Alcaldía de Plato - Magdalena

What Alcaldía de Plato - Magdalena does

Alcaldía de Plato - Magdalena is the municipal government of Plato, a municipality in the Department of Magdalena, Colombia, founded in 1626 by Fray Nicomedes Fonseca. It serves as the primary public administration entity for approximately 1,500 km² of territory and a population distributed across 12 corregimientos, currently led by Mayor Armando Campuzano Restrepo (in office since 2024). The entity delivers core municipal services including property tax (predial), industry and commerce tax, vehicle tax, traffic-fine processing, social welfare classification (SISBÉN), licensing, petitions/complaints handling (PQRD), and citizen participation programs under Ley 1757 of 2015.

The technology stack is built on a SharePoint-based institutional portal (plato-magdalena.gov.co) with 18 standardized online procedures, the TramiApp mobile application (Google Play), a PSE/ACH Colombia payment integration supplemented by Universo Online, a dedicated children's portal meeting WCAG 2.0 Level A accessibility, and a WhatsApp Business citizen attention channel launched June 2025. Compliance frameworks include Ley 1712 de 2014 (transparency), Resolution 1519 of 2020 (web accessibility and open data), and NTC 5854. Channels span in-person service at the Carrera 12 headquarters, sector secretariats, the web portal, mobile app, social media (Facebook ~4,913 followers, Twitter, YouTube), and bank network payment rails.

Revenue is not publicly disclosed; the entity is funded through Colombian municipal transfers (SGP and related national systems), own-source tax collection, and departmental/national allocations. It operates a wholly-owned healthcare subsidiary, E.S.E. Hospital 7 de Agosto. Pricing is transactional across tax and procedure categories, with most citizen services provided free of charge and selected certificates/licenses carrying administrative fees; all pricing is publicly disclosed through official channels.

Name

Alcaldía de Plato - Magdalena

Legal name

Alcaldía Municipal de Plato, Magdalena

Website

https://plato-magdalena.gov.co

Company type

Public

Operating status

Operating

Headcount range

251–500 employees

Short description

Alcaldía de Plato is the municipal government of Plato, Magdalena, Colombia, delivering citizen services including tax collection (PSE/Universo Online), SISBÉN social welfare, PQRD filings, and 18 online procedures across web, mobile (TramiApp), and WhatsApp channels.

Ownership category

akta.pro rank

Headquarters

HQ city

Plato

HQ country

Colombia

HQ region

Latin America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Pricing tiers

Distribution channels5 records

Marketing channels7 records

Core offering

The Alcaldía de Plato - Magdalena is a municipal government entity that delivers public administration services to the residents of Plato, Magdalena, Colombia. It provides citizen-facing services including 18 online administrative procedures, PQRD petition handling, online tax collection (impuesto predial, industria y comercio, vehicular, traffic fines) via the PSE payment system, the SISBÉN social welfare classification system, and citizen participation mechanisms under Ley 1757 de 2015 and Ley 1712 de 2014. It also operates a social programs arm, including programs for vulnerable populations, children and adolescents, and operates the E.S.E. Hospital 7 de Agosto healthcare subsidiary.

Differentiator

Problem solved

Functional benefit

Products and services

• Portal Web Institucional Official municipal website (plato-magdalena.gov.co) serving as the primary digital channel for citizen services, information access, transparency requirements, and government-to-citizen communication. Built on SharePoint platform with accessibility features.
• Trámites y Servicios en Línea Online procedure management system offering 18 administrative procedures including SISBÉN surveys, property tax consultation, sports recognition, land use certificates, urban licenses, and public service payments. Operates in online, partially online, and in-person modalities.
• Pagos en Línea PSE Secure online payment system via PSE (Proveedor de Servicios Electrónicos) enabling citizens to pay property tax, industry and commerce tax, vehicle tax, traffic fines (SIMIT), and public utility bills through connected Colombian banks.
• SISBÉN (Sistema de Identificación y Clasificación de Potenciales Beneficiarios) Social welfare identification system managed by the municipal SISBÉN office. Conducts surveys for citizens to access government social programs, handles address changes, score complaints, and household inclusions.
• PQRD (Peticiones, Quejas, Reclamos y Denuncias) Citizen complaint and request management system allowing residents to file and track petitions, complaints, claims, and denunciations against municipal administration.
• Chat en Línea Real-time chat service for direct communication between the municipality and citizens. Available Thursdays and Fridays from 9:00 AM to 11:00 AM and 3:00 PM to 5:00 PM, excluding holidays.
• Portal de Niños Dedicated child-friendly portal with educational content, games, rights information, and information about the municipality designed for children and youth audiences. Includes accessibility features meeting WCAG 2.0 Level A.
• Plataforma de Participación Ciudadana Online citizen participation platform providing forums, surveys, blogs, social networks integration, and accountability sessions. Established under Law 1757 of 2015 and Law 1712 of 2014 for citizen engagement in public management decisions.
• TramiApp Mobile Application Mobile application available on Google Play Store (com.tramites.alcaldiadeplato) enabling citizens to access municipal procedures and services from mobile devices. Provides digital access to government tr\u00e1mites and services.
• Sistema de Atención al Ciudadano (WhatsApp Integration) WhatsApp Business citizen attention channel announced June 26, 2025, enabling direct communication between the municipality and citizens through the WhatsApp messaging platform.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Alcaldía de Montería: Caribbean Region municipal government of similar size tier, providing identical categories of citizen services, tax collection, and transparency portals. Comparable municipal operations model.
• Alcaldía de Sincelejo: Caribbean Region municipal government of Sucre Department, providing comparable citizen services, online tax payment, and PQRD systems. Comparable in scale and administrative function.
• Alcaldía de Barranquilla: Caribbean Region municipal government delivering comparable citizen services, tax collection, and digital portals. Operates in the same geographic and cultural context as Plato.
• Alcaldía de Santa Marta: Capital city of the Magdalena Department, sharing the same departmental oversight and administrative context as Plato. Operates a similar suite of online citizen services and tax collection systems.
• Alcaldía de Medellín: Municipal government of Medellín, recognized as a leader in digital transformation and citizen services innovation in Colombia. Operates the same model of online procedures, tax collection, and citizen engagement portals.
• Alcaldía Mayor de Bogotá: Municipal government of Colombia's capital district, providing identical citizen services (tax collection, PQRD, online procedures, transparency portals) at a much larger scale. Directly comparable in function and digital service model.
• Alcaldía de Cali: Municipal government of Santiago de Cali, providing the same categories of citizen services, online procedures, and transparency-compliant portal. Comparable in municipal service delivery model.
• Alcaldía de Bucaramanga: Municipal government of Bucaramanga offering equivalent citizen services, online procedures, and digital portals. Comparable in service catalog and administrative structure.
• Alcaldía de Cartagena de Indias: Major Caribbean municipal government with similar citizen service channels, tax collection systems, and transparency portal obligations under Ley 1712. Comparable as a coastal Caribbean municipality.
• Gobernación del Magdalena: Department-level government that oversees Plato and exercises political-administrative authority over municipal entities in the Magdalena Department. Operates a similar transparency and online services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/AlcaldiadePlato
• YouTubeyoutube.com/channel/UCHCbDEw_-9up2hOEAMk62Lg
• Facebookfacebook.com/AlcaldiaDePlatoMagdalena
• LinkedInlinkedin.com/company/alcaldia-municipal-de-plato-magdalena

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alcaldía de Plato - Magdalena