What e-switch Solutions AG does

e-switch Solutions AG is a Swiss-based enterprise software provider that builds the Mobile Productivity Suite (MPS), a modular set of mobile and planning applications designed to digitize service and maintenance processes inside SAP S/4HANA and SAP ERP environments. The suite comprises e-planning for intelligent task scheduling, e-companion for mobile field technician workflows, e-forms and e-designer for digital checklists and documentation, e-report for document generation, e-connect for real-time middleware to SAP, and the AI-powered modules e-optimize (constraint-based optimization via Timefold Solver) and e-assist (generative AI planning assistance via AWS LLM technology). All products integrate with SAP without data replication, using the company's own Data Engine architecture and existing SAP authorization concepts.

The company operates a direct enterprise sales model, combining software licensing with consulting, implementation, training, and ongoing support services. Pricing is quote-based and not publicly disclosed. Its target customer base is mid-to-large enterprises in regulated industries with significant field service or maintenance operations, including aviation, railway, energy, plant and mechanical engineering, pharmaceuticals, healthcare, and facility management. Named customers include DB Infrago, DB Services, CKW, Zurich Airport, Hoppecke, Ratiodata, Siemens, Siemens Healthineers, Merck, SBB, ScottishPower, and Siemens Gamesa, with management reporting over 40,000 users across 35 countries.

e-switch is owner-managed, privately held, and bootstrapped with no external investors. Founded in 1999 and headquartered in Freienbach, Switzerland, it opened a German subsidiary in Munich in 2020 to serve the DACH market more directly. Revenue is generated through software licensing/subscription plus professional services, with no public revenue disclosure. The company positions itself as a long-tenured specialist in SAP-integrated mobile field service rather than a broad horizontal platform.

Name

e-switch Solutions AG

Legal name

e-switch Solutions AG

Website

https://e-switch.ch

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

11–50 employees

Short description

e-switch Solutions AG is a Swiss enterprise software firm that provides the Mobile Productivity Suite, a modular set of mobile and AI-powered planning applications integrated with SAP S/4HANA and SAP ERP to digitize service and maintenance processes for enterprises in regulated industries.

Ownership category

akta.pro rank

Product category

Enterprise Field Service Management Software

NAICS

Computer Systems Design and Related Services (5415), Custom Computer Programming Services (541511), Other Computer Related Services (541519)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Enterprise Application Modernization & Upgrades (incl. S/4HANA, cloud migrations) (BPAEAGAG)

akta.pro secondary industries

Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH), ERP/CRM/HRIS Implementation & Integration (BPAEAAAE)

Keywords

• SAP mobile solutions
• Field service software
• Maintenance scheduling
• Mobile workforce apps
• SAP ERP integration

Headquarters

HQ city

Freienbach

HQ country

Switzerland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Licenses and Subscriptions: The company generates revenue primarily through software licensing of the Mobile Productivity Suite (MPS), including modules such as e-planning, e-companion, e-forms, e-optimize, e-assist, and e-connect. These are sold as licensed solutions integrated with SAP systems.
2. Consulting and Implementation Services: Revenue is generated through comprehensive consulting, user-centered design, agile development, implementation, training, and ongoing support services accompanying the software solutions.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

e-switch Solutions AG develops and licenses the Mobile Productivity Suite (MPS), a modular set of mobile applications, intelligent planning tools, and connectivity components that digitize and optimize service and maintenance workflows within SAP S/4HANA and SAP ERP environments. The offering combines scheduling (e-planning), mobile field execution (e-companion), digital forms/checklists (e-forms, e-designer, e-report), AI-powered optimization (e-optimize, e-assist), and real-time SAP integration (e-connect), supplemented by consulting, implementation, training, and support services.

Product overview

e-switch Solutions AG offers the Mobile Productivity Suite (MPS), a comprehensive platform for digitizing and optimizing service and maintenance processes in SAP environments. The suite comprises planning products (e-planning for manual scheduling, e-optimize for AI-powered optimization, e-assist for generative AI assistance), mobile products (e-companion for technician field operations), and form/checklist products (e-forms for digital checklists, e-designer for form creation, e-report for document generation). All products are interconnected via e-connect for seamless SAP integration without data replication. The architecture follows a modular approach where e-planning serves as the core scheduling interface, e-companion provides mobile execution capabilities, and e-forms handles documentation—all synchronized through the Data Engine to SAP systems.

Differentiator

Problem solved

Functional benefit

Brands

• Mobile Productivity Suite (MPS): Suite of mobile applications for SAP-integrated service and maintenance processes including e-planning, e-companion, e-forms, e-optimize, e-assist, e-connect, and e-report
• e-planning
• e-companion
• e-forms
• e-optimize
• e-assist
• e-connect
• e-report
• e-designer

Products and services

• Mobile Productivity Suite (MPS) Comprehensive platform that digitizes and optimizes service and maintenance processes for enterprise SAP users through intuitive mobile applications, intelligent deployment planning, and seamless SAP integration.
• e-planning Intelligent task and deployment scheduling solution for SAP environments with real-time consideration of qualifications, availability, and resources for optimal workflows.
• e-companion Mobile assistant application for service and maintenance technicians that supports offline capability, provides access to orders, materials, checklists, and documents, and synchronizes in real time with SAP.
• e-forms Digital checklist and form solution that digitizes paper checklists within the SAP environment, enabling dynamic form filling, automatic synchronization, and full process integration with mandatory fields, validations, and photo documentation.
• e-designer Graphical drag-and-drop tool for creating custom checklists and forms, providing prebuilt components for signatures, photos, text blocks, and task instructions within the SAP environment.
• e-report Document generation solution that creates forms and documents from Word templates using SAP data, serving as an alternative to SAP SmartForms or Adobe Forms with integrated DMS and email dispatch capabilities.
• e-optimize AI-powered planning engine for optimized scheduling that automatically solves complex planning problems using Timefold's solver technology, usable independently or combined with e-planning for dynamic and predictive scheduling.
• e-assist Generative AI planning assistant powered by AWS LLM technology that provides automated suggestions for deployment planning and resource allocation, responding dynamically to outages, deadlines, and availability changes.
• e-connect Connectivity module enabling seamless data exchange between e-switch products and SAP systems using push/pull technology without data replication, ensuring real-time synchronization and high-performance data exchange.

Quantifiable outcome

• Over 40,000 users worldwide rely on e-switch solutions for service and maintenance process digitization
• +2 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability3 records

Feature8 records

Partnerships

Two partnerships are on record, tiered core.

• AWS (Amazon Web Services)coreTechnology or IntegrationAWS is the technology partner for e-assist, providing LLM-based AI components for the generative AI planning assistant. Deployment and employee data from SAP is written to customer-specific LLMs with AI components provided by AWS. e-assist is integrated into e-planning via AWS-based AI technology.
• TimefoldcoreTechnology or IntegrationTimefold provides the solver technology backbone for e-optimize, the AI-powered planning engine. e-optimize is based on Timefold's Solver technology for automated optimization of complex planning problems including scheduling, routing, and resource allocation.

Scale indicators3 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Praxedo: Praxedo offers a cloud-based field service management platform with mobile workforce apps, scheduling and work order management — directly competing with e-switch's MPS suite in the SAP-integrated mobile service/maintenance space.
• ServiceMax (PTC): ServiceMax is an asset-centric field service management platform owned by PTC, targeting equipment-intensive service operations very similar to e-switch's railway, energy, and industrial machinery customer base.
• GE Digital (APM / Asset Performance Management): GE Digital offers asset performance management and field service tools for industrial customers (energy, aviation, rail), directly overlapping with e-switch's industrial service/maintenance target verticals.
• JobRouter: JobRouter is a German business process management / digital transformation platform with deep SAP integration roots, sharing both e-switch's DACH market geography and SAP-add-on positioning.

Broad incumbents

• SAP Field Service Management: SAP's own FSM offering (originally ClickSoftware, acquired by SAP) is the platform incumbent whose customers e-switch extends — making SAP both a partner and the primary competitive substitute within SAP-centric accounts.
• ServiceNow Field Service Management: ServiceNow's FSM module delivers dispatching, scheduling, and mobile field service as part of its broader enterprise platform — a broad incumbent whose suite breadth competes for the same strategic mobility budget e-switch targets.
• IFS Field Service Management: IFS provides FSM and enterprise asset management solutions focused on industrial and asset-intensive verticals, overlapping with e-switch's plant/mechanical engineering, energy, and aviation customer segments.
• Salesforce Field Service: Salesforce Field Service (built on acquired ClickSoftware assets) is a major FSM platform competitor that combines scheduling optimization with CRM — competing for the same regulated-industry mobile productivity budget.
• Microsoft Dynamics 365 Field Service: Microsoft's Dynamics 365 Field Service module provides scheduling, work order management and mobile capabilities as part of its business applications platform, positioning it as a native alternative to e-switch's SAP-fleet add-on.

Others

• SNP Schneider-Neureither & Partner: SNP is a Heidelberg-headquartered specialist in SAP S/4HANA transformations and data migration; not a direct competitor but operates in the same German-speaking SAP ecosystem and shares customer profiles with e-switch.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/e-switch-solutions-ag
• Xx.com/eswitchsolution

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about e-switch Solutions AG