Charlotte Plumbing

What Charlotte Plumbing does

Charlotte Plumbing is a family-owned plumbing service provider headquartered at 8124 Statesville Road, Charlotte, NC 28269. The company was founded in 2005 and operates across three generations of family ownership, holding NC State Plumbing License #26691 and employing between 11 and 50 people. Its service area spans the Charlotte metropolitan region, covering 14 or more communities.

The company's core offering covers residential and commercial plumbing, including 24/7/365 emergency response, drain cleaning, water heater installation and service (conventional and tankless), sewer line work, hydro-jetting, and sewer camera inspection. Field operations rely on licensed journeyman and master plumbers using standard industry diagnostic and service equipment. The company has accumulated more than 1,490 customer reviews across Google, Facebook, and Yelp with an average rating of 4.9, and supports its acquisition funnel with an active content marketing program (blog posts published June-July 2025) focused on local SEO.

Charlotte Plumbing generates revenue through service fees on plumbing jobs using a flat-rate pricing model with warranties on completed work. Its customer mix is primarily long-tail residential homeowners, augmented by a commercial channel that includes a dedicated property management vertical with special pricing tiers for portfolios of 500+ units. Go-to-market is built on local search visibility, accumulated review equity, and word-of-mouth rather than formal sales or channel partnerships, consistent with a traditional local services business at modest scale.

Name

Charlotte Plumbing

Legal name

Charlotte Plumbing

Website

https://charlotteplumbing.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Charlotte Plumbing is a family-owned, three-generation plumbing service company in Charlotte, NC, serving residential and commercial customers across 14+ metro communities with 24/7 emergency service, flat-rate pricing, and a dedicated property management vertical.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

SIC

Services-Miscellaneous Repair Services (7600)

akta.pro primary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

akta.pro secondary industries

Plumbing Installation, Service & Repair (IMAIABAB), Sewer Line Repair (Spot Repair) (HSAOABAF), Faucet, Sink & Shower/Tub Installation & Repair (HSAOAAAE)

Keywords

• Residential plumbing services
• Commercial plumbing services
• Emergency plumbing repair
• Drain cleaning services
• Water heater installation

Headquarters

HQ city

Charlotte

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Plumbing Service and Repair: Charlotte Plumbing generates revenue through one-time service calls for plumbing repairs, installations, drain cleaning, leak detection, water heater services, and emergency plumbing. The company operates on a flat-rate pricing model with transparent pricing and provides warranties on all work performed. Revenue is transaction-based, driven by service volume across residential and commercial customer segments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Charlotte Plumbing installs, repairs, and maintains a wide range of plumbing systems for residential homeowners and commercial businesses across the greater Charlotte, NC metropolitan area. The company delivers core services including plumbing repairs, drain cleaning, water heater installation, leak detection, faucet repair, gas line installation, sewer line repair, sump pumps, plumbing inspections, hydro-jetting, and 24/7 emergency plumbing response, all backed by flat-rate pricing and warranties.

Product overview

Charlotte Plumbing is a family-owned and operated plumbing service company offering a comprehensive suite of residential and commercial plumbing services across the greater Charlotte, NC area. The company provides core services including plumbing repairs, drain cleaning, water heater installation (both traditional and tankless), toilet services, leak detection, faucet repair, gas line installation, plumbing inspections, and commercial plumbing. Additional specialized services include hydro-jetting for pipe cleaning, garbage disposal repair and replacement, fixture repair and installation, sewer line repair and replacement, sewer camera inspections, sump pump services, and emergency plumbing available 24/7. The company has been in business since 2005 and is licensed in North Carolina (License # 26691), serving communities throughout North Carolina including Denver, Huntersville, Monroe, Kannapolis, Davidson, Cornelius, Mooresville, Indian Trail, Concord, Matthews, Harrisburg, Gastonia, Pineville, and Waxhaw.

Differentiator

Problem solved

Functional benefit

Products and services

• Plumbing Repairs General plumbing repair services handling leaky pipes, broken fixtures, and all types of plumbing issues including clogged drains, leaking toilets, and broken water lines for residential and commercial customers in the Charlotte, NC area.
• Drain Cleaning Professional drain cleaning services that clear stubborn clogs and buildup to keep drains flowing freely and prevent future backups for residential and commercial customers.
• Water Heater Installation Installation of traditional and tankless water heater systems, including removal of old units and proper sizing and setup for homes in the Charlotte, NC area.
• Clogged Toilets Toilet unclogging services using professional tools to safely clear blockages without causing damage for residential and commercial customers.
• Leak Detection Advanced leak detection services using acoustic leak detectors, infrared cameras, and moisture meters to locate hidden leaks behind walls, under slabs, or underground without property damage. Includes slab leak, water leak, sewer leak, and gas leak detection.
• Faucet Repair Repair services for dripping faucets and worn-out valves to save water and restore smooth operation for residential customers.
• High Water Bill Detection Service to identify hidden leaks causing sudden increases in water bills using acoustic leak detectors, infrared cameras, and moisture meters.
• Gas Line Installation Licensed gas line installation and repair services for appliances, grills, water heaters, backup generators, and pool/hot tub heaters for residential customers.
• Plumbing Inspections Professional plumbing inspections for homes and businesses, including camera inspections for real estate transactions and identifying hidden issues.
• Commercial Plumbing Full-service commercial plumbing for offices, restaurants, retail spaces, hotels, and multi-unit buildings including routine maintenance, emergency repairs, and dedicated service for property management companies.
• Emergency Plumbing 24/7 emergency plumbing services for burst pipes, broken water mains, frozen pipes, gas leaks, failing sump pumps, and sewer backups with response within 24 hours, available 365 days per year.
• Hydro-Jetting High-pressure water cleaning (up to 5,000 psi) to blast away stubborn grease, roots, and buildup inside pipes without digging or harsh chemicals.
• Garbage Disposal Repair and replacement services for jammed, leaking, or worn-out garbage disposals, including installation and proper configuration.
• Fixture Repair and Installation Installation and repair of all types of plumbing fixtures including sinks, showers, toilets, and tubs for residential customers.
• Sewer Line Repair & Replacement Broken or blocked sewer line repair services including trenchless repairs and full replacements with minimal mess and disruption.
• Sewer Camera Inspection High-resolution camera inspections to see inside sewer lines in real time to find clogs, cracks, root intrusion, and other hidden issues.
• Sump Pumps Installation, repair, and replacement of sump pumps to protect basements from flooding and water damage for residential customers.
• Toilet Repair & Replacement Repair and replacement services for all toilet issues including constantly running, leaking, or backed up toilets, including high-efficiency model installation.
• Tankless Water Heaters Tankless water heater services including installation, maintenance, and repairs for energy-efficient on-demand hot water for residential customers.
• Water Main Repair & Replacement Water main repair and replacement services for damaged water mains, including spot repairs and full replacements with code compliance.

Quantifiable outcome

• 1000+ Google reviews with 4.9 average rating demonstrating high customer satisfaction
• +1 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AAA City Plumbing: Charlotte-based residential and commercial plumbing company offering repairs, drain cleaning, water heaters, and sewer services. Directly comparable service catalog and Charlotte-MSA focus, making it the most head-to-head local competitor.
• Morris-Jenkins: Long-established Charlotte-based home services company offering plumbing, HVAC, and related services across the same metro. Closely comparable in geographic footprint, residential/commercial mix, and family-rooted brand positioning, though larger in scale and broader in service line.
• Ben Franklin Plumbing: National franchised plumbing brand with a Charlotte-area operator providing residential plumbing, drain cleaning, water heater, and emergency services. Comparable service mix and flat-rate pricing model, but competes under a national brand rather than a family identity.

Broad incumbents

• Roto-Rooter: Largest national plumbing and drain cleaning franchise with significant Charlotte presence. Overlaps heavily on drain cleaning, sewer, and emergency plumbing but at much larger scale and with a corporate brand rather than local family identity.
• ARS / Rescue Rooter: National residential services platform (now part of American Residential Services) offering plumbing, drain cleaning, and HVAC across multiple states including North Carolina. Comparable service lines but at substantially larger enterprise scale with national marketing budgets.
• Mr. Rooter Plumbing: National franchised plumbing service brand with independent franchisees serving the Charlotte market. Comparable residential and commercial plumbing offering, but differentiated by national brand and broader geographic reach.

Regional players

• Michael & Son Services: Mid-Atlantic and Southeast residential plumbing, HVAC, and electrical services company. Comparable residential service-led model with flat-rate pricing and warranties, but primarily operating outside the Carolinas with a regional rather than hyperlocal identity.

Emerging players

• Zoom Drain: Fast-growing franchised drain and sewer specialty brand with select Southeast locations. Comparable drain cleaning, hydro-jetting, and sewer camera inspection capabilities, but narrower in scope (drain-only) and at earlier growth stage.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/charlotte-plumbing-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Charlotte Plumbing