a client base spanning enterprise accounts (e.g., Attrell Toyota, Ontario Security & Intelligence Group), small and mid-sized importers (Amazon FBA sellers, ethnic food distributors, backpack importers), and individual consignees handling personal shipments and household goods.
The company's service portfolio is built around four pillars: customs brokerage and clearance (HS classification, duty and tax calculation, PARS tracking, regulatory representation), commercial services for ongoing importer-of-record needs, personal shipment handling (household goods and relocations), and freight/warehousing delivered through partner capacity (notably Connect Logistics). The operational stack rests on licensed customs broker credentials (staff with CCS designations), standard regulatory software, and partner-provided logistics capacity rather than a proprietary technology platform. There is no evidence of owned software products, AI systems, or automated classification tooling underpinning service delivery.
Orbit Brokers makes money on a fee-for-service basis: per-shipment customs brokerage fees, freight forwarding margin, and moving/relocation service charges, with quote-based pricing tied to commodity, volume, and complexity. Its go-to-market is a mix of direct referral, Atlas Van Lines network flow, partnership-sourced freight (Connect Logistics), website-driven quote capture, and reputation-led demand (including a Consumers Choice Award citation). The combination of partnership distribution, regulatory credentials, and family-business continuity is the primary operating model rather than any technology-led differentiation.
Orbit Brokers firmographics
Firmographics- Name
- Orbit Brokers
- Legal name
- Orbit Brokers
- Website
- https://orbitbrokers.ca
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Orbit Brokers is a Canadian customs brokerage and cross-border logistics firm in Oakville, Ontario, providing customs clearance, freight/warehousing, and personal shipment services to enterprise clients, SMB importers, and individual consignees across the U.S.–Canada border.
- Ownership category
- akta.pro rank
Orbit Brokers industry classification
Industry- Product category
- Customs Brokerage Services
- NAICS
- Freight Transportation Arrangement (488510)
- SIC
- Arrangement Of Transportation Of Freight & Cargo (4731)
- akta.pro primary industry
- Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations) (TLACAFAI)
- akta.pro secondary industry
- Customs Brokerage for Ocean Shipments (Import/Export Clearance) (TLACABAG)
Keywords
Where Orbit Brokers is headquartered
LocationHeadquarters
- HQ city
- Mississauga
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Orbit Brokers business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Customs Brokerage Services: Professional customs brokerage fees for clearing goods through Canadian customs, including documentation preparation, HS classification, duty calculations, and CBSA compliance. Services are quote-based and vary by shipment complexity, value, and commodity type.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Customs Brokerage - Quote Based |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Orbit Brokers product offering
Product offeringCore offering
Orbit Brokers is a licensed Canadian customs brokerage firm that provides customs clearance services for both commercial importers and individuals bringing goods into Canada, using electronic data interchange with Canada Border Services Agency for documentation, HS classification, and duty calculation. The company supplements customs brokerage with freight forwarding, warehousing coordination, local trucking, and long-distance cross-border moving services delivered through the Atlas Van Lines and Connect Logistics partner networks.
Product overview
Orbit Brokers is a licensed Canadian customs brokerage firm offering a unified service platform for customs clearance and logistics. The core offering consists of Customs Clearance Services, Commercial Services, Personal Shipments, and Long Distance Moving Services. These are complemented by add-on modules including Freight, Warehousing & Transportation, the Connect Logistics partnership for end-to-end freight solutions, PARS Tracking for cargo status monitoring, and a Free Quote Request System. The company utilizes electronic transmission technology to interface with Canada Border Services Agency and maintains an extensive network of shipping lines, railways, airlines, trucking companies, and freight agents.
Differentiator
Problem solved
Functional benefit
Products and services
- Customs Clearance Services Canadian customs clearance services using electronic transmission technology to communicate with Canada Border Services Agency (CBSA), ensuring proper documentation and HS classification for imported goods across all transportation modes (truck, rail, air, ocean).
- Commercial Customs Brokerage Customs brokerage services for commercial importers handling various goods including live animals, plants, food and beverages, chemicals, cosmetics, raw materials, clothing, footwear, industrial equipment, automotive products, electronics, and manufactured articles.
- Personal Shipments Clearance Customs clearance services for individuals importing goods for personal use, including assistance with GST, PST, HST, excise taxes, and duty charges for returning Canadians, immigrants, and personal shoppers.
- Freight, Warehousing & Transportation Local delivery using company trucks, international freight arrangements via road, air or ocean, and warehouse storage coordination for cleared shipments.
- Long Distance Moving Services Cross-border and long-distance moving services backed by the Atlas Van Lines network, including pet relocation, vehicle shipping, and international moves with guaranteed delivery dates, real-time tracking, secured containerization, and coast-to-coast agent coverage.
- End-to-End Freight Solutions (Connect Logistics) Full-service freight solutions offered via the Connect Logistics partnership, including domestic and cross-border freight (FTL/LTL), air and ocean freight, final-mile and white-glove delivery, flatbed and specialized equipment, and trade show logistics.
Companies that use Orbit Brokers
Customer profileNamed customers6 records
Segments4 records
Ideal customer profiles4 records
Orbit Brokers technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Orbit Brokers partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- Connect LogisticscoreStrategic affiliation providing clients with expanded service offerings including international freight forwarding, warehousing, and local delivery across Canada. Connect Logistics offers domestic and cross-border freight (FTL/LTL), air and ocean freight, final mile and white glove services, flatbed and specialized equipment, and trade show logistics.
- Atlas Van LinescoreOrbit Brokers is part of the Atlas Van Lines group of companies, providing cross-border and long-distance moving services backed by Atlas's North America-wide network. Atlas Van Lines is one of North America's most trusted moving networks, offering guaranteed delivery dates, real-time tracking, secured containerization, and coast-to-coast agent coverage.
Scale indicators2 records
Recent moves5 records
Expansion highlights6 records
Orbit Brokers competitors and assessment
Company assessmentDirect peers
- Livingston International: Largest Canadian customs broker and trade-services company; directly competes with Orbit on CBSA clearance for commercial and personal imports across Canada, with broader geographic and service coverage.
- Cole International: Major Canadian customs brokerage with national footprint; competes head-to-head with Orbit on commercial customs clearance, HS classification, and trade compliance services.
- GHY International: Western Canada-based customs broker offering commercial and personal clearance into Canada; competes with Orbit especially on cross-border and US-to-Canada import flows.
- M.B.S. Brokers Ltd. Canadian customs broker offering clearance services across commercial and personal imports; directly comparable small-to-mid broker competing with Orbit in similar importer segments.
Emerging players
- Clearit USA / Clearit Customs Brokerage: Digital-first Canadian customs broker and online clearance platform; competes with Orbit on small-parcel and SMB customs clearance, often at lower touch points.
- BorderBuddy: Online Canadian customs broker targeting first-time and SMB importers; overlaps Orbit's NRI/Amazon-Canada seller use cases with a more tech-led onboarding experience.
Broad incumbents
- Kuehne+Nagel (Customs Brokerage): Global freight forwarder and customs broker; competes with Orbit on commercial Canadian imports as part of a much broader end-to-end logistics portfolio.
- DHL Global Forwarding / DHL Customs Services: Global logistics provider with customs brokerage capabilities for Canadian imports; competes with Orbit on commercial import clearance as part of integrated supply-chain offerings.
- C.H. Robinson (NAFTA Customs & Trade Services): Major North American 3PL and customs broker with significant Canadian customs operations; competes with Orbit on commercial customs clearance, especially for cross-border US-Canada flows.
Regional players
- Pacific Customs Brokers: Western Canada-focused customs broker; comparable offering to Orbit but with primary regional concentration in British Columbia rather than Ontario.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Orbit Brokers social profiles
Digital presenceOrbit Brokers financial estimates
Financial estimateRevenue estimate
Valuation estimate
Orbit Brokers leadership team
Management profileNumber of profiles
Profiles7 records
Orbit Brokers funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Orbit Brokers M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Orbit Brokers
What does Orbit Brokers do?
Orbit Brokers is a licensed Canadian customs brokerage firm that provides customs clearance services for both commercial importers and individuals bringing goods into Canada, using electronic data interchange with Canada Border Services Agency for documentation, HS classification, and duty calculation. The company supplements customs brokerage with freight forwarding, warehousing coordination, local trucking, and long-distance cross-border moving services delivered through the Atlas Van Lines and Connect Logistics partner networks.
Is Orbit Brokers a public or private company?
Orbit Brokers is a private company. It is classified as family owned and is currently operating.
When was Orbit Brokers founded?
Orbit Brokers was founded in 1989. It employs 1 to 10 people.
Where is Orbit Brokers based?
Orbit Brokers is headquartered in Mississauga, Canada, in the North America region.
How does Orbit Brokers make money?
One revenue line is on record: customs Brokerage Services.
Who are Orbit Brokers's main competitors?
Direct peers on record are Livingston International, Cole International, GHY International and M.B.S. Brokers Ltd.. Emerging players are Clearit USA / Clearit Customs Brokerage and BorderBuddy. Broad incumbents are Kuehne+Nagel (Customs Brokerage), DHL Global Forwarding / DHL Customs Services and C.H. Robinson (NAFTA Customs & Trade Services). Pacific Customs Brokers is listed as a regional player.
Does Orbit Brokers have an API?
No public API is recorded for Orbit Brokers.
What industry is Orbit Brokers in?
Orbit Brokers's product category is Customs Brokerage Services. Its primary akta.pro industry code is TLACAFAI, Customs Consulting & Brokerage Outsourcing (Managed Brokerage, Brokerage Operations), with a secondary code of TLACABAG, Customs Brokerage for Ocean Shipments (Import/Export Clearance). Its NAICS code is 488510 and its SIC code is 4731.