Predictive Service
- Company typePrivate
- Founded2002
- HeadquartersCleveland, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Predictive Service does
Predictive Service is a U.S.-based facilities services company, headquartered in Cleveland, Ohio, that specializes in electrical asset management and predictive maintenance for industrial and commercial facilities. Founded in 2002 and operating with 101-250 employees, the firm delivers a services-led portfolio spanning electrical safety (lockout tagout, arc flash studies, electrical safety training), condition assessment (infrared thermography inspections), and asset lifecycle management including upgrades, retrofits, and digital monitoring. The company's underlying technology is human-led inspection and maintenance augmented by digital condition-monitoring tools, rather than a software platform.
The business operates on a project- and program-based services model. Customers are horizontal in nature, consisting of industrial facilities, commercial buildings, and operators of electrical infrastructure that require safety compliance, asset reliability, and operational risk mitigation. The company does not publicly disclose pricing, but its engagement structure implies multi-program relationships (safety programs, recurring thermography surveys, ongoing lifecycle maintenance) rather than transactional sales. The firm was previously known as SEAM Group and has been acquired by and integrated into ABB's Electrification Service business, giving it access to ABB's global service network, broader engineering resources, and cross-sell opportunities across ABB's installed base.
Following the ABB integration, the value proposition combines Predictive Service's predictive maintenance and safety expertise with ABB's digital monitoring, modernization, and sustainability offerings. The combined unit positions itself around four pillars: expanded local engineering support, comprehensive lifecycle solutions, uncompromising safety and reliability, and a sustainability / circularity focus aimed at energy optimization and decarbonization. Donald Frankel, the founder, serves as CEO & President. Revenue, customer-level concentration, and contract economics are not disclosed in available sources.
Predictive Service firmographics
Firmographics- Name
- Predictive Service
- Website
- https://predictiveservice.com
- Company type
- Private
- Founded year
- 2002
- Operating status
- Acquired
- Headcount range
- 101–250 employees
- Ownership category
- akta.pro rank
Predictive Service industry classification
Industry- Product category
- Electrical Asset Management Services
- NAICS
- Facilities Support Services (561210), Facilities Support Services (56121)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Predictive Maintenance & Asset Reliability Analytics (HDAAAHAE)
- akta.pro secondary industries
- Condition Monitoring & Predictive Maintenance (SCADA/IoT, Vibration, Thermography, Drones) (EUAMAGAD), Predictive Maintenance Analytics & APM Software (AI/ML, Digital Twins) (EUAEAKAH)
Keywords
Where Predictive Service is headquartered
LocationHeadquarters
- HQ city
- Cleveland
- HQ country
- United States
- HQ region
- North America
Markets served
Predictive Service business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Predictive Service product offering
Product offeringCore offering
Predictive Service is a facilities services company specializing in electrical asset management and predictive maintenance. Its offerings combine SEAM Group's portfolio with ABB Electrification Service's capabilities to deliver safety, reliability, and sustainability solutions across the electrical asset lifecycle. Core services include Lockout Tagout, Infrared Thermography, Arc Flash Study, Electrical Safety Training, and broader Asset Lifecycle Management encompassing upgrades, retrofits, and digital monitoring.
Product overview
ABB Electrification Service (formerly SEAM Group) offers a portfolio of electrical safety and asset management services. The offering is a service-based model rather than a software platform. Core services include Lockout Tagout, Infrared Thermography, Arc Flash Study, and Electrical Safety Training, supported by comprehensive lifecycle management solutions including Care and Modernization offerings for upgrades, retrofits, and digital monitoring. The services are designed to work together holistically, providing expanded local support, uncompromising safety and reliability, and sustainability optimization.
Differentiator
Problem solved
Functional benefit
Products and services
- Lockout Tagout
Companies that use Predictive Service
Customer profileSegments2 records
Ideal customer profiles2 records
Predictive Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Predictive Service partnerships and signals
Strategic signalRecent moves5 records
Expansion highlights4 records
Predictive Service competitors and assessment
Company assessmentBroad incumbents
- ABB Electrification Service: The parent organization's broader service arm, which now encompasses Predictive Service. Directly comparable in scope, customer base, and service portfolio, but operates at global scale across all of ABB Electrification's geographies and segments.
- Schneider Electric: Global electrification and energy management major with EcoStruxure and field services divisions covering predictive maintenance, asset management, and modernization for industrial and commercial facilities — overlapping directly with Predictive Service's offerings.
- Siemens Smart Infrastructure: Provides electrical asset services, building technologies, and digital monitoring for industrial customers, including predictive maintenance and modernization solutions comparable to Predictive Service's lifecycle portfolio.
- Eaton: Power management company offering electrical service programs, power systems maintenance, and asset management for industrial and commercial customers — directly comparable in electrical reliability and safety services.
- Emerson (Aspen Technology / Movilizer): Provides industrial asset management software, condition monitoring, and reliability services to plant operators, overlapping with the predictive maintenance and reliability analytics side of Predictive Service's portfolio.
- Honeywell Forge Asset Performance: Offers connected plant, asset performance management, and field services for industrial facilities, competing with Predictive Service in predictive maintenance and lifecycle optimization.
Emerging players
- Augury: AI-driven machine health and process optimization platform for industrial assets. Competes with the predictive maintenance/digital monitoring portion of Predictive Service's offering using a software-first, sensor + SaaS model.
- Uptake: Industrial AI and asset performance management software targeting condition-based monitoring and predictive maintenance — overlaps with the digital monitoring layer of Predictive Service's service stack.
- Accruent (Lucernex / BlueCielo): Provides asset lifecycle and facility management software used by industrial and commercial operators; comparable to the lifecycle management and modernization services within Predictive Service's offering.
Regional players
- Cushman & Wakefield (Facilities Services): Large commercial real estate services firm providing integrated facilities management including electrical and building system maintenance, overlapping with Predictive Service's commercial facilities customer segment.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights5 records
Customer concentration
Predictive Service social profiles
Digital presencePredictive Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Predictive Service leadership team
Management profileNumber of profiles
Profiles1 record
Predictive Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Predictive Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Predictive Service
What does Predictive Service do?
Predictive Service is a facilities services company specializing in electrical asset management and predictive maintenance. Its offerings combine SEAM Group's portfolio with ABB Electrification Service's capabilities to deliver safety, reliability, and sustainability solutions across the electrical asset lifecycle. Core services include Lockout Tagout, Infrared Thermography, Arc Flash Study, Electrical Safety Training, and broader Asset Lifecycle Management encompassing upgrades, retrofits, and digital monitoring.
When was Predictive Service founded?
Predictive Service was founded in 2002. It employs 101 to 250 people.
Where is Predictive Service based?
Predictive Service is headquartered in Cleveland, United States, in the North America region.
Who are Predictive Service's main competitors?
Broad incumbents on record are ABB Electrification Service, Schneider Electric, Siemens Smart Infrastructure, Eaton, Emerson (Aspen Technology / Movilizer) and Honeywell Forge Asset Performance. Emerging players are Augury, Uptake and Accruent (Lucernex / BlueCielo). Cushman & Wakefield (Facilities Services) is listed as a regional player.
Does Predictive Service have an API?
No public API is recorded for Predictive Service.
What industry is Predictive Service in?
Predictive Service's product category is Electrical Asset Management Services. Its primary akta.pro industry code is HDAAAHAE, Predictive Maintenance & Asset Reliability Analytics, with a secondary code of EUAMAGAD, Condition Monitoring & Predictive Maintenance (SCADA/IoT, Vibration, Thermography, Drones). Its NAICS code is 561210 and its SIC code is 8744.