Patientus

What Patientus does

Patientus, headquartered in Berlin, is a white-label medical video consultation platform that enables German healthcare providers to conduct KBV-certified virtual appointments under the client's own corporate brand. Founded in 2017 as a brand of jameda GmbH — Germany's leading physician rating and appointment booking platform — Patientus operates exclusively as a B2B infrastructure provider, not as a direct-to-patient service. Its single product, the "Patientus White Label Videosprechstunde," delivers real-time peer-to-peer video consultations with TSL encryption, document/file exchange, screen sharing, group calls, a collaborative whiteboard, chat, background blur, practitioner profiles, online-bookable appointments, single-appointment scheduling, automated email confirmations, and post-consultation patient surveys with real-time analytics. The platform supports German and English out of the box and accepts requests for additional languages.

Name

Patientus

Legal name

jameda GmbH

Website

https://patientus.de

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Telemedicine Video Consultation Software

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Health Services (8000)

akta.pro primary industry

Virtual Specialty Care Platforms (tele-stroke, tele-ICU, tele-derm, tele-cardiology) (HLALABAD)

akta.pro secondary industries

General Medical Virtual Primary Care (Payer-Branded) (HLALACAA), Primary Care & General Medicine Virtual Care (Employer-Sponsored) (HLALADAA)

Keywords

• Telemedicine platform
• Video consultation software
• White label healthcare
• Medical video conferencing
• KBV certified platform

Headquarters

HQ city

Berlin

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. White Label Licensing: Patientus licenses its white-label video consultation platform to large healthcare clients (hospital chains, health insurers, KIS/PVS providers, occupational health services, startups) who deploy it under their own corporate brand. This is a recurring licensing model with multi-year contracts typical for enterprise B2B arrangements.
2. API/SDK Integration Licensing: Revenue generated from providing openAPI access and SDK integrations to third-party product providers (KIS/PVS vendors) who embed the video consultation functionality into their existing software products.

Go-to-market motion3 records

Distribution channels3 records

Marketing channels3 records

Core offering

Patientus provides a KBV-certified white-label video consultation platform that enables healthcare organizations to offer virtual medical appointments to patients under their own corporate brand. The web-based platform supports peer-to-peer video calls with TSL encryption, appointment scheduling, document exchange, screen sharing, group calls, whiteboard, chat, and multi-language communication. It also offers an openAPI and Frontend/Backend SDKs for KIS/PVS software vendors to embed the certified video consultation directly into their practice management products.

Product overview

Patientus offers a single unified white-label video consultation platform called 'Patientus White Label Videosprechstunde.' This KBV-certified platform enables healthcare providers (clinics, insurance companies, occupational health services) to offer video consultations under their own corporate branding. The platform includes built-in features for appointment scheduling, multi-language support, document exchange, screen sharing, chat, group calls, whiteboard collaboration, patient surveys, and provider profile management. Integration is available via openAPI with Frontend and Backend SDKs.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Doctors can bill video consultations via GOP 01439 using the Versicherten-, Grund- or Konsiliarpauschale from 01.10.2019

Named customers23 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature17 records

Partnerships

Three partnerships are on record, tiered core.

• jameda GmbHcoreOEM/ Whitelabel/ Licensing PartnerPatientus White Label is a brand of jameda GmbH, Germany's leading physician rating and appointment booking platform. jameda serves as the parent company and primary distribution partner, directing individual doctors and patients to use Patientus-powered video consultations via jameda.de. jameda also handles individual doctor and patient-facing video consultation services directly.
• datenschutz cert GmbHcoreTechnology or Integrationdatenschutz cert GmbH conducted a comprehensive audit of Patientus's portal and video consultation platform according to the ips® (internet privacy standards) framework — a nationally recognized standard for information security and data privacy. Patientus was awarded the ips® Gütesiegel, confirming compliance with German data protection requirements.
• Kassenärztliche Bundesvereinigung (KBV)coreStrategic or Co-development PartnerPatientus is a KBV-certified video service provider under Annex 31b to the Bundesmantelvertrag – Ärzte SGB V, meeting all KBV and GKV-Spitzenverband technical requirements for practice and video service. This certification enables doctors using Patientus to bill video consultations via EBM codes (GOP 01439) covered by statutory health insurers.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• MindDoc: German digital mental-health platform offering video-based therapy sessions. Comparable as a Germany-based video consultation provider for licensed practitioners, though narrower in clinical scope than Patientus.
• Doccura: German doctor-appointment-booking and video-consultation platform. Comparable to Patientus as a German telehealth booking + video platform, though smaller and more consumer-focused.

Direct peers

• Zava: European direct-to-consumer telehealth provider offering video consultations and online prescriptions across multiple countries. Comparable to Patientus as a European telehealth platform, though with a primarily DTC rather than white-label model.
• Doctolib: France-headquartered but a major telehealth and appointment-booking player in Germany. Competes with Patientus for hospital, payer and physician video-consultation deployments and dwarfs it on funding, brand recognition and product breadth.
• samedi: Berlin-based provider of online appointment scheduling and video consultation infrastructure for hospitals and physician networks in Germany. Closest direct white-label peer for German hospital and clinic video consultation deployments.
• Kry (Livi): European direct-to-consumer and payer-partnered telehealth operator active across multiple EU markets. Comparable to Patientus as a European video-consultation platform serving insurers and patients under its own brand, though with a different primary GTM.
• TeleClinic: German telemedicine platform offering video consultations to patients and partnered with statutory health insurers — a direct competitor for the payer-sponsored and direct-to-consumer virtual care business that Patientus enables via white-label.
• medatixx: Leading German KIS/PVS vendor and listed Patientus customer/partner. Comparable because it both resells Patientus white-label and competes as a vertically integrated practice software provider that could ultimately insource telehealth features.

Broad incumbents

• CompuGroup Medical (CGM): Largest European vendor of physician practice software (KIS/PVS) with its own telehealth modules (e.g., CLICKDOC). Directly competes with Patientus as both an integrated KIS vendor offering video consultations and a white-label channel partner to physicians and hospitals.
• jameda: Patientus's parent company and Germany's leading physician rating and appointment-booking platform. Comparable because jameda itself offers video consultations to end users using Patientus technology, making it both distribution partner and adjacent competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/patientus
• Facebookfacebook.com/Patientus
• LinkedInlinkedin.com/company/patientus-gmbh

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Patientus