Hunter's Ambulance Service

What Hunter's Ambulance Service does

Hunter's Ambulance Service is a Connecticut-licensed commercial ambulance company founded in 1963 by Vern and Barbara Hunter, providing emergency and non-emergency medical transportation and pre-hospital patient care across central and southern Connecticut. The company operates six physical base locations (Meriden administrative offices and training center, Wallingford, Berlin, Middletown, Old Saybrook) with 225+ employees, and is owned and operated by Hartford HealthCare Emergency Medical Services following a 2021 ownership transition. Service operations are organized into four business units: Ambulance Services (tiered ALS/BLS emergency response), Transportation Services (local and long-distance non-emergency medical transport), Ambulance & Equipment Services (fleet management, vehicle maintenance, biomedical equipment servicing), and a Training Center offering EMT, AHA, and NAEMT certification programs.

The underlying technology stack is operational and clinical rather than software-native: a Computer Aided Dispatch (CAD) communication center with multi-frequency statewide radio capabilities, Physio Control Lifepak 15 cardiac monitors on every paramedic-level unit, a fleet of Ford and Chevrolet Demers ambulances maintained on a 4,000-mile severe-duty schedule with 24-hour certified vehicle maintenance, and Sansio Revnet billing software. Patient records and medical records requests flow through HealthEMS and the MyPatientEncounters portal, while training registration runs on Enrollware. The company holds the Emergency Dispatch Center of Excellence accreditation (the 147th worldwide, originally awarded 2010 and re-accredited 2014) and is the first employee-owned ambulance company in Connecticut under a 2010 ESOP.

Revenue is generated primarily through transaction-based emergency and non-emergency medical transport billing, sourced from insurance, Medicare/Medicaid assignment, direct patient billing, and contracted municipal and healthcare facility relationships. Secondary revenue comes from training course fees (EMT program at $1,500 including tuition, textbooks, AHA BLS certification, and equipment; BLS/ACLS/PALS/Heartsaver courses at $70-$250) and ancillary community programs including the 2015 'Healthy Choices' Mobile Flu Vaccine Clinic with Protein Sciences and the MORR opioid referral program (a $2M four-year federal grant partnership with Hartford HealthCare, Rushford, and the City of Meriden). Distribution is direct: 911 emergency dispatch, municipal government contracts (Meriden, Wallingford, Berlin, Cromwell Fire District, and surrounding communities), and healthcare facility partnerships within the Hartford HealthCare network.

Name

Hunter's Ambulance Service

Legal name

Hunter's Ambulance Service

Website

https://huntersamb.com

Company type

Private

Founded year

1963

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hunter's Ambulance Service is a Connecticut-licensed commercial ambulance company providing emergency and non-emergency medical transportation, pre-hospital care, and EMS training across central and southern Connecticut. Operating six locations with 225+ employees, it is owned by Hartford HealthCare Emergency Medical Services.

Ownership category

akta.pro rank

Headquarters

HQ city

Meriden

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Medical Transportation Services: Emergency and non-emergency medical care transportation to facilities and communities throughout Connecticut. Revenue generated through insurance billing, Medicare/Medicaid assignment, and direct patient billing.
2. Medical Transportation and Equipment Services: Specialized medical transportation including local and long distance transportation to and from healthcare facilities.
3. Training and Education Programs: EMT training, AHA courses, NAEMT programs, Paramedic refresher courses. Revenue from course registration fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

Hunter's Ambulance Service is a licensed commercial ambulance company providing emergency and non-emergency medical transportation, pre-hospital patient care, and specialized medical transport across central and southern Connecticut. Services are delivered through tiered ALS and BLS units dispatched from six operational bases. The company also runs an EMS Training Center offering EMT certification, American Heart Association courses, NAEMT programs, and paramedic refresher training.

Product overview

Hunter's Ambulance Service is a licensed commercial ambulance company providing specialized medical transportation and pre-hospital patient care across central and southern Connecticut. The company operates a fleet of Ford and Chevrolet Demers ambulances and offers services through multiple business units: Ambulance Services (emergency and non-emergency medical transport with tiered ALS/BLS staffing), Transportation Services (local and long distance medical transport), Ambulance & Equipment Services (fleet management, vehicle maintenance, and biomedical equipment servicing), and a Training Center offering EMT certification, AHA courses, and NAEMT programs. The company is owned and operated by Hartford HealthCare Emergency Medical Services and operates six locations with over 225 employees.

Differentiator

Problem solved

Functional benefit

Products and services

• Ambulance Services Emergency and non-emergency medical transportation and pre-hospital patient care services staffed by paramedics and EMTs, dispatched through tiered ALS and BLS units from six bases across central and southern Connecticut.
• Transportation Services Specialized medical transportation including local and long distance transport to and from healthcare facilities under direction of the Telecommunication Control Center.
• Ambulance & Equipment Services Fleet management services including vehicle maintenance, compliance, replacement medications and disposable medical supplies, and biomedical equipment maintenance covering cardiac monitors, AEDs, and stretchers for other ambulance operators and healthcare partners.
• Training Center (EMS Education and Certification) EMS education and certification programs including EMT training, American Heart Association courses (BLS, ACLS, PALS, Heartsaver CPR/AED, First Aid), NAEMT programs, and paramedic refresher courses conducted at the Hunter EMS Education and Conference Center.

Quantifiable outcome

• First EMPLOYEE OWNED ambulance company in Connecticut, second in the United States (ESOP adopted 2010)
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• American Heart AssociationcoreStrategic or Co-development PartnerHunter's Ambulance Training Center is a fully accredited American Heart Association Training Center offering all AHA courses including BLS, ACLS, PALS, Heartsaver CPR/AED, and First Aid.
• National Association of Emergency Medical Technicians (NAEMT)coreStrategic or Co-development PartnerHunter's Training Center offers NAEMT Programs as part of their training curriculum for EMS professionals.
• RushfordcoreStrategic or Co-development PartnerHartford Healthcare joined Rushford, Hunter's Ambulance and the city of Meriden to announce a $2 million four-year federal grant for the Meriden Opioid Referral for Recovery (MORR) program to treat addiction through a community approach bridging the gap between first responder naloxone delivery and follow-up assessment and treatment.
• City of MeridencoreStrategic or Co-development PartnerCity of Meriden partnered with Hartford Healthcare, Rushford, and Hunter's Ambulance on the MORR program - a $2 million four-year federal grant to treat opioid addiction through community approach.
• Cromwell Connecticut Fire DistrictcoreChannel Partner/ Reseller/ DistributorPrimary daytime ambulance service partnership with Cromwell Connecticut Fire District established in 1998, providing coordinated emergency response services.
• Protein SciencesminorStrategic or Co-development PartnerIn 2015, Hunter's Ambulance and Protein Sciences announced the launch of their wellness initiative 'Healthy Choices' Mobile Flu Vaccine Clinic providing affordable, easy access to Flublok influenza vaccine to people in Connecticut.
• Connecticut Office of Emergency Medical Services (OEMS)coreStrategic or Co-development PartnerHunter's training programs are approved by Connecticut OEMS. EMT training prepares students for both NREMT Cognitive Examination and Connecticut OEMS Psychomotor Examination required for EMT certification.

Scale indicators4 records

Recent moves8 records

Expansion highlights5 records

Regional players

• Life EMS Ambulance: Midwest-based private ambulance company offering 911, interfacility, and community paramedicine services with integrated training programs. Comparable to Hunter's in tiered service delivery, training center operations, and mid-sized regional private operator profile.
• Cataldo Ambulance Service: Massachusetts-based private ambulance and mobile health services company operating ALS/BLS response, wheelchair transport, and community health programs. Comparable to Hunter's through similar service mix, training programs, and New England regional customer profile.
• Empress EMS: New York-based private ambulance and mobile integrated healthcare provider offering 911, critical care, and community paramedicine services. Comparable to Hunter's through tiered ALS/BLS response, training programs, and Northeast municipal contract profile.
• EasCare Ambulance: Massachusetts and Rhode Island-based commercial ambulance service offering BLS, ALS, and wheelchair transport with municipal and facility partnerships. Comparable to Hunter's as a similarly sized regional operator with overlapping New England customer dynamics.

Broad incumbents

• Falck USA: Global ambulance and healthcare services provider operating across multiple US states with municipal, interfacility, and event medical services. Comparable to Hunter's due to overlapping 911 dispatch contracts, tiered response, and biomedical/fleet services.
• American Medical Response (AMR): Largest commercial ambulance operator in the United States with broad 911, interfacility, and non-emergency transport services nationwide. Comparable to Hunter's because it directly competes for municipal 911 contracts and operates a tiered ALS/BLS service model, but at a much larger national scale.
• Acadian Ambulance Service: Multi-state private ambulance operator providing 911, interfacility, and air medical transport, plus an in-house EMT/paramedic training academy. Comparable to Hunter's across transport services, training center operations, and biomedical equipment maintenance capabilities.

Direct peers

• Aetna Ambulance Service: Hartford, Connecticut-based commercial ambulance service offering 911 response, non-emergency transport, and event medical coverage in the same state where Hunter's operates. Directly competes for municipal contracts and serves overlapping healthcare facility customers.
• Campion Ambulance Service: Connecticut-based commercial ambulance operator providing emergency and non-emergency medical transport across central Connecticut. Comparable to Hunter's as a direct regional competitor for municipal 911 contracts and facility transport volume.
• MedStar Emergency Medical Services: Connecticut-based 911 ambulance provider serving multiple municipalities with tiered ALS/BLS response and community health programs. Comparable to Hunter's as a direct in-state competitor for municipal emergency contracts and healthcare facility partnerships.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/huntersambulance
• LinkedInlinkedin.com/company/hunters-ambulance

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hunter's Ambulance Service