What CrownTV does

CrownTV (legally Crown Heights Communication Inc.) is a turnkey digital signage provider founded in 2012 and headquartered in New York, with regional offices in Miami Beach, FL and Atascadero, CA. The company sells a bundled offering that combines its proprietary CrownTV Dashboard (a cloud-based CMS for content scheduling, multi-screen control, regional permissions, and real-time monitoring) with commercial-grade hardware — Indoor 4K displays (32"–98"), high-brightness Window Displays (up to 4,000 nits), and pre-configured CrownTV Media Players shipped paired-by-MAC. A nationwide certified installer network covering all 50 states and 343+ cities delivers and commissions every deployment under a single project manager, while professional services cover content design, FDA-compliant menu templates, and ongoing managed services including 24/7 monitoring and 48-hour player replacement.

The platform supports more than 200 apps and integrations including POS feeds (Square, Toast, Olo), Microsoft 365 (SharePoint, Power BI, Outlook, Teams), ADP, Slack, RSS, IPTV, social media, and custom HTML widgets, and exposes a REST API for custom integrations. The business model spans five revenue streams: turnkey hardware+install bundles ($3,200–$19,600 per screen for indoor 4K, $3,850–$14,000 for window displays), software subscriptions at $20 per screen per month, managed services at $35–$75 per screen per month, professional installation ($300–$1,500+ per location), and content design services.

CrownTV targets multi-location enterprise operators primarily in retail and restaurants/QSR, with secondary verticals in corporate, healthcare, fitness, convenience and gas, education, grocery, salons and spas, and hospitality. Named enterprise customers include L'Occitane (150+ boutiques since 2019), Victoria's Secret, Janie and Jack (115+ stores plus a London flagship), Herman Miller, Mercedes-Benz, Westfield, and others. Go-to-market combines direct field sales, inside sales, a 4-hour quote SLA, an RFP procurement pathway, and SEO/content marketing. The company is privately held, founder-led by Owner & CEO Estelle Bensoussan, bootstrapped with no disclosed external funding, NYS+NYC WBE-certified, and claims 1,800+ operators, 10,000+ screens, and 2,000+ brands on the platform.

Name

CrownTV

Legal name

Crown Heights Communication Inc.

Website

https://crowntv-us.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

CrownTV is a turnkey digital signage provider selling cloud CMS software, commercial-grade displays, media players, nationwide installation, content design, and managed services to multi-location enterprise operators in retail, restaurants/QSR, and adjacent verticals across the US and Canada.

Ownership category

akta.pro rank

Product category

Digital Signage Solutions

akta.pro primary industry

Digital Signage & Commercial Displays (HDACADAL)

Keywords

• Digital signage software
• Commercial displays
• Digital signage installation
• Cloud signage CMS
• Managed signage services

Headquarters

HQ city

Brooklyn

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales: Commercial displays sold as part of turnkey packages - indoor 4K ($3,200-$19,600 per screen) and high-brightness window displays ($3,850-$14,000 per screen)
2. Software Subscription: CrownTV Dashboard SaaS at $19-20 per screen per month (annual billing), bundled first year in turnkey packages
3. Professional Installation: Licensed installation services priced $300-$1,500+ per location depending on scope
4. Content Design Services: Project-based content creation including brand kits, menu templates, motion content, FDA-compliant menus
5. Managed Services: Ongoing support including content scheduling, quarterly checks, 24/7 monitoring at $35-75 per screen per month

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

CrownTV is a turnkey digital signage company that sells, installs, and supports commercial-grade displays paired with its proprietary cloud-based CMS (CrownTV Dashboard) for multi-location businesses. Its unified offering bundles commercial displays, media players, cloud software, professional installation, content design, and ongoing managed services under a single contract, eliminating the need for multi-vendor coordination. The company serves over 1,800 operators with 10,000+ live screens across retail, restaurants, corporate, healthcare, fitness, and other verticals.

Product overview

CrownTV is a turnkey digital signage company offering a unified platform-plus-services model. The core product is the CrownTV Dashboard (cloud-based CMS) paired with commercial-grade hardware including Indoor 4K Displays (32"–98"), Window Displays (high-brightness 46"–75"), and CrownTV Media Players. Services include Turnkey Install, Nationwide Installation, Content Design, and Managed Services. The platform bundles 200+ apps and integrations (POS feeds, Microsoft 365, Slack, social media, weather, RSS, IPTV) and 200+ pre-built content templates. Pricing spans software-only ($20/screen/month) to turnkey all-in ($3,200–$19,600 per screen for indoor; $3,850–$14,000 for window displays) including hardware, mount, player, install, training, network setup, and year-one software. Key differentiator is single-contract accountability for the full stack vs. assembling multiple vendors.

Differentiator

Problem solved

Functional benefit

Brands

• CrownTV Dashboard: Cloud-based digital signage software platform for content management, scheduling, multi-screen control, and remote monitoring.

Products and services

• CrownTV Dashboard Cloud-based digital signage CMS for scheduling content, managing screens across locations, regional permissions, and real-time monitoring. Built and supported in New York. Available standalone ($20/screen/month annual) or bundled into turnkey packages.
• Commercial Displays Commercial-grade panels including Indoor 4K displays (32"-98") for retail walls, lobbies, offices, and menu boards (~500 nits, anti-glare, anti-burn-in) and high-brightness Window Displays (46"-75") for storefront windows (up to 4,000 nits, IP5X dust-resistant, fanless cooling, anti-reflective glass). Turnkey all-in pricing ranges $3,200-$19,600 per indoor screen and $3,850-$14,000 per window screen.
• CrownTV Media Player The hardware brain that runs every screen. Pre-configured and shipped paired-by-MAC to each location, allowing HDMI-to-display and ethernet-to-network plug-and-play deployment. Sold as part of turnkey packages.
• Turnkey Install Full-stack deployment service covering hardware sourcing, software, nationwide installation, and content under one contract. Includes site survey, display sourcing, mounting, cabling, commissioning, training, and year-one software. One project manager owns every trade from quote to live screens.
• Nationwide Installation Certified local install crews across all 50 states covering site survey, electrical coordination, mount-and-set, and software commissioning, with one project manager owning every trade. Priced $300-$1,500+ per location depending on scope.
• Content Design Professional content creation service for menus, promotions, lobby screens, video walls, and branded templates. Includes brand kits, menu templates, motion content, and FDA-compliant calorie menu templates. Delivered project-based.
• Managed Services Ongoing day-2 network management including content scheduling, 48-hour player swap, quarterly preventative checks, 24/7 device monitoring, and content help. Priced at $35-$75 per screen per month.
• Digital Menu Boards Restaurant and QSR-specific solution bundling CrownTV displays, Dashboard, and content design for digital menu boards. Includes daypart scheduling, promo zones, POS-ready content workflows with Toast/Square/Olo integrations, and FDA-compliant calorie labeling templates.
• Video Walls Multi-screen statement display solution for retail flagships, lobbies, hospitality, and event spaces. Supports 2x2 and 3x3 configurations plus hybrid flagship setups with synchronized sub-frame playback (e.g., Victoria's Secret Fifth Avenue with 15 displays in groups of three).

Quantifiable outcome

• 400% more views than static signage
• +5 more outcomes

Named customers12 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• SamsungcoreTechnology or IntegrationSamsung Authorized Reseller for commercial displays including QM, OM, OH, and VM-T panel lines. Sourcing commercial-grade panels for indoor, window-facing, and outdoor digital signage deployments.
• SquarecoreTechnology or IntegrationPOS integration with Square for retail point-of-sale data feeding into CrownTV Dashboard content triggers
• ToastcoreTechnology or IntegrationPOS integration with Toast for restaurant menu board automation and pricing updates
• OlocoreTechnology or IntegrationRestaurant POS integration with Olo for menu synchronization and order-up displays

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Scala (Stratacache): Scala, owned by Stratacache, is a long-established enterprise digital signage incumbent serving large retail, QSR, and corporate customers worldwide. While CrownTV is positioned as a mid-market specialist, Scala competes for the same enterprise RFPs at the upper end of CrownTV's addressable market.
• Samsung MagicINFO: Samsung's MagicINFO is a digital signage CMS bundled with Samsung's commercial display panels, the same hardware CrownTV resells. This creates a dual relationship where Samsung is both CrownTV's hardware supplier and a competitor offering bundled CMS-plus-panel solutions to enterprise buyers.
• AppSpace: AppSpace is a broad workplace experience and digital signage platform serving enterprise corporate communications, wayfinding, and meeting room signage. CrownTV names AppSpace in its competitor list, with overlap in the corporate and lobby signage use cases CrownTV serves.

Direct peers

• NoviSign: NoviSign is a digital signage software platform with content templates, scheduling, and remote management for SMB and mid-market customers. CrownTV explicitly lists NoviSign as a direct comparison competitor targeting similar multi-location buyer segments.
• ScreenCloud: ScreenCloud is a cloud-based digital signage CMS platform serving multi-location retail, corporate, and QSR customers with subscription pricing. CrownTV lists ScreenCloud as a direct competitor, and the two compete for the same multi-location enterprise buyer purchasing software-driven signage solutions.
• Yodeck: Yodeck is a digital signage CMS platform bundled with its own media players, targeting SMB and mid-market multi-location operators. CrownTV names Yodeck as a head-to-head competitor in its comparison content, competing on similar pricing per-screen subscription economics.
• BrightSign: BrightSign is a leading manufacturer of digital signage media players and provides BrightSign OS CMS, directly competing with CrownTV on hardware (media players) and software (CMS). CrownTV explicitly lists BrightSign as a head-to-head competitor while also supporting BrightSign players within its own hardware-agnostic platform.
• Raydiant: Raydiant provides cloud-based digital signage for retail stores, restaurants, and corporate lobbies with an app marketplace approach. CrownTV lists Raydiant among its 14 enumerated competitors and the two compete for in-store experience screens in retail and QSR verticals.
• OptiSigns: OptiSigns is a digital signage platform offering cloud CMS, app integrations, and hardware-agnostic player support. CrownTV names OptiSigns in its head-to-head comparison page, with both companies emphasizing software-first, integration-rich approaches.
• Mvix (now part of Xhibitor): Mvix is a digital signage provider offering CMS, media players, and content services for enterprise and mid-market customers. CrownTV lists Mvix among its named competitors in comparison content, with overlapping target buyer profiles in retail and corporate.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@crowntv
• Facebookfacebook.com/CrownTV
• LinkedInlinkedin.com/company/crowntv
• Instagraminstagram.com/crowntv_official
• TikToktiktok.com/@crowntv_official
• Xx.com/ItsCrownTV

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CrownTV